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Social Marketing Strategies & Results Safe Water Project Uttaranchal, India Presented by Vibha Population Services International,India [email protected]
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Page 1: Social Marketing Strategies for MCH India · Social Marketing Strategies & Results Safe Water Project Uttaranchal, India Presented by Vibha Population Services International,India

Social Marketing Strategies & Results Safe Water ProjectUttaranchal, India

Presented by Vibha Population Services International,India

[email protected]

Page 2: Social Marketing Strategies for MCH India · Social Marketing Strategies & Results Safe Water Project Uttaranchal, India Presented by Vibha Population Services International,India

Map of India-Project State,Uttaranchal

Page 3: Social Marketing Strategies for MCH India · Social Marketing Strategies & Results Safe Water Project Uttaranchal, India Presented by Vibha Population Services International,India

Project BackgroundUrban slums : 0.25 million population

Duration July’03-Dec’05$200,000 by USAID

Goal: To reduce under five child mortality due to diarrheal diseases

Purpose : Improve hygiene & safe drinking water practicesBetter management of diarrheal cases

Page 4: Social Marketing Strategies for MCH India · Social Marketing Strategies & Results Safe Water Project Uttaranchal, India Presented by Vibha Population Services International,India

Household Water Treatment ProductBrand name – Safewat

2.5% chlorine solution

Dropper dosing - one drop for one litre water

100 ml. bottle costs approx. quarter dollar

Launched in June’04 in

Page 5: Social Marketing Strategies for MCH India · Social Marketing Strategies & Results Safe Water Project Uttaranchal, India Presented by Vibha Population Services International,India

Core communication messagesRisk Perception

Water that appears clean can be contaminated Contaminated water causes diarrheaSeverity of drinking contaminated water in terms of health outcome

Preventive measuresHand-washing Water storage Use of water disinfectantEconomic benefits of preventive measures

Use of ORS & home fluids to prevent dehydration

Page 6: Social Marketing Strategies for MCH India · Social Marketing Strategies & Results Safe Water Project Uttaranchal, India Presented by Vibha Population Services International,India

Behavior Change Communication Activities (1)

Water testing in community groups before product launch

Inter-personal communication – household visits by 136 trained community workers

Track behavior change

Product demonstration

Referrals

Women’s meetings

Page 7: Social Marketing Strategies for MCH India · Social Marketing Strategies & Results Safe Water Project Uttaranchal, India Presented by Vibha Population Services International,India

Behavior Change Communication Activities (2)

Sessions in schools for children

Stalls for availability & taste of ‘safewat’

Games, street theatre & magic shows for male participation

Enclosures at community water sources

Entire family being reached using various means of communication

Page 8: Social Marketing Strategies for MCH India · Social Marketing Strategies & Results Safe Water Project Uttaranchal, India Presented by Vibha Population Services International,India

Franchising of Health Providers Indian Systems of Medicine Practitioners

Frequently accessed by community for general ailments

98 trained on prevention & management of diarrhea

Post training ‘on clinic’ follow-up support

Branding, Certification, Posters & Pamphlets

Message reinforcement by credible source

Page 9: Social Marketing Strategies for MCH India · Social Marketing Strategies & Results Safe Water Project Uttaranchal, India Presented by Vibha Population Services International,India

Strategy : An Integrated ApproachPromotion

Franchising of Health Providers

Referrals

Behavior Change Communication use multiple media

Product Availability

Page 10: Social Marketing Strategies for MCH India · Social Marketing Strategies & Results Safe Water Project Uttaranchal, India Presented by Vibha Population Services International,India

Successful launch of Safewat, May’04

Retail outlets (22%)(Chemist, Grocer etc) 4301

VAT stalls(15%) 2813

Franchise Doctors (17%) 3336

Community Depot (46%) 8900

19,350 bottles sold

in 12 months

Page 11: Social Marketing Strategies for MCH India · Social Marketing Strategies & Results Safe Water Project Uttaranchal, India Presented by Vibha Population Services International,India

Respondents judging quality of drinking water by clarity

64

86

010

203040

50607080

90100

Appearance

Baseline(N=1002)Endline(N=1200)

Page 12: Social Marketing Strategies for MCH India · Social Marketing Strategies & Results Safe Water Project Uttaranchal, India Presented by Vibha Population Services International,India

Respondents' knowledge of diseases transmitted by water

714

2

34

45

27

12

24

0102030405060708090

100

Diarrhea Cholera Other waterborne dis

Fever

Baseline(N=1002)

