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Social Media for Law Firms and the Legal Industry

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Social Media for Law Firms and the Legal Industry Sept. 20
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Social Media for Law Firms | 6S Marketing SOCIAL MEDIA FOR LAW FIRMS Chris Breikss 6S Marketing
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Page 1: Social Media for Law Firms and the Legal Industry

SOCIAL MEDIA FOR LAW FIRMS

Chris Breikss6S Marketing

Page 2: Social Media for Law Firms and the Legal Industry

Social Media for Law Firms | 6S Marketing

WHO IS 6S?

6S Marketing is a cutting-edge digital marketing agency

leading the way with 10+ years of experience and innovation

in the Internet marketing space.

Page 3: Social Media for Law Firms and the Legal Industry

Social Media for Law Firms | 6S Marketing

OUR TEAM

Page 4: Social Media for Law Firms and the Legal Industry

Social Media for Law Firms | 6S Marketing

OUR TEAM

Skilled, dedicated and industry-savvy team of 30 employees

Providing digital marketing services for 10+ years

Top ten company to work for in BC

One of BC’s top 50 fastest growing companies

INTRO

Page 5: Social Media for Law Firms and the Legal Industry

Social Media for Law Firms | 6S Marketing

CHRIS BREIKSSPresident, 6S Marketing

Founded 6S in 2000

Expert in SEO, SEM and Social Media

One of BIV’s Top 40 Under 40 (2008)

Speaks at, sponsors and attends industry events across North America

Page 6: Social Media for Law Firms and the Legal Industry

Social Media for Law Firms | 6S Marketing

Social media refers to any facility for online publication and

commentary

This includes blogs, wikis, social networking sites, and online

community interaction

These tools expand your global profile as an industry professional,

giving you the power to elevate your reputation

WHAT IS SOCIAL MEDIA?

http://www.flickr.com/photos/rosauraochoa

Page 7: Social Media for Law Firms and the Legal Industry

Social Media for Law Firms | 6S Marketing

SOCIAL MEDIA

BLOG: An online journal created by individuals to record thoughts and observations

SOCIAL NETWORKING SITE: A website that provides various ways for users to interact

DEFINITIONS OF

Page 8: Social Media for Law Firms and the Legal Industry

Social Media for Law Firms | 6S Marketing

SOCIAL MEDIA

Listening

Offering value

Establishing trust

Engaging in existing conversations

KEYS TO

Page 9: Social Media for Law Firms and the Legal Industry

Social Media for Law Firms | 6S Marketing

SOCIAL MEDIA

Relationship

Engagement

Strategic networking

Establishing a word of mouth reputation

PRINCIPLES OF

Page 10: Social Media for Law Firms and the Legal Industry

Social Media for Law Firms | 6S Marketing

GOALS

Establish your firm as a thought leader

Improve PR

Increase website traffic

Reduce marketing costs

SOCIAL MEDIA

Page 11: Social Media for Law Firms and the Legal Industry

Social Media for Law Firms | 6S Marketing

Facebook Activity

Page 12: Social Media for Law Firms and the Legal Industry

Social Media for Law Firms | 6S Marketing

Page 13: Social Media for Law Firms and the Legal Industry

Social Media for Law Firms | 6S Marketing

FACEBOOKLaunched in 2004

Over 600 million active users as of January 2011

42+% of the North American population has an account

One in every 13 people on the entire planet are on Facebook

ABOUT

Page 14: Social Media for Law Firms and the Legal Industry

Social Media for Law Firms | 6S Marketing

CANADIAN USAGE50% of Canadians are on Facebook

63% of Canadians under 50 are on Facebook

Page 15: Social Media for Law Firms and the Legal Industry

Social Media for Law Firms | 6S Marketing

FACEBOOK?

Generate new leads, brand awareness and exposure

Reinforce client loyalty and satisfaction

Reinforce position as an industry leader in your field of practice

WHY USE

Page 16: Social Media for Law Firms and the Legal Industry

Social Media for Law Firms | 6S Marketing

MOBILE

250 million+ active users are currently accessing Facebook through their mobile devices

Mobile users are 2X as active than non-mobile users

200+ mobile operators in 60 countries are working to deploy and promote Facebook mobile products

FACEBOOK

Page 17: Social Media for Law Firms and the Legal Industry

Social Media for Law Firms | 6S Marketing

ADVERTISINGTarget people by demographics, geography, and/or interests

Pay only for clicks (pay-per-click, PPC)

High volume, low cost

Drive to Facebook Business Page or website

FACEBOOK

Page 18: Social Media for Law Firms and the Legal Industry
Page 19: Social Media for Law Firms and the Legal Industry

FAN PAGE INTERACTION

MEDIA CONSUMPTIONFAN GROWTH

SAMPLE AD

ADS + ANALYTICS

Page 20: Social Media for Law Firms and the Legal Industry

Social Media for Law Firms | 6S Marketing

Page 21: Social Media for Law Firms and the Legal Industry

Social Media for Law Firms | 6S Marketing

http://thenextweb.com/socialmedia/2010/11/24/an-update-on-twitters-europe-expansion-and-it-looks-like-londons-calling/

What should we talk about online?

