SINCE 1988 · Professional Customer Service Co-op Cross-Cultural Business Communication ENGLISH...

• SINCE 1988 •

2

TO MEET YOU

We support you from start to finish - from English studies to career training and Canadian work placement. Our focus on your success is evidenced through consistently high student survey satisfaction rates. We don’t just teach; we make our future dreams a reality. All of our programs are designed with your success in mind.

We are a Canadian owned college with campuses located in Vancouver and Kelowna, British Columbia.

QUALITY ASSURANCEVanWest has a proven reputation for quality, student

satisfaction, and student success.

STUDENT SUCCESSOur students consistently achieve the learning objectives in

the programs they choose.

STUDENT SUPPORTStudents receive individualized attention throughout their

programs to track their learning progress.

COMPREHENSIVE TRAININGOur programs prepare students for employment in a wide

variety of workplaces.

PROFESSIONAL INSTRUCTORSStudents will learn from qualified instructors with industry

expertise and professional designations.

GOVERNMENT CERTIFIED COLLEGEVanWest is certified by the Private Training Institutions

Branch (PTIB) of the BC Ministry of Advanced Education.

3

LOCATIONS

Vancouver & Kelowna

CAREER TRAINING PROGRAMS

Overview

Get Ready to Work (Co-op)

Supply Chain Management Post-Baccalaureate

Commerce & Marketing Co-op

Business Management Co-op

Hospitality Management Co-op Diploma

Professional Customer Service Co-op

Cross-Cultural Business Communication

ENGLISH PROGRAM (ESL)

Overview

General English

English for Academic Purposes (EAP)

English for Business & Workplace (Linguaskill Business)

English for Exam Preparation (IELTS)

English for Families

English for Youth

Customized Courses

STUDENT LIFE

Accommodation

Activities

ADMISSIONS

How to Apply

Calendar

4

6

8

10

14

16

18

20

22

24

26

27

28

29

30

31

32

34

36

38

39

TABLE OF CONTENTS

International Association of Language Centres

44

5

BRITISHCOLUMBIA

CANADA

VANCOUVER

KELOWNA

VICTORIA

SEATTLE

CALGARY

PORTLAND

VANCOUVER --- SAN FRANCISCO

2 HOURS

VANCOUVER --- LA

3 HOURS

THE WORLD'S MOST LIVABLE CITY

With a population of approximately 2 million people from

many different cultures, Vancouver offers spectacular

supernatural beauty and has a great variety of activities

in an exciting, multi-cultural atmosphere.

POPULATIONVancouver: 630,000

Greater Vancouver: 2,460,000

WEATHERSummer Highs: 20° - 23°C (68° - 78°F)

Winter Lows: 1° - 3°C (34° - 37°F)

CAMPUS NATIONALITY MIX30% Latin America / 48% Asian / 15% Middle Eastern

5% European / 2% Other

TRULY CANADIAN EXPERIENCE

With big city comforts and small town charm, the city

provides all the amenities of a cosmopolitan life. Nestled

between Okanagan Lake and rolling mountain ranges,

this community has something for everyone.

POPULATIONKelowna : 127,500

Greater Kelowna: 194,800

WEATHERSummer Highs: 20° - 29°C (68° - 85°F)

Winter Lows: -7° - 3°C (19° - 37°F)

CAMPUS NATIONALITY MIX40% Latin America / 45% Asian / 5% Middle Eastern

5% European / 5% Other

VANCOUVER --- KELOWNA

50 MINUTES

4 HOURS 5 HOURS

5

CAREERTRAININGPROGRAMSENGLISH REQUIREMENTS

CROSS-CULTURAL BUSINESS COMMUNICATION PROGRAMS:

• IELTS 5.5, or

• Completion of VanWest Level 6 or EAP 200 with a final grade of 75% or above, or

• VanWest English Placement Test: Level 7

CO-OP PROGRAMS:

• IELTS 5.5, or

• Completion of VanWest Level 7 or EAP 300 with a final grade of 75% or above, or

• VanWest English Placement Test: Level 8

* Additional English Admission Requirements for Hospitality Co-op: TOEFL score of at least 60 / or TOEIC score of at least 605 / or CEFR score of at least B2 / or Cambridge English: Advanced score of Grade C / or Cambridge English: Business Vantage score of Grade C / or Completion of two years of full-time study in a high school or post-secondary program in English in an English-speaking country with an average completion grade of C+ or higher

SUPPLY CHAIN MANAGEMENTPOST-BACCALAUREATE PROGRAMS:

• IELTS 6.0, or

• VanWest English Placement Test: Level 8, or

• Completion of EAP 400 with a final grade of 75% or above, or

• Cambridge English: Advanced score of Grade C, or

• Cambridge English: Business Higher score of Grade C, or

• Completion of two years of full-time study in a high school or post-secondary program in English in an English-speaking country with an average completion grade of C+ or higher

6

ACADEMIC REQUIREMENTS

ALL PROGRAMS:

• High School Diploma (Grade 12), or

• General Education Development (GED), or

• Mature Student Status

SUPPLY CHAIN MANAGEMENTPOST-BACCALAUREATE PROGRAMS:

• Bachelor’s Degree

7

Our Career Training Programs will help you gain the industry expertise and knowledge you will need to succeed in your professional endeavours. Co–op Programs will provide you with a great opportunity to integrate academic studies with related employment experience.

100% GUARANTEED PAID CO-OP100% guaranteed full-time paid work

experience provides on–the–job training

in high demand occupations.

GRADUATE WITH CONFIDENCELeave prepared with the practical job–

ready skills that today’s employers are

looking for.

COMPREHENSIVE TRAININGSmall class sizes allow for mentorship and

personalized career focused attention

from instructors who are leaders in their

areas of expertise.

