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SmartAgent Chat for eCommerce

Date post: 15-Nov-2014
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UpSellit's SmartAgent chat solution leverages a sophisticated automated chat technology to assist and recover abandoning site visitors. First launched in 2005, SmartAgent has evolved from a simple keyword-based chat into a sophisticated automated chat technology capable of distinguishing the subtleties of the English language. SmartAgent chat campaigns have historically provided online retailers with an immediate 10% lift in conversions. With UpSellit's dedicated Client Services team continually testing, monitoring and optimizing the campaign, clients often increase conversions by as much as 25% after 3-6 months of going live.Every SmartAgent chat campaign is custom developed from the ground up to perfectly align with the client's brand and desired customer experience. UpSellit meets and gets client approval in every stage of the development process. Clients have the ability to review and edit every word that could potentially come out of SmartAgent's 'mouth.'With a custom developed, hosted, managed and optimized solution, SmartAgent chat campaigns are an essential marketing tool for any advertiser interested in reducing their website abandonment while capturing actionable customer insight. To learn more about SmartAgent automated chat, please visit: http://www.upsellit.com/automated-chat-site-abandonment-solution.jsp--About UpSellit:UpSellit is the leading provider of pay-for-performance website abandonment solutions. With proprietary chat, email and survey technologies, UpSellit partners with online businesses to increase conversions and gather valuable customer feedback. For more information about UpSellit's suite of customer recovery strategies, please visit: http://www.upsellit.com/customer-recovery-solutions.jsp
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Recover Abandoning Visitors with UpSellit’s SmartAgent Automated Chat
Transcript
Page 1: SmartAgent Chat for eCommerce

Recover Abandoning Visitorswith UpSellit’s SmartAgent Automated Chat

Page 2: SmartAgent Chat for eCommerce

To understand why SmartAgent Abandonment Chat works so well, let’s look at the top reasons online shoppers abandon.

Understanding Shopping Cart AbandonmentForrester, 2010

Page 3: SmartAgent Chat for eCommerce

SmartAgent works to overcome these reasons.

• answers frequently asked questions

• addresses common concerns

• offers dynamic product information

• provides segmented incentives

• assists site navigation

• collects remarketing information

• promotes social media engagement

Page 4: SmartAgent Chat for eCommerce

SmartAgent chat assists customers the instant they abandon.

Page 5: SmartAgent Chat for eCommerce

• complex natural language parsing

• sophisticated knowledge base architecture

• friendly & professional personality

• 100+ custom client responses

• dynamic site content integration

• ongoing knowledge base optimization

SmartAgent is the most advanced automated sales chat solution on the web.

Page 6: SmartAgent Chat for eCommerce

SmartAgent will instantly increase conversions & gather actionable insight.

“25% increase in sales”

“critical to our success”

“exceeded our expectations”

“10% increase in our sales”

Page 7: SmartAgent Chat for eCommerce

Every SmartAgent is completely customized to match your brand.

Page 8: SmartAgent Chat for eCommerce

Complex business rules target specific traffic segments.

Target and suppress traffic by session data and visitor details.

Page 9: SmartAgent Chat for eCommerce

Every SmartAgent campaign is continually monitored & optimized by UpSellit.

SmartAgent typically provides an immediate 10% lift, and reaches 15-25% after 3 months of optimization.

Page 10: SmartAgent Chat for eCommerce

Create & download performance reports with complete analytics.

Page 11: SmartAgent Chat for eCommerce

• No Fees or Hidden Charges

• No Client-Side Development Required

• Simple, One-Time Implementation

• Secure Client-Side Reporting

• 24-Hour Client Support

SmartAgent is fully managed and 100% pay-for-performance.

Page 12: SmartAgent Chat for eCommerce

Email: [email protected] | Office: +1 (866) 504-9619

www.UpSellit.com#upsellit | facebook.com/upsellit | blog.upsellit.com

1. Strategy Consultation2. Design & Messaging Review3. Functioning Demo Review4. Copy & Paste Integration

Get Started Risk-Free!


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