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    Social Alternatives Vol. 27 No. 3, 2008 21

    Justice and the Allocationo Benets rom Water

    geoffrey J. Syme &

    Blaire. nanCarrow

    As the limitations to Australias water resources are becoming better understood theissues relating to water allocation are becoming more complex and contested. Thereis a need to interpret them in the context o the social unctions o water. There aretwo important questions that need to be resolved in this regard. What exactly arewe allocating and by what ramework can we judge the justice o this allocation. Inexamining the rst issue we suggest that water resource negotiations need to move roma quantity (or gigalitre) approach to one o understanding the benets that alternativewater allocation policies can bring. We dene Water Benets as the ways in which water

    promotes or diminishes wellbeing in all domains both utilitarian and non utilitarian. Weacknowledge that the same quantity o water can deliver multiple benets as it movesthrough a catchment which makes it a dicult commodity or economic analysis. Inanswering the second question we examine Australian studies o lay ethics and commonpriorities or alternative uses to establish a methodological approach or evaluatingthe airness o alternative allocation policies. This can be applied at both local andregional levels. The article concludes by demonstrating that there is ample opportunityor combining the benets assessment with the systematic application o social justiceanalysis within the public discussion needed or procedurally just water reorm. In thisway the negotiations and conict management accompanying water reorm can be moreaccountable and systematically implemented than is currently the case.

    Introduction

    While social perspectives on water resourcemanagement have been researched or some time,

    there have been recent expressions o concern

    that such insights have not been systematically

    incorporated or institutionalised within natural

    resource decision making (Dale, Taylor and Lane

    2001; Selin and Pierskalla 2005). Even though the

    water management literature actively embraces the

    rhetoric o sustainable management o water resources

    which supposedly, at minimum, includes the triple

    bottom lines o social, economic and environmental

    analysis, there is relatively little emphasis on the

    social dimension. The major discourse appears to be

    between the economic imperative and the need or

    environmental conservation.

    This has clearly been the case in Australia where

    there has been a substantial eort in water reorm. In

    1992 the Council o Australian Governments (COAG)

    commissioned a joint ederal-state working group to

    report on an ecient and sustainable reorm o theAustralian water industry. Many aspects o this report

    were adopted by COAG in 1994 (Smith 1998, 271).

    Essentially, the thrust o the recommendations was to

    achieve sustainability by using markets to move water

    to the uses o highest economic value while protecting

    the environment by limiting human consumptive use.

    The third social bottom line (o the Triple Bottom Line,

    TBL) was, however, relatively de-emphasised in the

    early period o reorm. The recommended changes

    or the economy and the environment were supposed

    to be delivered within social constraints. These

    constraints were never dened although there was to

    be an emphasis on consultation and public education.

    Culture as an input to water resource policy has been

    relatively ignored. While other nations such as the USA

    and South Arica have been more explicit about what

    should be included in social accounting or such issues

    as water investment, the uptake o such accounts has

    been sporadic in practice (Delli Priscoli 2005).

    This is o some concern or water management

    generally as reliance on conventional economic

    analysis may be dicult as water is not regarded as

    a typical economic good by all (e.g. see Batten 2007;

    Savenije 2002). To some extent waters economicvalue depends on where it is in the water cycle. This

    has been demonstrated by Hoekstra, Savenije and

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    22 Social Alternatives Vol. 27 No. 3, 2008

    Chapagain (2001) at the catchment scale in the context

    o the Zambezi River. From their viewpoint, i a cubic

    metre o water gives some kind o ecological benet or

    some aspect o economic value, it needs to be viewed

    not only at that point in space and time, but in its

    previous stages in its journey through the catchment.

    That is, in economic terms the same drop o water

    has many, and oten related values, and the totalvalue o water depends on its context or place in the

    hydrological cycle.

    Similar observations can be made rom a social

    perspective. For example, the same drop o water

    can provide or both health and recreation and these

    social values can accumulate as the water moves down

    the catchment. Perhaps a more dicult problem than

    understanding what should be counted, is deciding

    on the distinction between what should be counted

    as economic and what should be counted as social

    in terms o value. While some human variables such

    as spirituality or ethics are clearly dicult to view

    through an economic lens and thereore can clearly be

    classied as social or cultural it can be contended

    that others are not. Some o these can and have

    been viewed through social or economic lenses at the

    same time. For example, the importance o health and

    recreation can be regarded slightly

    dierently through social and

    economic traditions. The question

    then arises as to whether one

    counts both economic and socialvalues separately or whether

    one value includes the other and

    thereore a single value will suce.

    Ideally, since there will be overlaps

    or correlations, to avoid double

    counting it is important to nd a way to include them

    in one integrated score. Thus social valuation does

    not become a separate issue and it is automatically

    integrated and included in an overall score. I each

    component is counted separately the dicult issue

    o how to combine them to come to some meaningul

    overall assessment then needs to be addressed. Thisproblem is, o course, the basis o the diculties ound

    in incorporating social assessment in increasingly

    dicult allocation decisions.

    In what ollows, we begin to address this problem by

    examining allocation problems. We do this by moving

    rom a quantitative or gigalitre approach into one in

    which the overall perceived benets rom access to

    water (incorporating social, environmental and economic

    components) are the ocus o allocation decisions. We

    contend that the most important outcome o water

    resources management or people is the subjectiveoverall benet that they derive rom it (Moran et

    al. 2004; Syme et al. 2008). That is, it is the human

    aspirations in regard to the social benets, perceived

    environmental goals, and required economic outcomes

    that are the key elements o sustainable water reorm.

    A water benet is not the quantity o water in itsel. It

    is the subjective benet that is derived rom drinking it

    in terms o rereshment, or the eeling o enjoyment o

    the amenity o a vase o owers. We contend that someo these benets can be measured in dollar terms but

    some cannot (Ackerman and Heinzerling 2004). Many

    o these non-economic commodities such as culture or

    spirituality are rmly in the social category. Nevertheless,

    both economic and social benets are important and

    both need to be included with environmental benets

    in any evaluative analysis in the same metric i the

    success o our water management is to be understood.

    Allocating Water Benets rom Subjective Scaling

    While money is oten the obvious common metric,

    it is our view that not everything can be measuredin these terms. Another simple metric common to

    psychological measurement is that o how relatively

    satised people eel with alternative ways o allocating

    water and the alternative benets that this allocation

    implies. For this reason a Water Benets Accounting

    and Assessment (WBAA) methodology has been

    established (Moran et al. 2004;

    McIntyre et al. 2006) that attempts

    to establish and apply such a

    metric. Basically, the methodology

    is based on a hierarchical multi-

    attribute utility ramework (Michaud

    and Apostolakis 2006). In short,

    it assesses individuals attitudes

    towards the importance o a variety

    o benets the community eels

    it can gain rom a particular body o water and the

    degree to which people eel they are achieving those

    benets under current conditions. People are then

    asked the same questions in regard to what they eel

    would happen to the achievement o each benet i a

    particular policy were adopted. In this way, the change

    in score will measure the overall potential increase inbenets i alternative policies or plans were adopted

    (see McIntyre et al. 2006, 22). Ideally also the do

    nothing case should be investigated to accurately

    assess the value o any policy. That is, i no plan or

    policy was introduced what would be the eects on the

    delivery o benets over time due to current pressures

    on the water resource. Is there a stable condition or

    are things likely to improve or deteriorate i nothing is

    done?

    More particularly, in the case o an adopted plan and

    limited resources to implement it, a benets map canbe developed which will show the decision makers

    and the community which priority actions can be

    ...the same drop o water

    can provide or both health

    and recreation and these socialvalues can accumulate as the

    water moves down

    the catchment.