OFF-CAMPUS WORK IS POSSIBLEYou can work part time (up to 20 hours

a week) during your program.* Exception: Cross-Cultural Business Communication

Certificate

PROGRAM LENGTH* ACADEMIC STUDY PAID CO-OP CAMPUS**

SUPPLY CHAIN MANAGEMENT POST-BACCALAUREATE DIPLOMA

28 MONTHS (TOTAL 122 WEEKS)

14 MONTHS (TOTAL 1,190 HOURS)

12 MONTHS (TOTAL 900 HOURS)

VANCOUVER

SUPPLY CHAIN MANAGEMENT POST-BACCALAUREATE

CERTIFICATE




VANCOUVER

COMMERCE & MARKETINGCO-OP DIPLOMA




VANCOUVER

BUSINESS MANAGEMENTCO–OP DIPLOMA




VANCOUVER

HOSPITALITY MANAGEMENTCO-OP DIPLOMA




VANCOUVER

PROFESSIONAL CUSTOMER SERVICE CO–OP CERTIFICATE




VANCOUVER

CROSS–CULTURAL BUSINESS COMMUNICATION DIPLOMA

6 MONTHS 6 MONTHS (TOTAL 504 HOURS)

OFF-CAMPUSWORK POSSIBLE VANCOUVER

CROSS-CULTURAL BUSINESS COMMUNICATION CERTIFICATE

2 MONTHS 2 MONTHS (TOTAL 168 HOURS)

- VANCOUVER

* The program length includes all breaks between each term. Please refer to each program page for more detailed program sequences.

** As of 2020, Career Training Programs will no longer be offered in Kelowna. 7

8

READY TO WORKPaid co-op work is an amazing opportunity to integrate academic studies with related employment experience. You will leave prepared with the practical job-ready skills that today’s employers are looking for!

Receive support for co-op work placement from start to finish

Paid co-op placement from 200+ partner companies

Earn money while studying

Off-campus work (20 hours/week) is possible during your study

Graduate with confidence and be work–ready

VanWest College Co-op students' average wage is 30% HIGHER than the minimum wage in British Columbia, Canada.

SOURCE: 2016-2017 VANWEST CO-OP PLACEMENT

Outside the campus, students still receive full support through our exclusive READY TO WORK FACEBOOK PAGE. Job opportunities, job fairs, previous co-op students’ testimonials, announcements, and resources can be found on this page.

LINK: WWW.FACEBOOK.COM/GROUPS/VANWESTREADYTOWORK

DID YOU KNOW?

99

10

Supply Chain is one of the fastest growing industries in Canada

Full co–op job placement and career development support

Supply Chain Management professionals occupy a range of influential positions across companies

Completing the program will transform you into someone with high-demand skills

DID YOU KNOW?According to the Labour Force Survey (2015), in Canada, nearly all workers in this occupation worked FULL-TIME, compared to the average of 81% for all occupations.

SOURCE: WWW.JOBBANK.GC.CA

POST-BACCALAUREATE DIPLOMA

SUPPLY CHAINMANAGEMENT

10

11

AFTER GRADUATION

LEARNING OUTCOMES

• Apply a depth of knowledge of management and analytical systems

• Design and implement a purchasing process including identification of demand, selecting potential suppliers, leading a bidding process, and negotiating and administering contracts

• Effectively use a variety of statistical models/tools and a knowledge of risk in order to work effectively within a team to model, forecast, and optimize sales and operations processes

• Demonstrate creative and strategic thinking in planning, implementing and supervising within a team context

This program focuses on various aspects of business operations and prepares graduates for leadership positions which can contribute to the operational efficiency of a company.

PROGRAM INFORMATION

CAREER OPPORTUNITIES

• Purchasing Agents and Officers

• Purchasing Managers

• Managers in Transportation

• Manufacturing Managers

• Business Management Consultants

SOURCE: PAYSCALE.COM | CANADA

AVERAGE SALARY PER YEAR

Purchasing Agent & Officer

$57,846

Purchasing Manager

$65,660

Transportation Manager

$73,391

Manufacturing Manager

$85,031

SOURCE: JOBBANK.GC.CA

JOB OUTLOOK IN BC

OCCUPATIONNEW JOB

OPENINGS TO 2026

MEDIAN WAGERATE

Purchasing Agents and

Officers (NOC 1225)

24,600 $26.15

Purchasing Manager (NOC 0113)

9,900 $41.37

SALARY AND JOB OUTLOOK UPON GRADUATION

PROGRAM SEQUENCE

PROGRAM LENGTH: 28 MONTHS *

- ACADEMIC STUDY 14 MONTHS

- CO-OP 12 MONTHS

- OFFERED CAMPUS: VANCOUVER

* The program length includes breaks. Each break is an interval is for job-hunting.- You will be able to work full-time during the co-op terms and part-time during the study terms.- The schedule is subject to change without notice.

SAMPLE PROGRAM SCHEDULE

MON TUE WED THU

15:00 - 18:00 Lecture 1 Lecture 3 Lecture 1 Lecture 3

18:15 -21:15 Lecture 2 Group Work Lecture 2

- The schedule is subject to change without notice.4-WEEK BREAK

4-WEEK BREAK

4-WEEK BREAK

4-WEEK BREAK

SEMESTER 1 (4 MONTHS)

TERM 1 - 2 Months

BUS 101 Cross-Cultural Communication

BUS 107 Business Correspondence

BUS 130 Excel for Business Analytics

TERM 2 - 2 Months

BUS 114 Introduction to Accounting

BUS 103 Marketing Essentials

BUS 123 Macroeconomics


TERM 1 - 2 Months

SCM 140 Procurement & Supply Management

SCM 150 Operations & Process Management

BUS 109 Workplace Preparation

TERM 2 - 2 Months

SCM 160 Logistics in Supply Chain Management

BUS 105 Principles of Management

BUS 116 Project Management


TERM 1 - 2 Months

SCM 191 Sustainability in Supply Chain Management

BUS 171 Human Resource Management & Supervision

BUS 118 Finance

TERM 2 - 2 Months

BUS 132 Business Analytics

BUS 141 Negotiation

BUS 143 Contract Administration & Law


TERM 1 - 2 Months

SCM 193 Risk in Supply Chain Management

BUS 117 Leadership Skills

SCM 192 Applied Supply Chain Strategy & Analysis

CAPSTONE (2 WEEKS)

SCM 111 Capstone


SCM 125 CO–OP PLACEMENT



12

Supply Chain is one of the fastest growing industries in Canada


Supply Chain Management professionals occupy a range of influential positions across companies

Completing the program will transform you into someone with high-demand skills

DID YOU KNOW?As of 2014, there were approximately 820,364 workers in the supply chain sector labour force within Canada.

