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Sketch Profile · 2019-04-01 · to re-invest in our business and grow from strong foundations....

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Sketch Profile March 2019
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Page 1: Sketch Profile · 2019-04-01 · to re-invest in our business and grow from strong foundations. Investment Sketch and Fourfront Group invest heavily both internally and externally;

Sketch ProfileMarch 2019

Page 2: Sketch Profile · 2019-04-01 · to re-invest in our business and grow from strong foundations. Investment Sketch and Fourfront Group invest heavily both internally and externally;

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IntroductionSketch’s expertise encompasses every aspect of the working environment. We provide unbiased product solutions, installation, move management and ongoing service support.

With a combined industry knowledge of over 322 years and intimate product knowledge of over 250 suppliers, clients can rest assured their project is in safe hands.

To date we have installed over £100 million of furniture throughout the UK and Europe with countless happy clients and 75% repeat business.

Page 3: Sketch Profile · 2019-04-01 · to re-invest in our business and grow from strong foundations. Investment Sketch and Fourfront Group invest heavily both internally and externally;
Page 4: Sketch Profile · 2019-04-01 · to re-invest in our business and grow from strong foundations. Investment Sketch and Fourfront Group invest heavily both internally and externally;
Page 5: Sketch Profile · 2019-04-01 · to re-invest in our business and grow from strong foundations. Investment Sketch and Fourfront Group invest heavily both internally and externally;

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Product Solutions & Move ManagementProviding the right furniture solution demands careful understanding of client requirements. By configuring workspaces intelligently, we help clients achieve greater collaborative working as well as increasing productivity and knowledge-sharing.

Whether clients are relocating, refurbishing or simply in need of additional furniture, Sketch ensures the office layout and space planning meets both individual and corporate needs.Office furniture is a significant business investment in any office interior scheme as it interacts with the organisations most costly and important asset, its people. Furniture can also be used to enforce a brand; it can project a company’s attitude towards the working environment and its staff through the look, feel and quality of the furniture. All of these must be in line with the culture, market position and aspiration of the business.

Project Delivery

Sketch also offers a full move management service with a dedicated move manager who will help you prepare for your relocation and manage the whole process. We’ll provide everything you need for a successful relocation including a detailed plan, the crates, wrapping, stickers, the muscle, and a fleet of Sketch vans ready to take you to your new destination.

Our 8,000 sq ft of warehouse space ensures we have complete control of the delivery process and storage facilities if required.

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Group StrengthSketch is proudly part of Fourfront Group, a family of companies that

help bring workplaces to life.

InvestmentWe invest in our business to

ensure the best systems, procedures and people.

Exellence in DeliveryWe have full control of project delivery through our in-house logistics teams, warehouse facilities

PeoplePeople are our strongest and most valuable asset. Employing and training the best individuals in the industry.

IndependentWith no contracts or obligations to any manufacturer. We have the

to all our clients.

Why Sketch?

Page 7: Sketch Profile · 2019-04-01 · to re-invest in our business and grow from strong foundations. Investment Sketch and Fourfront Group invest heavily both internally and externally;

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Excellence in DeliverySketch have invested heavily in creating a business that is able to deliver consistently to our own very high standards. We do this by ensuring we have full control of project delivery through our in-house, fully employed, logistics teams, warehouse facilities and vehicle fleet.

We employ our own fitters, drivers and warehouse operatives. Aligned with account support including account managers, designers, project coordinators and project managers, this means a Sketch employee is in control every step of the way.

Through the use of several bespoke pieces of software, we have the ability to pull information from our quotes directly into purchase orders and create notes for our project managers. Information is then passed on to our warehouse so they know what items are being delivered when, and for which projects. Our delivery team then use “Moveman” software to manage our logistics & installation teams and fleet of five Sketch vehicles.

With 8,000 sq ft of warehouse space we provide the delivery service that you deserve. Our client is our priority; this cannot be delivered when outsourcing. We have logistical control and can collate multiple deliveries so you do not have to, or we can make sure your delivery turns up in the correct size vehicle regarding access routes.

We believe no one else in our industry can better our delivery and control.

