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© 2011 IBM Corporation
Smarter Computing:Transform your business with Cloud
Paul Loftus - General Manager, IBM Global Technology Services
June 14, 2011
© 2011 IBM Corporation2
Smarter Computing: Transform your business with Cloud
Agenda
1. Why Smarter Computing and Cloud?
2. What is the value to the business and IT?
3. What are the key considerations?
4. How can IBM SmartCloud help?
Smarter Computing: Transform your business with Cloud
© 2011 IBM Corporation3
Smarter Computing: Transform your business with Cloud
Three years ago we started describing the Smarter Planet we saw emerging, fueling innovation across industries.
Manufacturing
ResourceManagement
Telecom
Neonatal Care
Trading
Traffic Control
FraudPrevention
LawEnforcement
© 2011 IBM Corporation4
Smarter Computing: Transform your business with Cloud
Increased expectations
Increased demands
Increased complexity
This change does not go without addressing some of the most critical IT infrastructure challenges
Growth per year in internet connected devices
Zetabytes of data (1.2trillion gigabytes) existin the “digital universe”
Idle computing capacity
…while IT budgets are growing less than 1% per
year.1.2
42%
85%
© 2011 IBM Corporation5
Smarter Computing: Transform your business with Cloud
These challenges can be addressed through Smarter Computing…
Tuned to the taskRemove financial barriers by driving greater performance and efficiency for each workload.
Smarter Computing
Let’s take a closer look at Cloud …
Managed in the CloudRemove barriers to rapid delivery of new services and reinvent business processes to drive innovation.
Designed for dataRemove barriers to harnessing all available information and unlock insights to make informed choices.
© 2011 IBM Corporation6
Smarter Computing: Transform your business with Cloud
Cloud is a critical part of Smarter Computing as it delivers unique value to both IT and the Business
Rethink IT
Reinvent Business
Rapidly deliver services Integrate services across cloud environments Increase efficiency
Rapidly deliver services Integrate services across cloud environments Increase efficiency
Faster time to market for new services Focus on differentiated processes Meet changing customer expectations,
realtime access to technology
Faster time to market for new services Focus on differentiated processes Meet changing customer expectations,
realtime access to technology
Eff
icie
ncyT
ran
sform
atio
n
© 2011 IBM Corporation7
Smarter Computing: Transform your business with Cloud
Business users are drawn to cloud’s simplified, self-service experience and new service capabilities…
of CIOs plan to use cloud (up from 33% 2 years ago)of CIOs plan to use cloud (up from 33% 2 years ago)
of business executives believe cloud enables business transformation and leaner, faster, more agile processes
of business executives believe cloud enables business transformation and leaner, faster, more agile processes
… while IT is drawn to cloud for cost, efficiency, and control
© 2011 IBM Corporation8
Smarter Computing: Transform your business with Cloud
Cloud in action: University of Bari
Italy’s University of Bari uses IBM cloud to help local fishermen auction their day’s catch while still at sea
© 2011 IBM Corporation9
Smarter Computing: Transform your business with Cloud
Successful implementation demands disciplined execution, maintaining focus on three key considerations
Seamless integration
Integrity and
security
Business process redesign
Moving beyond incremental adjustments with enhanced business services and industry solutions
Seamless end-user experience across heterogeneous environment
Holistic approach to interoperability, resiliency, and management that match requirements of the workload
© 2011 IBM Corporation10
Smarter Computing: Transform your business with Cloud
IBM SmartCloud provides a robust platform for the full IBM cloud portfolio, all built on the IBM cloud reference model
Software as a Service
Platform as a Service
Infrastructure as a Service
Business Process as a Service
Management, support and deployment
Security and isolation
Availability and performance
Technology platform
Payment and billing
IBM SmartCloudIBM SmartCloud
IBM Cloud Reference ModelIBM Cloud Reference Model
© 2011 IBM Corporation11
Smarter Computing: Transform your business with Cloud
IBM helps clients successfully implement cloud using a strategic and systematic approach
Deploy ConsumeDesign
Establish a cloud strategy and implementation plan to get there
Build cloud services, in the enterprise and/or as a cloud services provider
Manage and optimize consumption of cloud services
• Strategy & Design Services to help you build your cloud roadmap
• Workload analytics to select the right workloads for cloud
Preconfigured deployment patterns