SOURCE: SUPPLY CHAIN MANAGEMENT ASSOCIATION

POST-BACCALAUREATE CERTIFICATE

SUPPLY CHAINMANAGEMENT

12

13

AFTER GRADUATION

LEARNING OUTCOMES

• Apply a basic understanding of knowledge of management and analytical systems

• Function effectively as part of a team implementing a purchasing process

• Evaluate a simple product and service distribution system including evaluating the impacts of regulation, energy costs, wait times, product/service quality, reverse logistics needs, location/clustering, and transportation modes on customer satisfaction and profitability

• Apply inter-personal communication, cross-cultural communication and business communication skills

Throughout the program, emphasis is placed on the inter-connective nature of Supply Chain Management (procurement, operations, and logistics), the use of analytics to inform decision-making, and on acquiring knowledge and skills identified through industry consultation.

PROGRAM INFORMATION


• Purchasing Agents and Officers

• Purchasing Managers

• Managers in Transportation

• Manufacturing Managers

• Business Management Consultants



Purchasing Agent & Officer

$57,846

Purchasing Manager

$65,660

Transportation Manager

$73,391

Manufacturing Manager

$85,031


JOB OUTLOOK IN BC

OCCUPATIONNEW JOB

OPENINGS TO 2026

MEDIAN WAGERATE

Purchasing Agents and

Officers (NOC 1225)

24,600 $26.15

Purchasing Manager (NOC 0113)

9,900 $41.37



MON TUE WED THU



PROGRAM SEQUENCE



- CO-OP 6 MONTHS


- The schedule is subject to change without notice.

* The program length includes breaks. Each break is an interval is for job-hunting.

- You will be able to work full-time during the co-op terms and part-time during the study terms.


4-WEEK BREAK

CAPSTONE (2 WEEKS)

SCM 111 Capstone

4-WEEK BREAK




TERM 1 - 2 Months




TERM 2 - 2 Months



BUS 123 Macroeconomics


TERM 1 - 2 Months

SCM 140 Procurement & Supply Management

SCM 150 Operations & Process Management


TERM 2 - 2 Months

SCM 160 Logistics in Supply Chain Management



14

CO-OP DIPLOMA

COMMERCE &MARKETING

Increased opportunity of employment in the related field

Full student support for co–op work placement and career development

Gain the skills and hands–on experience today’s employers are looking for

14

VanWest co-op coordinators provide a huge help in finding jobs. I learned about building my Canadian resume during the class with the instructor who had years of experience in recruiting companies. Now, I am working as a marketing representative at a wireless service provider which is one of the best carriers in Canada and having fun with my colleagues.

PONY FROM TAIWAN

15

AFTER GRADUATION

LEARNING OUTCOMES

• Develop social media marketing skills

• Analyze the relationship between strategic decision-making and corporate financing decisions

• Develop teamwork, interpersonal, problem solving, and leadership skills in a face–to–face setting

• Demonstrate understanding, development and knowledge of business methodologies

• Demonstrate the communication skills required to develop constructive relationships in diverse workplaces

This 2-year diploma program focuses on the fundamental principles of business and gives graduates hands-on skills to gain employment in the commerce and marketing sector. The program incorporates current business concepts and real-life examples to illustrate a global view of the corporate commerce and marketing environment.

PROGRAM INFORMATION


• Technical Sales Representative

• Advertising Assistant

• Sales Planning Manager

• Marketing Coordinator

• Digital Marketing Manager

• Product Manager



Technical Sales Representative

$56,298

Marketing Coordinator

$42,724

Advertising Assistance

$40,000

Digital Marketing Manager

$62,980


JOB OUTLOOK IN BC

OCCUPATIONNEW JOB

OPENINGS TO 2026

MEDIAN WAGERATE

Managers in Advertising &

Marketing (NOC 0124)

18,600 $40.87

Professionals in Advertising & Marketing

(NOC 1123)

36,200 $27.40


PROGRAM SEQUENCE



- CO-OP 12 MONTHS


* The program length includes breaks. Each break is an interval is for job-hunting.- You will be able to work full-time during the co-op terms and part-time during the study terms.- The schedule is subject to change without notice.


MON TUE WED THU




4-WEEK BREAK

4-WEEK BREAK

4-WEEK BREAK

4-WEEK BREAK


TERM 1 - 2 Months




TERM 2 - 2 Months

BUS 102 Interpersonal Skills for the Workplace


BUS 106 Customer Service Skills


TERM 1 - 2 Months

BUS 104 Organizational Behaviour



TERM 2 - 2 Months


BUS 115 Social Media Marketing



TERM 1 - 2 Months

BUS 108 Sales Strategies

BUS 120 E–Commerce

BUS 118 Finance

TERM 2 - 2 Months

BUS 111 Capstone

BUS 119 Sales Management

BUS 121 Market Research


BUS 122 CO–OP PLACEMENT



16

Experience business projects and real–life workplace simulations


Acquire essential business foundation and leadership skills

Gain the skills and hands–on experience today’s employers are looking for

16

CO-OP DIPLOMA

BUSINESSMANAGEMENT

In my co-op term I worked as Product Process specialist at Best Buy. I have met colleagues and customers from various countries and learned different cultures. Through this experience, I learned how people with diverse cultures communicate and understand, which I think will be very beneficial for me in the future.

JIWON FROM SOUTH KOREA

17

AFTER GRADUATION

LEARNING OUTCOMES

• Demonstrate the communication skills required to develop constructive relationship in diverse workplaces

• Develop teamwork, interpersonal, problem solving, and leadership skills

• Write business-related documents necessary to develop and maintain a career

• Demonstrate the communication skills required to develop constructive relationships in a multicultural environment

The program will provide you with practical skills and strategies as well as specialized knowledge required to be an effective leader. You will acquire a well-rounded set of essential skills necessary to guide businesses towards meeting their strategic goals. With a focus on real-world business applications of key management concepts, you will develop broad skill sets that may be applied to management, marketing, accounting, communication, and leadership.

