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SMM 742Online Information Services

Hanifah Abdullah2010616316

Experiences with online

searching of ElectricalEngineering Informationamong engineers

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Purpose

To explore the experiences of engineers inthe usage of online searching to locateElectrical Engineering information

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Design/Methodology/Approach

Questionnaires & Interviews

To collect primary datato collect required information to

supplement to the questionnaire methodTo bring more clarity to the data

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The Qualitative Questions

How frequently do you use search engines when online?Do you prefer to search information on electrical engineering usingbooks or online search and why?Which search engine do you use when performing online searching andwhy do you choose the search engine?What are the reasons when you search the information about electricalengineering online?Did you apply any strategy or technique when performing thesearching? If any what technique did you applied?What is your most preferred format when downloading the informationor file? Why do you prefer the format?What is your acceptable response time (in seconds) for the engine toretrieve the result and why?Please describe what is your action if the searching was unsuccessful?Please describe what are the barriers or problems in using onlinesearching?

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Objective of the Study

To determine the awareness of engineerson online searching

To identify engineers preference in findinginformation on Electrical Engineeringinformation

To understand the barrier faced byengineers when searching online

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Data analysis & InterpretationQuestion 1

Frequency of search enginesusage

All respondentsuse search engineevery time online

(40%), almost everyday (20%),frequently (20%)

and very often(20%).

Spent 1 hour in asingle session

Engineers usesearch engine

every time theyare online.

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Data analysis & InterpretationQuestion 2

Online Electrical Engineering informationover Electrical Engineering Books

80% prefer

online EEinformation

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Data analysis & InterpretationQuestion 3

Most Preferred search engine

100%use

GoogleandYahoo

Reasons1) Simple interface to navigate

2) Convenient yet simple layout 3) Less advertisement

4) Filter harmful or spam website

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Data analysis & InterpretationQuestion 4

The reason to search information about Electrical Engineering

Engineers goonline to seek alternativeviewpoints

and theyagreed the

internet is theprimarysource of

information

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Data analysis & InterpretationQuestion 5

The search strategy

42.85% - did not applyspecific strategy,

28.5% use keywords ,

14.3% BOOLEANoperators

14.3% Select country or

region

Engineers are lack of online searching

knowledge and skill

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Data analysis & InterpretationQuestion 6

Most preferred downloadedonline format

100%

PreferPDFformat

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Data analysis & InterpretationQuestion 7

Acceptable response time toretreived results

1) Acceptable responsetime range from 0.1 secs to30 secs2) Not paying attention toretrieval time

Those who acceptedresponse time maximum of 1 sec pointed out that with

faster retrieval

more information can begathered in a short timeresulting in work process

improvement and

efficiency.

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Data analysis & InterpretationQuestion 8

Unsuccessful searching40% willswitch toanothersearch engine

if thesearchingproducedirrelevant

result

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Data analysis & InterpretationQuestion 9

Barriers using online searching

1)Networking 41.7%2) Speed of the internet 25%

3) Server downtime16.7%4) Copyright issue 8.3%

1) unable to view streamingvideo on Electrical Engineeringprocesses thus cannot visualize the actual process

2)file transfers time too long3) Stability of networks whichdepend on weather condition

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Data analysis & InterpretationQuestion 10

How to improve and promote online searchingamong engineers in PWD

FrequencyDevelop technical website 2Campaign on online searching 2Roadshow interbranch onpromoting Knowledge Portal 1

Assign engineers to present on latest technology in Management Meeting 1Joint venture with Board of Engineers topromote online searching 1

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Findings

The findings clearly reveal that all respondent (100%) use search engine when they are online.

80% of the respondents prefer to acquire information on electrical engineeringinformation online rather than books.

Engineers in PWD prefer Google search engine to help them in their searching.

Majority of the engineers use internet because internet is the primary source

of information. Similarly, they use internet to get alternative view point oncertain topics.

More than half of the engineers did not apply specific search strategy whensearch online. This is an indication of lacking of knowledge and skill on onlinesearching among the engineers.

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Findings (cont..)

PDF is the most downloaded format by the entire respondent due to itsfast downloaded time and commonly available format in most computers.

The analysis shows that the response time acceptable by therespondents range from 0.1 sec to 30 sec.

40% of the respondent will switch search engine if the search engineproduce irrelevant or unwanted result.

Networking problems is the major problem that hindrance the onlinesearching activity whiles the speed of the internet is the next barrierthat slowing down the online searching activity.

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Conclusion

The online searching experience for engineerscan be further studied and analyses in order to

identify the weaknesses and find ways toimprove.Although only the first step, this studydemonstrates that detailed, open ended

interviews with engineers are a promisingapproach to uncovering their perceptions.Similar studies in other context will enrich ourknowledge of the factors that influence onlinesearching and information.

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Thank You