Date post: | 06-Jan-2017 |
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Business |
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HSBC Talent Strategy
Alison McGregor, CEO HSBC Scotland
HSBC provides a range of financial services in the UK and is structured on functional lines. The four functional lines are supported by the operational arm of HSBC known as HOST (HSBC Operations Service Delivery and Technology) and by various Global functional areas which are replicated in various countries.
About HSBC
Retail Banking & Wealth
Management (RBWM)
Commercial Banking
Global Banking & Markets (GBM)
Group Private Banking
Global Functions HOST
We are committed to building long-
term relationships with our
customers, offering products and services to help them reach their goals and
aspirations.
We work with a wide range of
customers, from small enterprises
to mid-market companies and
large multinationals, providing them
with the tools they need to function
efficiently
HSBC Global Banking and
Markets provides financial services and products to
corporates, governments and
institutions.
We help high-net-worth individuals and their families to grow, manage
and preserve their wealth.
Comprises departments and business areas
that provide support functions to the other areas
of the bank
The operational arm of HSBC
HSBC employs over 44,000 people, in the UK, with a
diverse range of skills and talent
Work Experience One week work
experience for students in education 14-19 year
olds.
Areas: Commercial, HOST, Global Functions
and RBWM.
TraineeshipsFour weeks combined classroom delivery /
work experience.
For young people not in education, employment
or training.
Areas: RBWM, Contact Centres and first
direct.
Apprenticeship ProgrammeNon-Graduates/
Graduates not on a graduate programme.
A range of apprenticeship
programmes in our major business areas.
Areas: Commerical, HOST, GBM and RBWM.
Internship/Graduate
HSBC School Leaver ProgrammesTalent Strategy
Global Business
Line Developme
nt
Diverse and Inclusive
Multi Level Talent Management Programmes
Range of internship programmes for all years.
Areas: Commercial and RBWM.
Graduate development programmes.
Areas: RBWM, CMB and GBM.
It just makes sense…..Apprentices
34% of learners have been promoted since the start of their programme.
90% of learners would recommend Work-based learning to a colleague.
91% of learners said the programmes helped them recognise their strengths and weaknesses.
97% of apprentices state the apprenticeship qualification met their needs.
34%
90%
91%
97%
Increased Job Satisfaction
Enhanced Personal Development
Increased Confidence
Increased Opportunity For Promotion
Nationally Recognised Qualifications
Coached Against National Standards
It just makes sense…..HSBC
92% of apprentices from 2011 are still employed at HSBC.
94% of learners achieved at least a good performance rating, with 50% achieving a Strong or Top.
98% of line managers state apprenticeship qualifications meet the needs of the individual.
99% of line managers state apprenticeship qualifications meet the needs of the business.
92%
94%
98%
99%
Improved Customer Service
Reduced AttritionImproved Performance
Improved DiversityIncreased Morale