PROGRAM INFORMATION


• Account Services Representative

• Assistant Manager

• Marketing Assistant

• Retail Manager

• Administrative Assistant

• Human Resource Assistant

• Data analyst

• Program/Purchasing Coordinator



Account ServicesRepresentatives

$45,842

Retail Manager $43,255

Assistant Manager $37,475

Administrative Assistant

$39,494


JOB OUTLOOK IN BC

OCCUPATIONNEW JOB

OPENINGS TO 2026

MEDIAN WAGERATE

Professionals in Business

Management Consulting

(NOC 1122)

39,900 $36.06

Retail & Wholesale Trade

Managers (NOC 0621)

101,900 $28.85


PROGRAM SEQUENCE



- CO-OP 6 MONTHS






MON TUE WED THU




4-WEEK BREAK

4-WEEK BREAK


TERM 1 - 2 Months




TERM 2 - 2 Months





TERM 1 - 2 Months

BUS 104 Organizational Behaviour



TERM 2 - 2 Months



BUS 111 Capstone



18

DID YOU KNOW?Hospitality Management program can prepare you for employment in a range of establishments, including hotels, restaurants, casinos, and other various corporations.

SOURCE: HOSPITALITY-SCHOOL.COM

Experience business projects and real–life workplace simulations


Carve your career path for global exposure

Develop strong industry connections and gain hands-on skills in the hospitality areas

18

CO-OP DIPLOMA

HOSPITALITYMANAGEMENT

19

AFTER GRADUATION

LEARNING OUTCOMES

• Utilize interpersonal communication skills to anticipate customer need, resolve conflict and exceed expectations in delivering service

• Function as an effective member of a lodging front desk team

• Perform duties and organize operations of excellent quality within food and beverage functions

• Use Excel and business models within a variety of hotel/lodging types and departments and maximize revenue and profitability

• Implement and analyze the effectiveness of a social media marketing strategy that strives to increase revenues

The program will provide you with knowledge and employment skills in various areas such as Front Desk Management, Housekeeping, and Food & Beverage Management. Throughout the program, the emphasis is placed on customer service, communication, revenue management, and attention to detail, identified through industry consultation.

PROGRAM INFORMATION


• Front Desk Clerks

• Executive Housekeepers

• Casino Occupations

• Food and Beverage Servers

• Support Occupations in Accommodation, Travel and Facilities Set-up Services

• Accommodation, Travel, Tourism Supervisors



Executive Housekeepers

$44,479

Tourism Services Supervisors

$35,000

Food Service Supervisors

$27,983

Accommodation Supervisors

$37,538


JOB OUTLOOK IN BC

OCCUPATIONNEW JOB

OPENINGS TO 2026

MEDIAN WAGERATE

Food Service Supervisors

(NOC 6311)

1,790 $15.00

Retail & Executive

Housekeepers (NOC 6312)

470 $15.77


PROGRAM SEQUENCE



- CO-OP 6 MONTHS



MON TUE WED THU







4-WEEK BREAK

4-WEEK BREAK


TERM 1 - 2 Months



HOS 140 Managing Front Desk Operations

TERM 2 - 2 Months


HOS 150 Managing Housekeeping Operations

HOS 160 Managing Food & Beverage Operations


TERM 1 - 2 Months




TERM 2 - 2 Months

HOS 132 Hospitality Revenue Management


BUS 171 Human Resource Management & Supervision


HOS 125 CO–OP PLACEMENT

20

Gain the essential knowledge of business procedures and customer relationships


Apply academic learning to real–life employment in the customer service industry

Communicate effectively and confidently in a Canadian work environment

20

CO-OP CERTIFICATE

PROFESSIONALCUSTOMER SERVICE

For my co-op, I worked for one of the popular retail companies in Vancouver. I made 3 achievements: doubled the sales in my section, got 100% score on all the knowledge tests, and got more than 50 positive feedback from customers. The co-op helped me a lot to build a strong confidence; now I am working at a consulting company in Thailand.

KOKI FROM JAPAN

21

AFTER GRADUATION

LEARNING OUTCOMES

• Apply classroom learning to a paid co–op work placement and return to the classroom with new perspectives gained from their employment

• Demonstrate increased understanding of cross–cultural communication skills in the workplace

• Apply customer service skills that improve customer and business relationships

• Assemble an employment package that includes a cover letter and an effective résumé

You will learn how to maximize your customer service skills to improve overall customer and business relationships and how to implement strategies to communicate effectively in diverse work environments. Upon graduation, you will successfully begin your career as a customer service professional.

PROGRAM INFORMATION


• Guest Service Representative

• Retail Salesperson

• Medical Customer Service

• Representative

• Inside Sales Representative

• Restaurant Service Provider

• Client Service Provider

• Operations and Customer Support



Guest ServiceRepresentative

$35,396

Restaurant ServiceProvider

$37,061

Retail Salesperson $41,224

Client ServiceProvider

$41,099


JOB OUTLOOK IN BC

OCCUPATIONNEW JOB

OPENINGS TO 2026

MEDIAN WAGERATE

Retail & Wholesale Trade

Manager (NOC 0621)

101,900 $28.85

Customer Information

Service Representative

(NOC 6552)

49,800 $19.85



MON TUE WED THU



PROGRAM SEQUENCE



- CO-OP 4 MONTHS






2-WEEK BREAK


TERM 1 - 2 Months




TERM 2 - 2 Months






CAPSTONE (2 WEEKS)

BUS 111 Capstone

22

Successful entry-level employment in culturally diverse workplaces

Improve cross-cultural communication and workplace readiness skills

Develop confidence to communicate effectively in oral and written English

Expand cultural awareness and better understand cultural differences

DIPLOMA & CERTIFICATE

CROSS-CULTURALBUSINESSCOMMUNICATION

22

VanWest has given me not just a new circle of friends but also helped me to be prepared for workplaces in Canada. I really feel that I can adapt myself into this new environment and feel more confident to find a job here. I'm very happy with my experience at VanWest.

RAFAEL FROM BRAZIL

23

AFTER GRADUATION

LEARNING OUTCOMES

• Demonstrate the ability to communicate effectively in a multi-cultural English-speaking work environment

• Apply cross-cultural communication skills and strategies to the workplace

• Write business-related documents necessary to develop and maintain a career

• Assemble an employment package that includes a cover letter and an effective résumé

• Work with diverse teams

Both diploma and certificate programs will prepare you for entry-level employment in culturally diverse workplaces where English is the primary language. You will understand the impact of culture in a workplace, improve communication skills and learn practical skills such as resume writing, interview and job-search skills.