Page 8: Sketch Profile · 2019-04-01 · to re-invest in our business and grow from strong foundations. Investment Sketch and Fourfront Group invest heavily both internally and externally;

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Group StrengthThis comprehensive service offering also includes: Area (office design and fit-out, detail and build and traditional fit-out) and 360 Workplace (workplace consultancy). To further support clients, Fourfront Group is a founding partner of The United Workplace; a global network of workplace experts, who have come together to support their clients’ office design and fit-out requirements internationally.Fourfront Group has a turnover in excess of £160m which gives Sketch the strength and stability required to re-invest in our business and grow from strong foundations.

InvestmentSketch and Fourfront Group invest heavily both internally and externally; we are a privately-owned business with no borrowings, that chooses to re-invest profits to grow a true ‘business’ and deliver a high-quality service to our clients. Internally we invest year-on-year in our business to ensure we have the best systems, procedures and people.

Externally we continue to invest in programmes such as RIBA CPD in order to deliver and increase knowledge across the market place.

Page 9: Sketch Profile · 2019-04-01 · to re-invest in our business and grow from strong foundations. Investment Sketch and Fourfront Group invest heavily both internally and externally;

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IndependentOur list of top ten suppliers changes year-on-year, and is based on our constant aim to offer the right furniture solutions to our client. Our largest top ten spend in one year was in excess of £8 million. In 2016-17 alone Sketch used over 155 suppliers in our search to assist our clients with their furniture requirements whilst we actively seek to create wholesome relationships for the good of all parties.

We carefully select products and manufacturers for our key accounts and all our furniture packages are bespoke. Furthermore, we do not manufacture or import any products ourselves. Sketch provides clients with access to strong relationships with a multitude of Europe’s biggest and most recognised manufacturers.

PeopleAs part of Fourfront Group, our enviable staff retention record is in part due to our training and development programme delivered through The Fourfront Academy. All Fourfront employees are enrolled into the Academy and are given a career development training programme, tailored for their specific needs and job role. We invest 3 times the national average in training and development.

The level of investment the Group puts into our people has been acknowledged through us placing 11th in the ‘Sunday Times 100 Best Companies To Work For’ in the mid-size category, alongside the highest possible achievement – a Three Star Accreditation. Our efforts were also recognised in 2013 with placement and Three Star Accreditation in ‘Sunday Times Best 100 Small Companies’ category.

Page 10: Sketch Profile · 2019-04-01 · to re-invest in our business and grow from strong foundations. Investment Sketch and Fourfront Group invest heavily both internally and externally;

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Our Experience

Jon OdeyManaging DirectorNeil Edmundson

Head of Moves & Relocation

Ian ShepherdLogistics Director

30Years 25

Years

23Years

Page 11: Sketch Profile · 2019-04-01 · to re-invest in our business and grow from strong foundations. Investment Sketch and Fourfront Group invest heavily both internally and externally;

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Beth HarrisonSales Director

Sally RiceOperations Director

Lee HorsmanDesign Director

23Years

21Years

10Years

Page 12: Sketch Profile · 2019-04-01 · to re-invest in our business and grow from strong foundations. Investment Sketch and Fourfront Group invest heavily both internally and externally;

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Our Clients

Page 13: Sketch Profile · 2019-04-01 · to re-invest in our business and grow from strong foundations. Investment Sketch and Fourfront Group invest heavily both internally and externally;

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Page 14: Sketch Profile · 2019-04-01 · to re-invest in our business and grow from strong foundations. Investment Sketch and Fourfront Group invest heavily both internally and externally;

UK CapabilityAberdeenCameron Oil

EdinburghLeonardo

CambridgeArmDeloitte

Manchester British Gas

LiverpoolTATA

Birmingham Serco

BristolMotabilityBBC

ReadingMotorola

LondonNabarro LLPCameron OilThe ClubhouseSercoMotabilityDeloitteHerbert Smith Freehills LLPM&S

HookSerco

SouthamptonLeonardo

DublinInfosysHiscox

CorkApple

BelfastHerbert Smith Freehills LLP

Page 15: Sketch Profile · 2019-04-01 · to re-invest in our business and grow from strong foundations. Investment Sketch and Fourfront Group invest heavily both internally and externally;

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EU & Global CapabilityIsle of Man Poker Stars

