Overview 

Catholic Charities USA conducted an online

survey o its membership during April 2012

to measure programs and services pro-

vided between January 1, 2012 and March

31, 2012. Responses were received rom

44 local agencies located in 27 dierent 

states. These agencies serve an estimated

3,636,528 clients annually.1

FIRST QUARTER, 2012

SNAPSHOT SURVEY 

1 Based on agency information as reported in the

Catholic Charities USA 2010 Annual Survey.

In Focus: Summer Youth Programs

 This quarter’s survey ocused on summer youth programs, whichfll a critical need or amilies and children when school lets out or the summer. Agencies reported a variety o successul programs,but the majority said that there is a need in their communities or additional summer programs.

• When asked to identiy what type o summer youth programwould most beneft their community, agencies’ top choicewas an Enrichment/Academic/Tutoring program (58% o agencies said they would add such a program i resourceswere not an issue).

• Agencies identifed budget limitations as the number one barrier preventing them rom operating or expanding summer youth programs (84% o agencies indicated thiswas a barrier or them). Other widely reported barriers werelack o sta (59%) and lack o available acility (24%).

• Fiteen agencies reported providing summer programs tomore than 9,520 children.

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Catholic Charities USA, 2050 Ballenger Avenue, Suite 400, Alexandria, VA 22314

 Tel. 703.549.1390 | www.CatholicCharitiesUSA.org 

• Among the 27 agencies who reported the number o 

people they served during the 1st Quarter, children

(179,154) make up the largest population group

receiving services, ollowed by the working poor 

(176,653) and seniors (174,984).

New Programs

• Forty-three percent o agencies indicated that they

created a new program or expanded existing services

over the 1st Quarter. Many o these programs

included intensive case management and improved

reerral services.

Program Cuts

•  Thirty-our percent o agencies were orced to close

programs or cut back on service oerings last quarter.

Need or Investment in Technology

•  Thirty-one percent o agencies do not have database

sotware to track clients and services, which signifcantly

limits their ability to gauge the eectiveness and

efciency o their eorts.

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Key FindingsUnmet Needs

• For the third consecutive quarter, the greatest 

areas o unmet need are in emergency fnancial

assistance and utilities assistance, where 57

percent and 60 percent o agencies report 

wait-listing or turning away clients, respectively.

• Average waiting list size was longest or utilities

assistance (632 people per agency), ollowed by

emergency fnancial assistance (587 people per 

agency) and immigration services (497 people per 

agency).

Client Population Profle

•  The majority o agencies reported an increase in

requests or help relative to the previous quarter 

rom the working poor (71%), amilies (65%),

homeless (63%), and the middle class (56%).

• Regionally, Western agencies were ar more likely

than those in any other region to report an increase

in clients. Among Western agencies, 90 percent 

reported an increase in amilies, 89 percent reported

an increase in working poor, 88 percent reported an

increase in immigrants, and 86 percent reported an

increase in homeless.

Thank you to the agencies that participated:

Catholic Social Services, Anchorage, Catholic Char-

ities Archdiocese o New Orleans, Catholic Chari-

ties o Santa Clara County, Catholic Charities o 

the Diocese o New Ulm, Catholic Charities, Santa

Rosa, Catholic Charities, Diocese o Trenton, Catho-

lic Charities CYO, San Francisco, Catholic Charities

o Charleston, Catholic Charities o Los Angeles,

Catholic Charities o the Archdiocese o Galveston

Houston, Catholic Charities Diocese o St. Peters-

burg, Inc., Catholic Charities, La Crosse, Catholic

Charities, Diocese o Venice, Inc., Catholic Com-

munity Service, Juneau, Catholic Charities Atlanta,

Catholic Charities Community Services, Phoenix,

Catholic Charities, Des Moines, Catholic Charities

o the Diocese o Monterey, Catholic Charities o 

the Diocese o Baton Rouge, Catholic Charities o 

the East Bay, Catholic Charities Maine, Portland,

Catholic Charities, Inc. Palm Beach, FL., Catholic

Charities, Saint Cloud, Catholic Charities o South-

west Louisiana, Lake Charles, Catholic Charities Di-

ocese o Youngstown, Catholic Charities Diocese o 

Allentown, Catholic Charities, Pittsburgh, Catholic

Community Services o Utah, Salt Lake City, Catho-

lic Charities o the Diocese o Altoona-Johnstown,

Vermont Catholic Charities, Burlington, Catholic

Charities, Harrisburg , Catholic Charities Diocese o 

 Yakima, Catholic Charities o Corpus Christi, Texas,

Catholic Charities Inc., Diocese o Wilmington DE.,

Catholic Family Services, Inc., Lubbock, Catholic

Charities, Inc., Covington, KY, Catholic Charities

West Virginia, Inc., Catholic Charities o Southern

Missouri, Catholic Charities o Kansas City-St. Jo-

seph Inc., Catholic Charities o Bualo, Catholic

Charities o Central Colorado, Catholic Social Ser-

vices - Miami Valley, Cincinnati, Catholic Charities

o Chicago, Catholic Charities, St. Thomas, VI