2020 - SENITA SOLUTIONS 480-386-0261 Call Us Email [email protected]SmartShop is a workflow system for automotive repair shops that is deployed at the counter to vastly improve maintenance service sales. SmartShop is easy to set up and works with most shop management systems. The SmartShop suite includes five core applications needed to set up, implement, and administer the SmartShop workflow system. Maintenance Quotes in Seconds Most shop management systems only provide vehicle manufacturers' maintenance schedules, and can’t provide maintenance recommendations based on service history. This requires service writers to manually click through invoice details for a maintenance quote. Maintenance Hunter finds services performed within invoices to allow service writers to accurately quote maintenance services in seconds using shop- defined service schedules. Maintenance Hunter Service Scope Missed Opportunity RO Audit Data Health SmartShop Workflow System
SmartShop is a workflow system for automotive repair shops that is deployed at the counter to vastly improve maintenance service sales.
SmartShop is easy to set up and works with most shop management systems.
The SmartShop suite includes five core applications needed to set up, implement, and administer the SmartShop workflow system.
Maintenance Quotes in Seconds
Most shop management systems only provide vehicle manufacturers' maintenance
schedules, and can’t provide maintenance recommendations based on service history. This requires service writers to manually click through invoice details for a maintenance quote.
Maintenance Hunter finds services performed within invoices to allow service writers to accurately quote maintenance services in seconds using shop- defined service schedules.
MaintenanceHunter
Service Scope
MissedOpportunity
ROAudit
DataHealth
SmartShop Workflow System
2020 - SENITA SOLUTIONS
MaintenanceHunter
Service Scope
MissedOpportunity
ROAudit
DataHealth
Review What Was Missed A critical component to improving maintenance service sales is to review selling opportunities found by the
Maintenance Hunter.
SmartShop’s Missed Opportunity reporting reviews each vehicle that has visited the shop and provides a detailed report on what the Maintenance Hunter recommended and what was actually sold.
Better Data, Better Quotes
The average shop's database is over fifteen years old and has thousands of outdated, duplicate, or incomplete
vehicle records.
SmartShop’s Data Health monitors your shops database records daily and makes it easy to identify and correct missing VIN numbers, mileage, and customer information.
Review Repair Order Details
Service writers get busy and sometimes parts or labor charges don’t make it to the repair order, or get placed on the wrong repair order.
RO Audit analyses invoice details and compares services sold to parts and labor that are listed on the final invoice. RO Audit highlights any services that are missing parts or labor.
Point Click Service History
Most shop management systems organize vehicle history by the customer, invoice, and date; making it difficult to view what services were performed and when.
Service Scope displays vehicle service history by services performed, eliminating the need to click though invoice details.
Jobber and distributor sales reporting is typically limited to “sell in” and lack transparency on repair shop consumer sales.
SmartShop provides detailed sales information down to SKU on all services sold by repair shop as well as end consumer validation.
Consumer Marketing
Manufacturers co-op local advertising or provide marketing support on behalf of the repair shops, but those programs lack redemption rates or any clean way to provide an ROI at the point of sale.
SmartShop provides consumer visit information as well as missed opportunity reporting that can be used to track campaigns and improve campaign analytics
SmartShop for Jobbers
Rebate Validation
Current rebate process are cumbersome and resource intensive for both the consumer and the repair shop.
SmartShop’s Rebate Validation instantly matches rebate criteria with consumer purchases and provides electronic invoice verification.
Incentive Tracking
Spiff programs are used by distributors and manufacturers to incentivize sales associates at the retail store. Spiffs are an effective way to boost sales, but cumbersome to administer and track.
SmartShop’s Spiff Tracking is easy to set up and automatically tracks sales retail associate results automatically every day.
Do More Business with Auto Repair Shops Partner with Senita Solutions
SmartShop is a digital business solution platform that connects to auto repair shop management systems to help shops identify and sell more maintenance services at the counter.
SmartShop’s cloud based reporting can provide jobbers with retail sales transparency through to the end consumer.
For more information or to schedule a demo please contact Patti Pando, [email protected] or visit us at senitasolutions.com
Provide your Auto Repair Shops with SmartShop’s Digital Sales Accelerator Platform proven to generate more maintenance sales.
Never Ask a Shop Owner “How’s Business” again …Equip your Salesforce with SmartShop’s Business Intelligence
