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Social Media Checklist

Date post: 22-Feb-2016
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Enprodes heeft een checklist opgesteld voor toepassing van social media binnen het omgevingsmanagement van projecten. Wat zijn de top 5 zaken waar je rekening mee moet houden als je wilt beginnen met social media?
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social media checklist
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Page 1: Social Media Checklist

social media checklist

Page 2: Social Media Checklist

Kurt Lewin: We can predict social consequences for any improvement project: the less involvement of those affected, the less likely will be an implementable solution

Kurt Lewin: We can predict social consequences for any im

provement project: the less involvement of those affected, the less likely will be an implementable solution

Kurt Lewin: We can predict social consequences for any improvement project: the less involvement of those affected, the less likely will be an implementable solution

Kurt Lewin: We can predict social consequences for any improvement project: the less involvement of those affected, the less likely will be an implementable solution

Kurt Lewin: We can predict social consequences for any improvement project: the less involvement of those affected, the less likely will be an implementable solution

char

les

han

dy: t

her

e is

no

per

fect

so

luti

on t

o an

ythi

ng

charles handy: no one can predict the ultimate effect of any action

Kurt Lew

in: W

e can

predict so

cial co

nseq

uen

ces for a

ny im

provem

ent project: th

e less involvem

ent of th

ose a

ffected, the less likely w

ill be an

implem

enta

ble solu

tion

kurt Lewin: We can predict social consequences for any improvement project: the less involvement of those affected,the less likely will be an implementable solution

kurt Lewin: We can predict social consequences for any improvement project: the less involvement of those affected,the less likely will be an implementable solution

margaret Mead: Never doubt that a small group of thoughtful, committed citizens can change the world. indeed, it is the only thing that ever has.

margaret Mead: Never doubt that a small group of thoughtful, committed citizens can change the world. indeed, it is the only thing that ever has.

Kurt Lewin: We can predict social consequ

ences for an

y improvem

ent project: the less involvement of those affected, the less likely will be an implementable solution

Kurt Lewin: We can predict social consequ

ences for an

y improvem

ent project: the less involvement of those affected, the less likely will be an implementable solution

charles handy: there is no perfect solution to anything

charles handy: there is no perfect solution to anything

charles handy: there is no perfect solution to anything

kurt lew

in: w

e can predict social consequences for any im

provement project: the less involvem

ent of those affected, the less likely w

ill be an

implem

enta

ble solutio

n

Kurt Lewin: W

e can predict social consequences for any improvement project: the less involvement of those affected, the less likely will be an implementable solution

charles handy: no one can predict the ultimate effect of any action

kurt Lewin: We can predict social consequences for any improvement project: the less involvement of those affected,the less likely will be an implementable solution

margaret mead: never doubt that a small group of thoughtful, com

mitted citizen

s can chan

ge the world. in

deed, it is the only th

ing th

at ever has.

kurt lewin: we can predict social consequences for any improvem

ent project: the less involvement of those affected, the less likely will be an implementable solution

charles handy: no one can predict the ultimate effect of any action

charles handy: no one can predict the ultimate effect of any action

kurt lewin: we can predict social consequences for any improvem

ent project: the less involvement of those affected, the less likely will be an implementable solution

kurt lewin: we can predict social consequences for any improvement project: the less involvement of those affected, the less likely will be an implementable solution

kurt lewin: W

e can predict social consequences for any improvement project: the less involvement of those affected, the less likely will be an implementable solution

Margaret Mead: Never doubt that a small group of thoughtful, committed citizens can change the world. indeed, it is the only thing that ever has.

kurt Lewin: We can predict social consequences for any improvement project: the less involvement of those affected, the less likely will be an implementable solution

kurt Lewin: We can predict social consequences for any improvement project: the less involvement of those affected, the less likely will be an implementable solution

kurt Lewin: We can predict social consequences for any improvement project: the less involvement of those affected, the less likely will be an implementable solution

Margaret Mead: Never doubt that a small group of thoughtful, committed citizens can change the world. indeed, it is the only thing that ever has.

