Date post: | 08-Aug-2015 |
Category: |
Business |
Upload: | intranaetverk |
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Social Intranet Done Right
How to design a digital workplace for employees either working at the of<ice or behind the wheel of a
bulldozer www.ambientia.net
Traditional vs. Social Intranet
www.ambientia.net
TRADITIONAL The result is a
”<inished” intranet
SOCIAL The result is a ”frame” for communication
and content
Designing the “frame”
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How to enable discussion?
How to enable constant change?
How to promote
organizational culture?
Knowledge work
Culture Interaction
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Of<ice staff
CC-‐BY-‐SA by lego.wikia.com
Fieldworkers
1. Goals Business strategy and
values
Internal communication goals and values
Intranet goals, values and principles
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Example
Improving work environment safety
Documentation and declaration of safety instructions, collective ideation of
improvements
www.ambientia.net
Example
Improving work environment safety
Documentation and declaration of safety instructions, collective ideation of improvement
actions
Ensuring safety instructions <indability and easy updating. Providing a channel for gathering and sharing safety improvement ideas and for pointing out security-‐related issues
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2. Target Groups and Users
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Fieldworkers
Knowledge workers
Support functions
Management
CC-‐BY-‐SA by lego.wikia.com
www.ambientia.net
Willy the Warehouse Worker
Way of working
Motivations
Goals and ambitions
Challenges
Search keywords
Likes / Dislikes
I noticed an outdated piece of information on the intranet. I
want to correct it.
Target group
Networks
Devices
Hobbies
Location
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1
Designing a social intranet is about designing new communication practices
and employee engagement CC BY 2.0 by j.reed
www.ambientia.net CC BY 2.0 by www.giocovisione.com
2
Different target groups may have very different needs
www.ambientia.net CC BY 2.0 by mac_<ilko
3
Social intranet brings the entire staff to a company-‐wide community