SMART HOME SE ASES - Home Gateway Initiative document presents a set of exemplary Smart Home use...

P a g e 1 © HGI 2015 – All rights reserved

HGI-GD035

SMART HOME USE CASES

November, 2015

HGI-GD035 Smart Home Use Cases


1 CONTENTS 2 Important notices, IPR statement, disclaimers and copyright.............................................................. 3

2.1 About HGI ......................................................................................................................................... 3

2.2 This may not be the latest version of This HGI Document .............................................................. 3

2.3 There is no warranty provided with This HGI Document ................................................................ 3

2.4 Exclusion of Liability ......................................................................................................................... 3

2.5 This HGI Document is not binding on HGI nor its member companies ........................................... 3

2.6 Intellectual Property Rights ............................................................................................................. 3

2.7 Copyright Provisions ........................................................................................................................ 4

2.7.1 Incorporating HGI Documents in whole or part within Documents Related to Commercial

Tenders 4

2.7.2 Copying This HGI Document in its entirety ............................................................................. 4

2.8 HGI Membership .............................................................................................................................. 4

3 Acronyms and Terms ............................................................................................................................ 6

4 Scope And Purpose ............................................................................................................................... 8

5 Use Case Categorization ....................................................................................................................... 9

6 Definition of Users (Stakeholders) ...................................................................................................... 11

7 List of Use Cases .................................................................................................................................. 13

7.1 Classified By UC-Category and User (Stakeholder) ........................................................................ 13

7.2 Classified by Technology ................................................................................................................ 17



2 IMPORTANT NOTICES, IPR STATEMENT, DISCLAIMERS AND COPYRIGHT

This chapter contains important information about HGI and this document (hereinafter ‘This HGI

Document’).

2.1 ABOUT HGI The Home Gateway Initiative (HGI) is a non-profit making organization which publishes guidelines,

requirements documents, white papers, vision papers, test plans and other documents concerning

broadband equipment and services which are deployed in the home.

2.2 THIS MAY NOT BE THE LATEST VERSION OF THIS HGI DOCUMENT This HGI Document is the output of the Working Groups of the HGI and its members as of the date of

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Document may have been declared in conformance to the HGI IPR Policy and Statutes (available at the

HGI website www.homegateway.org).

http://www.homegateway.org/



2.7 COPYRIGHT PROVISIONS © 2015 HGI. This HGI Document is copyrighted by HGI, and all rights are reserved. The contents of This

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under the conditions specified in Section 2.7.1 and Section 2.7.2 :

2.7.1 INCORPORATING HGI DOCUMENTS IN WHOLE OR PART WITHIN DOCUMENTS RELATED

TO COMMERCIAL TENDERS Any or all section(s) of HGI Documents may be incorporated into Commercial Tenders (RFP, RFT, RFQ, ITT,

etc.) by HGI and non-HGI members under the following conditions:

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(d) The Commercial Tender must refer to the copyright provisions of HGI Documents and must state that the sections taken from HGI Documents are subject to copyright by HGI and/or applicable third parties.

2.7.2 COPYING THIS HGI DOCUMENT IN ITS ENTIRETY This HGI Document may be electronically copied, reproduced, distributed, linked to, or made available in

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unaltered. It may not be modified without the advanced written permission of the HGI.

2.8 HGI MEMBERSHIP The HGI membership list as of the date of the formal review of this document is:. Advanced Digital

Broadcast S.A, Arcadyan, ARM, Bouygues Telecom, Broadcom, BT, Cisco, Deutsche Telekom,

devolo AG, Dialog Semiconductor B.V., Digital TV LabsDigital TV Labs, DSP Group, eflow Inc.,

EnOcean Alliance, Fastweb SpA, Hitachi, Huawei, Ikanos, Imagination Technologies, Intel, KPN,

Lantiq, LG, Microsemi, MStar, NEC Corporation, Netgear, NTT, Oki, Orange, Portugal Telecom