Margaret Mead: Never doubt that a small group of thoughtful, committed citizens can change the world. indeed, it is the only thing that ever has.

margaret mead: Never doubt that a small group of thoughtful, committed citizens can change the world. Indeed, it is the only thing that ever has.

Kurt Lewin: We can predict social conseq

uen

ces for a

ny im

provement project: the less involvem

ent of those affected, the less likely will be an implementable solution

margaret mead: never doubt that a small group of thoughtful, committed citizens can change the world. indeed, it is the only thing that ever has.

margaret mead: never doubt that a small group of thoughtful, committed citizens can change the world. indeed, it is the only thing that ever has.

Kurt Lewin: W

e can predict social consequences for any improvem

ent project: the less involvement of those affected, the less likely will be an implementable solution

charles handy: no one can predict the ultimate effect of any action

margaret mead: never doubt that a small group of thoughtful, com

mitted citizen

s can ch

ange th

e world. In

deed, it is the o

nly th

ing th

at ever h

as.

kurt

lew

in: w

e ca

n p

redi

ct s

ocia

l co

nsequen

ces f

or any i

mprove

ment p

roject

: the

less

invo

lvem

ent

of t

hose

aff

ecte

d, t

he l

ess

like

ly w

ill

be a

n im

plem

enta

ble

solu

tion

kurt

lew

in: w

e ca

n p

redi

ct s

ocia

l co

nsequen

ces f

or any i

mprove

ment p

roject

: the

less

invo

lvem

ent

of t

hose

aff

ecte

d, t

he l

ess

like

ly w

ill

be a

n im

plem

enta

ble

solu

tion

kurt lewin: we can predict social consequences for any improvem

ent project: the less involvement of those affected, the less likely w

ill be an implem

entable solution

Margaret Mead: Never doubt that a small group of thoughtful, committed citizens can change the world. indeed, it is the only thing that ever has.

margaret mead: never doubt that a small group of thoughtful, committed citizens can change the world. indeed, it is the only thing that ever has.

Kurt Lewin: We can predict social consequences for any improvement project: the less involvement of those affected,the less likely will be an implementable solution

Kurt Lewin: We can predict social consequences for any improvement project: the less involvement of those affected,the less likely will be an implementable solution

Kurt Lewin: We can predict social consequences for any improvement project: the less involvement of those affected,the less likely will be an implementable solution

Kurt Lewin: We can predict social consequences for any improvement project: the less involvement of those affected, the less likely w

ill be a

n impl

emen

tabl

e so

luti

on

Kurt Lewin: We can predict social consequences for any improvement project: the less involvement of those affected, the less likely w

ill be a

n impl

emen

tabl

e so

luti

on

Kurt lewin: w

e can predict social consequences for any improvem

ent project: the less involvement of those affected, the less likely w

ill be an implementable solution

Margaret Mead: Never doubt that a small group of thoughtful,

committed citizens can change the world. Indeed, it is the only thing that ever has.

Margaret Mead: Never doubt that a small group of thoughtful,

committed citizens can change the world. Indeed, it is the only thing that ever has.

Margaret Mead: Never doubt that a small group of thoughtful,

committed citizens can change the world. Indeed, it is the only thing that ever has.

Margaret Mead: Never doubt that a small group of thoughtful,

committed citizens can change the world. Indeed, it is the only thing that ever has.

kurt Lewin: w

e can predict social consequences for any im

provemen

t project: the less involvement of those affected, the less likely w

ill be an implementable solution

charles handy: there is no perfect solution to anything

cha

rles

han

dy: t

here

is n

o pe

rfec

t so

luti

on t

o an

ythi

ng

Kurt lewin: we can predict social consequences for any improvement project: the less involvement of those affected, the less likely will be an implementable solution

Kurt Lew

in: W

e can predict social con

sequences for any im

provement project: the less involvem

ent of those affected, the less likely w

ill be an

implem

enta

ble solu

tion

Kurt Lewin: we can predict social consequences for any improvement project: the less involvement of those affected, the less likely will be an implementable solution

