Single order processing (LMD)

In this module we will discuss :-

A. Who are last mile delivery(LMD) sellers?

B. How can you process single order?

C. How can you download duplicate copies?

D. Packaging material & guidelines

Who are last mile delivery(LMD) sellers?LMD sellers are those who use end to end logistic service of Paytm

1 Who are LMD sellers?

Benefits-

• Flat courier charges for pan India• No hassle of tracking the status of delivery • Automated and timely payouts• Networks providing large coverage of pin codes

2 Overview of orders tab

1 Orders tabHere you can check your all orders

2 Date filterYou can use this filter to view your old orders

3 Search filterYou can use this filter to search orders using their different ids or stagesE.g. Order id, shipped

Tip- You can search multiple values separated by comma in search filter.

Overview of orders tab

2

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There are six stages of single order processing

3 Order processing A Stages in order processing

To acknowledge

You have to do create shipment of the order

1

Delivered

Order is delivered to the customer

6Shipped

Order is shipped from your warehouse by assigned courier

5

To pack

Download the packaging slip of that order from To Pack

2 To request pickup

Click on Request pickup

3

Pickup awaited

Download manifest slip and ship the order accordingly

4

How can you process single order?

Order processing

Steps to process single order

1 Click on Orders tab

2 Click on Create Shipment

(1/10)

B To acknowledge

Note- Acknowledge the order within 24 hours

3

1

2

Order processing

Click on OK to confirm the order

3

(2/10)

B To acknowledge3

How can you process single order?

3

5 Click on Download Packing Slip

4 Click on To Pack from the dropdown

Your order moves to “To Pack” from where you’ll download the packing slip

Order processing

(3/10)

C To pack3

How can you process single order?

4

5

Only If you are an electronic seller you need to enter IMEI number

Order processing

Enter your IMEI number or you can scan it and click on Ok

6

(4/10)

C To pack3

How can you process single order?

6

This is a sample Packing Slip, you have to tear it into 2 parts

Order processing

Packaging Slip– You have to paste it outside the packaging box

Retail Invoice – You have to insert it inside the packaging box

b

a

ba

(5/10)

C To pack3

How can you process single order?

Your order moves to “To request pickup” from where you will download the Manifest

Order processing

Click on Request pickup from the dropdown

Click on To Ship and select To request pickup from the dropdown

8

7

(6/10)

D To request pickup

Note– Generate the manifest once your order is ready to ship

3

How can you process single order?

7

8

9 Click on OK to download manifest

Order processing

(7/10)

Note– Generate the manifest once your order is ready to ship

D To request pickup3

How can you process single order?

9

Scan and move to manifest is an alternate method of downloading manifest for the scanned shipment on the panel

8a Click on Scan and move to manifest from the dropdown

Order processing

(8/10)

Note– Generate the manifest once your order is ready to ship

E Scan and move to manifest3

How can you process single order?

8a

10b Click on Create & Download to download manifest

9a Use scanner to scan bard code of shipment id from packaging slip

10b

9a

Order processing

(9/10)

E Scan and move to manifest3

How can you process single order?

This is a sample Manifest, which contains the details of your courier partner

Order processing

(10/10)

F Pickup awaited

Note – If you generate the manifest before 10:30 AM your order will be picked on the same day and if you generate the manifest after 10:30 AM your order will be picked till 8pm of the following day

3

How can you process single order?

In case you have lost your packing slip or manifest before shipping you can generate the duplicate of the two by going on pickup awaited

Order processing

You can download the duplicate copies

Click on Pickup awaited from the dropdown

2

1

G Download duplicate copies3

How can you download duplicate copies?

1

2

Packaging material & guidelines

4 Packaging material & guidelines

Your product goes through a tough journey until delivered

Protection

Information

Convenience

Follow our packaging guidelines & don’t worry!

Packaging material

Tip- If you are an OEM seller, you could repack to make your product more presentable

Cushion the product inside the package with things such as bubble wrapping

Use tapes liberally on joints and edges

Use strong material that keeps the product safe from scratches or damage on the outside.

Use ‘Fragile’ sticker if applies to the product type

4 Packaging material & guidelines A Packaging material

Labelling guidelines

Add all other details and documents necessary

Print the shipping label clearly and stick it on the pack

Please make sure that it is not wrinkled and all details are clearly visible, including the barcode

Tip- For category wise packaging guidelines – Click here

4 Packaging material & guidelines B Labelling guidelines

Thank you!For any query please raise a ticket on support