Date post: | 14-Apr-2017 |
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Train
5,754 km of lines
1,300 trains
12 networks
125 M train km
627 M pax/year
Tram
660 km of lines
1,121 trams
17 networks
65 lines
660 M pax/year
Metro
245 km of lines489 metros6 networks
19 lines925 M pax/year
Bus
25,300 buses,
coaches and BRTs
1,600 buses using
alternative fuels
16,000 bikes in 27 cities
300 car parks and 138,000
spaces
15countries
3 Bnpassengers
#1Light rail and
driverless metro operator
13major urban
networks operator
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Network overview
• 3 Lines
• 74 trams
• 57 km of tram lines
• More than 89 stops
• 74 million
passengers/year
Challenges
• Ensuring a balanced
development of the
mobility within the
Bordeaux metropolitan
area
• Develop and promote
public transport culture
• Get the support from
the community 6
Solution
• Strong political leadership
• Citywide long term strategy
based on a program of public
transport dedicated corridors
• Extensions of lines ABC
• Park & Ride/Bike
pathways
• Train/tram/bus hierarchy
• Bus network redesign
• Stakeholder engagement
• Buy-in from start of
project
• Implementation of
stakeholder strategy
based on community
consultation
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Passengers are not
self-loading freight
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2 Accessing
the station
3 Navigating
in the station
/ While waiting
the train
4During
the journey:
on board
5 Interchange
& feedback
5 steps
1 Preparing
the journey
DAY 1 – SERVICE PASSENGERS DAY 2 – SERVICE PASSENGERS DAY 3 – SERVICE PASSENGERS
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Critical to the launch of new systems
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36
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NUMBER OF PT MODES USED - %
Average: 1.7 modes
One Two Three or more
2014 PTV Sweeney survey – Policy change impact
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4. Single ticketing solution:
2. Network building:
1. Physical Infrastructure:
Optimize the transport chain
Minimise connection times
3. Information and signage:
Easy change from one mode to another
Customer service staff to help
Improved data acquisition
Efficient revenue management
All ticket types available at ticket offices and
kiosks
Seamless travel in a region
Real time & multimodal information across
network
E-solutions improving communication and
planning
Flexible and resilient network operations
Timetable harmonisation
Safe & secure connections,
comfortable waiting areas Well-marked paths
CUSTOMER SATISFACTION=EASE OF CHANGE+JOURNEY TIME
Accessibility
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Divia light rail
• Launch in end of 2012
• 2 tram Lines
• 33 trains
• Line 1: 8.5 km 16
stations
• Line 2: 11.5 km, 21
stations
• 84000 passengers / day
Challenges
• Give back the city centre
to pedestrians
• Reinforce the sense of
community
• Solve the bus congestion
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Solutions
• Design a new network
based on strong hierarchy
• Alignment of TRAM and
LIANES for the benefit of
entire city
• Addition of complementary
services to address specific
needs
• Implement end to end
solutions
• Timetable adapted to
customers lifestyle
Bus routes
Segmented services
B&R
P&R
Train
TRAM
LIANES
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Stakeholder Feedback Pre Operations
(2013)
In Operation
(2015)
Recognition that the light rail is a significant benefit to the GC
58% 78%
Agree that the light rail will be a reliable alternative to car travel
53% 74%
Perceived personal benefit 35% 56%
TripAdvisor Reviewer Highlights
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Aug 2015 – EOI for D&C
announced by QLD gov’t
Oct 2015 – Fed, State and
Local government joint
funding announced
April 2016 – financial close
Feb 2018 – Stage 2
operational target (pre
Commonwealth Games)
7.3 kms added to alignment
connecting link to heavy rail (at Helensvale)
3 additional stations
1 new park ‘n ride (and 1 upgraded)
4 additional LRVs (fleet grows 14 to 18)
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>50% growth
over two years
Tours
40% growth over six years
Bordeaux
32% over three years
Dijon
15.6% over one
year
Orleans
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Urban activation – Angers
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