Kurt Lewin: W

e can predict social consequences for any improvement project: the less involvement of those affected, the less likely will be an implementable solution

kurt Lewin: We can predict social consequences for any improvement project: the less involvement of those affected, the less likely will be an implementable solution

kurt Lewin: We can predict social consequences for any improvement project: the less involvement of those affected, the less likely will be an implementable solution

kurt Lewin: We can predict social consequences for any improvement project: the less involvement of those affected, the less likely will be an implementable solution

charles handy: no one can predict the ultimate effect of any action

charles handy: no one can predict the ultimate effect of any action

charles handy: n

o one can predict the ultimate effect of any action

kurt lewin: we can predict social consequences for any improvement project: the less involvement of those affected, the less likely will be an implementable solution

kurt lewin: w

e can predict social consequences for any improvem

ent project: the less involvement of those affected, the less likely will be an implementable solution

charles handy: there is no perfect solution to anything

charles handy: there is no perfect solution to anything

charles handy: no one can predict the ultimate effect of any action

margaret Mead: Never doubt that a small group of thoughtful, committed citizens can change the world. indeed, it is the only thing that ever has.

margaret Mead: Never doubt that a small group of thoughtful, committed citizens can change the world. indeed, it is the only thing that ever has.margaret Mead: Never doubt that a small group of thoughtful, committed citizens can change the world. indeed, it is the only thing that ever has.

margaret Mead: Never doubt that a small group of thoughtful, committed citizens can change the world. indeed, it is the only thing that ever has.

margaret Mead: Never doubt that a small group of thoughtful, committed citizens can change the world. indeed, it is the only thing that ever has.

charles handy: no one can predict the ultimate effect of any action

charles handy: no one can predict the ultimate effect of any action

Mar

gare

t m

ead:

Nev

er d

oubt that a small group of thoughtful, committed citizens can change the world. Indeed, it is the only thing that ever has.

kurt lewin: we can predict social consequences for any improvement project: the less involvement of those affected, the less likely will be an implementable solution

kurt lewin: we can predict social consequences for any improvement project: the less involvement of those affected, the less likely will be an implementable solution

kurt lewin: we can predict social consequences for any improvement project: the less involvement of those affected, the less likely will be an implementable solution

kurt lewin: we can predict social consequences for any improvement project: the less involvement of those affected, the less likely will be an implementable solution

charles handy: no one can predict the ultimate effect of any action

margaret Mead: Never doubt that a small group of thoughtful, committed citizens can change the world. indeed, it is the only thing that ever has.

margaret Mead: Never doubt that a small group of thoughtful, committed citizens can change the world. indeed, it is the only thing that ever has.

Zorg voor aansluiting

Stel doelen

Bepaal je boodschap

Kies je middelen met zorg

Wie gaat het doen?

social media checklistGebruik de Enprodes Social Media Checklist om een strategie voor je project op te stellen hoe social media gaan bijdragen aan succesvol omgevingsmanagement.

Page 3: Social Media Checklist

Kurt Lewin: We can predict social consequences for any improvement project: the less involvement of those affected, the less likely will be an implementable solution

Kurt Lewin: We can predict social consequences for any im

provement project: the less involvement of those affected, the less likely will be an implementable solution

Kurt Lewin: We can predict social consequences for any improvement project: the less involvement of those affected, the less likely will be an implementable solution

Kurt Lewin: We can predict social consequences for any improvement project: the less involvement of those affected, the less likely will be an implementable solution

Kurt Lewin: We can predict social consequences for any improvement project: the less involvement of those affected, the less likely will be an implementable solution

char

les

han

dy: t

her

e is

no

per

fect

so

luti

on t

o an

ythi

ng

charles handy: no one can predict the ultimate effect of any action

Kurt Lew

in: W

e can

predict so

cial co

nseq

uen

ces for a

ny im

provem

ent project: th

e less involvem

ent of th

ose a

ffected, the less likely w

ill be an

implem

enta

ble solu

tion

kurt Lewin: We can predict social consequences for any improvement project: the less involvement of those affected,the less likely will be an implementable solution

kurt Lewin: We can predict social consequences for any improvement project: the less involvement of those affected,the less likely will be an implementable solution

margaret Mead: Never doubt that a small group of thoughtful, committed citizens can change the world. indeed, it is the only thing that ever has.

margaret Mead: Never doubt that a small group of thoughtful, committed citizens can change the world. indeed, it is the only thing that ever has.