Inovação, ProSyst, Qualcomm Atheros, Rockethome, SAGEMCOM SAS, Sercomm, SoftAthome,

STMicroelectronics International, Stollmann E+V GmbH, Sumitomo Electrics Industries,

Technicolor, Telecom Italia, Telekom Austria AG, TeliaSonera, Telstra, TNO ICT, ZTE



3 ACRONYMS AND TERMS

Term Description / Example

Actuator (with or

without Status)

An actuator connected via a smart home interface. Examples

are a lighting actuator, an appliance actuator, and a window

actuator. An actuator may be also able to report status of the

device being actuated, via the smart home interface.

Avatar / Virtual Butler

(VB)

A remotely steerable webcam and video call platform which

can be used to verify that an aged or infirm person, and their

circumstance in the home, are ok .

baby monitor A device used to listen remotely to sounds and/or view video

in some rooms of the house

blood-pressure

sensor/monitor

A blood pressure measuring device.

electronic door lock A system which locks and unlocks a door electronically.

emergency alert An alert (e.g., SMS, message, voice call) sent by a system to

contact one or more first-responders; (e.g., an Ambulance, a

relative, a police department).

gps + special-phone A mobile phone designed with a location tracking and alert

system.

heating control A control system that uses a rules-engine or remote access to

control heating or cooling.

metering sensors A device which can interrogate and electricity or gas meter,

and report current usage rate, total usage since last reading,

and related data.

metering tariffs The current price/unit of resources provided by a Resource

Provider. Tariffs may be displayed as an actual price at current

usage.

moisture sensor A sensor that sends an alert when moisture is detected. Some

versions may need to be heat-resistant for use near the stove.

Some versions might be used to signal bath-tub overflow.

movement sensor A sensor that detect movements of people or things. A

movement sensor is not necessarily merely a motion-sensor.



Term Description / Example

pulse sensor A heart-rate measurement device, usually with wireless

connection to a "gateway" which can forward the data locally

or to a cloud service provider.

redundant uplink A separate, redundant broadband connection used for

failover.

reminder (text-to-voice) A time-programmed voice reminder. This is also called an

"announcement" feature.

rules engine A local or cloud-based program logic for services, which may

have a history and a "learning" function, and which is

programmable by an authorized stakeholder. Depending

upon who owns and controls the device, the stakeholder may

be the “end user” or “Service Provider User” or “Professional”

user.

screen-sharing A service in which one user accesses web pages and a second

user at a different location can see an active view of the same

page, including the position of the mouse of the first user.

Optionally, the second user can use keyboard and mouse to

access the web page on behalf of the first user; this is called

co-browsing.

secure data link A VPN or tunnel with encryption, used for protecting the

privacy of specific data including personal and/or usage data

Smart Home

Management GUI

An interface used by customers or Service Providers to

configure services in the Smart Home

smells sensor Sensor used in the kitchen to detect low levels of burning.

user room location A system to monitor the location of a user inside the house,

especially "in bathroom", "in kitchen", etc. May use

movement detectors, sound detectors, or a transponder

which the user carries.

user-collapsed sensor A sensor that triggers an alert when it detects that the user

has collapsed.

video call A point-to-point or multi-party video call.

weighing sensor A sensor which measures weight and can transmit the result.



4 SCOPE AND PURPOSE This document presents a set of exemplary Smart Home use cases that have been identified within the

HGI, as well as categorisation of those use cases, and set of technology enablers which are likely to be

required in implementing those use cases.

These use cases have motivated various HGI Smart Home requirements such as Smart Home Architecture

and System Requirements (HGI-RD035) and Smart (Home) Device Template (SDT) (HGI-RD050).

The intent of this document is to present an overview of the many use cases involved in Smart Home

rather than a detailed description of them.



5 USE CASE CATEGORIZATION In this chapter, a tables is presented which serves as background to the tables presented in the

subsequent chapter.