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    Social Alternatives Vol. 27 No. 3, 2008 23

    taken to maximise the benets outcome rom the

    implementation o the plan. This benets plan can

    provide very useul input into the debate about priorities

    or implementation. This debate will also, o course,

    have to consider issues such

    as the resources, skills, and

    state o knowledge available to

    implement particular activities.WBAA, including the benets

    map, has been recently applied

    in two cases o water resources

    management. The rst related

    to the potential benets o the

    introduction o a desalination

    plant in Katanning in Western

    Australia to alleviate soil salinity problems and provide

    additional water resources or the town. The second

    study examined the benets associated with the

    implementation o the Lake Milwala Water Quality Plan

    on the border o Victoria and New South Wales. Prior

    to the implementation o the latter plan it had been

    the subject o severe community controversy and the

    benets map provided an agreed template upon which

    to move orward.

    Another advantage o taking this approach is that

    because interest groups and demographic and locality

    inormation is collected at the time o the interviews to

    identiy the benets, WBAA is capable o demonstrating

    which parts o the community will perceive dierent

    benets rom water plans and or what reasons. It willalso do the opposite in being able to dene negative

    impacts on some sectors o the delivery o benets to

    particular groups. Potential conicts about airness

    and equity issues can consequently be collected

    in an open and quantitative way. Negotiations and

    conict resolution can then be appropriately targeted

    rather than the vague and oten heated arguments

    about gigalitres o water or need or water quality

    targets. But procedural justice would demand that

    we have a negotiation procedure that is transparent

    and open to all over time so that the values behind

    benets allocation are as evident as the benetsthat are bestowed. Procedural justice demands that

    such key variables as voice (or being heard), good

    communication between all parties, and an adequate

    and visible representation o all values and viewpoints

    are provided during decision making. The WBAA

    approach provides an output that can provide an

    important and understandable evaluation tool in this

    regard.

    Measuring and Evaluating Justice

    In approaching empirical methods or dealing with the

    incorporation o justice in the allocation o benets,an obvious starting point is the social psychologically

    based social justice research literature. This literature

    centres on ideas o equity, procedural justice and

    airness among other concepts. Although this research

    has been applied most oten to distribution o human

    resources, it is equally pertinent

    to the allocation o benets rom

    water. For the planner it also has

    the advantage that it oten usesreliable and valid psychological

    scales to provide a quantitative

    indication o relatively how much

    justice has been dispensed.

    Equity denes the principles that

    should underpin the distributive

    allocation o resources. Generally speaking it has been

    shown that there are two components that are used

    when we make judgments in relation to equity (e.g.

    Rasinski 1987). These have been termed equality

    (everyone should have equal opportunity or access

    to a resource) and proportionality (people should be

    allocated resources in response to the eort that they

    have made to gain access). Both dimensions are

    used in each judgment with diering emphases on

    each depending on the issue at hand. Procedural

    justice relates to the perceived justice in the decision

    making process itsel. There are a number o criteria

    or components that dene procedural justice (see

    Tyler and Blader 2001; Lawrence et al. 1997) such as

    representativeness o public interests included in the

    decision making process, planning activities that areeasy to participate in, provision o sucient and clear

    inormation to encourage participation, voice (or the

    opportunity to inuence the decision), personal respect

    (sometimes called interactional justice) and so on.

    Syme, Nancarrow and McCreddin (1999) have also

    shown that in addition to the two components o

    equity the public have a wide range o lay ethics or

    philosophies that they can bring to bear when deciding

    whether an allocation o water is air or not. The

    airness heuristic is said to include both procedural

    and distributive justice components. In their studiesthese lay ethics associated with distributive justice

    were measured at two levels. Those ethics relevant

    to specic water allocation decisions, and those

    overarching principles that need to be included when

    thinking o the overall outcomes o water allocation in

    general were measured at the same time. Both were

    included in the evaluation o regional water allocations

    decisions. In short, the community can provide ethical

    criteria against which national policies and individual

    localised decisions can be empirically assessed.

    It is interesting that the range o principles used by thegeneral public is similar in many ways to the ormal

    ...a benets map can be developed

    which will show the decision

    makers and the community

    which priority actions can be

    taken to maximise the benets

    outcome rom the implementation

    o the plan.

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    24 Social Alternatives Vol. 27 No. 3, 2008

    philosophies espoused over the years in relation to

    resource allocation (Wenz 1988). Any decision can

    then be crated to incorporate as many o the basic

    principles o airness that are required to represent

    as many o the communitys views on airness as

    easible. Syme et al. (1999) show how most in the

    community could have at least some o their airness

    views included in a potential decision on reallocatinggroundwater in a situation in New South Wales where

    signicant cuts in allocation were required. Access by

    armers to the airness judgments o other community

    members exposed to the outcomes o the re-allocation,

    and their views o the specic means to address them,

    can provide a constructive basis on which to design the

    associated public involvement in decision making.

    Combining the Approaches

    From the above it can be seen that we now have the

    basic tools to reallocate water in a socially accountable

    manner. Firstly the potential benets o the resource

    can be dened. Simple analyses can be conducted

    to demonstrate how water can be managed or overall

    wellbeing. The current distribution o these benets

    can be established and the eects on that distribution

    because o changes in water management can be

    identied quantitatively. Winners and losers can

    be identied using this method and potential conicts

    better understood. I there are alternative policies or

    re-allocation or water planning generally, the relative

    airness o the proposed actions can be examined

    and changed i necessary to more airly reect theairness principles espoused by the public. Public

    discussion and planning can then be interpreted in an

    accessible way to ensure that the social component o

    sustainable water management is met in a way that it is

    not currently. That is, the eects o decisions on overall

    community wellbeing are demonstrated by WBAA and

    clarity and resolution o the justice issues associated

    with sharing are acilitated by the airness analysis. By

    applying both benets and airness methodologies,

    conict management can be enhanced in the short and

    long term. Regardless o the outcomes o a particular

    decision, longitudinal analyses over time can improvethe inclusion o a wider range o community groups.

    The negative impacts o any particular allocation on a

    specic group can be compensated or oset in ongoing

    decisions or other water bodies.

    Australian water reorm has not to this point

    systematically included measures o wellbeing and

    justice which has let the social bottom line largely

    ignored. By taking benets and justice considerations

    seriously and including them in a systematic empirical

    and theoretically consistent way this problem can be

    signicantly alleviated.

    Reerences

    Ackerman, F. and L. Heinzerling. 2004. Priceless: On

    Knowing the Price o Everything and the Value o

    Nothing. New York: The New Press.

    Batten, D. F. 2007. Can economists value waters

    multiple benets? Water Policy, 9(4):345-362

    Dale, A., N. Taylor, and M. (2001). Social Assessment

    in Natural Resource Management Institutions.Melbourne: CSIRO Publishing.

    Delli Priscoli , J. (2005) Five Challenges or Water

    Governance. Address to International Ecological

    symposium on Ecosystem Governance, Pilansberg,

    South Arica.

    Hoekstra, A.Y., H.H.G. Savenije, and A.K. Chapagain.

    2001. An Integrated Approach Towards Assessing

    the Value o Water: A Case Study On The Zambesi

    Basin. Integrated Assessment. 2:199-208.

    Lawrence, R.L. S.E. David, and G. H. Stankey. 1997.

    Procedural Justice and Public Involvement in Natural

    Resources Decision Making. Society and Natural

    Resources. 10:577-589.

    McIntyre, W., D. Tucker, M. Green, G. Syme, L. Bates,

    N. Porter, and B. Nancarrow. 2006. Water Beneits

    Accounting and Assessment: Lake Mulwala Case

    Study. CSIRO Water or a Healthy Country National

    Research Flagship, Land and Water: Perth.

    Michaud, D. and G.E. Apostolakis. 2006. Methodology

    or Ranking the Elements o Water Supply Networks.

    Journal o Inrastructure Systems. 12(4):230-242.

