Skillsoft presents the Welch Way management program

© 2014 Skillsoft Ireland Limited


Presented by: Neil ChappellTel. 506 462 1311

Date May 2nd 2014

© 2014 Skillsoft Ireland Limited 2

Product PortfolioContinuous leadership learning for employees at all levels of the organization

Best MindsIn Business

• Leadership Advantage

• Competency based paths

• Reinforce or complement learning in competencies

• Performance support

• Cadenced, outcome-based programs

• Core management and leadership competencies

• A fully functional, time-tested, formal management development program

• Courses, LDC, Books, KCs ExecSummaries, ExecBlueprints

• Blend best-of-breed assets with existing programs

• Often used for individual learning


The ‘Power of Many’ Skillsoft offers solutions that help to mobilize ALL employees around what matters most to create an unprecedented level of organizational momentum and agility.

We Make it StickWe make continuous learning possible and embed it into the culture and workflow of your people. They develop constantly with a practical approach for today’s busy leader.

The Best Minds in BusinessYour people learn from the very best minds in business and leadership – the most recognized business thinkers, consultants and CEOs - including Jack Welch, Marshall Goldsmith, Stephen Covey and many more

Skillsoft and Leadership

Not for a day, a week, a month, or even a year, but for life through immersive training and continuous reinforcement


Introducing “Welch Way”Skillsoft is excited to announce a strategic partnership with the Jack Welch

Management Institute to offer the Welch Way

http://jackwelch.strayer.edu/


Jack Welch’s singular business insights that provide a proven game plan for success , which cuts through theory and gives users practical, immediate actionable management skills

Timeless Teachings

Immediate Applicability

Interactive Learning

What is the “Welch Way”

If you could have Jack Welch coach your team, wouldn’t you take him up on it?


Immersive management development program

• Branded thought leadership

• Programmatic, cadenced, structured

• Actionable learnings

• Aligned to proven core management principles


One of the world’s most reputed and celebrated CEO’s

Achieved epic results in 21 years as CEO of GE – market capitalization had a 30-fold increase of more than $400 billion

Named "Manager of the Century" by Fortune magazine.

More active in business than ever as an author, advisor, speaker and television commentator

Head of Jack Welch, LLC, serves as Senior Advisor with private equity firm, Clayton, Dubilier & Rice and an advisor to IAC (Interactive Corp)

Executive Chairman of Jack Welch Management Institute at Strayer University

About Jack Welch


“I believe the desire and ability of an organization to continuously learn from any source anywhere, and rapidly convert this learning into action, is its ultimate competitive advantage.”

Jack Welch on learning


Welch Way’s initial offering focuses on the most mission-critical dimensions of management through six comprehensive programs:

Leadership in Action

Change Management

Creating a Winning Strategy

Managing Your Team

Finance for Managers (available Q2)

Operational Excellence (available Q2)

Welch Way Programs

The Welch Way is a management training program that delivers battle-tested business techniques you can put into action immediately


Each of the six programs is divided into modules focused on mission-critical management skills and comprise:

Jack Welch keynote videos

Reflective questions

Video-based core content

Playbooks for actionable steps

Assessments

Coach’s, facilitator, participant guides

Approximately 8-10 hours of content

per program

Welch Way Program Structure

Takeaways A Plan of Action


Leadership in Action: Course Outline Example

• Mission Statements that Work – Your Roadmap to Winning

• Motivating Your Team with Mission and Behaviors• Managing Your People for Performance• Hiring Great People• Getting Every Brain in the Game• Qualities of Great Leaders• Candor: Getting to What Matters• Going with your Gut: How to Make the Tough Calls• Building a Learning Team• Rewarding Risk• Celebrating Success


Facilitator, Coach & Participant Guides

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Three unique guides for each unique role: Participant, Facilitator and Coach’s Guides are provided by Learning Consultant upon program implementation.

These guides direct the key players through each step of the program via checklists, calendars, discussion questions, facilitation tips—and more!

In addition to the guides, additional support services are available. Ask your Learning Consultant for information.

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Welch Way Guides: Overview

Skillsoft ensures that each organization is set up for success by providing all players in the Welch Way program the unique level of support required to immerse learners and implement learnings.


Client Team Roles

Welch Way Executive

Sponsor(s)(3 – 4 hours over the

program)

Typically the contract decision maker; provides

executive direction

Appoints the client team

Participates in the development of the

measurement strategy

Attends program reviews

Engages leadership and program participants

Welch Way Project Leader

(Pre-implementation 25% FTE; post implementation

10% FTE)

Client-side central point of contact.

Partners to set implementation

timelines, ensures deliverables are

met, and monitors progress

Serves as the primary program

contact post-implementation

Participates in program reviews

Welch Way Coaches

(15 minute/week/coachee)

Review the Coach’s Guide.

Coach participants through the program by helping your coachee tie

personal objectives back to the

organization's strategic objectives Review the Program Charters

created by coachees

Check in with coachees

throughout the program

Observe how coachees

leadership skills evolve. Provide

meaningful feedback, positive recognition, and helpful ideas for

course correction

Welch Way Program

Facilitator & Marketing

(90 minute/week*)

Distributes facilitator,

participant & coach’s guides.