PROGRAM INFORMATION


• Administrative Assistant

• Front Desk Agent

• Tourist Information Clerk

• Sales Representative

• Customer Service Representative

• Call Center Agent

• Hospitality Services Provider

• Tourism Services Provider



Administrative Assistant

$39,494

Sales Representative

$40,613

Front Desk Agent $30,000

Customer Service Representative

$35,396


JOB OUTLOOK IN BC

OCCUPATIONNEW JOB

OPENINGS TO 2026

MEDIAN WAGERATE

Administrative Assistant(NOC 1241)

21,200 $22.00

Customer & Information

Services Representative

(NOC 6552)

49,800 $19.85


DIPLOMAPROGRAM SEQUENCE

PROGRAM LENGTH: 6 MONTHS




MON TUE WED THU





TERM 1 - 2 Months




TERM 2 - 2 Months

BUS 110Business Language Skills(Linguaskill Business 1)


CERTIFICATE PROGRAM SEQUENCE

PROGRAM LENGTH: 2 MONTHS





TERM 1 - 2 Months





TERM 2 - 2 Months

BUS 110Business Language Skills(Linguaskill Business 2)


- Off-campus work is possible during your study terms (part time - 20 hours/week).


24

ENGLISHPROGRAM(ESL)

PROGRAM DESCRIPTION

We offer English courses that meet the demands of individuals. Under the guidance of personally assigned student advisors, you will receive individual attention and personalized education plans.

The overarching aim of English as a Second Language (ESL) program is to develop your skills in speaking, listening, reading and writing as well as sub skills, such as grammar, pronunciation and vocabulary. The ESL program will develop and strengthen oral/spoken and written English skills. You will learn how to apply strategies for language learning from beginner to advanced levels.

HIGHLIGHTS

» All classes are student-centered and result-oriented

» Improve English language fluency

» Develop strong academic skills

» Our exam preparation classes have an exceptional exam pass rate

» Learn from professional instructors

24

25

ENGLISH PROFICIENCY TESTS VANWEST ENGLISH COURSES

CANADIANLANGUAGE

BENCHMARKS(CLB)

CAMBRIDGEENGLISH

SCALE

COMMON EUROPEAN

FRAMEWORK OF

REFERENCE (CEFR)

IELTSACADEMIC

(SCORE)

TOEFL iBT(SCORE)

GENERALENGLISH

ENGLISH FOR ACADEMIC PURPOSES

(EAP)

ENGLISH FOR EXAM

PREPARATION (IELTS)

ENGLISH FOR BUSINESS & WORKPLACE (LINGUASKILL

BUSINESS)

9 180 - 200 C1 7.0 + 102 - 120

EAP 400

IELTS 7.5

LINGUASKILLBUSINESS

ADVANCED7 - 8

160 - 180 B2

6.0 - 6.5 79 - 101

7 5.5 - 6.0

46 - 78

LEVEL 8

EAP 300

6 5.0 - 5.5 LEVEL 7LINGUASKILL

BUSINESSINTERMEDIATE

(ELECTIVE)

5

140 - 160 B1

4.5 - 5.0

32 - 45

LEVEL 6

EAP 200 IELTS 6.0(ELECTIVE)

4 - 5 4.0 - 4.5 LEVEL 5

4 120 - 140 A2 3.0 - 4.0 0 - 31 LEVEL 4

EAP 100

LEVEL 3

LEVEL 2

LEVEL 1

- The course availability is subject to change without notice.

- Level progression is dependent on a number of considerations including weekly writing and speaking tasks, listening and reading tests, attitude, attendance, and completion of outside classroom course work. To progress to a new level, students must achieve an overall score of 75% or better.

SCHEDULE & EQUIVALENCY CHARTPERIOD TIME ENGLISH COURSE OPTIONS

1 - 208:30 -

10:10

• General English

• English for Academic Purposes (EAP)

• IELTS Advanced

• Linguaskill Business Advanced

• English for Families

• Youth Group3 - 4

10:20 - 12:00

12:00 - 13:00 Lunch

PERIOD TIME ELECTIVE COURSE OPTIONS

513:00 - 13:50

614:05 - 14:55

715:00 - 15:50

One-to-One Lesson (Monday to Thursday, Optional)

816:00 - 16:50

One-to-One Lesson (Monday to Thursday, Optional)


• IELTS 6.0

• Communication

• Speaking

• Grammar

• Critical Response

• Linguaskill Business Intermediate

• Listening

• English & Volunteer Experience (Kelowna)

• And More!

20 LESSONSPER WEEK

• Monday - Friday

• Period 1 - 4 (08:30 - 12:00)

25 LESSONSPER WEEK

• Monday - Friday

• Period 1 - 5 (08:30 - 13:50)

• Includes 1 elective class

30 LESSONSPER WEEK

• Monday - Friday

• Period 1 - 6 (08:30 - 14:55)

• Includes 2 elective classes

26

WHY STUDY THIS COURSE:

» Build understanding of the basic grammar, vocabulary and functions of English

» Gain confidence in all areas of English

» Develop your fluency in everyday situations

» Prepare to enter into other specialized courses LEVEL 7LEONARDO FROM BRAZIL

The experience has been very good. The teachers are really great and the lesson contents are at the expected level. And, the school offers many different English courses that meet your needs.

You will build understanding of the basic grammar, vocabulary, and functions of English. The courses provide a foundation in the English structure with all four skills (speaking, listening, reading, and writing).

LEVEL 1 - 2 (BEGINNER - HIGH BEGINNER)

The courses emphasize the integration of reading, listening, speaking, vocabulary and grammar-building skills. Subject matter is carefully selected so that students learn new concepts and encounter new perspectives aimed at improving critical thinking skills.

LEVEL 5 - 6 (HIGH INTERMEDIATE)

Upon building a foundation in the structure of English, the courses include topics that will lead to lively communication in the class.

LEVEL 3 - 4 (PRE-INTERMEDIATE)

The courses also emphasize the integration of reading, listening, speaking, vocabulary and grammar-building skills. You will develop academic English necessary to perform successfully within a post-secondary setting.

