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Six myths and realities of change communications

Date post: 22-Nov-2014
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We all know that expert communications can make or break your change initiative. But some myths are hard to dispel and they may be sabotaging your change initiatives. Don't fall prey to these widespread myths! Test your communications savvy in this presentation.
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Six Myths and Realities of Change Communications www.warpspeedtraining.com
Transcript
Page 1: Six myths and realities of change communications

Six Myths and Realities of

Change Communications

www.warpspeedtraining.com

Page 2: Six myths and realities of change communications

Communications can make or break your change

initiative:

Don’t fall prey to the following Myths

www.warpspeedtraining.com

Page 3: Six myths and realities of change communications

1 MYTH:The Communication or HR department should take care of communications efforts during change

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Page 4: Six myths and realities of change communications

? WHAT DO YOU THINK

IS THE REALITY?

www.warpspeedtraining.com

Page 5: Six myths and realities of change communications

1 REALITY:People want to get their information about change from the senior leader of the organization and from their immediate supervisor www.warpspeedtraining.com

Page 6: Six myths and realities of change communications

2www.warpspeedtraining.com

MYTH:Once we explain the change, people will understand

Page 7: Six myths and realities of change communications

?www.warpspeedtraining.com

WHAT DO YOU THINK

IS THE REALITY?

Page 8: Six myths and realities of change communications

2www.warpspeedtraining.com

REALITY:You will have to repeat your messages over and over and over in many different ways before people will understand

Page 9: Six myths and realities of change communications

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MYTH:During change you should tell people only what they need to know – otherwise you will just confuse them

Page 10: Six myths and realities of change communications

?www.warpspeedtraining.com

WHAT DO YOU THINK

IS THE REALITY?

Page 11: Six myths and realities of change communications

3www.warpspeedtraining.com

REALITY:During change, people’s desire for information is insatiable. Over-communicate to be safe

Page 12: Six myths and realities of change communications

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MYTH:You should not communicate until the answers are clear. Otherwise you’ll look stupid and you will also confuse people

Page 13: Six myths and realities of change communications

?www.warpspeedtraining.com

WHAT DO YOU THINK

IS THE REALITY?

Page 14: Six myths and realities of change communications

4www.warpspeedtraining.com

REALITY:By the time all the answers are clear, people have already formed their own opinions (often negative) and acted accordingly

Page 15: Six myths and realities of change communications

5www.warpspeedtraining.com

MYTH:A series of emails, memos or newsletters is adequate to communicate the details of the change

Page 16: Six myths and realities of change communications

?www.warpspeedtraining.com

WHAT DO YOU THINK

IS THE REALITY?

Page 17: Six myths and realities of change communications

5www.warpspeedtraining.com

REALITY:Don’t count on these methods. They help, but most people won’t buy into the change unless they are engaged in the process

Page 18: Six myths and realities of change communications

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MYTH:We can rely on our senior leaders to deliver the change messages clearly and consistently

Page 19: Six myths and realities of change communications

?www.warpspeedtraining.com

WHAT DO YOU THINK

IS THE REALITY?

Page 20: Six myths and realities of change communications

6www.warpspeedtraining.com

REALITY:Even senior leaders will need help in preparing and delivering change messages. Otherwise the messages may be confusing and contradictory

Page 21: Six myths and realities of change communications

www.warpspeedtraining.com

Communicating during change is so difficult.

Maybe we should just give up…

Page 22: Six myths and realities of change communications

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NO! Worse things

happen when we don’t communicate

Page 23: Six myths and realities of change communications

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People create conspiracy theories

There’s a grand plan to this change but

they’re not telling us about it. You

just wait and see. They’ll take care

of themselves but we’ll get the

shaft.

Page 24: Six myths and realities of change communications

www.warpspeedtraining.com

People take the “Dilbert” viewOh my God! This change won’t work!

We are doomed. Why

can’t our pointy-haired bosses see that when I

can?

Page 25: Six myths and realities of change communications

NEED TO KNOW MORE?

Contact me for more information about our online and face-to-face

courses in Change Management for your

organization

[email protected]

Page 26: Six myths and realities of change communications

We are experts in Change Management training for

ManagersClick on

Managers and Supervisorsfor descriptions of our suite of courses

www.warpspeedtraining.com


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