    Moran, C. , G. Syme, S. Hatield-Dodds, N. Porter,

    E. Kington and L. Bates. 2004. On Deining andMeasuring the Benets rom Water. 2nd IWA Leading-

    Edge Conerence on Sustainability: Sustainability

    in Water Limited Environments LES 2004. 8-10

    November 2004. Sydney: Australia.

    Rasinski, K .A. 1987. Whats Fair is Fairor is it? Value

    Dierences Underlying Public Views about Justice.

    Journal o Personality and Social Psychology.

    53:201-211.

    Savenije, H.H.G. 2002. Why Water is not an Ordinary

    Economic Good, or Why the Girl is Special. Physics

    and Chemistry o the Earth. 27(11-22):741-744.

    Selin, S. and C. Pierskalla. 2005. The Next Step:S t r e n g t h e n i n g t h e S o c i a l S c i e n c e V o i c e i n

    Environmental Governance. Society and Natural

    Resources. 18(10):933-936.

    Smith, D.I. 1998. Water in Australia: Resources and

    Management. Melbourne: Oxord University Press.

    Syme, G.J., B.E. Nancarrow, and J.A. McCreddin. 1999.

    Dening the Components o Fairness in the Allocation

    o Water to Environmental and Human Uses. Journal

    o Environmental Management, 57:51-70.

    Syme, G.J., N.B. Porter, U. Goet, and E.A. Kington.

    2008. Integrating Social Wellbeing into Assessments

    o Water Policy: Meeting the Challenge or Decision

    Makers. Water Policy. In press.

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    Social Alternatives Vol. 27 No. 3, 2008 25

    Tyler, T.R. and S.L. Blader. 2000. Cooperation in Groups:

    Procedural Justice, Social Identity, and Behavioral

    Engagement. Psychology Press: Philadelphia

    Wenz, P.S. 1988. Environmental Justice. State University

    o New York Press, Albany, NY.

    Acknowledgements

    The authors thank Land and Water Australia and theCSIRO Water or Healthy Country national research

    agship or support in the development o the concepts

    that underpin this article.

    Authors

    Georey J. Syme, Centre or Planning, Edith Cowan

    University

    Blair E. Nancarrow, CSIRO, Land and Water.

    The authors have a combined experience o more than

    50 years in the research o social aspects o water

    resources management in both rural and urban spheresthroughout Australia. They were ounding members

    o a national centre in CSIRO to bring specialist

    expertise to research in this area. Geo Syme is now

    a Proessor or Planning at Edith Cowan University in

    Western Australia.

    The Innate Gypsy

    Ive been gathering dritwood and tumbleweeds

    An attempt to squirrel away an untamable traveler

    And on second thought there are the squirrels in the trees

    Out beyond the tropical vines o a blue Buddha ca

    Im searching or the romantic to adorn my own back yard

    Flaming patio torches and rusty tin can lanterns

    Lined up in a testament to Australian outback culture

    Even the sweet scents on the air beckon me to stay a while

    Yet world news broadcasts speak too oten o Spice Islands

    And as the sea breeze snus my careully placed torches and lanterns

    Im let in the dark contemplating across what distant shoresThese dritwoods have drited and tumbleweeds have swept

    Melanie Busato

    Elliot Heads Qld

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    Introduction: Groundwater as a Magic Pudding

    Youll enjoy this Puddin, said Bill, handing

    him a large slice. This is a very rare

    Puddinthe penguin leaned across to BunyipBluegum and said a low voice, Its a Magic

    Puddin.

    Observe the rules, Bill, said Sam hurriedly...

    To Jeredelum with the rules, shouted Bill

    Bunyip Bluegum: To have ones noblest eelings

    outraged by reposing a too great trust in unworthy

    people, is to end by regarding all humanity with an

    equal suspicion (Lindsay 1918, 21, 48, 98).

    The metaphor o The Magic Pudding is rom AustralianNorman Lindsays 1918 story about a pudding that

    never ran out and the rules and strategies that were

    devised to protect the pudding rom thieves. The Magic

    Pudding is analogous to the situation in the Lockyer

    valley, 100 km west o Brisbane in Queensland,

    Australia. Until recently groundwater was widely

    considered a secure source or horticulture irrigation

    in the Valley, however water resources have been

    increasingly stressed as a result o high extraction o

    water by users, minimal regulation o take, and little

    replenishment o the aquier due to drought. For more

    than 20 years armers have been treating groundwater

    resources like the everowing magic pudding. Lindsays

    pudding is treacherous like groundwater resources, it

    is unpredictable. High levels o groundwater extraction

    in upstream areas have reduced both surace water

    ow and groundwater recharge in downstream areas.

    Because o high surace water and groundwaterinterconnectivity in the alluvial aquiers, baseow to

    the creeks has reduced over the past 30 years with

    groundwater levels alling below the creek bed (NRM

    2005) resulting in no visible surace ow or most o

    the year. Decreasing availability o water has had a

    substantial economic impact on horticultural irrigators in

    this arming community.

    Like many olk stories about limitless wishes, there is

    a hidden trap or punishment or being too greedy: the

    magical git must not be abused. As Bunyip Bluegum

    warns, there are broader social consequences ithe rules are abused by a ew and trust is no more.

    Historically, government regulation o water use in

    the Central Lockyer only has led to substantial local

    discontent. Supplementation o reserves through

    centralised irrigation inrastructure works (storages and

    pipelines) in the Central and Lower Lockyer has proven

    ineective resulting in little community trust in any

    uture government-derived solution.

    In the Lockyer an opportunity to address the situation

    arose in 2005 in the orm o the Queensland

    governments Moreton Water Resource Planning(MWRP) process, which included the Lockyer.

    Rules or the Magic Pudding:Managing Lockyer Groundwater

    Claudia Baldwincclaudu

    Groundwater resources are oten reerred to as the The Magic Pudding ater NormanLindsays Australian bush tale, because o its apparent never-ending availability. As acommon pool resource however, without rules to constrain use o groundwater, all userswill eventually be aected by diminished ows. This research reers to the case o theLockyer valley west o Brisbane where inadequate regulation o groundwater extraction oragriculture has led to inequitable and decreased availability and use. As part o the broaderQueensland government water planning process, Lockyer irrigators have proposed a

    system o co-management to meet a number o their values or procedural and distributionalairness, triple bottom line sustainability, and stewardship o the resource while at the sametime meeting basic needs or security, sel-suciency, and sense o belonging. Just as ruleswere needed to manage the unruly Magic Pudding, protect it rom thieves and to maintainsocial norms, a set o rules or sel-governance o common pool resources developed byOstrom can be applied to the Lockyer to maintain viability, long-term sustainable use, and asense o community.

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    Social Alternatives Vol. 27 No. 3, 2008 27

    Landholders had been making ad-hoc adjustments

    in their practices or some time, but did not consider

    managing water cooperatively on a catchment (i.e.

    watershed) basis until they suered the eects o a

    drought and encountered the threat o additional

    regulation by government. The leadership required

    and the rules devised to protect the pudding required

    cooperation among the pudding owners. Likewise

    irrigators understood that appropriate rules, cooperation

    and trust would be needed to minimise threats to

    economic viability and community well-being in the

    Lockyer. In response to these threats the LockyerWater Users Forum (LWUF a coalition o 17 sub-

    catchment irrigator groups) proposed a collaborative

    approach co-management to aim or water

    resource sustainability through the MWRP process.

    The eectiveness o this approach required a broad

    understanding o the values underpinning economic

    viability and community well-being.

