Situation Ppt Modified

8/9/2019 Situation Ppt Modified

1/31

Hershey and BlanchardHershey and Blanchard SituationalSituational

TheoryTheory

Made byMade by--Sandeep bistSandeep bist


2/31

Overview

1.1. There isThere is NO ONE BESTNO ONE BEST style for leadership.style for leadership.

2.2. Successful leaders should change their leadership styles basedSuccessful leaders should change their leadership styles based

on the maturity of the people they're leading and the details ofon the maturity of the people they're leading and the details ofthe taskthe task

3.3. They need to use different styles/strategies for different peopleThey need to use different styles/strategies for different peopleand situations.and situations.


3/31

4. The leadership style depend upon the Situations.

5. Effective Leaders are those who understand the situation

and the capacity offollower, then choose the style.

6. The capacity to set high but attainable goals, willingness and

ability to take responsibility for the task, and relevant

education and/or experience of an individual or a group forthe task .

7. Using this theory, leaders should be able to place more or

less emphasis on the task, and more or less emphasis on the

relationships with the people they're leading, depending on

what's needed to get the job done successfully


4/31

4

Four Basic Leadership StylesFour Basic Leadership Styles

The leader providesspecific direction and

closely monitors task

accomplishment

The leader facilitates and

supports peoples efforts

toward task accomplishment

and shares responsibility for

decision making with them

Coaching

Leader continues to direct

and closely monitor task

accomplishment, but also

explains decisions, solicits

suggestions and supports

progress

Supporting

The leader turns over

responsibility for decision-

making and problem-solving

Directing

Delegating


5/31

Task Behavior and Relationship Behavior that theTask Behavior and Relationship Behavior that theleader provides to their followers. They categorized allleader provides to their followers. They categorized allleadership styles into fourleadership styles into four behaviorbehavior types, which theytypes, which they

named S1 to S4:named S1 to S4:

yy S1: Telling/DirectingS1: Telling/Directing -- is characterized by oneis characterized by one--wayway

communication in which the leader defines the roles ofcommunication in which the leader defines the roles ofthe individual or group and provides the what, how,the individual or group and provides the what, how,when, and where to do the taskwhen, and where to do the task

yy S2: Selling/CoachingS2: Selling/Coaching Leaders still provide informationLeaders still provide information

and direction, but there's more communication withand direction, but there's more communication withfollowers. Leaders "sell" their message to get the team onfollowers. Leaders "sell" their message to get the team onboard.board.


6/31

S3:Participating/Supporting Leaders focus more

on the relationship and less on direction. The

leader works with the team, and shares decision-

making responsibilities.

S4:Delegating/Observing Leaders pass most of

the responsibility onto the follower or group. The

leaders still monitor progress, but they're less

involved in decisions.


7/31

See the picture belowSee the picture below

Telling/DirectingTelling/Directing--

Stop the car .Stop the car .

Selling/CoachingSelling/Coaching


8/31

picturespictures

Participating/SupportingParticipating/Supporting

SupportSupport

thetheall allall all

DelegatingDelegating


9/31

Situational Leadership Model


10/31

8

S3

S1S4

S2

Low Supportive and

Low Directive

Behavior

High Directive and

Low Supportive

Behavior

High Directive and

High Supportive

Behavior

High Supportive and

Low Directive

Behavior

DEVELOPMENT LEVEL OF FOLLOWER(S)

DEVELOPED DEVELOPING

HIGH LOWMODERATE

D4 D1D2D3

THE FOUR LEADERSHIP STYLES

DIRECTIVE BEHAVIOR

(High)

(High)(Low)

S

U

P

PO

R

T

I

V

E

BE

H

A

V

I

O

R


11/31

Subordinates DevelopmentLevel

Competence: Task, Knowledge and SkillsCompetence: Task, Knowledge and Skills

Commitment: Motivation and ConfidenceCommitment: Motivation and Confidence


12/31

15

Levels of Development

D1D1 -- Enthusiastic BeginnerEnthusiastic Beginner

D2D2 -- LearnerLearner

D3D3 -- ContributorContributor

D4D4 -- PeakPerformerPeakPerformer


13/31

Levels of DevelopmentLevels of DevelopmentD1D1Low Competence, LOW CommitmentLow Competence, LOW Commitment

Enthusiastic BeginnerEnthusiastic Beginner


14/31

Levels of DevelopmentLevels of Development

D2D2

SomeSome Competence, Low CommitmentCompetence, Low Commitment

LearnerLearner


15/31


D3D3Moderate to High Competence,Moderate to High Competence,

Variable CommitmentVariable Commitment

ContributorContributor


16/31


D4D4

HighHigh Competence, High CommitmentCompetence, High Commitment

Peak PerformerPeak Performer


17/31

15

Levels of Development

D1D1 -- Low Competence, High CommitmentLow Competence, High Commitment EnthusiasticEnthusiasticBeginnerBeginner

D2D2 -- Some Competence, Low CommitmentSome Competence, Low Commitment DisillusionedDisillusionedLearnerLearner

D3D3 -- Moderate to High Competence, VariableModerate to High Competence, Variable

CommitmentCommitment ReluctantReluctant ContributorContributor

D4D4 -- High Competence, High CommitmentHigh Competence, High Commitment PeakPeakPerformerPerformer


18/31

Development LevelDevelopment Level

isisTask Specific!Task Specific!


