Simply Smarter Communications™

Smarter Conference Calling

04/09/2023

Your workforce is increasingly dispersed

Global companies

Sub-contract work to individuals or other organisations

You need to collaborate more

Increasing productivity

The ‘old’ collaboration tools don’t work any more

Corridor conversations

Point to point calls or conferences

Team A in one room calling Team B in another room

Global Collaboration

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04/09/2023

New collaboration tools needed

Conference calling

Web conferencing

Personal video calling

We’re collaborating more than ever

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SOURCE: “HOW WE WORK: COMMUNICATION TRENDS OF BUSINESS PROFESSIONAL. PLANTRONICS 2010”

Video Conferencingwith a webcam

Web ConferencingWebinars/Webcasts

Audio Conferencing

44%

62%

83%

56%

38%

17%

NOT VERY OFTEN/NEVERALL OF THE TIME/FREQUENTLY

04/09/2023

“YES!!! I HAVE EIGHT HOURS OF CONFERENCE CALLS TODAY!!!”

A mixed blessing

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04/09/2023

The Good, The Bad & The Ugly

The Benefits

Improved productivity

Reduced travel costs

Reduced environmental impact

The Downsides

Joining the call (re-joining the call)

Poor audio quality

Increased complexity

Are you really engaged?

Are you dressed?

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04/09/2023

Imagine a smart application that

Identified conference calls in your diary

Joined the meeting automatically

Instantly re-connected dropped calls

Plantronics Instant Meeting

Powerful, multi-platform application

Ideal for mobile professional

Simplifies joining conference calls whilst on the move

Joining conference calls the smart way

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04/09/2023

Up to 90% of employees work outside the office at some point

Increasingly offices are open plan spaces

High levels of background noise negatively impact a call

Vpro – for the mobile professional

Savi office or Encore Pro - for the office worker

Make every call sound like you are in the office

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Getting engaged?

Face-to-Face Voice Only

Body Language

55%

Face To Face: Mehrabian, A. (1971). Silent messages. Wadsworth, Belmont, California. Telephone: Mehrabian, Albert & Morton Wiener (1967): Decoding of inconsistent communications.

Journal of personality and social psychology 6(1): 109-114.

Tone of Voice 38%

Message 7%

Tone of Voice 87%

Message 13%

04/09/2023

Meeting etiquette rules apply

Have a clear objective

Be on time

Distribute material

Reference it clearly

Speak with impact

Engage a remote audience

Maximise your voice potential

Speech Impact is ideal for mobile professionals, office workers and home workers

Make your meeting smart – get the etiquette right

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23% gave full attention

27% were doing ‘other work’

13% surfed the internet

8% were NOT fully dressedSource: Speed Lead, Kevan Hall, 2009

04/09/2023

Increased collaboration has caused increased complexity

Endpoints

Communication channels

The Plantronics Calisto simplifies

Reduce desktop clutter in home office

Home office desk often shared space

Private office desk

Calisto with mic clip is ideal for video conferencing

Communication

Clear indication of when your microphone is mutes

Clear ability to mute or unmute microphone quickly

Calisto P800 is ideal for office workers with a private space, and home workers

Lets make it simple

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04/09/2023

We’ve evolved to a new way of working

Collaboration with remote colleagues is now firmly entrenched

For the best collaboration solutions, one-size does not fit all

Right device for right work style and work space

Plantronics portfolio makes conference calling smarter

Collaboration. Simplified.

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