Social Media Strategies of Socially Conscious
BusinessesAriel Rivera
Tierney TorchinJohn BerggrenJosh Almond
ToMS Shoes & Krochet Kids
• TOMS• Established 6.7 million dollar
industry• Media focus on cause• Work with other non-profits
• Krochet Kids • Education and mentorship
program • Media focus on product
• Facebook, Instagram, Blogs
Successful MediaConsistent branding across media
Lifestyle image
Cause related posts vs. product related
Use of hashtags
#TOMSNepalBoot
#KKiOutside
Web 2.0: Fan involvement
Kiva &World Vision Micro
● Strong media strategies
● Independent non-profit
● Aims to get an emotional pull
● Strong strategies, weak employment
● Subsidiary non-profit to World Vision
● Business strategy
Successful MediaMedia is formatted to appeal to the different audiences on each social
networking site
SunCycles & Divvy Bikes
• Demographics• Hipsters, students, and tourists.
• SunCycles• New company• Minimal use & misuse of Social Media
• Divvy Bikes• Established company• Very active and effective use of social
media
Successful Media● Social Interaction● Hashtags
○ #Divvyon○ #Divvyween
● Content production
Disabilities• Took a very passive role in social
media• Allocated very little funding to video
production• Brand recognition of DSUSA is very
poor• Overall, did not incorporate enough
for-profit strategies• Took a very active role in social
media• Allocated significantly more
funding to video production• Brand recognition of WWP is very
high• Successfully blended non-profit
ideals with for-profit strategies
Successful Media• Content Production
• Video & Social media • Community Engagement
• Via website and social media outlets.
For-Profit● Rapidly growing industry● Goals
○ Supporting local and global community.● Method
○ Pictures.○ Sell a product that supports a good cause.
● Focus○ Providing services/goods to those in need.
● Social Interaction○ Content production (about the brand).
Non-Profit
• Emotional appeal• More important than professionalism• However, in some cases too much emotional
appeal can hurt the overall effectiveness of the media strategy.
• Donations• Very prevalent, linked on every page• Rely on others to fulfill their functions
Crossover
• Non-profits must act as for-profits• Giving out loans• Managing those
who receive benefits
• For-profits must act as non-profits• Emotional appeal• Make the cause look
worthwhile• Community
Development• Mutual Benefit