The table, “Use Case Categorization by Initiator and Action” categorises the Use Cases according to the

Initiator and Action of the Use Case. These categories are used in subsequent chapters.

Broadly speaking there are use cases

where the sensor triggers a notification or alarm

where the sensor or a human being causes actions or controls other equipment (typical home

automation)

which are always implicitly possible where the user views sensor data or other information,

where a particular user (administrator) changes configurations within the system.

This perspective looks at the use-cases in terms of who the initiator is and what action is taken by the

initiator (or what action results). As can be seen below, this perspective results in nine (9) types of

initiator-action combinations.

Initiator Action Description Comment/Example Use Case Category

Sensor Notify Sensor initiates notification to user, or software

Synthetic speech, SMS, email, API, etc.

SensorNotify

Sensor initiates alarm Fire, burglar, etc. results in notification(s) to humans, no further actions sensors may show location

SensorAlarm

Sensor initiates call for assistance

Time-critical SensorCall or SensorAlarm

Activate Sensor initiates (re)actions

Sensor is part of control loop with automated actions e.g. close window

SensorActivate

Human Monitor User monitors something

UserMonitor

Activate User turns something on/off

Typical remote-control e.g., changing air-conditioning control or activate lights in room

UserActivate



Initiator Action Description Comment/Example Use Case Category

Third-party (expert) turns things on/off

Expert does (remote) control for eHealth, IT-admin, ...

ExpertActivate

Admin expert (remotely) alters configurations and access rights

Rights control, remote or guest access .... The admin expert can change the configuration, which is not enabled for the expert user

AdminActivate

Robot Monitor / Activate

Independent robot has some of monitor/activate functions normally made by humans

Out of scope of this document

Robotics

Table 1: Use Case Labels



6 DEFINITION OF USERS (STAKEHOLDERS) The table presented in this chapter defines the users (stakeholders) involved in the use cases.

Name for User of the service Description of the User Characteristics/Example

Primary User Any of the users listed in this

table. For a specific use case

there is often one main or

primary user type.

Aged / Assisted Living (AAL)

User

Person with reduced physical

control, or risk of sudden

incapacity, or reduced alertness

Person over 85.

Trouble walking.

Still does own washing

and cooking.

Wants to remain living

at home.

Busy Pro Professional person who needs

to save time on chores and is

technology-friendly.

Entrepreneur

Small-business owner

Carer / Care-giver Someone with responsibility for

watching over the safety and

comfort of others, not

necessarily in the same house

(i.e. remote monitoring may be

needed). The Carer is always

included in security or medical

alerts.

Parent of two children

Cares for aged parent

May visit parents-in-law

on weekend

ComfortPlus A person who appreciates the

convenience brought by home

automation.

eHealth A person of any age group who

needs or desires to regularly

monitor vital health data such as

blood pressure, and provide

(real-time) copies of the data to

health professionals (nurse,

doctor, health centre).

Person who has

suffered a heart attack

and is recovering at

home

Cardiac clinic monitors

indicators of heart

health remotely and



Name for User of the service Description of the User Characteristics/Example

flags issues to medical

staff.

Security-conscious A resident who seeks protection

against theft, fire alerts, etc.

Security conscious

family

Aged person worried

about violence.

Professional A person responsible to

remotely access some

SmartHome

equipment/services on behalf

of another User. This is a kind of

"super-user" who is not the

direct beneficiary of a service. In

some cases it may be the Help

Centre of a Service Provider.

Table 2: Stakeholders



7 LIST OF USE CASES

7.1 CLASSIFIED BY UC-CATEGORY AND USER (STAKEHOLDER)

The following table captures a set of use-cases considered by HGI, which contributed to requirements

definition for the Architecture (HGI-RD036) and Smart Device Template (HGI-RD050).

