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Skype for Business + the future of work

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Australian Conference SKYPE FOR BUSINESS + THE FUTURE OF WORK Australian Conference Gavin Heaton @servantofchaos
Transcript

Australian Conference

SKYPE FOR BUSINESS + THE FUTURE OF WORK

Australian Conference Gavin Heaton

@servantofchaos

PRESENT MUCH?

STAGE FRIGHT

http://www.aussietimesheets.com.au/collections/bundy-clocks

BUNDY ON

OH THE PAIN

THE FUTURE OF WORK HAS ARRIVED

THE GREAT DEMOGRAPHIC TIDE

RISE OF THE FREELANCER

40,000 Australians on LinkedIn have

“freelance” in their title

100,000 are self-employed or

contractors

THE FUTURE OF WORK, NOW

Po Pu Pr

Policies create the conditions

and rules future practise

Purpose taps into the motivations of employees,

teams and stakeholders

Practises are the practicalities and organisational

behaviours that set new patterns

THE FUTURE OF WORK, NOW

Po Pu Pr

Policies create the conditions

and rules future practise

Purpose taps into the motivations of employees,

teams and stakeholders

Practises are the practicalities and organisational

behaviours that set new patterns

embrace disruption and unleash creativity

[why]

Carrots & sticks are so last century. Drive says for 21st century work, we need to upgrade to autonomy, mastery & purpose.

-- Dan Pink, Drive

[why]

Delegation • Responsibility • Respect

Mandate • Authority • Representative

Self-directed

• No micro-management

[autonomy]

The desire to direct our own

lives

[why]

Competency • Capability • Expertise

Experience

• Exercise judgement

• Maturity

Support • Structure • Time

[mastery]

The urge to get better

and better at something

that matters

[why]

Self • Fulfilment • Challenge

Company • Team /

department • Goals + vision

Society • Social impact • Social contract

[purpose]

The yearning to do what

we do in the service of something larger than ourselves

Convergence

Communications

Collaboration

Creativity

[how] [where] [why] [what] [where]

[what]

92% of Australians are looking to supplement their income, with 68% considering using social sharing platforms to do so

-- The Future of Work Research Monitor

Uber, the world’s largest taxi company, owns no vehicles. Facebook, the world’s most

popular media owner, creates no content. Alibaba, the most

valuable retailer, has no inventory. And Airbnb, the world’s largest

accommodation provider, owns no real estate.

-- Tom Goodwin, Havas Media

[where]

[co-working]

[sharing economy]

[virtual]

[incubators]

[startups]

– 70% reported feeling healthier than in a traditional office setting

– 64% are better able to complete tasks – 68% can focus better and be more productive.

CO-WORKING

CULTURE EATS LOCATION

[where]

#QFhackathon

ACTIVITY BASED WORKING

“The seamless unification of technology to provide tools, contextually relevant information, connections, create knowledge and promote culture.”

A LOOK INTO THE FUTURE

1. Expertise 2. Organisational transformation 3. Social and legal norms 4. Concepts of identity and community 5. Education

5 IMPACTS OF NEW MEDIA

THE FUTURE OF WORK, NOW

Po Pu Pr

Policies create the conditions

and rules future practise

Purpose taps into the motivations of employees,

teams and stakeholders

Practises are the practicalities and organisational

behaviours that set new patterns

embrace disruption and unleash creativity

Area 1995 2015 2025

Expertise

Tech driven Secretive Windows / R3 Desktops/Greenscreens Job for Life

Network driven Open Cloud Smartphones Multi-Careers

Automatrics Augmented Wearables/Ubiquitous Robots/automation Micro-Careers

Organisations

W3 Consortium Standards focus ASO Rush to digitise “assets”

Wikipedia Commons Rush to digitise “process”

International Knowledge Trading Rush to “humanise”

Norms and Conventions Story-telling Mass Communication Multicultural Arts

Story-sharing Mass Personalisation Digital Arts

Experience-telling Mass Experience Immersive and VR

Identity, Community and Language

Name Known Multicultural

Handle Reputation Allegiances

Profile Value Network

Education Focus on IT Tech Industries

Focus on Business Creative Industries

Focus on Innovation Industrial Creativity

WHAT’S IN YOUR FUTURE?

Australian Conference

Disrupting Work Gavin Heaton, Founder, Disruptor’s Handbook @servantofchaos

It’s the future, Jim, but not as we know it.


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