Kurt Lewin: We can predict social consequ

ences for an

y improvem

ent project: the less involvement of those affected, the less likely will be an implementable solution

Kurt Lewin: We can predict social consequ

ences for an

y improvem

ent project: the less involvement of those affected, the less likely will be an implementable solution

charles handy: there is no perfect solution to anything

charles handy: there is no perfect solution to anything

charles handy: there is no perfect solution to anything

kurt lew

in: w

e can predict social consequences for any im

provement project: the less involvem

ent of those affected, the less likely w

ill be an

implem

enta

ble solutio

n

Kurt Lewin: W

e can predict social consequences for any improvement project: the less involvement of those affected, the less likely will be an implementable solution

charles handy: no one can predict the ultimate effect of any action

kurt Lewin: We can predict social consequences for any improvement project: the less involvement of those affected,the less likely will be an implementable solution

margaret mead: never doubt that a small group of thoughtful, com

mitted citizen

s can chan

ge the world. in

deed, it is the only th

ing th

at ever has.

kurt lewin: we can predict social consequences for any improvem

ent project: the less involvement of those affected, the less likely will be an implementable solution

charles handy: no one can predict the ultimate effect of any action

charles handy: no one can predict the ultimate effect of any action

kurt lewin: we can predict social consequences for any improvem

ent project: the less involvement of those affected, the less likely will be an implementable solution

kurt lewin: we can predict social consequences for any improvement project: the less involvement of those affected, the less likely will be an implementable solution

kurt lewin: W

e can predict social consequences for any improvement project: the less involvement of those affected, the less likely will be an implementable solution

Margaret Mead: Never doubt that a small group of thoughtful, committed citizens can change the world. indeed, it is the only thing that ever has.

kurt Lewin: We can predict social consequences for any improvement project: the less involvement of those affected, the less likely will be an implementable solution

kurt Lewin: We can predict social consequences for any improvement project: the less involvement of those affected, the less likely will be an implementable solution

kurt Lewin: We can predict social consequences for any improvement project: the less involvement of those affected, the less likely will be an implementable solution

Margaret Mead: Never doubt that a small group of thoughtful, committed citizens can change the world. indeed, it is the only thing that ever has.

Margaret Mead: Never doubt that a small group of thoughtful, committed citizens can change the world. indeed, it is the only thing that ever has.

margaret mead: Never doubt that a small group of thoughtful, committed citizens can change the world. Indeed, it is the only thing that ever has.

Kurt Lewin: We can predict social conseq

uen

ces for a

ny im

provement project: the less involvem

ent of those affected, the less likely will be an implementable solution

margaret mead: never doubt that a small group of thoughtful, committed citizens can change the world. indeed, it is the only thing that ever has.

margaret mead: never doubt that a small group of thoughtful, committed citizens can change the world. indeed, it is the only thing that ever has.

Kurt Lewin: W

e can predict social consequences for any improvem

ent project: the less involvement of those affected, the less likely will be an implementable solution

charles handy: no one can predict the ultimate effect of any action

margaret mead: never doubt that a small group of thoughtful, com

mitted citizen

s can ch

ange th

e world. In

deed, it is the o

nly th

ing th

at ever h

as.

kurt

lew

in: w

e ca

n p

redi

ct s

ocia

l co

nsequen

ces f

or any i

mprove

ment p

roject

: the

less

invo

lvem

ent

of t

hose

aff

ecte

d, t

he l

ess

like

ly w

ill

be a

n im

plem

enta

ble

solu

tion

kurt

lew

in: w

e ca

n p

redi

ct s

ocia

l co

nsequen

ces f

or any i

mprove

ment p

roject

: the

less

invo

lvem

ent

of t

hose

aff

ecte

d, t

he l

ess

like

ly w

ill

be a

n im

plem

enta

ble

solu

tion

kurt lewin: we can predict social consequences for any improvem

ent project: the less involvement of those affected, the less likely w

ill be an implem

entable solution

Margaret Mead: Never doubt that a small group of thoughtful, committed citizens can change the world. indeed, it is the only thing that ever has.

margaret mead: never doubt that a small group of thoughtful, committed citizens can change the world. indeed, it is the only thing that ever has.

