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Presentation Notes 21 st Century Employability Skills Principles of Hospitality and Tourism 21 st Century Employability Skills Copyright © Texas Education Agency, 2014. All rights reserved. Slide 1 21 st Century Employability Skills Principles of Hospitality and Tourism
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Presentation Notes 21st Century Employability Skills

Principles of Hospitality and Tourism

21st Century Employability Skills Copyright © Texas Education Agency, 2014. All rights reserved.

Slide 1

21st Century Employability SkillsPrinciples of Hospitality and Tourism

Presentation Notes 21st Century Employability Skills

Principles of Hospitality and Tourism

21st Century Employability Skills Copyright © Texas Education Agency, 2014. All rights reserved.

Slide 2

CopyrightCopyright © Texas Education Agency, 2014. These Materials are copyrighted © and trademarked ™ as the property of the Texas Education Agency (TEA) and may not be reproduced without the express written permission of TEA, except under the following conditions:

1) Texas public school districts, charter schools, and Education Service Centers may reproduce and use copies of the Materials and Related Materials for the districts’ and schools’ educational use without obtaining permission from TEA.

2) Residents of the state of Texas may reproduce and use copies of the Materials and Related Materials for individual personal use only, without obtaining written permission of TEA.

3) Any portion reproduced must be reproduced in its entirety and remain unedited, unaltered and unchanged in any way.

4) No monetary charge can be made for the reproduced materials or any document containing them; however, a reasonable charge to cover only the cost of reproduction and distribution may be charged.

Private entities or persons located in Texas that are not Texas public school districts, Texas Education Service Centers, or Texas charter schools or any entity, whether public or private, educational or non-educational, located outside the state of Texas MUST obtain written approval from TEA and will be required to enter into a license agreement that may involve the payment of a licensing fee or a royalty.For information contact: Office of Copyrights, Trademarks, License Agreements, and Royalties, Texas Education Agency, 1701 N. Congress Ave., Austin, TX 78701-1494; phone 512-463-7004; email: [email protected].

2Copyright © Texas Education Agency, 2014. All rights reserved.

Presentation Notes 21st Century Employability Skills

Principles of Hospitality and Tourism

21st Century Employability Skills Copyright © Texas Education Agency, 2014. All rights reserved.

Slide 3

What are 21st Century Employability Skills?

▪ General skills necessary for success in the workforce

▪ These skills include:

▪ Applied Knowledge

▪ Effective Relationships

▪ Workplace Skills

3Copyright © Texas Education Agency, 2014. All rights reserved.Copyright © Texas Education Agency, 2014. All rights reserved.

Ask students what they think are employability skills. Employers want employees to be “work ready.” Are you?

Presentation Notes 21st Century Employability Skills

Principles of Hospitality and Tourism

21st Century Employability Skills Copyright © Texas Education Agency, 2014. All rights reserved.

Slide 4

Applied Knowledge

Critical Thinking Skills

Competence - Basic Skills (click on link)

Applied Academic Skills

4

Competence - Thinking Skills (click on link)

Copyright © Texas Education Agency, 2014. All rights reserved.

Applied Academic Skills - enable employees to put skills based on academic disciplines and learning—such as reading, writing, mathematical strategies and procedures, and scientific principles and procedures—to practical use in the workplace. Critical Thinking Skills - enable employees to analyze, reason, solve problems, plan, organize and make sound decisions in their work. Click on hyperlinks to view videos: Competence - Basic Skills This career video was developed and is distributed by the Center for Occupational Employment Information (COEI) under a grant from America's Labor Market Information System (ALMIS), a program of the U.S. Department of Labor's Employment and Training Administration (ETA). It is designed to provide a brief, visual introduction to the world of work for a career. http://youtu.be/-ShKlwLRuzA Competence - Thinking Skills This career video was developed and is distributed by the Center for Occupational Employment Information (COEI) under a grant from America's Labor Market Information System (ALMIS), a program of the U.S. Department of Labor's Employment and Training Administration (ETA). It is designed to provide a brief, visual introduction to the world of work for a career. http://youtu.be/yXMkV5sktL0

Presentation Notes 21st Century Employability Skills

Principles of Hospitality and Tourism

21st Century Employability Skills Copyright © Texas Education Agency, 2014. All rights reserved.

Slide 5

Effective Relationships

Personal Qualities

Competence - Interpersonal Skills

(click on link)

Interpersonal Skills

Competence - Personal Qualities (click on link)

5Copyright © Texas Education Agency, 2014. All rights reserved.