Endline(N=1200)

Page 13: Social Marketing Strategies for MCH India · Social Marketing Strategies & Results Safe Water Project Uttaranchal, India Presented by Vibha Population Services International,India

Hand-washing on critical occasions

19

31

6675

0102030405060708090

100

Before* After**

Baseline(N=1002)

Endline(N=1200)

* Before preparing food, eating, or feeding a child** After defecating or cleaning a child

Page 14: Social Marketing Strategies for MCH India · Social Marketing Strategies & Results Safe Water Project Uttaranchal, India Presented by Vibha Population Services International,India

Methods of water treatment

9

72

0

3938

16 20

3

0

10

20

30

40

50

60

70

80

90

100

Boiling Safewat Cloth Filter

BaselineN=92

EndlineN=456

Ever improvedBase N=1002

End N = 1200

Page 15: Social Marketing Strategies for MCH India · Social Marketing Strategies & Results Safe Water Project Uttaranchal, India Presented by Vibha Population Services International,India

Respondents using narrow mouth container

8 11

0

10

20

30

40

50

60

70

80

90

100

Baseline N=1002

Endline N=1200

Page 16: Social Marketing Strategies for MCH India · Social Marketing Strategies & Results Safe Water Project Uttaranchal, India Presented by Vibha Population Services International,India

Treatment of diarrhea

9

84

6

34

7281

0102030405060708090

100

ORS Pills/syrup Homefluids

Baseline N=180

Endline N=96

Page 17: Social Marketing Strategies for MCH India · Social Marketing Strategies & Results Safe Water Project Uttaranchal, India Presented by Vibha Population Services International,India

Knowledge and use of Safewat at endline

60

26

13

0

10

20

30

40

50

60

70

80

90

100

Heard ofSafewat

Ever usedSafewat

Current useof Safewat

N = 1200

Page 18: Social Marketing Strategies for MCH India · Social Marketing Strategies & Results Safe Water Project Uttaranchal, India Presented by Vibha Population Services International,India

Results from India CLEN

IndiaCLEN is a group of Epidemiologists

Contracted directly by USAID

Doing concurrent evaluation

Three studies in last eight months

Page 19: Social Marketing Strategies for MCH India · Social Marketing Strategies & Results Safe Water Project Uttaranchal, India Presented by Vibha Population Services International,India

ImplementationVariable M I (N=152) M II (N=228)

Ever used Safewat18.4%

Not asked

12.5% (6.3-18.6)

22.3%

Used Safewat in last 2 months17.9%

Safewat available at home14.9%

“Current” Safewat users in BL was 0.26% (N=1125)

Page 20: Social Marketing Strategies for MCH India · Social Marketing Strategies & Results Safe Water Project Uttaranchal, India Presented by Vibha Population Services International,India

Point of use Residual Chlorine

Variable Baseline (N=1121)*

MI (N=144)*

6.1% 2.8%

M II (N=224)*

Presence of residual Chlorine at point of use

9.6%

*Inadequate samples were discarded

Page 21: Social Marketing Strategies for MCH India · Social Marketing Strategies & Results Safe Water Project Uttaranchal, India Presented by Vibha Population Services International,India

Diarrhea Variable Baseline

(N=1125)MI

(N=152)M II

(N=228)

2 Week Diarrhea Prevalence

16.4%(185)

9.9%

(15)

9.2%(21)

Variable (N=185) (N=15)* (N=21)*

ORS48% 26.7% 42.8%

* - small sample size – interpret with caution

Page 22: Social Marketing Strategies for MCH India · Social Marketing Strategies & Results Safe Water Project Uttaranchal, India Presented by Vibha Population Services International,India

Lessons

Establish that water seemingly clean can be contaminated

Establish link of contaminated water and diarrhea

Use monitoring, both as behavior change tracking tool and as a way of reinforcing the message to the homes

Page 23: Social Marketing Strategies for MCH India · Social Marketing Strategies & Results Safe Water Project Uttaranchal, India Presented by Vibha Population Services International,India

DiscussionImpact made in terms of

Chlorine utilization Use of narrow-mouthed containerHand-washing practices

Success of health provider franchising

Next steps for SWS Integrate with polio workIntegrate with ZincEstablish as all season product

Page 24: Social Marketing Strategies for MCH India · Social Marketing Strategies & Results Safe Water Project Uttaranchal, India Presented by Vibha Population Services International,India

Thank You


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