Denmark Citrix, Copenhagen

Czech Republic ICG Commerce, Prague

Holland Brocade, AmsterdamMcAfee, AmsterdamADP, Amsterdam

BelgiumMcAfee, BrusselsHP, Brussels

FranceCitrix, ParisBluecoat, Paris

GermanyADP, MelleBrocade, FrankfurtBrocade, Munich

SwitzerlandBluecoat, Geneva

Romania Cameron, Bucharest

ItalyMcAfee, Rome

MaltaPokerStars, Sliema

IndiaHyderabadGurgoan

Page 16: Sketch Profile · 2019-04-01 · to re-invest in our business and grow from strong foundations. Investment Sketch and Fourfront Group invest heavily both internally and externally;

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The United Workplace

Page 17: Sketch Profile · 2019-04-01 · to re-invest in our business and grow from strong foundations. Investment Sketch and Fourfront Group invest heavily both internally and externally;

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We have initiated The United Workplace, a network of like-minded businesses, sharing a passion for the workplace– inspiring design, innovation and a culture of collaboration underpins everything we do.

All members share common ethics, values and goals bringing with them a wealth of knowledge and experience. The fundamental goal of The United Workplace is to provide consistency of service and local insight on a global scale- to fulfil your workplace design, fit-out or commercial furniture consultancy and installation needs.

Globalisation is accelerating and having the ability to link businesses, exchange best practices and share knowledge is seen as a distinct advantage. The United Workplace consists of a hand picked collection of businesses selected in recognition that each country and market has specific requirements.

Beginning with the founding partners Fourfront Group in the UK and Amicus in Australia, The United Workplace has grown to encompass all corners of the globe, with members including Summertown in the Middle East and Ware Malcomb in the USA.

Page 18: Sketch Profile · 2019-04-01 · to re-invest in our business and grow from strong foundations. Investment Sketch and Fourfront Group invest heavily both internally and externally;

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Every office design should help staff naturally collaborate, interact and knowledge-share. It should also support their wellbeing.

The first step is us spending time with you to fully understand your business, people, challenges and objectives. How do you use the space you have? How could you better use the space? What’s missing?

From start to finish we can provide a fully integrated range of tailored solutions and services to take away the potential headache and help us get to where we need to be. We’ll make sure it’s fun along the way too. Sketch has it’s own internal team of designers working to our time schedule with our clients best interests at heart.

As many of our projects involve working with architects we have aligned our work stream to follow in the footsteps of the RIBA plan of work. In this way we have synergy with our architectural partners workflow. Sketch would generally be invited to work during the Stage 2 “Concept Design” phase. The RIBA plan of work is a robust programme and is therefore utilised by Sketch routinely.

Sketch, since our inception has worked with clients large and small in many capacities. Our historic basis as noted previously gives us the knowledge and ability to work with all project team partners. We believe strong project teams and key champions are significant components. Our work with clients such as Selex / Leonardo has given us proficiency in providing tailored packages. We consulted with Selex from “Strategic Definition” phase, setting standards, working with ( internal ) Selex Teams, ( external ) IT and M&E contractors through to completion of their “South Coast Consolidation Project” and then rolling out this standard through their multi-sited property portfolio during smaller projects and BAU works. This has created a relationship that has lasted for 4 years so far.

We currently work with many architectural practices in different capacities depending on the project or team. We are flexible in being able to provide a full consultative service including space planning, design, regular engagement meetings, providing presentations for other approved alternatives if required plus organising and delivering mock up furniture to ordering and flawless delivery and installation.

Our Approach

Page 19: Sketch Profile · 2019-04-01 · to re-invest in our business and grow from strong foundations. Investment Sketch and Fourfront Group invest heavily both internally and externally;

Your TeamOne Client, One Team.

Sketch Studios has built a business model over the last 10+ years based around successfully servicing different end user clients from new business start-ups through to successful management of multi-year framework agreements for global brands like ARM and Apple.

Sketch have invested in building a talented account delivery and management team, which means the team you meet on day one, from the initial contact through to the sign off and handover of the space will be the same. We believe that this is vitally important for the successful delivery of any project. We have outlined the team responsible for delivering this project, should Sketch be successful.

Page 20: Sketch Profile · 2019-04-01 · to re-invest in our business and grow from strong foundations. Investment Sketch and Fourfront Group invest heavily both internally and externally;

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Proven Service LevelsSketch excels across a number of disciplines from Design and Consultancy Support, to Logistics and Project Management. Our service levels have been commended and we continue to broaden our offering.

Independent Turn-key SolutionsSketch work with over 200 suppliers across the globe to source and deliver the right solutions for you.