    Identiying Values through Photovoice Research

    This article reports on research over the period

    2005-2007 about diverse values about sustainability

    within the community and the culture o independencethat Lockyer irrigators needed to conront in order

    to resolve conicts and respond eectively to water

    reorms. Conict oten relates to deep human needs

    and values (Tillett 1991). Understanding values thus

    improves the likelihood o stakeholders having their

    views reected in potential solutions and nding a

    mutually satisactory outcome (Hassan 2001; Ross

    et al. 2002). Qualitative research methods enable

    discovery o rules that are considered legitimate by

    those involved (Trottier 2001). A regime that brings

    local communities into management and decision

    making would reduce disparities and achieve better

    outcomes or all.

    In 2005, 33 stakeholders (irrigators, landcare/

    catchment management, and government) involved

    in Lockyer water issues participated in photovoiceinterviews1 in which photos taken by participants

    were used to elicit values and interests about water.

    The interview analysis revealed the dierences in

    values and interests o various stakeholders that

    needed to be taken into account to negotiate an

    agreement acceptable to two major players, the LWUF

    and Queensland government. Strong values about

    sustainable water use and airness were evident:

    Irrigator views about how to achieve the goal

    Figure 1: The Lockyer Valleyillustrating Upper, Central andLower Lockyer and regulatedareas

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    o sustainable water use ranged rom limiting

    extraction o water within the bounds o the

    aquier to adopting more ecient methods o

    water use. Government and catchment-care

    participants on the other hand, indicated that

    sustainable water use also included returning

    environmental ows to the creek to increase

    surace water ows over time.

    Upper catchment irrigators were less positive

    about water being allocated or the public

    good or or the benet o downstream users.

    Strong airness values were exhibited by those

    irrigators most negatively aected by existing

    inequitable regulations and lack o water (i.e.

    those downstream; distributional airness).

    However all participants indicated community

    should be involved in decision-making (ie.

    procedural airness).

    In addition, dierent styles o decision-making were

    evident between irrigators and government participants.

    There was a strong need or independence and sel-

    suciency among irrigators yet their business was

    highly integrated with amily, community, and the

    land. Sense o community, sense o place and land

    stewardship values were important. Government

    decision-making was more collaborative within

    and between agencies but agency ocers were

    more detached rom the outcomes o their water

    management decisions they

    did not need to live with them on

    a daily basis and their income,

    amily, homes and community

    were not directly aected.

    Lack o inormation about water

    planning and data about aquier

    behaviour was considered critical.

    LWUF needed to understand

    implications o the MWRP and how they could inuence

    it. The lack o hard data about the behaviour o the

    aquier and interconnectivity with surace water causeddisagreements among irrigators and with government

    on how groundwater should best be managed. All

    parties recognised that better inormation was needed

    on the relationship between extraction and aquier

    levels.

    LWUF proposed a system o sel-management later

    renamed co-management as a way o engaging

    irrigators in managing the resource collaboratively with

    government. Key progress in consolidating irrigators

    views occurred at an LWUF workshop in April 2006,

    at which the photos taken by irrigators were sharedin small groups and agreement was sought around

    topics such as sustainable water management and

    sel-management. A major outcome o the workshop

    was the agreement among irrigators on an objective

    o sel-management: Water users manage a just

    balance between eective and ecient use o the

    water resource or the community and environmental

    benet (Baldwin 2006). This objective captured

    irrigators airness, environmental, economic and social

    sustainability (triple bottom line) values. This wasan important milestone that recognised the diversity

    o opinions within the group about environmental

    constraints and regulation, as well as the need to

    present a common voice when negotiating with

    government on the MWRP.

    Rules that Acknowledge Values

    When private benet is considered in isolation to

    the extent that it ignores impacts on others or the

    environment, the term sel-interest is oten used.

    Hardins (1968) tragedy o the commons concludedthat, in relation to common-pool resources such

    as water, individual sel-interest would prevail over

    cooperation unless constrained by some means.

    Groundwater is an example o a common-pool resource

    where there is low excludability o users (beneciaries

    are dicult to exclude) and high subtractability o

    benets (i.e. i used by one, then it is dicult or

    others to use) (Sarker et al. in press). In such social

    dilemmas each person may act selshly to maximise

    his or her own personal gain, but i all members operate

    in this way then eventually outcomes or all are reduced

    and everyone is disadvantaged.High levels o use can lead to

    degradation o the whole system

    and destruction o the resource

    (Van Vugt and Samuelson 1999).

    There is however substantial

    evidence that government, the

    community, and an awareness o

    impacts play a role in moderating

    the predominance o individual sel-interest. In act,

    more than 30 actors have been identied as aecting

    successul management o commons in the collective

    interest (Agrawal 2003).

    Ostrom (1992, 2005) argued that with a set o rules

    and the support o governments, stakeholders can

    rise above their individual needs. Syme et al. (1999)

    ound that the community sees a need or rules or

    guidelines developed by stakeholders with government

    responsible or enorcing rules, in order to handle

    sel-interest. A recent attitudinal survey o Southeast

    Queensland water use conrmed a high level o

    support (70%) or community management within

    government guidelines and a low level o trust o either

    sel-regulation or regulation solely by government

    (Baldwin 2007). Accordingly, while there is a need

    For more than 20 years armers

    have been treating groundwater

    resources like the everowing

    magic pudding.

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    Social Alternatives Vol. 27 No. 3, 2008 29

    or community involvement, governments need tobe

    responsible or policy, monitoring and enorcing rules

    made by the community to protect everyones interests.

    Just as government plays a role in moderating sel-

    interest, community values also have an eect. Natural

    resource management is a social dilemma o conict

    between the short-term sel-interest o users and the

    long-term collective interest o the user community.Shared knowledge and values are integral to concepts

    o community. Sel-interest can be tempered by pro-

    social motivations such as airness

    and eciency when making

    water-allocation decisions (Syme

    et al.1999). Such concepts are

    relatively complex. People can, at

    the same time, believe in equal

    opportunity or accessing water

    yet support rewards or those

    who have already invested in

    developing the resource. Solutions

    are related to the right mix o airness ingredients

    (Syme et al.1999), or in consensus-building terms, the

    right package (Susskind and Cruikshank 2006). An

    alternative community-based model can oster sel-

    restraint among users provided they eel attached to

    their community (Van Vugt 2002) and there is a sense

    o reciprocity (Marshall 2004). Managing a connective

    resource such as water should be through local,

    collective and inclusive methods that support sense

    o belonging, rather than distant alienating centralised

    institutions (Strang 2004).

    Syme et al. (1999) also argued that people will modiy

    personal demands i they believe there is adequate

    knowledge about their environment, and i they

    understand that management practices will alleviate the

    problem. Where there is high uncertainty, people tend

    to overestimate the robustness o the environment and

    not restrict their activities. Thus integrated mechanisms

    to distribute credible data are vital or users to

    participate meaningully in the process.

    Water management decisions might also bemotivated by basic human needs or independence

    and control over ones lie (Fisher et al. 1991). The

    norm o sel-suciency implies that people should

    take care o themselves (Hewstone et al. 2008).

    While there is a legitimate private economic benet

    rom water in making a living rom the land, sel-

    interest can predominate when aced with possible

    negative impacts rom reduction o water use.

    Sel-interest can be moderated by an overarching

    government ramework, an ethic and understanding

    o environmental sustainability, sense o community,

    independence rom excessive regulation, and

    involvement o the community in developing the

    rules. Thus the onus is on parties to the Lockyer co-

    management concept to embrace appropriate and

    agreed management rules.

    Rules or the Lockyer Valley Magic Pudding

    As a result o negotiations with LWUF, the Queensland

    government agreed to investigate user-administered

    approaches to groundwater management which mightlead to a sel-management rules ramework with an

    underlying base level o regulatory management

    (NRM 2005, 35). The MWRP

    released in July 2006 identied

    the next phase o water planning,

    the Resource Operation Plan

    (ROP), as the vehicle or

    incorporating negotiated rules

    on co-management. Largely this

    was a win-win solution. Because

    o insucient data on water

    use in the Lockyer or makingdetailed decisions about ROP

    allocations, co-management was attractive to the

    Department o Natural Resources and Water (NRW). It

    would allow or adaptive management as inormation

    became available and would assist irrigators to

    take responsibility or their regulated use. Irrigators

    too, recognised that it was in their best interest to

    have well-managed water resources. Transparent

    co-management incorporating direct eedback on

    use and aquier levels through metering, monitoring

    across the valley, and more inormed sub-catchment

    decision-making, would alleviate concerns o inequity.