Appliance with pre-installed, pre-configured images
Optimized systems for a solid foundation
SaaS offerings
Integration across deployment models
Public cloud for application-specific workloads
SaaS offerings
Integration across deployment models
Public cloud for application-specific workloads
Example capability
© 2011 IBM Corporation12
Smarter Computing: Transform your business with Cloud
IBM provides the right hardware, software and expertise to help your organization fully leverage the cloud
Next generation combination of technology, expertise and reach to help you advance your cloud deployment
IBM Cloud Labs
IBM SmartCloud Centers
80% of Fortune 500 companies using
IBM cloud capabilities
80% of Fortune 500 companies using
IBM cloud capabilities
Managing >1M virtual machines
worldwide
Managing >1M virtual machines
worldwide
13B security events managed per day for 4,000
clients
13B security events managed per day for 4,000
clients
2,000 successful cloud engagements
in 2010
2,000 successful cloud engagements
in 2010
© 2011 IBM Corporation13
Smarter Computing: Transform your business with Cloud
Bank of Tokyo Mitsubishi
Enabling a new workplace
Meeting customer demands
Organizations across industries are leveraging cloud as a new approach to meeting demands
Protecting critical business data
United States Golf Association
Signature Mortgage
New ability to support wide variety of work styles
Improved productivity
Increased job satisfaction
More flexible PC environment
Protecting 590GB of critical data on a daily basis
Ensured availability and resiliency of core business function
Peace of mind that the brand image is protected
Faster and easier application process for customers
Improved competitive advantage
Reduced loan-processing time – 7 days to 24 hours
© 2011 IBM Corporation14
Smarter Computing: Transform your business with Cloud
The time to take a new look at IT infrastructure with Smarter Computing and Cloud
Ask yourself the tough questions:
Is your organization achieving the levels of innovation required to compete in today’s environment?
Is your infrastructure able to meet the changing needs of the business?
Are you developing internal capabilities that would be better handled by others?
ibm.com/smartercomputing
BACKUP
17
Workplace snapshot: Bank of Tokyo-Mitsubishi UFJ leverages the cloud to break the traditional PC refresh cycle.
The challengeBreak the 3.5-year PC lease renewal cycle for tens of thousands of PCs
The solutionReplace fat-client PCs with thin clients — accessing virtual desktops via the cloud — to achieve: Savings in the areas of hardware, software, maintenance and
energy consumption Continued access to the bank’s existing applications Heightened security for data and identity
The anticipated benefits New ability to support wide variety of work styles Improved productivity Increased job satisfaction Optimized security for sensitive data
18
Signature Mortgage Reducing loan processing time with IBM LotusLive Engage
Business challenge:
Signature Mortgage needed to replace its manual, paper-based application process that required customers to either go to a retail branch to sign documents or wait for documents to be couriered to their homes. In order to remain competitive, the company needed to improve service by providing a faster and more convenient application process.
Solution:
The company worked with IBM Business Partner Silanis Technology Inc. to implement a solution based on Silanis e-SignLive integrated services and IBM LotusLive Engage collaboration services. The solution enables customers to complete, review, initial and sign mortgage applications electronically through services delivered via the cloud. Benefits:
Signature Mortgage expects to cut costs and reduce loan-processing time from an average of seven days to 24 hours
Solution reduces loan closing process to 10-15 days compared to 30-45 days typically experienced at local, regional and national banks
Cloud-based solution eliminates the need to dedicate IT resources to develop and maintain a web site to provide similar services
Solution components: IBM® LotusLive™ Engage Silanis e-SignLive
LOP14218-USEN-00
“The e-SignLive and LotusLive services give us a real competitive edge…our customers can now complete mortgage applications with the speed and convenience of the web knowing that the technology is secure, reliable and proven.”
—Bob Catlin, President, Signature Mortgage
United States Golf Association (USGA)Protecting critical business data
A golf association protected over 500 gigabytes of mission-critical data every day via cloud computing using our business continuity and resilience services; this included over four million membership records and more than 150,000 daily e-mails.
See Video on YouTube:http://www.youtube.com/watch?v=qtM-gX2tkSs