Slide 1Leadership Reboot
Win the Millennial and Tech Future
Slide 2As the generations age, a different workplace
dynamic is shaping up.
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Jonathan WilsonMillennials and Tech: Rebooting Leadership for Results
APWA Fall Conference 2018 - [email protected]
Slide 3Rapidly advancing technology is also
changing how we work.
Slide 4Example story of leadership in action:
Kameisha Denton.
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Jonathan WilsonMillennials and Tech: Rebooting Leadership for Results
APWA Fall Conference 2018 - [email protected]
Slide 5 Kameisha Denton was fired for
being pregnant.
Slide 6“Who does that?”
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Jonathan WilsonMillennials and Tech: Rebooting Leadership for Results
APWA Fall Conference 2018 - [email protected]
Slide 7 Another example story of
leadership in action.
Slide 8 Whether we like it or not, all leadership
leaves a wake.
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Jonathan WilsonMillennials and Tech: Rebooting Leadership for Results
APWA Fall Conference 2018 - [email protected]
Slide 9The research shows this is true for a
number of organizations.
Slide 10Evidence of this is coming up. This evidence taken together
illustrates the “leadership baseline.”
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Jonathan WilsonMillennials and Tech: Rebooting Leadership for Results
APWA Fall Conference 2018 - [email protected]
Slide 11 If I rounded up ten people from an organization,
how many clearly understand its mission?
Slide 12 The research says only three in ten people
understand the mission.
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Jonathan WilsonMillennials and Tech: Rebooting Leadership for Results
APWA Fall Conference 2018 - [email protected]
Slide 13 If I asked ten people in an organization, how many could tell
me what is expected of them?
Slide 14 Only half. And, this is not only a rank-and-file problem.
It’s the same percentage for managers.
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Jonathan WilsonMillennials and Tech: Rebooting Leadership for Results
APWA Fall Conference 2018 - [email protected]
Slide 15 If I rounded up ten people in an organization,
how many are engaged with their work?
Slide 16The answer?
(Illustrated by Lego Mini Figs).
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Jonathan WilsonMillennials and Tech: Rebooting Leadership for Results
APWA Fall Conference 2018 - [email protected]
Slide 17 Worldwide: One in ten is engaged
with their work.
Slide 18 In the US: Three in ten are engaged
with their work.
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Jonathan WilsonMillennials and Tech: Rebooting Leadership for Results
APWA Fall Conference 2018 - [email protected]
Slide 19 Summary of evidence showingleadership is underperforming.
Slide 20 One last bit of research: 7,000 people surveyed.
What was the number one reason they quit?
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Jonathan WilsonMillennials and Tech: Rebooting Leadership for Results
APWA Fall Conference 2018 - [email protected]
Slide 21 In the survey, half of respondents said to
“get away from a boss to improve my quality of life.”
Slide 22 We know it’s not Jerry Seinfeld’s problem.
But whose problem is this? (Answer in the session).
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Jonathan WilsonMillennials and Tech: Rebooting Leadership for Results
APWA Fall Conference 2018 - [email protected]
Slide 23 Underperforming leadership is
financially expensive.
Slide 24 Disengagement alone costs US organizations
up to $550 billion per year.
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Jonathan WilsonMillennials and Tech: Rebooting Leadership for Results
APWA Fall Conference 2018 - [email protected]
Slide 25 The cost of disengagement breaks down to
about $4,366.22 per employee.
Slide 26 Underperforming leadership isalso emotionally expensive.
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Jonathan WilsonMillennials and Tech: Rebooting Leadership for Results
APWA Fall Conference 2018 - [email protected]
Slide 27 In a survey of HR managers about why people are quitting,
the number one reason was burnout.
Slide 28 Leadership really isunderperforming.
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Jonathan WilsonMillennials and Tech: Rebooting Leadership for Results
APWA Fall Conference 2018 - [email protected]
Slide 29 Leadership, already underperforming,
is being further agitated.
Slide 30 The forces of generational churn and rapid technological
advancement are coming at us like a tsunami.
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Jonathan WilsonMillennials and Tech: Rebooting Leadership for Results
APWA Fall Conference 2018 - [email protected]
Slide 31 Let’s get into more detail on the
Force of Generational Churn.
Slide 32 Generations help us understand the expectations, culture,
and beliefs of a group of people.