    Co-management could provide a ramework or their

    input, replacing insecurity about unproven regulations

    with a process over which they had more control.

    Such a process though is dependent on NRW being

    convinced that co-management will achieve MWRP

    objectives and Queenslands commitments under the

    Intergovernmental Agreement on the National Water

    Initiative (COA 2004), relying on the LWUF to convince

    NRW that it would be a legitimate and accountable

    group to lead the process.

    Design principles and rules or sel-governing

    institutions o common pool resources, developed

    through examination o hundreds o cases o successul

    sel-governing institutions (Ostrom 1992, 2005), could

    be applied in the Lockyer to ensure success o the co-

    management proposal (Sarker et al. in press). These

    rules can be used to moderate the short-term sel-

    interest o users with the long-term collective interest

    o the user community, providing the sense o control

    over destiny sought by landholders and accountability

    sought by government. The LWUF proposal built

    in certain governance attributes recommended inOstroms (1992) rules or sel-governance o common

    pool resources, such as monitoring, enorcement

    Values-based rules would go

    a long way towards achieving

    long-term sustainable resource

    use, economic viability,

    airness, and a sense o

    community.

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    30 Social Alternatives Vol. 27 No. 3, 2008

    and conict resolution, recognising or example, that

    agreement on a sae yield or the aquier is likely to be

    a major issue or sub-catchment negotiations.

    Without going into detail about Ostrom et al.s (1992,

    2005) eight design principles, the co-management

    proposal accepted by government is either inconsistent

    with or not addressing our o the principles. There aretwo areas where the LWUF proposed co-management

    concept is consistent with Ostroms principles but not

    accepted by government. First, an initial Ostrom

    principle is that the area o the groundwater system

    and access rights are clearly dened. According to

    the MWRP, the Central Lockyer which is already

    regulated will be excluded rom the area subject to co-

    management. There is thus a risk o continuing inequity

    and inconsistent regulation within the same system.

    Secondly, the ourth Ostrom principle is that monitors

    should be accountable to the users or are the users

    themselves. LWUF proposed owning water meters with

    an independent auditor to monitor resource conditions,

    irrigator behaviours and compliance. NRW however

    insisted on compliance with

    its State-wide Metering Policy

    which mandates government

    ownership and maintenance

    o meters and control o

    monitoring. This challenges

    the irrigators desire or sel-

    suciency and independence

    and is contrary to the thinkingthat meters give users a sense o control and

    accountability over extraction patterns, with adaptation

    o use accordingly. Such structural interventions may

    not succeed i they are perceived as costly, unair

    and inringing on individual reedom (Van Vugt and

    Samuelson 1999).

    In addition, there are two unaddressed principles.

    There has been no discussion between LWUF and

    NRW in relation to the second principle which relates to

    proportional equivalence between benets and costs,

    i.e. water extraction should be costed proportional tobenets rom use. While charges or metering have

    been discussed, user charges or the amount o water

    taken or administration o the co-management system

    have not. Water pricing can encourage eciencies, but

    irrigators were also concerned that paying or water

    would place unnecessary strain on those armers

    already aected by drought and divert unds rom

    introducing more ecient irrigation equipment. Water

    pricing was seen as a threat to irrigators economic

    well-being and to long-term community sustainability.

    Furthermore another Ostrom principle (the third)involves extraction rules being negotiated within sub-

    catchment management area groups collective-

    choice arrangements, to tailor rules to local

    circumstances and devise rules that are considered air

    by participants. This is a huge unknown in relation to

    the Lockyer proposal. Until co-management details are

    agreed between NRW and LWUF, the extent o irrigator

    control or input in negotiations about water allocation

    and management may simply be rhetoric.

    Co-management is intended to put responsibility

    or sub-catchment management o groundwater in

    the hands o irrigators, with government support

    and over-arching regulation through the ROP yet to

    be developed. There are contentious value-based

    issues yet to be resolved. It challenges NRW to ease

    control. LWUF is still establishing itsel as a respected

    peak body supported by all irrigators. Unless there is

    adequate organisational support or LWUF to enable

    equitable negotiations within the Valley and with NRW,

    co-management is likely to be token.

    Groundwater in the Lockyer was once thought to be

    bounteous like the Magic

    Pudding. Just as rules

    were needed to manage

    the treacherous Magic

    Pudding, protecting it rom

    thieves, and maintaining

    social norms, Ostroms

    rules or sel-governance

    o common pool resourcesmay be suitably adapted or Lockyer co-management.

    These rules illustrate the tensions about how the

    Pudding groundwater should be managed. Values-

    based rules would go a long way towards achieving

    long-term sustainable resource use, economic viability,

    airness, and a sense o community core values o

    the Lockyer irrigation community. In the absence o

    value-based rules Lockyer irrigators are placed in a

    treacherous position where the benets o the magic

    pudding are put at risk or all.

    (Endnote)1 The methodology is explained in greater detail in Baldwin, C and H

    Ross (2006) and Baldwin, C. (under review).

    Reerences

    Agrawal, A. 2003. Sustainable governance o common-

    pool resources: context, methods, and politics. Annual

    Review o Anthropology 32: 243-263.

    Baldwin, C. 2006. LWUF Workshop Outcomes. unpublished

    report. Gatton, University o Queensland.

    Baldwin, C. 2007. An Attitudinal Survey o Water

    Management and Use in South East Queensland.unpubl i shed report . Br i sba ne, Uni v ers i ty o

    Queensland.

    Strong airness values were

    exhibited by those irrigators

    most negatively aected by

    existing inequitable regulations

    and lack owater.

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    Social Alternatives Vol. 27 No. 3, 2008 31

    Baldwin, C. (under review). Integrating Values and

    Interests in Water Planning using a Consensus-

    building Approach. PhD thesis. Natural and Rural

    Systems Management. Brisbane, University o

    Queensland.

    Baldwin, C. & H. Ross 2006. Stakeholder Perceptions o

    Water Reorm in Two Catchments in Queensland. 9th

    International River Symposium, Brisbane.CoA 2004. Intergovernmental Agreement on a National

    Water Initiative between the Commonwealth o

    Australia, and the Governments o New South Wales,

    Victoria, Queensland, South Australia, the Australian

    Capital Territory and the Northern Territory Canberra,

    Commonwealth o Australia. Canberra.

    Fisher, R., W. Ury, et al. 1991. Getting to Yes: negotiating

    an agreement without giving in. Sydney, Random

    House.

    Hardin, G. 1968. The Tragedy o the Commons. Science

    162: 1243-1248.

    Hassan, F. 2001. Water or Peace: A Cultural Strategy.

    In History and Future o Shared Water Resources. F.

    Hassan, M. Reuss, J. Trottier et al. Paris, UNESCO

    IHP WWAP. 6: 1-19.

    Hewstone, M., S. Wolgang, et al. 2008. Introduction to

    Social Psychology: A European Perspective. Oxord,

    Blackwell Publishing.

    Lindsay, N. 1918. The Magic Pudding. North Ryde, NSW,

    Angus & Robertson.

    Marshall, G. 2004. Farmers cooperating in the commons?

    A study o collective action in salinity management.

    Ecological Economics 51: 271-286.NRM 2005. Lockyer Valley discussion paper: declaration

    o the whole Lockyer Valley as a subartesian area.

