City leadersfor

Smartcity: essentials

Extract of M. P. Pfaeffli, R. Rollier, B. Vonlanthen, and M. Wade, “Smart City: Essentials for City Leaders.” IMD Business School, 11 May 2016 - http://scm.to/01NM

What is

A Smart city

All about

?

“A Smart City is an urban area that has become more efficient or more environmentally friendly or more socially inclusive

through the use of digital technologies. The goal of a Smart City is to improve its attractiveness to citizens and/or businesses by

enhancing or adding city services. “

What are the

Main Reasons to become

SMART

?

Efficiency benefits

Being able to use a city’s

infrastructure more efficiently,

leading to either cost savings or

increased revenues.

Environmental objectives

Becoming more environmentally

friendly, by reducing CO2

emissions, reducing energy and

water consumption or cutting down

environmental pollution.

Increasing social inclusiveness

Increasing social inclusiveness of

citizens and businesses, for example

by promoting interactions between

the city and the citizens or

supporting the less well-off

population.

Becoming a more attractive city

Becoming a more attractive city

from the citizens and businesses

perspective, for instance by

improving the well-being of citizens

or improving the conditions for

doing business in the city.

What are the

Key success factors to take

Care off

?

technology

〉 Leverage existing

infrastructure/technology

〉Work with proof of concept

〉 Use open standards

〉 Clarify ownership and

management of

technology/infrastructure

〉 If you follow an open data

approach: Agree on strategy to

answer pitfalls

Business case

〉 Type of business model: Additional

revenues, cost savings or cash

outflow

〉Quantify as much in numbers as

possible

〉 Leverage network technology

across different Smart City

projects

〉 Ensure financing of the project

politics

〉 Ensure political support

〉Manage political resistance

〉 Keep in mind setting

up/promoting a city-wide Smart

City strategy

regulation

〉 Identify regulations that affect

the project

〉Mitigate regulation hurdles

governance

〉 Decentralization of project

ownership

〉 Have a strong project governance

〉 Set up a cross-departmental

project team

〉 Put project team at the edge of

the organization

〉 Consider setting up a Public-

Private Partnership

People skills

〉 Determine the skillset needed

〉 Perform an internal skillset

analysis

〉Mitigate the skill gap

Soft factors

〉 Establish an open organizational

culture

〉 Establish good internal and

external communication

〉 Deal with resistance from citizens

and employees

〉 Ensure strong (project) leadership

The Smart city piano

Technology Business Case Politics Regulation Governance People Skills Soft Factors

How to

Define, select and implement

The most promising projects

?

Smart City: Six Steps to

Our second report that will be published in April 2017, is providing a

strategic six-step methodology and practical advices to city leaders and

other stakeholders on how to define, select and implement the most

promising Smart City projects.

Successfully Transform Your City

To be informed as soon as the report is published, please register under: http://scm.to/01NM