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Jonathan WilsonMillennials and Tech: Rebooting Leadership for Results
APWA Fall Conference 2018 - [email protected]
Slide 33 10,000 Baby Boomers will turn age 65 each day
for another 10 years.
Slide 34 While at the same time, 10,000 Millennials are
turning age 21 each day.
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Jonathan WilsonMillennials and Tech: Rebooting Leadership for Results
APWA Fall Conference 2018 - [email protected]
Slide 35 Estimated percentage of Millennials in
the office by 2020.
Slide 36 Estimated percentage of Millennials in
the office by 2025.
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Jonathan WilsonMillennials and Tech: Rebooting Leadership for Results
APWA Fall Conference 2018 - [email protected]
Slide 37 It’s the scope and scale of the generational
change that matters now.
Slide 38 Why does this matter for
Public Works professionals?
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Jonathan WilsonMillennials and Tech: Rebooting Leadership for Results
APWA Fall Conference 2018 - [email protected]
Slide 39 Three reasons. First,
public agencies are getting older.
Slide 40Second reason: The pipeline for
new talent is running dry.
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Jonathan WilsonMillennials and Tech: Rebooting Leadership for Results
APWA Fall Conference 2018 - [email protected]
Slide 41 Third reason: If we do nothing
we may become nothing.
Slide 42 Leadership matters more
than we think it does.
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Jonathan WilsonMillennials and Tech: Rebooting Leadership for Results
APWA Fall Conference 2018 - [email protected]
Slide 43 The second force working on all organizations
is the Force of Rapid Technological Advancement.
Slide 44 Kiva robots help Amazon become
markedly better at fulfillment.
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Jonathan WilsonMillennials and Tech: Rebooting Leadership for Results
APWA Fall Conference 2018 - [email protected]
Slide 45 Technology improves productivity. That is it’s sole job.
And, we have been inventing technology for a long time.
Slide 46 As technology advances, we now work
alongside our tools.
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Jonathan WilsonMillennials and Tech: Rebooting Leadership for Results
APWA Fall Conference 2018 - [email protected]
Slide 47 Some technology works alone
in our place.
Slide 48Will tech take our jobs?
Not exactly…
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Jonathan WilsonMillennials and Tech: Rebooting Leadership for Results
APWA Fall Conference 2018 - [email protected]
Slide 49 Our jobs are really just a collection of tasks,
and technology is great at tasks.
Slide 50 Research says that 50 percent of jobs worldwide could
be done with the tech we have today.
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Jonathan WilsonMillennials and Tech: Rebooting Leadership for Results
APWA Fall Conference 2018 - [email protected]
Slide 51 Why does this matter for Public
Works professionals?
Slide 52 First reason: We can leverage technology
to make us super-productive.
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Jonathan WilsonMillennials and Tech: Rebooting Leadership for Results
APWA Fall Conference 2018 - [email protected]
Slide 53 Second reason: Technology, while great, has the potential
to harm how we lead.
Slide 54 Third reason: Future leaders will need to take care
when implementing digital solutions.
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Jonathan WilsonMillennials and Tech: Rebooting Leadership for Results
APWA Fall Conference 2018 - [email protected]
Slide 55 Right now, leadership really does matter
more than we think it does.
Slide 56 Summary of issues: Underperforming leadership is
scrambling the leadership Rubik’s Cube.
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Jonathan WilsonMillennials and Tech: Rebooting Leadership for Results
APWA Fall Conference 2018 - [email protected]
Slide 57 Summary of issues: Generational churn is
further scrambling the leadership Rubik’s Cube.
Slide 58 Summary of issues: Rapid technological advancement is
further scrambling the leadership Rubik’s Cube.
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Jonathan WilsonMillennials and Tech: Rebooting Leadership for Results
APWA Fall Conference 2018 - [email protected]
Slide 59 So, what should we do?
Slide 60 To solve this specific puzzle at this specific point in time means
we must change how we allocate our time.
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Jonathan WilsonMillennials and Tech: Rebooting Leadership for Results
APWA Fall Conference 2018 - [email protected]
Slide 61 We must invest more of our time, and spend
less of our time.
Slide 62 Investing our time on leadership activities will net
us bigger dividends over time.
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Jonathan WilsonMillennials and Tech: Rebooting Leadership for Results
APWA Fall Conference 2018 - [email protected]
Slide 63 Success in the future organization is a function
of how we allocate our time.
