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SMM 742_Assignment2_presentationHanifahAbdullah

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  • 8/4/2019 SMM 742_Assignment2_presentationHanifahAbdullah


    SMM 742Online Information Services

    Hanifah Abdullah2010616316

    Experiences with online

    searching of ElectricalEngineering Informationamong engineers

  • 8/4/2019 SMM 742_Assignment2_presentationHanifahAbdullah



    To explore the experiences of engineers inthe usage of online searching to locateElectrical Engineering information

  • 8/4/2019 SMM 742_Assignment2_presentationHanifahAbdullah



    Questionnaires & Interviews

    To collect primary datato collect required information to

    supplement to the questionnaire methodTo bring more clarity to the data

  • 8/4/2019 SMM 742_Assignment2_presentationHanifahAbdullah


  • 8/4/2019 SMM 742_Assignment2_presentationHanifahAbdullah


    The Qualitative Questions

    How frequently do you use search engines when online?Do you prefer to search information on electrical engineering usingbooks or online search and why?Which search engine do you use when performing online searching andwhy do you choose the search engine?What are the reasons when you search the information about electricalengineering online?Did you apply any strategy or technique when performing thesearching? If any what technique did you applied?What is your most preferred format when downloading the informationor file? Why do you prefer the format?What is your acceptable response time (in seconds) for the engine toretrieve the result and why?Please describe what is your action if the searching was unsuccessful?Please describe what are the barriers or problems in using onlinesearching?

  • 8/4/2019 SMM 742_Assignment2_presentationHanifahAbdullah


    Objective of the Study

    To determine the awareness of engineerson online searching

    To identify engineers preference in findinginformation on Electrical Engineeringinformation

    To understand the barrier faced byengineers when searching online

  • 8/4/2019 SMM 742_Assignment2_presentationHanifahAbdullah


    Data analysis & InterpretationQuestion 1

    Frequency of search enginesusage

    All respondentsuse search engineevery time online

    (40%), almost everyday (20%),frequently (20%)

    and very often(20%).

    Spent 1 hour in asingle session

    Engineers usesearch engine

    every time theyare online.

  • 8/4/2019 SMM 742_Assignment2_presentationHanifahAbdullah


    Data analysis & InterpretationQuestion 2

    Online Electrical Engineering informationover Electrical Engineering Books

    80% prefer

    online EEinformation

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    Data analysis & InterpretationQuestion 3

    Most Preferred search engine



    Reasons1) Simple interface to navigate

    2) Convenient yet simple layout 3) Less advertisement

    4) Filter harmful or spam website

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    Data analysis & InterpretationQuestion 4

    The reason to search information about Electrical Engineering

    Engineers goonline to seek alternativeviewpoints

    and theyagreed the

    internet is theprimarysource of


  • 8/4/2019 SMM 742_Assignment2_presentationHanifahAbdullah


    Data analysis & InterpretationQuestion 5

    The search strategy

    42.85% - did not applyspecific strategy,

    28.5% use keywords ,

    14.3% BOOLEANoperators

    14.3% Select country or


    Engineers are lack of online searching

    knowledge and skill

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    Data analysis & InterpretationQuestion 6

    Most preferred downloadedonline format



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    Data analysis & InterpretationQuestion 7

    Acceptable response time toretreived results

    1) Acceptable responsetime range from 0.1 secs to30 secs2) Not paying attention toretrieval time

    Those who acceptedresponse time maximum of 1 sec pointed out that with

    faster retrieval

    more information can begathered in a short timeresulting in work process

    improvement and


  • 8/4/2019 SMM 742_Assignment2_presentationHanifahAbdullah


    Data analysis & InterpretationQuestion 8

    Unsuccessful searching40% willswitch toanothersearch engine

    if thesearchingproducedirrelevant


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    Data analysis & InterpretationQuestion 9

    Barriers using online searching

    1)Networking 41.7%2) Speed of the internet 25%

    3) Server downtime16.7%4) Copyright issue 8.3%

    1) unable to view streamingvideo on Electrical Engineeringprocesses thus cannot visualize the actual process

    2)file transfers time too long3) Stability of networks whichdepend on weather condition

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    Data analysis & InterpretationQuestion 10

    How to improve and promote online searchingamong engineers in PWD

    FrequencyDevelop technical website 2Campaign on online searching 2Roadshow interbranch onpromoting Knowledge Portal 1

    Assign engineers to present on latest technology in Management Meeting 1Joint venture with Board of Engineers topromote online searching 1

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    The findings clearly reveal that all respondent (100%) use search engine when they are online.

    80% of the respondents prefer to acquire information on electrical engineeringinformation online rather than books.

    Engineers in PWD prefer Google search engine to help them in their searching.

    Majority of the engineers use internet because internet is the primary source

    of information. Similarly, they use internet to get alternative view point oncertain topics.

    More than half of the engineers did not apply specific search strategy whensearch online. This is an indication of lacking of knowledge and skill on onlinesearching among the engineers.

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    Findings (cont..)

    PDF is the most downloaded format by the entire respondent due to itsfast downloaded time and commonly available format in most computers.

    The analysis shows that the response time acceptable by therespondents range from 0.1 sec to 30 sec.

    40% of the respondent will switch search engine if the search engineproduce irrelevant or unwanted result.

    Networking problems is the major problem that hindrance the onlinesearching activity whiles the speed of the internet is the next barrierthat slowing down the online searching activity.

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    The online searching experience for engineerscan be further studied and analyses in order to

    identify the weaknesses and find ways toimprove.Although only the first step, this studydemonstrates that detailed, open ended

    interviews with engineers are a promisingapproach to uncovering their perceptions.Similar studies in other context will enrich ourknowledge of the factors that influence onlinesearching and information.

  • 8/4/2019 SMM 742_Assignment2_presentationHanifahAbdullah


    Thank You

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