Use Case Category Primary Stakeholder Use Case Description

AdminActivate Assisted Living (AAL) User Admin expert makes remote config of

system

User calls VB who is the IT-

Systems-Manager to remotely

configure the system. The VB

may be in many cases

sophisticated software.

ExpertActivate Assisted Living (AAL) User VB: Call centre and remote control User can call VB and ask them

for advice, or to do some

remote commands which the

User has forgotten or is not

able to do.

ExpertActivate Assisted Living (AAL) User VB: Fitness Advisor Consultation User calls VB who is the

Fitness Coach, and gets

personal advice. Specific

exercises and sensor feedback

may be accessed.

ExpertActivate ComfortPlus automatic configuration new device If a new device is powered on,

the system detects it and its

type, then starts an

Authentication and

Configuration process. The

user just has to press a button

when requested.

ExpertActivate eHealth Send doctor. encrypted vital data Vital data is uploaded on

demand or regularly, using

encryption.

ExpertActivate eHealth fitness tester Example: Avatar for replay of

exercises + pulse-rate monitor

etc

ExpertActivate eHealth monitor blood pressure Simple readout and storage of

history

Robotics Assisted Living (AAL) User carry something to me Avatar with tray for holding

drinks or food-tray, can be

steered to bedside remotely

by User or VB. (Autonomous

mode is out of scope).

Sensor Alert Assisted Living (AAL) User smoking food alert (gentle) Smoke sensor in kitchen can

warn if food is "too well done"




SensorActivate Assisted Living (AAL) User bath overflows Bath and sink are fitted with

water-stop level sensors. Rule-

engine stops flow and makes

Reminder/Announcement.

SensorActivate Assisted Living (AAL) User close window if it rains Some windows can be

motorized to open or close for

ventilation. System reacts to

storm warning or moisture

sensor.

SensorActivate Assisted Living (AAL) User get up puts lights on Movement sensor + rules-

engine causes room light

activation

SensorActivate Assisted Living (AAL) User lock door after User leaves Electronic lock activates if User

exits the house, opens upon

return.

SensorActivate Assisted Living (AAL) User oven on too long Sensor at oven (power meter?)

gives alert or reminder, or

switches off based on rules-

engine.

SensorActivate Assisted Living (AAL) User window open too long Sensors on the window +

rules-engine causes servo-

motor to close window.

SensorActivate ComfortPlus going out setup When the user exits and locks

the front door, then windows

and alarm settings and

appliances are set to "going

out awhile" configuration.

SensorActivate ComfortPlus reduce/increase heating remotely User or Rules-engine decides

to change heating, e.g.

anticipating return from long

trip (rules-engine knows about

the long-trip)

SensorAlarm Security-conscious alarm by windows User or Carer gets SMS or

other alert if window opens

"unexpectedly"

SensorAlarm Security-conscious alert on smoke detected

SensorAlarm Security-conscious alert unusual movement detected User or Carer gets SMS or

other alert if movement

detected and user out

SensorAlarm Security-conscious alert when door opens "by itself" User or Carer gets SMS or

other alert if entry door opens

"unexpectedly"

SensorCall Assisted Living (AAL) User fall-down alert User falling and lying prone

generates alert to VB or Carer




SensorCall Assisted Living (AAL) User inactivity alert User activity profile is acquired

by sensors + rules engine and

generates alert to Carer or VB

if no activity at usual times.

SensorCall Assisted Living (AAL) User shout alert Sound sensor and voice

recognition for "help!" can

trigger alert.

SensorCall Assisted Living (AAL) User unusual behaviour alert Same as inactivity alert, but

also for Security use, or Fall

Alert.

SensorNotify Assisted Living (AAL) User recover after lost by dementia User location from mini mobile

phone device and GPS can be

seen by VB or Carer. Rules

engine can also be set to send

alert.

SensorNotify Assisted Living (AAL) User pot boils over Fluid sensor at stove causes

alert, rules-engine switches

stove off.