    Brisbane, Queensland Natural Resources and

    Mines.

    Ostrom, E. 1992. Crating Institutions or Sel-Governing

    Irrigation Systems. Caliornia, ICS Press.

    Ostrom, E. 2005. Understanding Institutional Diversity.

    New Jersey, Princeton University Press.

    Ross, H. , M. Buchy, et al . 2002. Laying down the

    ladder: a typology o public participation in Australian

    Natural Resource Management. Australian Journal o

    Environmental Management 9(4): 205-217.Sarker, A., C. Baldwin, et al. (in press). Managing

    Groundwater as a Common-Pool Resource in

    Australia. Water Policy.

    Strang, V. 2004. The Meaning o Water. New York,

    Berg.

    Susskind, L . and J . Cruikshank 2006 . Breaking

    Roberts Rules: The new way to run your meeting,

    build consensus, and get results. New York, Oxord

    University Press.

    Syme, G., B. Nancarrow, and J McCreddin. 1999.

    Dening the components o airness in the allocation

    o water to environmental and human uses. Journalo Environmental Management 57: 51-70.

    Tillett, G. 1991. Resolving Conict: A Practical Approach.

    Oxord, Oxord University Press.

    Trottier, J. 2001. The Need or Multiscalar analysis in the

    management o shared water resources. UNESCO-

    IHP. Paris, UNESCO-IHP WWAP: 1-10.

    Van Vugt, M. 2002. Central, Individual, or Collective

    Control?: Social Dilemma Strategies or Natural

    Resource Management . American BehavioralScientist 45(5): 783-800.

    Van Vugt, M. and C. Samuelson 1999. The Impact o

    Personal Metering in the Management o a Natural

    Resource Cris is : A Social Di lemma Analysis .

    Personality and Social Psychology Bulletin 25(6):

    735-750.

    Author

    Claudia Baldwin is a Lecturer in Regional and Urban

    Planning at the University o Sunshine Coast, Australia.

    Her research has ocused on improving water allocation

    planning through addressing values and interests o

    stakeholders using a consensus-based approach;

    and collaborative natural resource management and

    governance in planning.

    This work was carried out with the assistance o the

    Cooperative Research Centre or Irrigation Futures

    (CRCIF).

    Flash Cards

    Always throwing you a scare.

    Have belies they can never pinpoint.

    Consider the world kissing kin.

    Age into looking like

    old goods up or a rummage sale.

    other side o the coin

    Right about everything.

    Keep the olwing ready to throw it.

    Consider aection

    in public unmentionable.

    Age into looking like old leties.

    Philip A. Waterhouse

    Sonoma, Caliornia

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    32 Social Alternatives Vol. 27 No. 3, 2008

    Social Licence to Irrigate:The Boundary Problem

    markl. Shepheardandpaul V. martin

    The ability o an irrigation business to use water depends on having a property rightto access water, but exercise o this right also depends on government decisions toallocate water or invest in water inrastructure. While this secure property right maybe necessary, it is ar rom sucient. A social licence is also needed.

    It has been suggested that a legal duty o care, or triple bottom line reportingwill protect that social licence. This article suggests that such rhetoric masksa undamental management problem o the lack o boundaries to social

    accountability. Managers ace a conict between their legal duties to managethe enterprise in the (economic) interests o its owners and the vaguely denedexpectation that they will meet unspecied social obligations.

    Introduction

    Social licence is a voluntary unwritten consent that a

    community attaches to resource use. The importance

    o social licence to arming is seen in processes like

    the re-negotiation o water sharing, or the continuance

    o sel-management arrangements. More dramatic

    examples exist when a community punishes actions

    that are legal but violate community expectations (such

    as in the recent conicts about mulesing).

    A social licence depends on satisying social

    expectations (Gunningham, Kagan, & Thornton 2002;

    Lynch-Wood & Williamson 2007). Expectations are

    not constrained by legal rights or obligations (Lynch-

    Wood & Williamson 2007) and do not necessarily

    respect private ownership. Ownership o a legal right to

    resources does not guarantee community support or

    the exercise o that right. Rather social licence dependson law, belies, relationships, administration and

    expectations. (Hone & Fraser 2004; Lyons & Davies

    2007; Macintosh & Denniss 2004; National Farmers

    2004; Ra 2003; Ra & Cooke 2005; Robertson 2003;

    Shine 2004; Spencer 2005; WWF 2005). Many aspects

    are inherently political, and not necessarily logical rom

    the point o view o an irrigation business manager.

    Property is about the rules governing access to and

    control o resources, that exists as a relationship

    between people (the giver and receiver o the access

    right) (Stallworthy 2002 see chapter 3, 77-78). A water

    entitlement as a orm o property involves two propertyrights. One is the (tradable) licence to extract some

    percentage o the available water, with availability being

    administratively determined. The second is the use right

    (usuruct) once that water is available. These rights are

    continuously adjusted through mixed political, legal and

    administrative processes. These include negotiation

    o water sharing plans and decisions about annual

    allocations, the development o laws to determine

    the priority o water access, and public investment in

    water inrastructure. These processes determine the

    conditions or trading, use and the availability o water.

    Many changes in access to water occur with limited

    regard to the apparent security (or property right) that a

    tradable entitlement to water suggests.

    It is normal or property rights to be subject to

    constraint. Land zoning, natural resource management

    legislation, and industry or supply chain codes

    o practice are all ormal expressions o socialexpectations o behaviour.

    Social responsibility debates are important to irrigation

    businesses (Gunningham 2004). Water reorm has

    changed how the water resource is shared, making

    the tradeos between the environment, urban areas

    and arming more apparent. Water enterprises are

    continuously engaged in a negotiation with society.

    Justication o the social licence is continuously

    required to succeed in these negotiations, suggesting

    that in the longer term the exercise o private property

    interests is materially constrained by accountability tothe community.

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    Social Alternatives Vol. 27 No. 3, 2008 33

    Accountability and Boundaries o Responsibility

    Accountability exists in three orms (Figure 1).

    Compliance with ormal legal responsibilities is the

    rst. These ormal requirements may be daunting, but

    they are generally well dened. There is little choice

    but to comply. The second orm is the managerial

    responsibility o governance. Examples o managerial

    responsibility are a duty to manage honestly and inthe interest o shareholders or the common law duty

    not to harm others through negligence. A business

    manager has little discretion other than to satisy these

    requirements.

    The third orm o accountability is dierent. It is

    social accountability, reecting expectations that are

    neither constant nor dened by any legal instrument.

    For example, the standards expected o a business

    or animal welare, the environment, or treatment o

    people, are constantly changing. There are always

    groups whose demands go beyond contemporary

    practice. It is hard or the manager to say clearly where

    the boundaries o their social responsibilities lie.

    Society expects that any business will not cause

    avoidable harm, will honour stakeholder rights and

    adhere to the ordinary canons o justice (Bowie 1991).

    Speciying such social expectations is dicult. This is

    because o their diversity, with the potential to cover

    many economic, political, ecological, social, and/or

    cultural concerns over the consequences o enterprise

    or management behaviour (Epstein 1987). Vague

    inormal expectations o responsible behaviour are

    oten couched as arguments about environmentalstewardship and ecologically sustainable development

    (McKay 2006; Warhurst 2005). They do not provide

    guidance at a level o precision required to design

    reporting systems, develop investment programs and

    train sta in response to social concerns.

    A process to objectively dene the boundaries o

    accountability is required to ocus investment where

    accountability truly lies. This ought to provide a

    basis or genuine dialogue with stakeholders, anability to guide the development o expertise and

    encourage management action that is disciplined

    by clear accountability. Without such clarity, water

    businesses ace signicant practical problems. These

    include investment o resources in pursuit o ruitless

    causes, nave awareness about the relevant social

    and environmental issues, a weak basis or working

    relationships and reaction without the benet o

    strategy.

