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International Journal of Civil Engineering and Technology (IJCIET) Volume 8, Issue 9, September 2017, pp. 935–941, Article ID: IJCIET_08_09_104
Available online at http://http://www.iaeme.com/ijciet/issues.asp?JType=IJCIET&VType=8&IType=9
ISSN Print: 0976-6308 and ISSN Online: 0976-6316
© IAEME Publication Scopus Indexed
SMART CAB: APPLICATION FOR CALL TAXI
USER AND VENDORS FOR BEST SERVICES N. Rajkumar
Associate Professor, Veltech Dr. RR & Dr. SR University
V. M. Vinayagam
Assistant Professor, Veltech Dr. RR & Dr. SR University
ABSTRACT
The Call Taxi usage is getting increased linearly and is one of the fast growing
transport businesses. Though, there are practical difficulties in availing the best and
cheap services from multiple vendors. The public users have to manually analyze and
look for the detailed data regarding the tariff each of the Vendors is charging for
different type of services. This makes the users very difficult to collate and select the
cheapest tariff with best quality of the service. In this system with more interactive,
informative and easy access web application for both the parties of the Call Taxi
business to get benefitted. The system is more transparent for the end users to access
the rentals and tariffs details and helps them to analyze the data easily by comparing
the collected date easily and choose the Vendor of their choice. The other hand, the
system also makes a platform for the vendors to reduce their maintenance and
streamline their regular operations management and make more profit out of it. The
entire responsibility of the maintenance of the application is on the side of the
application owner. The Vendor can subscribe the service and use the application. The
system also provides the facility for the Vendors to analyze their business progress by
opting for the reports features and make decisions to upgrade or change the system in
such a way that the end users opt for their service always. The system is easily
scalable to build new features.
Keywords: Business mode of Call Taxi, Transport Business, Data analytic, Taxi
Service.
Cite this Article: N. Rajkumar and V. M. Vinayagam, Smart Cab: Application for
Call Taxi User and Vendors for Best Services, International Journal of Civil
Engineering and Technology, 8(9), 2017, pp. 935–941.
http://www.iaeme.com/IJCIET/issues.asp?JType=IJCIET&VType=8&IType=9
N. Rajkumar and V. M. Vinayagam
http://www.iaeme.com/IJCIET/index.asp 936 [email protected]
1. INTRODUCTION
The transport industry is one of the fast growing businesses in not only the cities, but in
bigger towns too. The Cars or Taxis for rentals become the major part of the transport
business from a Business Man to Common man for multiple reasons. The boost in tourism
makes the Taxi business in linear growth. This has made the call taxi business to evolve from
local service to intercity travel to rent a car for some hours to days. This evolution has built a
competition in the market at national level. This also has created a lot of opportunities for the
common man to get more jobs by having a tie up with the taxi companies. There are some
individual who have their own cars with which they establish a contract with the companies
and get the bookings done. The companies will have some percentage of the money from the
income. There is another approach where the companies have their own cars for which they
appoint some drivers for monthly salary.
The advancements in the business model of the Call Taxi business has made the public to
make use of the services a lot. Though there is limited platform available for the common man
to get aware of the services and utilize them. Even if they are available, it is difficult for them
to compare the services and charges of one service provider with the other. This Taxi Master
Project aims at collaborating the different taxi services under one web site, which will help
the users to compare and select their preferences of taxi booking based on the criteria that
they need.
2. PURPOSE OF THE PROJECT
The scope of this project is to provide a platform for the public users of the call taxi to
effectively collate and compare the tariff and the service related data of each Call Taxi
Vendor and help them to opt for the services/vendors of their wish. The also aims at reducing
the burden of the individual vendor to maintain the website and the data, by shifting the
responsibility to the application owner and thus reduces the cost for the Taxi Vendors. This
helps a lot in the situation when they does not want to run the business and shut it down for
some period, they can stop using the application and need not pay for the website.
3. EXISTING SYSTEM
Currently, each of the Taxi Service providers is having their own websites in the internet for
the end users to access and be aware of the tariff rates and also provide the features to book
the taxi’s online. There is no any feature available as of now for the users to easily compare
the rental and tariff prices of different taxi providers. In end users point of view, this is a
constraint for them and difficult to avail the taxi services for lesser cost.
Though Vendors are having their individual website for their day-to-day operations
management, it makes them cumbersome for analyzing their business progress and make
decisions on improving them. Of course, they are able to handle the daily taxi booking and
tracking of the same with their custom built application.
4. PROPOSED SYSTEM
The new system proposes a more interactive, informative and easy access web application for
both the parties of the Call Taxi business to get benefitted. It provides the transparent access
of the rentals and tariffs for the end users and helps to build a competitive environment for the
business.