LEVEL 7 - 8 (ADVANCED)

Based on an integrated skill curriculum, morning classes will teach you specific strategies to improve your English. Afternoon elective courses will reinforce your core language skills: reading, writing, listening and speaking. Eight language benchmark levels accommodate student progression from a beginner learner with little English skill to advanced language proficiency.

GENERALENGLISH

LEVELS: 1 - 8

27


» Build a solid foundation of academic English skills

» Participate in class discussions and prepare and deliver presentations

» Develop problem-solving and critical thinking skills

» Gain successful time management and study skills EAP 200MATHEUS FROM BRAZIL

I love the interactive communication between my classmates and my teacher. The class is multicultural and my teacher is very amazing! I totally recommend VanWest - it is the best school in the North America.

This course provides a foundation in academic English language to prepare to enter EAP 200. This course develops reading, listening, speaking, writing and grammar building skills for academic success.

PREREQUISITE: LEVEL 2

EAP 100

This course integrates the four main skills of English with academic language. Using authentic materials, it provides practical help in developing essential skills for academic study.

PREREQUISITES: EAP 200 OR LEVEL 6

EAP 300

This course focuses on reading, listening, speaking, and writing in an academic context, preparing you to move from an intermediate to an advanced level of English.


EAP 200

This course focuses on developing skills necessary to perform within a post-secondary setting. Upon completion, you may apply to our partner universities and colleges without any further language requirement.


EAP 400

English for Academic Purposes (EAP) is a series of challenging courses that will prepare you in core subject areas that are generally encountered in academic settings. Courses cover a variety of relevant and interesting topics, both Canadian and international. This course will also provide a solid foundation of language skills to help prepare yourself for high stakes official exams such as IELTS or CAE.

ENGLISH FORACADEMICPURPOSES

(EAP)EAP 100 - EAP 400

28


» We are the only official test provider in Canada

» Reduce anxiety by taking pre-tests

» Practice using authentic Business English materials

» Develop strong Business English skills

ENGLISH FORBUSINESS & WORKPLACE

(LINGUASKILL BUSINESS)

INTERMEDIATE / ADVANCED

This course introduces modern business examples to help you understand and use key business concepts. It expands business knowledge and skills for typical business tasks.

PREREQUISITE: EAP 100 OR LEVEL 4

LINGUASKILL BUSINESSINTERMEDIATE (ELECTIVE)

This course will expose you to a wide variety of authentic Business English materials and will prepare you to challenge the official Linguaskill Business test.


LINGUASKILL BUSINESSADVANCED

Linguaskill Business measures the ability of non-native speakers to communicate in English in everyday business environments. The course is an excellent choice for students who plan to use English for business or the workplace. Students receive pre-tests and the official test is offered at the college every 4 weeks.

Linguaskill Business is a replacement of BULATS, and is a reliable way of assessing the language ability of employees or trainees. VanWest College is the only official test provider in Canada.

DID YOU KNOW?

Linguaskill tests speaking, writing, reading and listening skills and provides accurate results within 48 hours. Results are aligned to the Common European Framework of Reference (CEFR).

SOURCE: WWW.CAMBRIDGEENGLISH.ORG

29


» Learn how to study strategically

» Learn new test-taking strategies and how to apply them

» Exceptional exam pass rate

» Practice using authentic materials

IELTS 7.5YEWON FROM SOUTH KOREA

I recommend this class to those who are preparing for the IELTS test. Thanks to this class, I found out what I lacked and I was able to improve my skills. I'm sure you'll get good grades if you take this class!

Suitable for students who aim for an IELTS overview band score of 6.


IELTS 6.0 (ELECTIVE)

Suitable for students who aim for an IELTS overview band score of 7.5.


IELTS 7.5

Whether it is to get a better job or to enter university programs, the IELTS (International English Language Testing System) courses at VanWest prepare ambitious students for success. The courses will train you in all aspects of the IELTS test, improving your scores and building language proficiency.

IELTS training and weekly practice tests will boost your confidence, while developing the structures, functions and vocabulary to help you get the band score you need. Regular assessment and activities encourage you to identify what you have learned and where you need to improve.

ENGLISH FOR EXAM

PREPARATION (IELTS)

IELTS 6.0 / IELTS 7.5

30

HIGHLIGHTS:

» Study in an English–only environment and gain confidence in the English language

» Small class size provides individualized attention and support

» Learn basic English expressions and vocabulary through skill–based classes

» A variety of games, activities, and field trips reinforce kids’ language learning

ENGLISH FOR FAMILIES

TAKE COURSE BASED ON YOUR NEEDS:

• General English, or

• English for Academic Purposes (EAP), or

• Business English

WHAT TO EXPECT:

• Improve English language skills

• Expand cross-cultural understanding

• Forge new international friendships

PARENTS CLASS

SKILL-BASED LEARNING:

• Speaking and fluency

• Simple spelling and writing

• Listening and comprehension

PRONUNCIATION & PHONETICS:

• English sounds

• Reading simple sentences in English

KIDS CLASS (AGES 7 - 12*)

* Ages over 12 will join General English or English for Youth.

SAMPLE CLASS SCHEDULE

WEEK SUBJECT WEEK SUBJECT CLASS & FIELD TRIP

1 Nature & Environment 5 Music & Dance

English Class &

One field trip based on

the weekly topic

2 Sports & Entertainment 6 Technology & Games

3 Arts & Craft 7 Geography & History

4 Science 8 Gastronomy

VANCOUVER CAMPUS

30 LESSONS/WEEK

MON - FRI, 08:30 - 14:55

LENGTH: 2 - 8 WEEKS

AVAILABILITY: JUN 29 - AUG 28, 2020

* THIS COURSE IS AVAILABLE ONLY IN SUMMER

31

HIGHLIGHTS:

» This course is for young students only (ages 13 - 17)

» Study English and experience Canadian culture through a wide selection of group activities

» Theme-based assignments and projects

ENGLISH FOR YOUTH

English for Youth ( 13 - 17 years old ) is for young students who want to study English and experience life in Canada

through a wide selection of group activities! The curriculum includes core English skills (speaking, listening, reading,

and writing) and Canadian culture.

