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Empowering IndividualsBuilding the Information SocietyEnabling Growth and Employability
Certification and Changing Technology
Frank MocklerProgramme Development Manager
Empowering Individuals > Building the Information Society > Enabling Growth and Employability
Annual Forum 2009
Certification and Changing Technology
Relating Technology to Certification
What is changing in the technological landscape?
What is changing in how people are using technology?
How do people continue to best demonstrate their skills and knowledge?
Empowering Individuals > Building the Information Society > Enabling Growth and Employability
Annual Forum 2009
Certification and Changing Technology
Quantifying Change
Fast but not that fast!
Difference between “available technology” and “commonly-used technology
Distinction between method used and desired outcome
• Create a document? Or ?
Persistence of essential skills is a key characteristic
Empowering Individuals > Building the Information Society > Enabling Growth and Employability
Annual Forum 2009
Certification and Changing Technology
But things are not staying the same…In 1997, productivity in the office place came in box with a set of disks.
In 2009, boxes are still sold but… • There are more applications in common use among end users• Web technology has moved some functions (e.g. database)
online• Software as a Service is now establishing itself
• SaaS revenues in 2009 will be $9.6bn, up 22% on 2008 (Gartner 2009). Office suite revenue to grow by 375%!
Empowering Individuals > Building the Information Society > Enabling Growth and Employability
Annual Forum 2009
Certification and Changing Technology
Cloud computing evolves•Online applications are not new but are now increasingly being adopted by private and public agencies•MS Office Web Apps currently in Beta – “software plus services model”•Google Apps now with value-added services for business (e.g. General Electric, Proctor & Gamble) •Main concerns are still around security, but standards such as ISO 27001 are starting to address these•So what’s the status of desktop versus web?
Empowering Individuals > Building the Information Society > Enabling Growth and Employability
Annual Forum 2009
Certification and Changing Technology
Are web apps substitutes for desktop office productivity suites?
MS Office 2007 / OpenOffice 3.0
Google Apps – Q 1 2008
Google Apps – Q 3 2009
Zoho – Q3 2009
Word Processing
100% 53% 65% 82%
Spreadsheets 100% 61% 69% 73%
Presentation 100% 33% 43% 65%
e-Mail 100% 81% 86% 93%
Average 100% 57% 66% 78%
Percentage of selected ECDL / ICDL Syllabus 5.0 modules that can be executed with various application suites
Empowering Individuals > Building the Information Society > Enabling Growth and Employability
Annual Forum 2009
Certification and Changing Technology
Example 1: 4.4.2.2 “Use the logical if function”
MS Excel 2007
Google Appsspreadsheet
Zoho Sheet
Empowering Individuals > Building the Information Society > Enabling Growth and Employability
Annual Forum 2009
Certification and Changing Technology
Example 2: 6.5.1.1 Insert an image in a slide.
MS Excel 2007
Google AppsZoho Show
Empowering Individuals > Building the Information Society > Enabling Growth and Employability
Annual Forum 2009
Certification and Changing Technology
Characteristics of these apps
•They are often free to the end user
•They are increasingly being offered adopted as business solutions
•They are being incrementally enhanced – no “big” releases•They currently lag in areas such as advanced functionality and integration features
•They are exploring new application areas e.g. Zoho’s CRM, Project
Empowering Individuals > Building the Information Society > Enabling Growth and Employability
Annual Forum 2009
Certification and Changing Technology
Implications for ECDL Foundation Certification Programmes•Develop structures for meeting a wider range of certification requirements e.g. modular combinations
•Some modules may require more frequent updates than others •Update modules when needed, guided by typical use – e.g. “Database” to “Using Databases”•Create new modules where typical usage demand them e.g. IT security•Ensure testing solutions are in place to support different / new applications
Empowering Individuals > Building the Information Society > Enabling Growth and Employability
Annual Forum 2009
Certification and Changing Technology
To conclude… What is changing in the technological landscape?
• More applications, cloud computing
What is changing in how people are using technology?• Some new patterns of usage, some new tools
How do people continue to best demonstrate their skills and knowledge?
• Provide certification modules appropriate to users’ and organisations’ needs that set a standard for proficiency and build on the credibility of ECDL / ICDL globally
Empowering Individuals > Building the Information Society > Enabling Growth and Employability
Annual Forum 2009
Certification and Changing Technology
Thank you…