This also builds a platform to make innovations in the regular operations management and
make more profit out of it. The Vendor will be able to analyze their business progress by
Smart Cab: Application for Call Taxi User and Vendors for Best Services
http://www.iaeme.com/IJCIET/index.asp 937 [email protected]
opting for the reports features and make decisions to upgrade or change the system in such a
way that the end users opt for their service always.
5. NEW FEATURES
5.1. Tariff Comparison:
To make the Taxi services to the next level of business in both the end users point of view and
the providers view, this Taxi Master provides the end users, the facilities to compare the
tariffs that each of the Taxi service provider is having for different variety of Vehicles in each
of the City. Also in the call taxi service providers view point, it also provides the reporting
facilities for the Call Taxi Vendors to generate and analyze their business.
5.2. Reports for business monitoring:
The reporting facilities enable the taxi vendors to analyze and monitor their business progress
and make the decisions to improve their business. By this way, the Taxi Master provides a
Win-Win situation for both the end users and the Taxi vendors by having an open platform to
run a service transparently.
5.3. Vendor Management:
The Vendor Management module eliminates the dependency or overhead for the application
owner to maintain the fare details. The application owner will provide access to the Vendors
who will manage their fares and the services. This also helps the Vendors to monitor and
improve their business/services to Customers.
6. FUNCTIONAL ARCHITECTURE
The Functional architecture explains the features available for users of each of the role that
they have in the system.
Roles: Administrator, User and Operators.
Administrator: An Administrator can manage the inclusion/deletion of a User/Vendor as
required.
Common User: The public user can compare the tariffs of different service provider and
create/cancel the bookings.
Vendor/Operation: The Vendor once added into the system by the administrator, they
can process the requests created by the user and maintain their company’s tariffs. They can
also generate the reports to analyze the business and make the decisions like, providing offers
to the users or reducing the tariffs to meet the competition.
Figure 1 Functional Architecture
N. Rajkumar and V. M. Vinayagam
http://www.iaeme.com/IJCIET/index.asp 938 [email protected]
7. SYSTEM ARCHITECTURE:
The below diagram depicts the technical architecture of the system, which contains three
layers – the Business, Data Access and Database layers.
7.1. Authentication:
The users are authenticated by the Authentication service by referring the user details stored
in the database.
Layers and Microsoft Enterprise Library blocks:
The Business and the Data Access layers are supported by the Enterprise Application
Library blocks – the Configuration, Exception and the Logging blocks.
Figure 2 System Architecture
8. IMPLEMENTATION AND RESULT DISCUSSION
Various client side validations are used to ensure on the client side that only valid data is
entered. Client side validation saves server time and load to handle invalid data. Some checks
imposed are:
• To ensure those required fields are filled with suitable data only. Maximum lengths of
the fields of the forms are appropriately defined.
• Forms cannot be submitted without filling up the mandatory data so that manual
mistakes of submitting empty fields that are mandatory can be sorted out at the client
side to save the server time and load.
• Tab-indexes are set according to the need and taking into account the ease of user
while working with the system.
Some checks cannot be applied at client side. Server side checks are necessary to save the
system from failing and intimating the user that some invalid operation has been performed or
the performed operation is restricted. Some of the server side checks imposed is:
• Server side constraint has been imposed to check for the validity of primary key and
foreign key. A primary key value cannot be duplicated. Any attempt to duplicate the
primary value results into a message intimating the user about those values through
the forms using foreign key can be updated only of the existing foreign key values.
Smart Cab: Application for Call Taxi User and Vendors for Best Services
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• User is intimating through appropriate messages about the successful operations or
exceptions occurring at server side.
Various Access Control Mechanisms have been built so that one user may not agitate
upon another.
Figure 3 User Registration Figure 4 Login
Figure 5 Add New Vendors Figure 6 Edit Vendor/Add Vendor Users
Figure 7 Edit Vendor Users Figure 8 Edit Users
N. Rajkumar and V. M. Vinayagam
http://www.iaeme.com/IJCIET/index.asp 940 [email protected]
Figure 9 Taxi Booking Figure 10 Tariff Comparison
Figure 11 Reports
9. CONCLUSION AND FUTURE WORK
We have proposed a new transparent platform for the call taxi service, through which the
service consumer, the public user and the service vendor are getting into a Win-Win situation.
This also provides a framework for new innovations in the business model in the call taxi
service business. The system provides the data which helps to make decisions on their
business critical situations. The reporting module helps a lot for providing the decision
support data. The system is very much scalable in such a way that many new modules can be
added apart from enhancing the existing modules. The future scope can aim in providing
features for the Vendors to upload the advertisements of their own into the system. Making
the system intelligent to propose new routes in such a way to reduce the cost of the travel for
the users is an interesting part. This can be independent of the vendor. The route may include
multiple vendors in long distant routes. This will also benefit the users to avoid waiting
charges for the users. The application can also be hosted in the Cloud, to make use of the
technological advances in the infrastructure.
Smart Cab: Application for Call Taxi User and Vendors for Best Services
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