COURSE INFORMATION

VANCOUVER CAMPUS

SUMMER: 30 LESSONS/WEEK

MON - FRI, 08:30 - 14:55

WINTER: 25 LESSONS/WEEK

MON - FRI, 08:30 - 13:50

LENGTH: 2 - 8 WEEKS

AVAILABILITY: JAN 6 - FEB 28, 2020

JUN 29 - AUG 28, 2020

SAMPLE ACTIVITY SCHEDULE

Mon TUE WED THU FRI SAT SUN

City Tour Aquarium UBC Tour Trampoline Park Science World Playland Free Time

Flyover Canada CBC Tour Deep Cove Rock Climbing Lynn Canyon Free Time Seattle

Capilano Lights Ice Skating Granville Island Karaoke Laser Tag Whistler Free Time

Hockey Nights Movie Bowling Language Exchange Stanley Park Victoria Free Time

SUM

MER

WIN

TER

32

HIGHLIGHTS:

» Get a variety opportunities to interact with native speakers

» Volunteer placement is built into this course (no additional placement fee)

» Classroom learning is directly applied to real-life and hands-on situations

» Speed up your English skills

This highly interactive, community-based course teaches you how to be engaged in a local community, learn new skills,

gain “Canadian” experience, and to improve the quality of life in your community. You will study English in the morning,

and in the afternoon you will be introduced to various businesses and volunteer organizations and will attend local

events to develop a more meaningful bond between the community and yourself.

• (Bi-) weekly field trips around Kelowna businesses and cultural spots

• Learn about volunteering and volunteer etiquette

• Learn job search strategies and explore local job markets

• Write an English resume and cover letter

• Learn to give an effective interview and discuss common interview errors

• Apply all the skills students have learned to attain volunteer position


COURSE INFORMATION

ENGLISH &VOLUNTEEREXPERIENCE

KELOWNA CAMPUS

ELECTIVE COURSE

MON - FRI, 13:00 - 14:55

VOLUNTEER OPPORTUNITIES

BUILT-IN VOLUNTEER PLACEMENT & FIELD TRIPSDURING THE COURSE

POSSIBLE FIELDS OF VOLUNTEER PLACEMENTAFTER THE COURSE

Kelowna Cultural District / Kelowna Community Resources /

Kelowna Gospel Mission / Kelowna Food Bank / SPCA /

Okanagan Centre for Innovation / Healthcare System /

Various Local Businesses

Non-Profit Organizations / Community Centers / Farms /

Festivals & Events for various organizations /

Healthcare System ** Will require training and a criminal record check, and students must be available to volunteer

for six months or more (ex. hospital foundation, senior care)

33

HIGHLIGHTS:

» Group study & tour is for youth, seniors, and professionals - can be created to match a variety of needs and budgets

» Daily or weekly intensive Canadian culture and language program

» Fun off-campus group activities

HIGHLIGHTS:

» Each lesson is 50 minutes in duration

» One-to-one lessons focus on your needs and speed up the learning process

» Benefit from personalized attention, guidance and feedback from our experienced teachers

ONE-TO-ONELESSONS

4 LESSONS/WEEK

MON - THU, 15:00 - 16:50

LENGTH: 2 - 24 WEEKS

GROUPSTUDY & TOUR

CUSTOMIZED COURSE

33

34

STUDENTLIFE

34

EXPERIENCE CANADA

A large part of your experience will be after school hours when you will meet new friends and enjoy all that Vancouver and Kelowna have to offer. VanWest organizes a variety of activities to suit people of all nationalities and interests. Our activities are educational, cultural, entertaining and athletic. A number of our activities are also travel and work related.

ACCOMMODATION

STUDENT RESIDENCELiving in the residence is a great opportunity to meet new people from many countries and engage in a study-oriented atmosphere.

HOMESTAYHomestay is the fastest way to improve your English and a wonderful way to experience Canadian culture. We ensure safe, comfortable and friendly host families.

VANCOUVER & KELOWNA HOMESTAY

• Single room with 3 meals/day

• Shared room with 3 meals/day

VANCOUVER STUDENT RESIDENCE

• Single room with private bath

• Single room with shared bath

• Double room with shared bath

KELOWNA STUDENT RESIDENCE

• Single room with shared bath

3535

STUDENT RESIDENCE

HOMESTAY

VANCOUVER

KELOWNA

36

EXPLORE THE CITYBoth Vancouver and Kelowna host a full calendar of unique festivals and special events featuring food, culture, performing arts, music, sports, and more!

WEEKEND TRIPSWeekend trips are great way to travel and to learn more about the surrounding cities and wildlife of

British Columbia!

AFTER CLASS

You can enjoy world class shopping, gourmet meals, live entertainment, theatre, and

outdoor adventure!

36

37

EDUCATIONALACTIVITIES

Improve your English through Conversation Club, meet your classmates at Language Exchange, and

gain interview tips on Interview Basics Day!

YOURCULTUREYou will get to organize a

variety of cultural events to introduce your culture to your

classmates!

SIGNATUREACTIVITIES

We sponsor monthly in-school signature activities - from Canadian BBQ to Culture Days. You will be thrilled to experience these fun school activities!

38

Find the perfect program right here, right now! Follow the steps below and study with us; where your future dreams become a reality.

ADMISSIONS

HOW TO APPLY

3. PREPARE REQUIRED DOCUMENTSCAREER TRAINING PROGRAMS:

• Copy of passport

• Official high school, college, university diploma or degree, or college/university attendance certificate

ENGLISH AS A SECOND LANGUAGE PROGRAM:

• Copy of passport

4. SUBMIT YOUR APPLICATIONSubmit your application form along with the required documents. There are 3 ways to submit your application:

• Online - https://vanwest.com/admission/register/

• Complete PDF application form and email to [email protected]

• Register through one of our agents in your country

2. MEET ADMISSION REQUIREMENTSFor Career Training Programs, make sure you meet both academic and English admission requirements (Page 6). For the English program (ESL), you will be placed based on our placement test.

1. CHOOSE YOUR PROGRAM AND CAMPUSVisit our programs page on https://vanwest.com/programs/ and explore our highly interactive programs in Vancouver and Kelowna campuses - from Career Training to English as a Second Language (ESL).

CHECK OUR POLICIES: WWW.VANWEST.COM/ADMISSION/POLICY/

38

PR

OG

RA

M S

TAR

T D

ATES

ENGLISH PROGRAM (ESL)All courses start on every Monday. If Monday is a holiday, Tuesday is the start date.