Slide 64 Coming up are three ideas that you can use to
better invest your time.
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Jonathan WilsonMillennials and Tech: Rebooting Leadership for Results
APWA Fall Conference 2018 - [email protected]
Slide 65 First idea: Invest in
communication.
Slide 66 Audience activity: Stand up, shake loose, introduce yourself
to your neighbor and tell them why your work matters in the world.
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Jonathan WilsonMillennials and Tech: Rebooting Leadership for Results
APWA Fall Conference 2018 - [email protected]
Slide 67 When communication is done well it gives our message
a better chance at sticking with the other person.
Slide 68 Communication is not necessarily about quantity,
it’s about quality.
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Jonathan WilsonMillennials and Tech: Rebooting Leadership for Results
APWA Fall Conference 2018 - [email protected]
Slide 69 Become a communication artist: Do one minute
sprint preps ahead of meetings.
Slide 70 Become a communication artist: Provide context
to your team members.
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Jonathan WilsonMillennials and Tech: Rebooting Leadership for Results
APWA Fall Conference 2018 - [email protected]
Slide 71 Become a communication artist: Embrace transparency
that is radical for you.
Slide 72 Why lean toward transparency? Because
it builds trust.
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Jonathan WilsonMillennials and Tech: Rebooting Leadership for Results
APWA Fall Conference 2018 - [email protected]
Slide 73 Second idea: Invest in that one underperformer
on your team.
Slide 74 Invest in them by refreshing what
your expectations are.
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Jonathan WilsonMillennials and Tech: Rebooting Leadership for Results
APWA Fall Conference 2018 - [email protected]
Slide 75 Invest in them by having that sweaty armpit meeting
to reset the expectations. It will be hard!
Slide 76 Invest in them by providing consistent
follow-up and feedback.
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Jonathan WilsonMillennials and Tech: Rebooting Leadership for Results
APWA Fall Conference 2018 - [email protected]
Slide 77 Third idea: Invest in
Power Hours
Slide 78 George Washington crossing the Delaware River
on Christmas night in 1776. Look at George.
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Jonathan WilsonMillennials and Tech: Rebooting Leadership for Results
APWA Fall Conference 2018 - [email protected]
Slide 79 General Washington has the look of confidence that
we only get when we have a plan. Plans require thinking time.
Slide 80 Power Hours are one hour of on-the-clock time each week
that we use for objective-free thinking.
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Jonathan WilsonMillennials and Tech: Rebooting Leadership for Results
APWA Fall Conference 2018 - [email protected]
Slide 81 Do you use Power Hours? If you do, then you are
in good company.
Slide 82 Bill Gates used to take one week off (twice per year)
for thinking and reading.
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Jonathan WilsonMillennials and Tech: Rebooting Leadership for Results
APWA Fall Conference 2018 - [email protected]
Slide 83 Jeff Weiner, CEO of LinkedIn, has daily
Power Hours.
Slide 84 Leadership is about moving others to
action on a mission. To do this well we need time to think.
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Jonathan WilsonMillennials and Tech: Rebooting Leadership for Results
APWA Fall Conference 2018 - [email protected]
Slide 85 The CEO of 1-800-GOT-JUNK uses all of
Monday as a Power Hour.
Slide 86 Whether you are in a coffee shop, a library,
or just out and about…
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Jonathan WilsonMillennials and Tech: Rebooting Leadership for Results
APWA Fall Conference 2018 - [email protected]
Slide 87 Power Hours will be your most productive
hours each week.
Slide 88 Presentation summary: For a number of organizations leadership
is underperforming and is being further stressed by the two forces.
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Jonathan WilsonMillennials and Tech: Rebooting Leadership for Results
APWA Fall Conference 2018 - [email protected]
Slide 89 Presentation summary: The future of leadership will
necessitate that we change how we allocate our time.
Slide 90 Presentation summary: Three ideas for implementing the solution framework
include investing in communication, that one underperformer, and Power Hours.
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Jonathan WilsonMillennials and Tech: Rebooting Leadership for Results
APWA Fall Conference 2018 - [email protected]
Slide 91 And like General Washington crossing the Delaware River, we will
stand ready for the challenges ahead!
Slide 92 Thank you for your precious time and attention.
I am available to speak to your organization on this topic. Please get in touch.
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Jonathan WilsonMillennials and Tech: Rebooting Leadership for Results
APWA Fall Conference 2018 - [email protected]