CUSTOMER DESCRIPTION The customer is an American pharmaceutical company and operates in more than 60 countries globally. It is currently one of the world's seven largest pharmaceutical companies by market capitalization and revenue. In 2012, the company received the Facility of the Year Award in the Facility Integration category for its Vaccine Bulk Manufacturing Facility (VBF) Program of Projects in Durham, North Carolina, USA. BACKGROUND Having an IT portfolio of 232 legacy applications in Latin America, the customer partnered with HCL to address the following pain points: • Lack of application portfolio visibility (absence of comprehensive inventory of applications, servers and other IT assets) • Functional redundancy across the application portfolio due to multiple applications used to execute same/similar business processes • Lack of standardized platforms for the IT COTS products and custom-built applications CUSTOMER OBJECTIVES To assess the IT portfolio to identify and remediate high cost of maintenance • To gain high-level visibility into the application landscape through application portfolio discovery and assessment exercises • To gain visibility into the association between business functions, IT applications and IT infrastructure • To consolidate all Information in a Prizm ® tool-enabled format, which can be easily comprehended by all stakeholders • To assess applications and identify areas for analysis that would help uncover portfolio simplification opportunities HCL helped a US based pharma major rationalise their LATAM IT portfolio by 30%, thereby reducing RTB costs by 20% Simplify & Modernize your Application Landscape with HCL
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CUSTOMER DESCRIPTION
The customer is an American pharmaceutical company and operates in more than 60 countries globally. It is currently one of the world's seven largest pharmaceutical companies by market capitalization and revenue. In 2012, the company received the Facility of the Year Award in the Facility Integration category for its Vaccine Bulk Manufacturing Facility (VBF) Program of Projects in Durham, North Carolina, USA.
BACKGROUND
Having an IT portfolio of 232 legacy applications in Latin America, the customer partnered with HCL to address the following pain points:
• Lack of application portfolio visibility (absence of comprehensive inventory of applications, servers and other IT assets)
• Functional redundancy across the application portfolio due to multiple applications used to execute same/similar business processes
• Lack of standardized platforms for the IT COTS products and custom-built applications
CUSTOMER OBJECTIVES
To assess the IT portfolio to identify and remediate high cost of maintenance
• To gain high-level visibility into the application landscape through application portfolio discovery and assessment exercises
• To gain visibility into the association between business functions, IT applications and IT infrastructure
• To consolidate all Information in a Prizm® tool-enabled format, which can be easily comprehended by all stakeholders
• To assess applications and identify areas for analysis that would help uncover portfolio simplification opportunities
HCL helped a US based pharma major rationalise
their LATAM IT portfolio by 30%, thereby reducing RTB
costs by 20%
Simplify & Modernizeyour Application
Landscape with HCL
HCL SOLUTION
HCL partnered with the customer on the Application Portfolio Assessment program designed to reduce their overall IT maintenance costs with a focus on consolidating and re-engineering IT systems.
HCL conducted the exercise in two phases for 10 Latin American (LATAM) countries through its proprietary ExACt methodology.
The solution is enabled via an automated web-based tool called Prizm®. The approach is elaborated below.
• Identification of optimization consideration opportunities
BUSINESS BENEFITS
The key benefits that the customer could achieve with the help of HCL advisory services were recommendations for consolidation, migration and modernization. HCL enabled the following:
• 22 applications identified for direct replacement due to overlapping functionalities
• 17 critical applications identified for UI Upgrade
• Important opportunities identified: 35 applications for Oracle version consolidation, 27 applications for SQL Server version consolidation and 57 applications for OS version consolidation (Windows-based applications)
• Functionality enhancements for 16 applications
• Data recovery and back-up, technical support and knowledge management areas identified as the key concern areas in the client’s LATAM portfolio
• Visibility into end-of-life risks
- 16 applications were out of database vendor support
- 16 applications were out of infrastructure vendor support
- 26 applications were out of OS vendor support
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