Benefits of Sketch

Page 21: Sketch Profile · 2019-04-01 · to re-invest in our business and grow from strong foundations. Investment Sketch and Fourfront Group invest heavily both internally and externally;

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How we workOur proven processes have been refined and tailored to suit our client’s needs.

Experience & KnowledgeThought LeadershipCPDs, Worktech & Well Building

Page 22: Sketch Profile · 2019-04-01 · to re-invest in our business and grow from strong foundations. Investment Sketch and Fourfront Group invest heavily both internally and externally;

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Our IndependenceSketch Studios is an independent consultant with no contracts or obligations to any given manufacturer. This affords us the ability to offer unbiased advice and support to our clients. Our list of top ten suppliers changes year-on-year, and is based on our constant aim to offer the right furniture solutions to our client.

Our largest top ten spend in one year was in excess of £9 million. In 2017-18 alone Sketch used 138 suppliers in our search to assist our clients with their furniture requirements whilst we actively seek to create wholesome relationships for the good of all parties.

We carefully select products and manufacturers for our key accounts and all our furniture packages are bespoke. Furthermore, we do not manufacture or import any products ourselves.

Sketch provides clients with access to strong relationships with a multitude of Europe’s biggest and most recognised manufacturers.

AhrendAssmannB&B ItaliaBeneBisleyBossBrunnerClaremontCMDConnectionErgonomForm FittingsForma 5Forza

FremHerman MillerHK DesignHPS FroviHumanscaleInterstuhlICFJBLK&NKIKnollKomacKuschOffice Electrics

OrangeboxScreen-SolutionsSedusSixteen 3SpacestorSteelcaseTable PortfolioTask SystemsTechoVitraWilkhahnWhites

Page 23: Sketch Profile · 2019-04-01 · to re-invest in our business and grow from strong foundations. Investment Sketch and Fourfront Group invest heavily both internally and externally;

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2009-10

2010-11

2011-

12

2012-

13

2013-14

2014-15

2015-16

2016-17

2017-

18

Our chart denotes Top Ten supplier spend by year. Circle size signifies spend in £. Each colour represents a single supplier.

14.4 million

3.8 million

138 suppliers

2.2 million

400 thousand

104 suppliers20

18/1

9(s

o fa

r)

2017

/18

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Page 25: Sketch Profile · 2019-04-01 · to re-invest in our business and grow from strong foundations. Investment Sketch and Fourfront Group invest heavily both internally and externally;

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Charity FundraisingAside from the positive feedback we get from our customers, nothing pleases us more than being able to give something back to society. We proudly support a wide range of charities and community initiatives through Fourfront Group.

We organise regular fundraising events and voluntary programmes to assist local charities. Since 2008, we have supported the Shooting Star Chase Children’s Hospice, a charity caring for children with life-limiting conditions and their families. To date, we have raised over £240,000 through fundraising events and sporting challenges.

In addition, we also work with environmental charities and participate in environmental projects. These have included supplying materials and furniture to the Construction Youth Trust, inviting local students to tour construction sites and assisting clients with carbon-offsetting initiatives.

Page 26: Sketch Profile · 2019-04-01 · to re-invest in our business and grow from strong foundations. Investment Sketch and Fourfront Group invest heavily both internally and externally;

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ISO9001 ISO14001 OHSAS 18001

The Sunday Times Top 100

Best Green Companies

Carbon Negative

BCO Awards Enlightened Employer Award

Ska Rating

RIBA CPD RICS

Greenbuild Awards

WELLBuilding

Awards & Accreditations

Page 27: Sketch Profile · 2019-04-01 · to re-invest in our business and grow from strong foundations. Investment Sketch and Fourfront Group invest heavily both internally and externally;

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Our Offices

London5th FloorCounting House53 Tooley StreetLondonSE1 2QN

EghamThe Old Post Office33 Station RoadEgham, SurreyTW20 9LA

WarehouseUnit 7, Argonaut ParkGalleymead RoadColnbrookSL3 0EN

Page 28: Sketch Profile · 2019-04-01 · to re-invest in our business and grow from strong foundations. Investment Sketch and Fourfront Group invest heavily both internally and externally;

5th FloorCounting House53 Tooley StreetLondonSE1 2QN

020 7089 6001www.sketchstudios.co.uk


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