    Dening Managerial Boundaries o Responsibility

    Integrating corporate responsibility with business

    strategy requires that managers decide the social

    responsibilities, management goals and actions that

    they are prepared to embrace (Brooks 2005). Clarity

    about boundaries o responsibility will not be ound

    merely by responding to the ever-shiting expectations

    o society. There are our logical approaches to help

    a business dene its social responsibilities. These

    are: reerence to norms o behaviour within society;

    dialogue with community partners; considering

    legitimacy and ocussing on trust; or some mixture o

    these interlocking concepts. Table 1 outlines these.

    The Boundary Problems

    A legal duty o care and triple bottom line reporting are

    two approaches proposed to assist with deence o

    the social licence to irrigate. Duty o care is a process

    rom the common law, used to draw boundaries o

    responsibility or harms inicted on others (Cane 2002).

    The process has two stages. The rst determines i one

    person owes another a duty to prevent certain harms

    (Fleming 1998). I a duty exists then specic behaviour

    is judged against the duty to determine liability.

    Triple bottom line reporting is derived rom accountingand perormance management in business. Reporting

    perormance against three categories (the triple

    bottom line) is expected to provide transparency and

    through public scrutiny provide an impetus or improved

    perormance.

    Each o these approaches has limitations in providing

    clarity about undened social accountability as neither

    reects all the key dimensions (identied in Table 1

    above) o a boundary setting ramework. Duty o care

    emphasises norms o behaviour, while triple bottom line

    reporting is more ocussed on alliance building with thecommunity. Both reect aspects o legitimacy and trust

    (Table 2).

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    The Boundaries Problem in Duty o Care

    Duty o care has been promoted to improve clarity

    about social boundaries o responsibility (Gunningham

    2004). This has strong political appeal rom various

    quarters. Duty o care is expected to clariy the

    responsibilities o access to resources, provide

    regulatory targets or sustainable agriculture, and

    apportion costs or public good conservation (Australian

    Conservation Foundation 2002a, 2002b; Australian

    Farm Institute 2001; House o Representatives

    Standing Committee on Environment and Heritage2001; Industry Commission 1998; Keogh 2002;

    National Farmers Federation 2004; The Wentworth

    Group o Concerned Scientists 2003; Watts 2004;

    Young et al. 2003). However, rom the law and the

    political rhetoric it is possible to distil twelve distinct

    meanings or duty o care (Table 3). Multiple meaning

    and lack o clarity will make duty o care an awkward

    tool or dening clear boundaries o responsibility.

    Even i these alternatives could be reconciled and

    a settled meaning or duty o care developed, this

    does not solve the problem that social expectations

    o irrigation businesses have a moral basis that dees

    clear denition. Many debates involve the relativemoral value o irrigation versus other values (notably

    environmental). For example, a trade-o between water

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    36 Social Alternatives Vol. 27 No. 3, 2008

    Will Triple Bottom Line Reporting Prove

    Responsibility?

    Reporting should reect those eects or which the

    business is prepared to be held accountable and

    committed to act upon. Without this, triple bottom

    line reporting is little more than public relations.

    Preparedness to act reects the underlying values,

    socio-cultural norms and perceptions that exist aboutthe organisation, its sense o its ethical obligations,

    its operations, and any other considerations that

    it believes dene its boundaries o responsibility

    (Longsta 2000; Muller & Siebenhuner 2007).

    Preparedness to act is likely to arise through

    awareness o community well-being and through

    dialogue with the networks which link the business

    to society. Well-being is described as an overall

    satisaction with lie (Australian Bureau o Statistics

    2004, 149) and is recognised as a valuable concept

    in developing expectations o perormance associated

    with natural resource management (Lockie et al. 2002).

    Critical evaluation o the social and environmental

    perormance o irrigation businesses occurs through

    networks such as local communities, environmental

    stakeholders, or networks o competing water users.

    Networks are likely to be the place where criticisms o

    irrigation enterprises acquire political power.

    Networks then are relevant or considering social

    responsibility and deence o the social licence as

    they can oster shared norms and support cooperationthat leads to changes in wellbeing (Organisation or

    Economic Cooperation and Development 2001).

    This suggests that boundaries o responsibility may

    be best rened through a process where irrigation

    businesses develop networks with their most relevant

    communities, through which they explore their specic

    contribution to wellbeing (gure 2). Attention to the

    welare concerns o relevant networks makes it more

    likely that specic issues, circumstances and power

    relations will be reected in a tacit agreement about

    social responsibilities (Lockie et al. 2002).

    This would lead enterprises to report against specic

    contributions to welare o specic networks, rather than

    more ill-dened generalities about corporate impact.

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    Social Alternatives Vol. 27 No. 3, 2008 37

    Triple bottom line perormance reports rom irrigation

    water providers typically classiy social licence issues

    under the headings o community service, customers,

    sta and governance (Goulburn-Murray Water 2006;

    Murray Irrigation Limited 2006; Murrumbidgee Irrigation

    2006; Southern Rural Water

    2006; State Water 2005;

    SunWater 2006). It could beassumed that these reect

    which networks welare

    are matters upon which

    the enterprise is prepared

    to act. It could be argued

    that a politically more sophisticated approach to

    protection o the social licence would be less ocused

    on the interests o networks already aligned to the

    water enterprise, and be more concerned with likely

    opponents to its continued social licence.

    While this would inevitably be challenging, it would

    probably be more meaningul in terms o the

    undamental purposes o triple bottom line reporting.

    The question o what welare issues (o what networks)

    are most relevant to social accountability is one that

    could be ruitully researched.

    It would seem that a process o deciding which

    networks and then what welare issues, may assist

    the business in dening its voluntary social reporting

    strategies. However, merely doing so may not serve to

    clariy the boundaries o its social responsibility. Someprocess or marrying sel-dened views o responsibility

    seems to be necessary,

    with improved sensitivity to

    accountability likely to be

    imposed by others who do

    not necessarily respect that

    sel-denition.

    A Proposal to Action Social

    Accountability

    Rather than leave this problem hanging over the heads

    o managers we conclude this article with a proposalor irrigation businesses to address social licence

    concerns. Figure 3 suggests three steps to better

    identiy social accountability.

    Once these accountabilities have been claried,

    genuine engagement with sta and stakeholders can

    help managers to deepen their understanding o social

    expectations, and assist in rening the boundaries o

    the business accountability. It could also make triple

    bottom line more meaningul.

    Once accountabilities have been identied, thebusiness can examine the appropriate measures or

    reporting, and the internal processes required. This is

    an important practical step because reporting costs

    to the business arise largely rom internal processes

    rather than external expectations.

    The irrigation business will then be in a position

    to publically speciy: its

    citizenship approach and

    the priorities or reportingand action, the issues

    and metrics to be used

    in reporting perormance;

    and the internal business

    systems to be used to satisy

    the accountability requirements. Such a statement

    o external accountabilities and leadership intentions

    can be circulated to owners and regulators o the

    irrigation business and selected stakeholder groups

    or review and eedback. This statement and its review

    process would orm the basis or a ormal citizenship

    strategy or the business, to be publically reected in

    perormance reporting. The strategy should be subject

    to regular management review and remain a oundation

    or reporting perormance.

    Irrigation Sector Strategy and Social Accountability

    Water will remain a contested resource. Political

    conict over its best use will be a eature o irrigation.

    Those businesses that are best able to preserve the

    support o the community can be expected to be more

    competitive, particularly as water allocation processes

    and inrastructure provision or its delivery will remainsubstantially political. Deence o the social licence to

    irrigate is a matter o strategic

    and economic concern, thus

    social accountability is o

    more than academic interest.