Kurt Lewin: We can predict social consequences for any improvement project: the less involvement of those affected,the less likely will be an implementable solution

Kurt Lewin: We can predict social consequences for any improvement project: the less involvement of those affected,the less likely will be an implementable solution

Kurt Lewin: We can predict social consequences for any improvement project: the less involvement of those affected,the less likely will be an implementable solution

Kurt Lewin: We can predict social consequences for any improvement project: the less involvement of those affected, the less likely w

ill be a

n impl

emen

tabl

e so

luti

on

Kurt Lewin: We can predict social consequences for any improvement project: the less involvement of those affected, the less likely w

ill be a

n impl

emen

tabl

e so

luti

on

Kurt lewin: w

e can predict social consequences for any improvem

ent project: the less involvement of those affected, the less likely w

ill be an implementable solution

Margaret Mead: Never doubt that a small group of thoughtful,

committed citizens can change the world. Indeed, it is the only thing that ever has.

Margaret Mead: Never doubt that a small group of thoughtful,

committed citizens can change the world. Indeed, it is the only thing that ever has.

Margaret Mead: Never doubt that a small group of thoughtful,

committed citizens can change the world. Indeed, it is the only thing that ever has.

Margaret Mead: Never doubt that a small group of thoughtful,

committed citizens can change the world. Indeed, it is the only thing that ever has.

kurt Lewin: w

e can predict social consequences for any im

provemen

t project: the less involvement of those affected, the less likely w

ill be an implementable solution

charles handy: there is no perfect solution to anything

cha

rles

han

dy: t

here

is n

o pe

rfec

t so

luti

on t

o an

ythi

ng

Kurt lewin: we can predict social consequences for any improvement project: the less involvement of those affected, the less likely will be an implementable solution

Kurt Lew

in: W

e can predict social con

sequences for any im

provement project: the less involvem

ent of those affected, the less likely w

ill be an

implem

enta

ble solu

tion

Kurt Lewin: we can predict social consequences for any improvement project: the less involvement of those affected, the less likely will be an implementable solution

Kurt Lewin: W

e can predict social consequences for any improvement project: the less involvement of those affected, the less likely will be an implementable solution

kurt Lewin: We can predict social consequences for any improvement project: the less involvement of those affected, the less likely will be an implementable solution

kurt Lewin: We can predict social consequences for any improvement project: the less involvement of those affected, the less likely will be an implementable solution

kurt Lewin: We can predict social consequences for any improvement project: the less involvement of those affected, the less likely will be an implementable solution

charles handy: no one can predict the ultimate effect of any action

charles handy: no one can predict the ultimate effect of any action

charles handy: n

o one can predict the ultimate effect of any action

kurt lewin: we can predict social consequences for any improvement project: the less involvement of those affected, the less likely will be an implementable solution

kurt lewin: w

e can predict social consequences for any improvem

ent project: the less involvement of those affected, the less likely will be an implementable solution

charles handy: there is no perfect solution to anything

charles handy: there is no perfect solution to anything

charles handy: no one can predict the ultimate effect of any action

margaret Mead: Never doubt that a small group of thoughtful, committed citizens can change the world. indeed, it is the only thing that ever has.

margaret Mead: Never doubt that a small group of thoughtful, committed citizens can change the world. indeed, it is the only thing that ever has.margaret Mead: Never doubt that a small group of thoughtful, committed citizens can change the world. indeed, it is the only thing that ever has.

margaret Mead: Never doubt that a small group of thoughtful, committed citizens can change the world. indeed, it is the only thing that ever has.

margaret Mead: Never doubt that a small group of thoughtful, committed citizens can change the world. indeed, it is the only thing that ever has.

charles handy: no one can predict the ultimate effect of any action

charles handy: no one can predict the ultimate effect of any action

Mar

gare

t m

ead:

Nev

er d

oubt that a small group of thoughtful, committed citizens can change the world. Indeed, it is the only thing that ever has.