SensorNotify Assisted Living (AAL) User smoking food alert Smoke sensor in kitchen

SensorNotify ComfortPlus alert if resource is cut off (power off) System has enough battery to

send SMS or voice alert if

power goes off. Security

Systems may need LONG

battery.

SensorNotify ComfortPlus alert if resource usage high Rules-engine monitors

resource usage compared to

desired targets.

SensorNotify ComfortPlus reminder of appointments/recurrences User is reminded by text-to-

voice of appointments or

event-patterns which are

recognized by a Rules-Engine

.e.g. "It is 8pm. Do you want to

watch the News?"

SensorNotify ComfortPlus wake-up Example: rules-engine

reminder linked into the

Avatar

SensorNotify eHealth exercise reminder Example: rules-engine

reminder linked into the

Avatar

SensorNotify eHealth take pills on time Verbal reminder

UserActivate Assisted Living (AAL) User emergency button to call User can push a button on a

neck-cord in an emergency.

UserActivate Assisted Living (AAL) User open door User can see the door webcam

and remotely open it. Door

video can be shown on Avatar




if user cannot reach door. VB

or Carer can also access.

UserActivate Assisted Living (AAL) User remote reply to phone PBX in HG allows User to

answer phone from any room

using Avatar.

UserActivate ComfortPlus guest mode for remote media User visits a house (or

business) and can

stream/display media direct

from their home network

UserActivate ComfortPlus guest mode for control and

connectivity

A complex case: a Guest can

get (constrained) access to

most controls and to VPN

externally (e.g. to their own

SmartHome Rules-Engine)

UserActivate ComfortPlus switch on radio or TV from distance No HGI solution needed

UserActivate ComfortPlus vacuum one/all rooms A “smart” vacuum that

“knows” which rooms to

vacuum when

UserMonitor Assisted Living (AAL) User VB: locate somebody in home Carer may be given access

rights to check sensor history

to see what room the user is

currently in, and last 24 hours

history.

UserMonitor Assisted Living (AAL) User VB: Nutritional Advisor / Cook-Advisor User calls, or gets a scheduled

call, from Nutrition Advisor

about meals for the week.

UserMonitor Assisted Living (AAL) User arrange help with chores User goes to YellowPages,

makes a videocall until finds

"nice" offer. Service Center

can do a "virtual look around"

using Avatar.

UserMonitor Busy Pro Virtual Office Broadband vpn + videocall +

virtual-pc allows full office job

UserMonitor ComfortPlus show resource usage User can view

energy/gas/water usage in

web browser

UserMonitor ComfortPlus electronic picture-frame and eNews Friends/family send JPGs via

SMS/email. Digital Newspaper

pushes headlines. These are

displayed on the electronic

picture-frame (Avatar

optional)

UserMonitor ComfortPlus text chat (and voice-to-text) No HGI solution needed




UserMonitor eHealth social-network for exercise Exercise "Club" meets virtually,

can be anonymous, people

joke and compete a bit to

make exercises less boring

UserMonitor eHealth weight monitor Simple readout and storage of

history

UserMonitor Security-conscious remote view webcam(s) User can remotely view fixed

webcams, or use steerable

avatar

UserMonitor Trainee screen-share a website User may get help from VB or

friend, to use various websites

UserMonitor Trainee learn a language No HGI solution needed

UserMonitor Trainee learn professional info No HGI solution needed

UserMonitor,

LocationServices

Assisted Living (AAL) User social-network for info exchange User can contact “nearby”

friends OR “others in similar

activity area” and exchange

advice

Table 34: Use Cases Classified by Category and Stakeholder

7.2 CLASSIFIED BY TECHNOLOGY

The purpose of creating the following table is to identify some common technologies or methods which

are likely to be required in order to support use cases of interest to the smart home.

