ByName : Vijayakumar.SRoll No. : 424Section : Theeta

Content Introduction

History of Six Sigma

Areas of Implementation

Level of Implementation

Key Elements

Methodology

Features of Six Sigma

Conclusion

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Introduction

Six Sigma relies heavily on advanced statistical

methods that complement and reduce the process

and product variations.

It is a new way of doing business that would

eliminate the existing defects efficiently and would

prevent defects from occurring.

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History

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Area of Implementation Financial - Bank of America, GE Capital, HDFC, HSBC,

American Express

Hospitality - ITC Hotels, GRT Hotels, Apollo Hospitals

Manufacturing - GE Plastic, Johanson and Johnson, Motorola,

Nokia, Microsoft, Ford, Wipro, Nestle, Samsung, Samtle

Telecom - Bharti Cellular, Vodafone, Siemencs, Tata

IT - Wipro, Satyam,Acenture, Infosys, TCS, Birla soft

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Level of Implementation

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Cont.…

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Six Sigma Champion: Champions undergo five days of

training and are taught how to manage projects and act as

advisors to various project teams.

Green Belts: They undergo two weeks of training that

includes project-oriented tasks. They act as team members

to the Six Sigma project team. Their cooperation and

involvement is necessary for projects success.

Cont.…

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Black belts: They receive four weeks of trainings and are

directly involved in the implementation of Six Sigma

Projects. They are the project leaders and go through in-

depth training on Six Sigma approach and tools and work

full time on the project.

Master Black Belts: These are the people who conduct Six

Sigma Training and also have on the job training and

experience

Six Sigma- Key Elements

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Six Sigma-Methodology

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DMAIC: It refers to a data-driven quality strategy for

improving processes. This methodology is used to improve

an existing business process.

DMADV: It refers to a data-driven quality strategy for

designing products and processes. This methodology is used

to create new product designs or process design in such a

way that it result in a more predictable, mature and defect.

DMAIC Methodology

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DMADV Methodology

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Difference b/w DMAIC & DMADV

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Defines a business process.

Measuring current process

Identify root cause of the recurring PROBLEMS

Improvements made to reduce defects

Keep check on future performance

Define customer needs

Measure customer needs & specification

Analyze options to meet customer satisfaction.

Model is deigned to meet customer needs

Model put through simulation tests for verification

DMAIC DMADV

Features of Six Sigma

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Improving processes

Reducing defects

Reducing process variability

Reducing costs

Increasing customer satisfaction

Conclusion

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At the conclusion of the design phase, you should

know who are the customer, their resistance

issues and requirements.

You should also have a clear understanding of

goals and the scope of the project that includes

budget, time constraints and deadlines.

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QQuueessttiioonn…………????…………????

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