19/31

18

S3

S1S4

S2

Low Supportive and

Low Directive

Behavior

High Directive and

Low Supportive

Behavior

High Directive and

High Supportive

Behavior

High Supportive and

Low Directive

Behavior


DIRECTIVE BEHAVIOR

(High)

(High)(Low)

S

U

P

PO

R

T

I

V

E

BE

H

A

V

I

O

R



HIGH LOWMODERATE

D4 D1D2D3


20/31

19

Leader - Directing

High Directive, Low Supportive ORHigh Directive, Low Supportive OR

high task focus, low relationship focushigh task focus, low relationship focus

Leader Defines Roles of FollowersLeader Defines Roles of Followers

Problem Solving and Decision Making InitiatedProblem Solving and Decision Making Initiated

by the Leaderby the Leader OneOne--way Communicationway Communication


21/31

20DEVELOPMENT LEVEL OF FOLLOWER(S)

S3

S1S4

S2

Low Supportive and

Low Directive

Behavior

High Directive and

Low Supportive

Behavior

High Directive and

High Supportive

Behavior

High Supportive and

Low Directive

Behavior


DIRECTIVE BEHAVIOR

(High)

(High)(Low)

S

U

P

PO

R

T

I

V

E

BE

H

A

V

I

O

R


HIGH LOWMODERATE

D4 D1D2D3


22/31

21

Leader - Coaching

High Directive, High Supportive ORHigh Directive, High Supportive OR

high task as well as relationship focushigh task as well as relationship focus

Leader Now Attempts to Hear FollowersLeader Now Attempts to Hear FollowersSuggestions, Ideas, and OpinionsSuggestions, Ideas, and Opinions

TwoTwo--way Communicationway Communication

Control Over Decision Making Remains WithControl Over Decision Making Remains Withthe Leaderthe Leader


23/31

22

S3

S1S4

S2

Low Supportive and

Low Directive

Behavior

High Directive and

Low Supportive

Behavior

High Directive and

High Supportive

Behavior

High Supportive and

Low Directive

Behavior


DIRECTIVE BEHAVIOR

(High)

(High)(Low)

S

U

P

PO

R

T

I

V

E

BE

H

A

V

I

O

R



HIGH LOWMODERATE

D4 D1D2D3


24/31

23

Leader- Supporting

High Supportive, Low Directive ORHigh Supportive, Low Directive OR

low task focus and high relationship focuslow task focus and high relationship focus

Focus of Control Shifts to FollowerFocus of Control Shifts to Follower

Leader Actively ListensLeader Actively Listens

Follower Has Ability and Knowledge to DoFollower Has Ability and Knowledge to Dothe Taskthe Task


25/31

24

S3

S1S4

S2

Low Supportive and

Low Directive

Behavior

High Directive and

Low Supportive

Behavior

High Directive and

High Supportive

Behavior

High Supportive and

Low Directive

Behavior



HIGH LOWMODERATE

D4 D1D2D3


DIRECTIVE BEHAVIOR

(High)

(High)(Low)

S

U

P

PO

R

T

I

V

E

BE

H

A

V

I

O

R


26/31

25

Leader - Delegating

Low Supportive, Low Directive ORLow Supportive, Low Directive OR

low task as well as relationship focuslow task as well as relationship focus

Leader Discusses Problems With FollowersLeader Discusses Problems With Followers

Seeks Joint Agreement on Problem DefinitionsSeeks Joint Agreement on Problem Definitions

Decision Making Is Handled by the SubordinateDecision Making Is Handled by the Subordinate More trust on subordinate.More trust on subordinate.

Supervise the workSupervise the work


27/31

26

S3

S1S4

S2

Low Supportive and

Low Directive

Behavior

High Directive and

Low Supportive

Behavior

High Directive and

High Supportive

Behavior

High Supportive and

Low Directive

Behavior



HIGH LOWMODERATE

D4 D1D2D3


DIRECTIVE BEHAVIOR

(High)

(High)(Low)

S

U

P

PO

R

T

I

V

E

BE

H

A

V

I

O

R


28/31

Tell Them What You Want Them to DoTell Them What You Want Them to Do

Show Them What You Want Them to DoShow Them What You Want Them to Do Let Them TryLet Them Try -- There Is Some RiskThere Is Some Risk

Observe PerformanceObserve Performance -- Focus on the PositiveFocus on the Positive

Manage the ConsequencesManage the Consequences

Increasing FollowerIncreasing Follower

Development LevelDevelopment Level


29/31

Tell Them What You Want to DoTell Them What You Want to Do

Show Them What You Want to DoShow Them What You Want to Do

Let Them TryLet Them Try There is Some RiskThere is Some Risk

Observe PerformanceObserve Performance Focus on theFocus on thePositivePositive

Manage the ConsequencesManage the Consequences

Five Step toTrainingFive Step toTraining

WinnersWinners


30/31

The Leaders Goal

Build Your Followers Development Level So You CanBuild Your Followers Development Level So You CanStart Using Less TimeStart Using Less Time--consuming Stylesconsuming Styles

(S3 and S4) and Still Get High Quality Results.(S3 and S4) and Still Get High Quality Results.


31/31

Situational Leadership is not somethingSituational Leadership is not somethingyou do you do TOTO people but something you do people but something you do

WITHWITH people. people.

Date post:	29-May-2018
Category:	Documents
Upload:	sandeepbist88
View:	221 times
Download:	0 times

Situation Ppt Modified

Documents