Interpersonal Skills - enable employees to collaborate as a member of a team or work independently, as appropriate, and contribute to the overarching goals of the workplace. Personal Qualities - include a set of behaviors and skills that enable employees to establish effective relationships and function appropriately in the workplace. Click on hyperlinks to view videos: Competence - Interpersonal Skills This career video was developed and is distributed by the Center for Occupational Employment Information (COEI) under a grant from America's Labor Market Information System (ALMIS), a program of the U.S. Department of Labor's Employment and Training Administration (ETA). It is designed to provide a brief, visual introduction to the world of work for a career. http://youtu.be/Y8I5kPX6qCk Competence - Personal Qualities This career video was developed and is distributed by the Center for Occupational Employment Information (COEI) under a grant from America's Labor Market Information System (ALMIS), a program of the U.S. Department of Labor's Employment and Training Administration (ETA). It is designed to provide a brief, visual introduction to the world of work for a career. http://youtu.be/Hc3oVB88d7M

Presentation Notes 21st Century Employability Skills

Principles of Hospitality and Tourism

21st Century Employability Skills Copyright © Texas Education Agency, 2014. All rights reserved.

Slide 6

Workplace Skills

▪ Resource ManagementCompetence - Resource Management

▪ Information UseCompetence - Using Information

▪ Communication SkillsAbility - Verbal

▪ Systems ThinkingCompetence - Using Systems

▪ Technology UseCompetence - Using Technology

6Copyright © Texas Education Agency, 2014. All rights reserved.

(click on links)

Workplace Skills include: Resource Management Skills - enable employees to successfully perform work tasks by managing time and other resources. Information Use Skills - enable employees to successfully perform work tasks by understanding, evaluating, and using a variety of information. Communication Skills - enable employees to successfully perform work tasks by communicating effectively with others in multiple formats. Systems Thinking Skills - enable employees to successfully perform work tasks by understanding relationships among the components of a system. Technology Use Skills - enable employees to successfully perform work tasks by applying information technology appropriately and effectively. Click on hyperlinks to view videos: Competence – Resource Management This career video was developed and is distributed by the Center for Occupational Employment Information (COEI) under a grant from America's Labor Market Information System (ALMIS), a program of the U.S. Department of Labor's Employment and Training Administration (ETA). It

Presentation Notes 21st Century Employability Skills

Principles of Hospitality and Tourism

21st Century Employability Skills Copyright © Texas Education Agency, 2014. All rights reserved.

is designed to provide a brief, visual introduction to the world of work for a career. http://youtu.be/gavKuNOJ5Do Competence – Using Information This career video was developed and is distributed by the Center for Occupational Employment Information (COEI) under a grant from America's Labor Market Information System (ALMIS), a program of the U.S. Department of Labor's Employment and Training Administration (ETA). It is designed to provide a brief, visual introduction to the world of work for a career. http://youtu.be/5F-byO0DRXk Ability – Verbal This career video was developed and is distributed by the Center for Occupational Employment Information (COEI) under a grant from America's Labor Market Information System (ALMIS), a program of the U.S. Department of Labor's Employment and Training Administration (ETA). It is designed to provide a brief, visual introduction to the world of work for a career. https://www.youtube.com/watch?v=cwhGz_4guLI Competence – Using Systems This career video was developed and is distributed by the Center for Occupational Employment Information (COEI) under a grant from America's Labor Market Information System (ALMIS), a program of the U.S. Department of Labor's Employment and Training Administration (ETA). It is designed to provide a brief, visual introduction to the world of work for a career. http://youtu.be/_EjRfmalgdA Competence – Using Technology This career video was developed and is distributed by the Center for Occupational Employment Information (COEI) under a grant from America's Labor Market Information System (ALMIS), a program of the U.S. Department of Labor's Employment and Training Administration (ETA). It is designed to provide a brief, visual introduction to the world of work for a career. http://youtu.be/I8Ed91qcXnI

Presentation Notes 21st Century Employability Skills

Principles of Hospitality and Tourism

21st Century Employability Skills Copyright © Texas Education Agency, 2014. All rights reserved.

Slide 7

Personal SuccessValues

Positive Attitudes

Good Work Habits

7Copyright © Texas Education Agency, 2014. All rights reserved.

Do you know what personal success is?