kurt lewin: we can predict social consequences for any improvement project: the less involvement of those affected, the less likely will be an implementable solution

kurt lewin: we can predict social consequences for any improvement project: the less involvement of those affected, the less likely will be an implementable solution

kurt lewin: we can predict social consequences for any improvement project: the less involvement of those affected, the less likely will be an implementable solution

kurt lewin: we can predict social consequences for any improvement project: the less involvement of those affected, the less likely will be an implementable solution

charles handy: no one can predict the ultimate effect of any action

margaret Mead: Never doubt that a small group of thoughtful, committed citizens can change the world. indeed, it is the only thing that ever has.

margaret Mead: Never doubt that a small group of thoughtful, committed citizens can change the world. indeed, it is the only thing that ever has.

Social media staan niet op zichzelf maar sluiten aan bij de communicatie en marketing van een organisatie. Voor projecten geldt dit ook: zorg dat je aansluit bij de communicatie-strategie van het project.

Hoe wordt het project gepositioneerd? Hoe gaan we betekenis toevoegen voor de omgeving? Wat willen we zelf leren van onze omgeving? Social media gaat om interactie, gebruik de interactie om te leren van je omgeving. Hoe kijken mensen tegen je project aan, maar ook: welke ideeën hebben ze. Ontsluit de verborgen omgevingscreativiteit.

De boodschap volgt uit de communicatiestrategie en doelen. Communiceer consequent en consistent. Wees altijd authentiek, het gaat immers om dialoog. Zorg dat de ‘online’ boodschap overeenkomt met het feitelijk handelen in de ‘echte wereld’.

Kies je ‘social media tools’. Waar is je doelgroep actief? Kies met zorg voor Twitter, LinkedIn en/of Facebook. Beargumenteer waarom juist wel of niet je hiervoor kiest. Maak gebruik van een ‘social media dashboard’ zoals ‘Hootsuite’. Je houdt overzicht en het maakt samenwerken vanuit één profiel eenvoudiger. Deel in je kennis. Plaats video’s en foto’s die de boodschap onderbouwen. Schrijf een feitenblog over het project, geef het project een gezicht.

Stel een Social Media Beleid op dat ingaat op vragen wie, waarover naar buiten treedt. Worden berichten alleen door het Social Media Team naar buiten gebracht? Mogen projectmedewerkers dit ook doen? En wat mogen ze dan doen? Wie treedt op als ‘Rapid Responder’ die direct inspeelt op vragen of trends? Wie worden de project HEROES*? In een wereld waar één boze tweet je project kan ondermijnen, moeten projecten hun medewerkers de ruimte geven om direct te reageren.

*Highly Empowered and Resourceful Operational Engagement Supporter

Page 4: Social Media Checklist

ENPRODESDe kernwaarde van waaruit Enprodes diensten wil verlenen is het mogelijk maken van programma’s en projecten op basis van de dialoog. Enprodes baseert zich daarbij niet alleen op de jarenlange praktijkervaring van oprichter Han Admiraal, maar ook op het simpele gegeven dat bondgenoten meer bereiken dan vijanden. Draagvlak moet georganiseerd worden uit omgevingskracht. Dat kan als de omgeving wordt gezien als bron van inspiratie en creativiteit voor een programma of project. Social media bieden ongekende kansen voor omgevingsmanagement om dit te bereiken.

HAN ADMIRAALHan Admiraal is werkzaam als onafhankelijk adviseur op het gebied van dialoog en ruimte­lijke vraagstukken. Vanuit de kernwaarde van Enprodes draagt hij bij aan een veelvoud van projecten, waar partijen bij elkaar brengen, centraal staat. Projecten variëren van gebied gerelateerde opgaven tot infrastructuur projecten. Zijn passie is om draagvlak voor projecten te krijgen door het voeren van een betekenisvolle dialoog met de projectomgeving.

VOLG ONS OP

@hanadmiraal

linkedin.com/in/hanadmiraal

enprodes.nl/blognl

han.admiraal

enprodes.nl/facebook

issuu.com/enprodes

Heemraadssingel 245

3023 CD Rotterdam

T +31(0)10 244 99 00

F +31(0)10 244 97 25

[email protected]

www.enprodes.nl

Management Consultancy bv

enabling projects through dialogue based decisions


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