SKILL FOCUS: COACHING & MENTORING WEBINAR

“Welcome”

Katie Smith, Projects Manager, The Pearls

“SKILL FOCUS: COACHING & MENTORING”

Kiki Maurey

Exec & Career Coach, & Keynote Speaker

http://www.kikimaurey-coachspeaker.com/

1. The difference between coaching and mentoring2. Why both is important3. Some mentoring ‘basics’4. The GROW model5. Reflection and learning

Webinar Objectives & Top Tips

Presented by Kiki Maurey, Exec & Career Coach, & Keynote Speaker

•Coaching:Much less directive.Deep conversation opens up reflection and learning.Multiple ‘tool kits’ used, including psychometric assessment.Responsibility for learning firmly with the coachee.Premised on a trusted and confidential relationship of equals.Can be intellectual, emotional and spiritual.

1. The difference between coaching and mentoring

•Mentoring:Very often focussed on the career or management needs of a less experienced partner or protégé.Where appropriate, helping by being an additional set of ‘eyes-and-ears’ on the ground.Providing advice when requested.Helping the mentee connect with useful contacts, or signposting to relevant resources.

Presented by Kiki Maurey, Exec & Career Coach, & Keynote Speaker

2. Why mentoring is important

Presented by Kiki Maurey, Exec & Career Coach, & Keynote Speaker

“Confidential and developmental conversations between a trusted mentor and mentee designed to help them achieve their immediate goals… whatever those may be!”

CIPD research calls the “… 'reality gap' in the capability of UK plc's 8 million managers… too many managers have an inflated opinion of their ability to manage people.”

3. Some mentoring ‘basics’

Establish a relationship

Explore the boundaries

Set an agenda

Manage expectations

Handle emotions

Reflection & review

Presented by Kiki Maurey, Exec & Career Coach, & Keynote Speaker

The ‘Art of Mentoring’ – keeping it real and focused

① Establishing a relationship

• rapport• context• trust

Some mentoring ‘basics’

Presented by Kiki Maurey, Exec & Career Coach, & Keynote Speaker

② Explore boundaries

• your expertise• confidentiality• time-bound

Some mentoring ‘basics’

Presented by Kiki Maurey, Exec & Career Coach, & Keynote Speaker

③ Agenda setting

• for the relationship?• for each session• keeping it real

Some mentoring ‘basics’

Presented by Kiki Maurey, Exec & Career Coach, & Keynote Speaker

④ Manage expectations

• what’s achievable• extent of your role• responsibilities

Some mentoring ‘basics’

Presented by Kiki Maurey, Exec & Career Coach, & Keynote Speaker

⑤ Handling emotions

• how to respond• empathy, not sympathy• engage ‘brain’!

Some mentoring ‘basics’

Presented by Kiki Maurey, Exec & Career Coach, & Keynote Speaker

⑥ Reflection and review

• encourage reflection• identify learning opportunities• discuss feelings

Some mentoring ‘basics’

Presented by Kiki Maurey, Exec & Career Coach, & Keynote Speaker

4. The ‘GROW’ model

• establish a GOAL• review the mentee’s current REALITY• explore their OPTIONS• establish the WAY forward

A simple but effective mentoring framework, extensively used around the world:

Presented by Kiki Maurey, Exec & Career Coach, & Keynote Speaker

Soft Skills

• self-awareness• self-control• self-development

5. Reflection and learning

Presented by Kiki Maurey, Exec & Career Coach, & Keynote Speaker

3. Some mentoring ‘basics’

Establish a relationshi

p

Explore the boundaries

Set an agenda

Manage expectati

ons

Handle emotions

Reflection & review

Presented by Kiki Maurey, Exec & Career Coach, & Keynote Speaker

The ‘Art of Mentoring’ – keeping it real and focused

• any resonance with you?• what will you take away• what can you share?

Q & A

Presented by Kiki Maurey, Exec & Career Coach, & Keynote Speaker

“GENERATING EXPERIENCE THROUGH MENTORING (GEMS)”

Erica Frazier

Group Operations Director, An Inspirational Journey

“Thanks & Close”

Katie Smith, Projects Manager, The Pearls