    Duty o care and triple

    bottom line reporting can

    be benecial i they can be

    advanced to a practically

    useul stage. However the adoption o some aspects

    o community expectations into law or managementpractice will not eradicate disputes which prejudice

    the social licence to irrigate. Managers o irrigation

    businesses must expect that their use o water will

    remain contested as climate change, population

    increase and continuing changes in attitudes give rise

    to new social expectations and undamental conicts.

    These managers will have to re-dene the boundaries

    o their responsibility. These boundaries will not be

    set by the law, but may be as powerul as the law in

    dening access to resources. We have suggested one

    possible process or tackling this dicult challenge.

    Water enterprises are continuously

    engaged in a negotiation with society.

    Justication o the social licence is

    continuously required to succeed.

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    38 Social Alternatives Vol. 27 No. 3, 2008

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    Mark Shepheard is a PhD scholar at the Australian

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    England. Mark has cross disciplinary interests in natural

    resource management, agriculture, environmental

    change, law and policy.

    Paul Martin is Proessor o Agriculture and Law

    and Director o the AgLaw Research Centre at the

    University o New England. Proessor Martin

    has many years o business experience, including

    high technology enterprises, venture capital, and as

    a member o the NSW Innovation Council and the

    Australian government Pooled Development Funds

    Registration Board. He has authored books and studies

    on taxation, natural resources, and negotiation; and

    has advised local and international corporations andgovernments on strategy in a range o areas including

    taxation leveraged investment, harvesting and shearing

    robotics, chemicals, healthcare and high technology.

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    Cooperative Research Centre or Irrigation Futures

    (CRCIF) as part o the System Harmonisation Program,

    Sociocultural and Institutional Change Project.

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    Authors

    Rust

    when you come or me will you take meon a stretcher?

    Kim Mann

    Henley Beach SA

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    In many areas throughout Australia, water use is o prime concern and its management requires a complexgrasp o a number o inter-related eatures. This article reects upon Australian residential water restrictions ina criminological light. By underemphasising the ecologic and environmental impacts associated with breacheso residential water restriction schemes, the relevant harms are trivialised in scope and provide only a thinunderstanding o both the harm at issue and the underlying conditions which underpin the restrictions. Suchregulatory rameworks operate to (1) rame the harm at issue in overly anthropomorphic terms as well as(2) concentrate on the instrumental impact o water-restrictions rather than providing a multi-dimensionalunderstanding o those harms associated with breaching residential use. In light o such issues, this article

    discusses what is gained by viewing aspects o excessive water-use in terms o environmental harm.

    Criminological Approaches toResidential Water-Restrictions:

    A Sensitising Perspective

    rhain Buth

    The lavish use o water or residential purposes iseroding in the developed world, particularly here in

    Australia. Population explosions, irregular rainall,

    lowering water-tables, changing weather patterns, the

    associated prospect o climate change and a range

    o other related issues make or haunting scenarios

    over dangerously low reservoirs and uture water

    supply (Cullen 2005). In the main, such scarcities

    can no longer be ignored without placing at risk basicquality o lie issues or uture populations. In raming

    the Australian response, the perceived severity and

    scope o securing water or residential, commercial

    and industrial use is a problem requiring sustained

    regional solutions. These proposed solutions take

    account o increased internal water demands, shiting

    demographics underpinning urban planning, the eect

    o water-use on the economy and, o course, the

    impact on the ecologic health o the wider Australian

    landscape.

    A signicant re-think on water supply has been oneo the main policy initiatives, with the Coalition o

    Australian Governments National Water Initiative

    (NWI) o 2004 reecting the broad principles upon

    which issues o water are to be dealt with. One plank

    o the NWI is that environmental harm is created by

    not returning environmental ows to waterways and

    rivers (NWI 2004). Yet with growing urban populations,

    the demand or residential water has proportionately

    increased even with the present and uture concerns

    o water scarcity. One common response has been

    to eect water restrictions. This article explores

    residential water restrictions in Australia, drawingbroadly upon the criminological literature (See Halsey

    1997a; Situ and Emmons 2000; Lynch and Stretsky

    2003; Beirne and South 2007; White 2003; White

    2005). I will argue that the harms which surace

    in breaches o residential water-restrictions across

    Australia are dominated by anthropomorphic concerns

    and a broader emphasis on ecologic health would be o

    benet.

    Regulating water-use raises issues or ederal, state

    and local governments, the range o industries and

    commercial enterprises that rely upon inrastructures

    o water, as well as residential users access to water.

    Schemes to restrict water-use are only one plank o

    a larger platorm o reorms to address the expanding

    scope o the water problem; uture water allocation,

    water inrastructures, supply and pricing issues are also

    relevant.

    Residential water-restriction schemes are presided

    over by local government unless otherwise overridden

    by state governments. These bodies are able toaccount or the variables o rainall, population density,

    weather patterns, local hydro-geologic conditions,

    water management inrastructures, as well as

    sensitively respond to the handling o current and uture

    residential, industrial and commercial water-use and

    demand. Consequently, while remaining a complex

    governance issue with regional and national water-

    priorities at stake, local water authorities are positioned

    to make inormed decisions about the quality and type

    o restrictions imposed on residential users.

    Mapping Australian residential water-restrictionschemes typically involves a series o decisions by

    the applicable water authority determining the level

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    measurable water quality indicators or the Logan

    and Brisbane Rivers, hence providing greater clarity

    over what is meant in terms o environmental values,

    as well as how harm is to be understood in a specic

    environmental context. Hence one would expect such

    values to be embedded in the material relevant to

    residential water-restrictions.

    However, this notion o environmental values

    underpinning and inorming environmental harms

    appears to be less prevalent in relation to residential

    water-restrictions. There is an apparent premise that

    water-use in a residential context, whatever its symbolic

    and ecologic importance, should be managed or the

    sustained benet o human societies. In reviewing

    the residential water-restriction material or Brisbane

    and Adelaide, it appears that the harms constructed

    in association with water-use are grounded in risk-

    thinking, where residential users place larger society

    at risk by their behaviours and choices in relation to

    their water-use. Harm materialises (to humans) with

    acute shortages o supply, decreasing the quality o

    residential lie not to mention the deleterious eects

    on urban growth, as well as industrial, commercial and

    agricultural endeavours. White (2003) also notes this

    anthropomorphic raming o harm in relation to the uses

    o water. White emphasises that water is, obviously,

    given legitimacy or drinking yet asserts that other uses

    are more contestable, which he terms as mis-uses.

    In applying this line o thought to residential water-use,two central mis-uses can be identied (1) excessive

    water use and (2) improper use, where water could be

    used in a more productive or ecient ways. In reviewing

    public campaigns aimed at

    increasing water-conscious

    behaviours, mis-uses o

    water would include lengthy

    daily showers and baths,

    overly saturating water-

    intensive gardens, cleaning

    sidewalks or driveways with

    high-pressure hosing andthe like, which seem distant rom broader environmental

    concerns. Even emphasising the common-pool

    dimensions o water-use does not provide adequate

    linkage to waters broader role with respect to non-

    human species and ecologic health. To be clear, there

    is a practical, well-intentioned quality attributable to an

    anthropomorphic understanding o these harms. Indeed

    it is responsible to acknowledge the harms associated

    with unchecked residential water-use. However, by

    the very emphasis o such a construction, connections

    to the wider ecosystem, including issues over bio-

    diversity and specic harms to a range o species,auna and the general health o the environment are

    written out o both the regulatory ramework as well

    as the public discussion over residential water-use.

    Clearly, there is much to gain by holding onto and

    putting orward an anthropomorphic view o these

    harms. Ultimately it is or its eect on individuals

    and communities o this and uture generations that

    regulating such harms is to have its most proximate

    benets (May 1995; Braithwaite 2000). By ramingharm in anthropomorphic terms we are putting orward,

    in many instances, a commendable response to

    the problems associated with the scarcity o wa


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