- English for Youth (Winter): January 6 - February 28, 2020 / English for Youth (Summer): June 29 - August 28, 2020- English for Families (Summer Only): June 29 - August 28, 2020

CAREER TRAINING PROGRAMS (VANCOUVER)2020: January 27, March 23 *, May 19, July 13, September 8 *, November 2, December 28

2021 : February 22 *, April 19, June 14, August 9 *, October 4, November 29

- Supply Chain Management programs are offered on * marked dates only.

- Hospitality Management Co-op Diploma program will be offered as of March 23, 2020.

39

12 DECEMBER

S M T W T F S

1 2 3 4 5

6 7 8 9 10 11 12

13 14 15 16 17 18 19

20 21 22 23 24 25 26

27 28 29 30 31

11 NOVEMBER

S M T W T F S

1 2 3 4 5 6 7

8 9 10 11 12 13 14

15 16 17 18 19 20 21

22 23 24 25 26 27 28

29 30

10 OCTOBER

S M T W T F S

1 2 3

4 5 6 7 8 9 10

11 12 13 14 15 16 17

18 19 20 21 22 23 24

25 26 27 28 29 30 31

09 SEPTEMBER

S M T W T F S

1 2 3 4 5

6 7 8 9 10 11 12

13 14 15 16 17 18 19

20 21 22 23 24 25 26

27 28 29 30

2020

04 APRIL

S M T W T F S

1 2 3 4

5 6 7 8 9 10 11

12 13 14 15 16 17 18

19 20 21 22 23 24 25

26 27 28 29 30

02 FEBRUARY

S M T W T F S

1

2 3 4 5 6 7 8

9 10 11 12 13 14 15

16 17 18 19 20 21 22

23 24 25 26 27 28 29

01 JANUARY

S M T W T F S

1 2 3 4

5 6 7 8 9 10 11

12 13 14 15 16 17 18

19 20 21 22 23 24 25

26 27 28 29 30 31

03 MARCH

S M T W T F S

1 2 3 4 5 6 7

8 9 10 11 12 13 14

15 16 17 18 19 20 21

22 23 24 25 26 27 28

29 30 31

07 JULY

S M T W T F S

1 2 3 4

5 6 7 8 9 10 11

12 13 14 15 16 17 18

19 20 21 22 23 24 25

26 27 28 29 30 31

06 JUNE

S M T W T F S

1 2 3 4 5 6

7 8 9 10 11 12 13

14 15 16 17 18 19 20

21 22 23 24 25 26 27

28 29 30

08 AUGUST

S M T W T F S

1

2 3 4 5 6 7 8

9 10 11 12 13 14 15

16 17 18 19 20 21 22

23 24 25 26 27 28 29

30 31

05 MAY

S M T W T F S

1 2

3 4 5 6 7 8 9

10 11 12 13 14 15 16

17 18 19 20 21 22 23

24 25 26 27 28 29 30

31

Holidays / School Closures

Career Training Programs Start Dates Career Training Programs are offered inVancouver campus only.

ESL Program Start Dates Every Monday. If Monday is a holiday, Tuesday is the start date.

2020/2021 CALENDAR20

21 04 APRIL

S M T W T F S

1 2 3

4 5 6 7 8 9 10

11 12 13 14 15 16 17

18 19 20 21 22 23 24

25 26 27 28 29 30

02 FEBRUARY

S M T W T F S

1 2 3 4 5 6

7 8 9 10 11 12 13

14 15 16 17 18 19 20

21 22 23 24 25 26 27

28

03 MARCH

S M T W T F S

1 2 3 4 5 6

7 8 9 10 11 12 13

14 15 16 17 18 19 20

21 22 23 24 25 26 27

28 29 30 31

01 JANUARY

S M T W T F S

1 2

3 4 5 6 7 8 9

10 11 12 13 14 15 16

17 18 19 20 21 22 23

24 25 26 27 28 29 30

31

12 DECEMBER

S M T W T F S

1 2 3 4

5 6 7 8 9 10 11

12 13 14 15 16 17 18

19 20 21 22 23 24 25

26 27 28 29 30 31

11 NOVEMBER

S M T W T F S

1 2 3 4 5 6

7 8 9 10 11 12 13

14 15 16 17 18 19 20

21 22 23 24 25 26 27

28 29 30

09 SEPTEMBER

S M T W T F S

1 2 3 4

5 6 7 8 9 10 11

12 13 14 15 16 17 18

19 20 21 22 23 24 25

26 27 28 29 30

07 JULY

S M T W T F S

1 2 3

4 5 6 7 8 9 10

11 12 13 14 15 16 17

18 19 20 21 22 23 24

25 26 27 28 29 30 31

06 JUNE

S M T W T F S

1 2 3 4 5

6 7 8 9 10 11 12

13 14 15 16 17 18 19

20 21 22 23 24 25 26

27 28 29 30

08 AUGUST

S M T W T F S

1 2 3 4 5 6 7

8 9 10 11 12 13 14

15 16 17 18 19 20 21

22 23 24 25 26 27 28

29 30 31

05 MAY

S M T W T F S

1

2 3 4 5 6 7 8

9 10 11 12 13 14 15

16 17 18 19 20 21 22

23 24 25 26 27 28 29

30 31

10 OCTOBER

S M T W T F S

1 2

3 4 5 6 7 8 9

10 11 12 13 14 15 16

17 18 19 20 21 22 23

24 25 26 27 28 29 30

31

© 2019/2020 VANWEST COLLEGE. All rights reserved. Terms and Conditions apply. E&OE. Brochure 2019 3rd Edition – October 2019.

Information given in this document is correct at the time of publication and is subject to alteration.

LOCATIONS

VANCOUVER

200-1016 Nelson Street

Vancouver, BC V6E 1H8 Canada

Phone: +1.604.731.5256

STAY CONNECTED

#HELLOVANWEST

KELOWNA

104-532 Leon Avenue

Kelowna, BC V1Y 6J6 Canada

Phone: +1.250.762.5256

CONTACT US

WWW.VANWEST.COM

[email protected]

Date post:	20-Jul-2020
Category:	Documents
Upload:	others
View:	1 times
Download:	0 times

SINCE 1988 · Professional Customer Service Co-op Cross-Cultural Business Communication ENGLISH...

Documents