REPORT ON EFFECTIVE ISSUEING OF

SMART CARDS TO THE PUBLIC BY

INDIAN GOVERNMENT

11/30/2012EFFECTIVE ISSUEING OF SMART

CARD

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What is A Smart card

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GOVT PROJECTS

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Driving license, Vehicle Registration.

e-Passports.

eBanking, micro-finance.

e-ticketing, Toll collection, Automatic fare collection.

The ministry of road transport and highways

(MORT&H) and national highways authority of India

(NHAI) have decided to use RFID technology.

Govt of India is prompting national common mobility

card (NCMC).

Subsidized basic foods and fuels

APPLICATIONS

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GROWTH

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GOVT CREATING AWARENESS

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STATEMENT OF THE PROBLEM

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POPULATION

DEMOGRAPHY

ILLITERACY

TRANSPARENCY OF THE SYSTEM

CONCERNS

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Will it reach the right beneficiaries?

Will it prevent frauds?

Can we sustain it for long time?

Will it ease the Manageability for the government?

How easy is it to obtain and maintain the smart

card?

Does it provide any flexibility of timing to avail the

disbursements?

How easy and convenient is it to complete the

transaction?

ENROLMENT PROCESS

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CONVENIENCE OF SMARTCARD

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TRANSACTION PROCESS

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RECOMMENDATIONS

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Integrated POS terminal is preferred

Current enrolment process to be refined

The process needs to be revisited due to short disbursement cycle.

Multi-vendor, multi-zonal, phased approach could be explored for scaling up.

Spread the disbursement period over the month, when scaling up.

Vendors should implement Service management processes based on ITIL guidelines.

Vendors should be ISO 27001 certified (Information Security Standard)

Appropriate MIS reports should be generated by the system for better management and analysis.

List of pending enrolments.

BIBILOGRAPHY

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1. An article “SMART CARDS EXPO 2012” in daily news paper BUSINESS STANDARD _The smart investor, page no:8,dated 4th oct 2012

2. Official website of “SMART CARDS EXPO 2012” event organizer www.electronicstoday.org on 6-oct-2012 accessed at 4pm

3. http://www.nisg.org/knowledgecenter_docs/B02020008.pdf on 07-oct-2012 accessed at 5pm.

4.http://www.cab.org.in/CAB%20Calling%20Content/Payment%20Systems%20-%20Risk%20And%20Risk%20Mitigation%20Measures/Govt%20Payments%20Through%20Smarcards%20in%20AP.pdf on 07-oct-2012 accessed at 5.30pm

5. http://deity.gov.in/content/mission-mode-projects on 07-oct-2012 accesses at 7pm