Organizes and conducts program kick off, mid-point check in and final

meeting with participants per

Facilitator’s Guide.Partners with the Learning Strategist

to design the marketing plan

then customizes and distributes the marketing collateral

Participates in program reviews

Skillport or LMSAdministrator

(Pre-implementation 25% FTE; post

implementation 10% FTE)

Attends virtual admin training

sessions

Manages learner database

Assigns Welch Way content to

Runs usage reports

* Time commitment for the facilitator will increase during the program depending on the number of cohorts.


Facilitator’s Guide: Overview

Designed for the Client Program Leaders and Facilitators

Provides a guide to:

Configure the program Ensure program success Set up and run a kick off

meeting Host a mid-point check in

meeting Host a final debrief meeting Continue the journey Includes Discussion

Questions Provides a recommended

Program Calendar

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Facilitator’s Guide

Everything a facilitator needs to successfully set up and run the program, including: Configuration

instructions Facilitator tips Checklists

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Facilitator Guide: Discussion Questions

Suggestions for weekly discussion questions that drive deeper engagement

Questions can be discussed during weekly cohort meetings, or emailed to participants as virtual conversation starters or ideas for self-reflection

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Facilitator Guide: Program Calendar

Provides a recommended cadence that can be modified to meet each unique group’s needs

Includes detailed time commitments per week (in minutes) to: Sets clear timing

expectations for participants

Allows participants to plan accordingly

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Provides a program overview so coaches and executive sponsors are aware of the contents

Allows coach to be knowledgeable about program contents even if they’re not participants themselves

Encourages coach to engage in coaching conversations with participants

Outlines behaviors to watch for relevant to each section in the program

Provides discussion questions for coaches to leverage in coaching conversations

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Coach’s Guide: Overview


Coach’s Guide: Coaching in the “Experience the Program” Phase

For each program section, coach can quickly and easily: Follow along via short description of concepts covered in section Learn about new leadership behaviors to anticipate and

encourage Access discussion questions or topics to guide coaching

conversations

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Participant Guide: Overview

Provides an overview of the program structure and includes a program calendar

Checklists outline expectations and actions for each section of the course

Encourages participants to collaborate with each other and with their coaches

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Weekly checklists help participants stay on track

Weekly calendar Includes detailed time commitments per week (in minutes) to: Sets clear timing expectations Allows participants to plan

accordingly

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Participant Guide: Checklists & Calendars


In addition to guides, teams are also provided with a brief (2 page) document that allows participants, coaches and sponsors to:

Outline success Identify learning

opportunities Set goals for the program

Participants are encouraged to complete their Program Charter prior to program start, and then review and reflect on this tool during and post-program

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Program Charter Tool: Overview


Welch Way Services


Core services are included in the price of the product and offered by the account Learning Consultant

On-going client support including implementation, alignment, marketing and measurement

Implementation Services: LMS/Site set-up support Client Community ID creation Connect client to purchased program guides (Facilitator, Coach and

Participant guides) Access to Administrator training Ensure client schedules kick-off, mid-point and final call

Welch Way Core Services


The Program Services offering comprises 10-15 hours of virtual implementation and facilitation service, per Welch Way program.

The Skillsoft Consultant will:

Welch Way Program Services

Guide administrators on implementation of program logistics: Site set up, program assignment, customization of Quick

Reference Guide Review all program support materials with client:

Program overview, best practices, and delivery tips Participant, Facilitator and Coach’s Guides, and Program

Charter Tool Best practices for inGenius/social collaboration tool, and

Game Changer activity review Conduct all 3 program calls with program participants:

Kick off call, Mid-point call & Final call Conduct call with Coaches to review their role and Guide Conduct Final Q&A/Readiness call with client sponsors Train the Trainer capability (at no extra cost)

Conduct program with “client trainers” as participants (includes leading a “Practice Session with Trainers”)


Skillsoft Experts Run & Manage The ProcessSkillsoft Consultant executes all customer responsibilities for implementation, program management and administration, per WW Program:

Welch Way Turnkey Solution Services

• Strategic planning and participant selection • Staggered schedule coordination and cohort

management• Pre-launch marketing and communications• Champion and Coach preparation• Kick-off presentations to each cohort

(max of 25 participants in each cohort for increased engagement and collaboration)

• Progress tracking and reporting• Weekly reminder email and social learning prompts• Facilitation of collaborative sessions (mid-point and

end-point)• Post-program performance impact surveys at 3 and 6

months


WW Services Features Core

ServicesProgram Services

Turnkey Services

Virtual client logistical deployment support including: Access to program materials, site set up, admin training, marketing

Review of all supporting materials with client including delivery best practices

Strategic planning, participant selection and program management, on behalf of the client

Conduct Practice Session with client trainers

Conduct Coaches meeting

Conduct Kick-off, Mid-point and Final program meetings

Staggered schedule coordination and cohort management

Progress tracking and reporting

Send weekly reminder email and social learning prompts

Conduct final Q&A Session with Client Sponsors

Post-program surveys, at mutually convenient times


Welch Way Partners

Customers from every industry are seeing immediate, game-changing results.


Thank You!

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Skillsoft presents the Welch Way management program

Leadership & Management