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Using Social Collaboration ToolsTo Foster Citizen Engagement

Presented by Calvin PhuaPublic Service Division, Prime Minister’s OfficeSingapore

28 May 2008

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The Internet Has Become An Alternative Social Space For Many

> Web savvy generation

> Internet as alternative social space - Facebook, MySpace, Bebo, Orkut, …

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iGov2010 Strategic framework

Drive For Better Online Engagement Is Part Of Strategic Framework

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> Social collaboration tools – a set of technologies that enable online communication and collaboration among members

Blog – online personal diary Forum – online place for discussionChat – online instant messagingPhoto gallery – online sharing of electronic photosVod casting and Pod casting – online broadcasting of video & audio files

> 18-month pilot project involving 4 government agenciesReap economics of scale from sharing common platformMutual learning and sharing of lessons and experiences

Learning Through The Social Collaboration Tools Project

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www.myhometown.com.sg

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www.weclick.sg

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www.sporton.com.sg

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www.playclinque.com.sg

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What We Hope To Learn

> Formation of communitiesWhat brings communities together?

How should we market and raise awareness of the social spaces?

Physical vs online communities

> Interaction by government agencies

Thank You