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Slalom ready to use cloud SLAs v1.2

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ready to use Cloud SLAs

SLALOM Project

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SLALOM is ready to use Cloud SLAs

SLALOM will take theory to practice, providing a trusted verifiable starting point for providers and business users to negotiate SLAs for doing business in the Cloud in a simple, fair and transparent way

SLALOM Project

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SLALOM is Practical

ISO will tell you WHAT.

SLALOM will help you with HOW.

Turning theory into practice.

SLALOM provides additional assurance for the uptake of cloud services with its SLA model legal clauses and technical specifications, using a trustworthy base which is practical, fair, and understandable, while saving time and resources.

SLALOM Project

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SLALOM addresses top problems for potential adopters of Cloud services

Lack of knowledge about what are fair and reasonable contractual terms and conditions related to service levels.

Lack of knowledge about how service levels need to be specified technically to provide meaningful protection for adopters.

Lack of resources financial and personnel to be able to research the issues.

Lack of clout to get some cloud service providers to offer fair and balanced provisions.

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SLALOM Project

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Our work offers ready to use Cloud SLAs templates built on top of ISO standards

Model Terms

Model Specifications

legal

technical

Understandable

Cloud SLAs are not simple, but SLALOM is. Weestablish the baseline to allow you focus only on what matters so you can make the safe jump into the cloud!

SLALOM provides guidance for the use of its model terms and specifications saving time and money.

Make your life simpler. Forget about SLA uncertainty. SLALOM provides practical templates for SLA contractual clauses and technical specifications.

Slalom gives you a trusted verifiable starting point for service providers and adopters to negotiate with its guidance materials and its flexible framework built on top of ISO, which can be adapted to suit a variety of requirements and verticals.

Safe & Fair

Compete on value. Take it or leave it is not an option. SLALOMs model terms and specifications are designed to be fair and balanced, not giving hidden advantage to either providers or adopters.

Consensus between all stakeholders and promotion of safe and fair models is needed. We are aligned with organizations that are driving the uptake of recommendations both by cloud providers and consumers such as EC, standards organizations, and industry associations.

Compete on value. Take it or leave it is not an option. SLALOMs model terms and specifications are designed to be fair and balanced, not giving hidden advantage to either providers or adopters.

Consensus between all stakeholders and promotion of safe and fair models is needed. We are aligned with organizations that are driving the uptake of recommendations both by cloud providers and consumers such as EC, standards organizations, and industry associations.

Practical

Cloud SLAs are not simple, but SLALOM is. Weestablish the baseline to allow you focus only on what matters so you can make the safe jump into the cloud!

SLALOM provides guidance for the use of its model terms and specifications saving time and money.

Understandable

Safe & Fair

SLALOM Project

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cloud service providers

closing the

gap

adopters

legal firms

research

regulation & standardization institutions

Cloud Service Providers can base their own SLA contractual clauses and technical specifications on the SLALOM recommendations.

Cloud Adopters

will identify use of SLALOM to mean trustworthy andfair service level contractual terms and technical specifications.

We work with world class experts in the field of legal cloud contracts to provide open wording for service level issues

We are aligned with organizations that are driving the uptake of recommendations both by cloud providers and consumers such as EC, standards organizations, and industry associations

The models cover both current market practice and scenarios emerging from state of the art research.

SLALOM Project

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Contacts us to help us improve how Cloud SLAs should be done in the real world.

http://bit.ly/SLAlomWantsToKnow

One of our goals is to take into seek consensus and create a practical reference for doing business in the cloud.

SLALOM Project

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The SLALOM initiative is being undertaken by consultants from global service provider Atos, the legal specialist Bird and Bird, researchers from the National Technical University of Athens and University of Pireaeus, and the Cloud Industry Forum, an industry body championing transparency and trust of online services.

SLALOM Project

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SLALOM is a CSA financed by European Commission under Grant agreement 644270

For more information on the initiative contact us:

@CloudSLAlom

www.SLALOM-Project.eu

SLALOM Project Coordinator

([email protected])

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