Use Cases for various Users (includes nice-to-have as well as crucial)

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arrange help with chores 1 1

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1 1 1 1 1 1

bath overflows 1 1 1 1

call nurse for advice 1 1

carry something to me 1

close window if it rains 1 1 1

electronic pictureframe and eNews

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emergency button to call 1 1 1 1

exercise reminder 1 1 1 1

fall-down alert 1 1 1 1 1 1

feed pet 1 1

fitness tester 1 1 1 1

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get up puts lights on 1 1 1 1

going out setup 1 1 1 1 1 1 1 1 1 1 1 1 1

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guest mode for remote media

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learn a language 1

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lock door after User leaves 1 1 1 1

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memory games for elderly 1




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we

igh

ing

sen

sor

ove

n a

ctu

ato

r +

sto

ve a

ctu

ato

r

gps

+ sp

eci

al-p

ho

ne

bab

y p

ho

ne

sme

lls s

en

sor

avat

ar

mo

istu

re s

en

sor

ele

ctro

nic

do

or

lock

use

r ro

om

loca

tio

n

use

r co

llap

sed

se

nso

r

mo

vem

en

t se

nso

rs

em

erg

en

cy a

lert

No

n-N

etw

ork

aid

Car

er

or

VB

he

lps

monitor blood pressure 1 1

open door 1 1 1 1

oven on too long 1 1 1 1

play a game (MMOG, virtual reality ...)

1 1

pot boils over 1 1 1 1 1

public transport advice 1

recover after lost by dementia

1 1 1 1 1 1

reduce/increase heating remotely

1 1

reminder of appointments/recurrences

1 1 1 1 1 1 1

remote reply to phone

remote view webcam(s) 1 1 1 1 1 1 1

screen-share a website 1 1

send Dr. encrypted vital data 1 1

shout alert 1 1 1

show resource usage 1 1 1

show resource-usage@tariff=cost

! ! 1

smoking food alert (gentle) 1 1 1 1 1

smoking food alert (gentle) 1 1 1 1 1

social-network for exercise 1 1 1 1 1 1 1

social-network for info exchange

1

stop cat before it runs out door

1

switch on radio or TV from distance

1 1

take pills on time 1

text chat (and voice-to-text) 1 1 1

unusual behaviour alert 1 1 1 1 1




bro

wse

r

Vid

eo

ca

ll

stre

amin

g m

ed

ia

co-b

row

ser

rem

ind

er

(te

xt-t

o-v

oic

e)

red

un

dan

t u

plin

k

Smar

tHo

me

Man

age

me

nt

GU

I

rule

s e

ngi

ne

me

teri

ng

sen

sors

me

teri

ng

tari

ffs

ligh

tin

g ac

tuat

ors

& s

tatu

s

app

lian

ces

actu

ato

r &

sta

tus

he

atin

g co

ntr

ol

win

do

w a

ctu

ato

r &

sta

tus

we

bca

m(s

)

secu

re d

ata

link

pu

lse

se

nso

r

blo

od

-pre

ssu

re s

en

sor

we

igh

ing

sen

sor

ove

n a

ctu

ato

r +

sto

ve a

ctu

ato

r

gps

+ sp

eci

al-p

ho

ne

bab

y p

ho

ne

sme

lls s

en

sor

avat

ar

mo

istu

re s

en

sor

ele

ctro

nic

do

or

lock

use

r ro

om

loca

tio

n

use

r co

llap

sed

se

nso

r

mo

vem

en

t se

nso

rs

em

erg

en

cy a

lert

No

n-N

etw

ork

aid

Car

er

or

VB

he

lps

vacuum 1/all rooms 1 1

VB: Call centre and remote control

1 1 1 1

VB: Fitness Advisor Consultation

1 1 1 1 1

VB: locate somebody in home

1 1 1

VB: Nutritional Advisor / Cook-Advisor

1 1

VB: Remote config of system 1 1 1

videocall with someone 1

Virtual Office 1 1 1

wake-up 1

weight monitor 1

window open too long 1 1 1

Table 45: Classified by Technology / Method

Date post:	20-Mar-2018
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