Presentation Notes 21st Century Employability Skills

Principles of Hospitality and Tourism

21st Century Employability Skills Copyright © Texas Education Agency, 2014. All rights reserved.

Slide 8

What is Personal Success?

One’s belief of what will make them

successful

8Copyright © Texas Education Agency, 2014. All rights reserved.

It can include values, attitude and work habits.

What else do you think it might include?

Presentation Notes 21st Century Employability Skills

Principles of Hospitality and Tourism

21st Century Employability Skills Copyright © Texas Education Agency, 2014. All rights reserved.

Slide 9

Values

May include:

▪ Courage

▪ Fairness

▪ Freedom

▪ Honesty

▪ Respect

▪ Responsibility

▪ Trustworthiness

▪ Principles and beliefs that you consider important

▪ Influence your decisions and actions

9Copyright © Texas Education Agency, 2014. All rights reserved.

Where do you learn values? You learn values beginning at home from your family through what they teach you and the examples they set. You continue to acquire values as you continue in life from other sources: schools, churches, friends, books and television. Which values from the list do you possess? Are there any other values we can list?

Presentation Notes 21st Century Employability Skills

Principles of Hospitality and Tourism

21st Century Employability Skills Copyright © Texas Education Agency, 2014. All rights reserved.

Slide 10

Positive Attitudes

FriendlinessSelf-motivation

TeamworkAdaptability

10Copyright © Texas Education Agency, 2014. All rights reserved.

Attitude is the way you look at the world and the way you respond to things that happen. Positive attitudes include: Friendliness – consists of a positive attitude toward yourself and others Self-motivation – the inner urge to achieve your goals Teamwork – includes cooperation, the ability to work with others and commitment to a team and its members Adaptability – the ability to make changes to match new situations

Presentation Notes 21st Century Employability Skills

Principles of Hospitality and Tourism

21st Century Employability Skills Copyright © Texas Education Agency, 2014. All rights reserved.

Slide 11

Good Work Habits

Be on timeBe at work every

day

Call your supervisor immediately if you

become ill and must miss work

Complete all work in a timely fashion

Keep your work area neat and

organizedBe accurate

Report mistakes or problems to your

supervisor immediately

Do not make personal calls from

work

11Copyright © Texas Education Agency, 2014. All rights reserved.

These habits demonstrate a proactive understanding of self-responsibility and self-management. Will you have all of these habits?

Presentation Notes 21st Century Employability Skills

Principles of Hospitality and Tourism

21st Century Employability Skills Copyright © Texas Education Agency, 2014. All rights reserved.

Slide 12

Questions?

12Copyright © Texas Education Agency, 2014. All rights reserved.

Presentation Notes 21st Century Employability Skills

Principles of Hospitality and Tourism

21st Century Employability Skills Copyright © Texas Education Agency, 2014. All rights reserved.

Slide 13

References and ResourcesImages:▪ Microsoft Office Clip Art: Used with permission from Microsoft.

Textbook(s):▪ Reynolds, J.S. (2010). Hospitality services: Food & lodging. Tinley Park, IL: Goodheart-Willcox Company.

Website(s):▪ Employability Skills Framework

Developed as part of the Support for States Employability Standards in CTE and Adult Education project, an initiative of the Office of Vocational and Adult Education, U.S. Department of Education.http://cte.ed.gov/employabilityskills/

YouTube™:The career videos were developed and distributed by the Center for Occupational Employment Information (COEI) under a grant from America's Labor Market Information System (ALMIS), a program of the U.S. Department of Labor's Employment and Training Administration (ETA). They are designed to provide a brief, visual introduction to the world of work for a career.▪ Ability – Verbal

https://www.youtube.com/watch?v=cwhGz_4guLI▪ Competence - Basic Skills

http://youtu.be/-ShKlwLRuzA▪ Competence - Interpersonal Skills

http://youtu.be/Y8I5kPX6qCk▪ Competence - Personal Qualities

http://youtu.be/Hc3oVB88d7M▪ Competence – Resource Management

http://youtu.be/gavKuNOJ5Do▪ Competence - Thinking Skills

http://youtu.be/yXMkV5sktL0▪ Competence – Using Information

http://youtu.be/5F-byO0DRXk▪ Competence – Using Systems

http://youtu.be/_EjRfmalgdA▪ Competence – Using Technology

http://youtu.be/I8Ed91qcXnI

13Copyright © Texas Education Agency, 2014. All rights reserved.


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