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Social Influence - Compliance Techniques

Date post: 11-Nov-2015
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Psychology
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  • Automatic Responding: taking advantage of peoples tendency to respond to particular cues in predictable ways.

    Positive Moods: make a request in a situation in which the target is in a good mood.

    Friendship/Liking: we are more likely to comply to the requests of friends or other liked individuals - ingratiation: flatter someone so they like us and they are more likely to comply to a request if they like us - similarity

  • Perceptual Contrast

  • Foot-in-the-DoorFreedman & Fraser (1966)

    small sign ( Be a Safe Driver)

    large sign (Drive Carefully)

  • Control (No initial request) Experimental (Got initial request) 20%compliance 55% complianceExplanation: Consistency/Commitment/Self-Perception

  • Door-in-the-FaceExplanations:

    Perceptual Contrast

    Reciprocity

    Hare Krishnas: http://www.youtube.com/watch?v=qse_wf57tZM

  • Trivializing a Request- Even a penny will help - pique techniqueFraming the Request- unit-asking

  • Low-Balling

    Explanations:

    Consistency/Commitment

    Impression Management

  • Thats-Not-All

    Explanations:

    Reciprocity

    - Role of mindlessness

  • Consistency Based Tactics Reciprocity Related Tactics

    Foot-in-the-Door Door-in-the-Face Low-Balling Thats-Not-All

  • ReactanceScarcity - deadline technique - limited numbers

  • Authority

  • Milgrams Obedience StudiesSituational Factors that influenced the level of obedience:Proximity of victim and experimenter?Baseline rate: 65%Learner in same room: 40%

    Place leaners hand on shock plate: 30%

    Experimenter absent: 20.5% Prestige of Yale?Bridgeport office building: 47.5%www.stanleymilgram.comPrompts and experimenter takes responsibility?

  • Gradual escalation?When conformity pressures and obedience combine?Peers go along and peer administers shock: 92.5%

    Two peers rebel: 10% Women subjects?All women version: 65%Would people act the same way today?- Burgers replication


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