Twitter’s success has been nothing short of amazing. The

world is closer and more “real-time” than ever before.

TWITTER

Page 22: Social Media for Law Firms and the Legal Industry

Social Media for Law Firms | 6S Marketing

METRICS

1 billion tweets posted per week, 177 million tweets sent daily

Average of 460,000 new accounts per day

26 million mobile users in January 2011 (182% increase over previous year)

GROWTH + ENGAGEMENT

blog.kissmetrics.com/twitter-statistics

Page 23: Social Media for Law Firms and the Legal Industry

Social Media for Law Firms | 6S Marketing

DEMOGRAPHICS

Twitter has the largest division of wealthy users with 27% earning $75,000 or more

Twitter has the largest division of users with post-secondary education. 37% have at least a bachelor’s degree

TWITTER

blog.kissmetrics.com/social-media-by-demographic

Page 24: Social Media for Law Firms and the Legal Industry

Social Media for Law Firms | 6S Marketing

TWITTER?

Engage with existing clients and develop a community

Monitor what are people saying about your firm

Leverage content that you have developed (i.e. blog posts)

WHY USE

Page 25: Social Media for Law Firms and the Legal Industry

Social Media for Law Firms | 6S Marketing

TWITTER?

Get social referrals from your network

Become a source of news and an industry leader

WHY USE

Page 26: Social Media for Law Firms and the Legal Industry
Page 27: Social Media for Law Firms and the Legal Industry
Page 28: Social Media for Law Firms and the Legal Industry
Page 29: Social Media for Law Firms and the Legal Industry
Page 30: Social Media for Law Firms and the Legal Industry

Social Media for Law Firms | 6S Marketing

Page 31: Social Media for Law Firms and the Legal Industry

Social Media for Law Firms | 6S Marketing

CONTENT IDEAS

Promote your own content like blogs, articles, and videos

Promote others’ content like articles that you find interesting or relevant to your field of practice

Interact with those you wish to build relationships with

TWITTER

Page 32: Social Media for Law Firms and the Legal Industry

Social Media for Law Firms | 6S Marketing

Reid Hoffman, LinkedIn founder

LINKEDIN

“It’s not just jobs. It’s also clients and services.”

http://www.flickr.com/photos/marc_smith

Page 33: Social Media for Law Firms and the Legal Industry
Page 34: Social Media for Law Firms and the Legal Industry

Social Media for Law Firms | 6S Marketing

Being on LinkedIn puts you in the company of people with impressive credentials: The average member is a college-educated 43-year-old making $107,000. More than a quarter are senior executives.

Jessi Hempel, Fortune

Page 35: Social Media for Law Firms and the Legal Industry

Social Media for Law Firms | 6S Marketing

USEFUL TOOLS

Status Updates

Recommendations

Questions & Answers

Follow Companies

LINKEDIN’S MOST

Page 36: Social Media for Law Firms and the Legal Industry

Social Media for Law Firms | 6S Marketing

BLOG STRATEGY

One of the best ways to put a face and voice on your legal niche knowledge is to blog

Building a credible discussion resource on topics in your practice area (or not!) can serve as the foundation for your professional presence on the social web

http://www.sxc.hu/profile/gabetarian

Page 37: Social Media for Law Firms and the Legal Industry

Social Media for Law Firms | 6S Marketing

BLOG?

Enhance your reputation as a reliable and trusted authority in your field of practice

Gain superior search engine rankings

Push content to target audience by RSS and email

WHY SHOULD WE

Image source: http://mashable.com/2010/06/01/lawyers-social-media/

Page 38: Social Media for Law Firms and the Legal Industry

Social Media for Law Firms | 6S Marketing

INTEGRATION

Use your blog as your social media hub

Integrate your blog with all your social media platforms

In the open and transparent age of social media, blogs are vital for reputation management

BLOG + RSS

Page 39: Social Media for Law Firms and the Legal Industry

Social Media for Law Firms | 6S Marketing

Clark Wilson LLP offers numerous sources of information in the form of blogs, newsletters, papers and publications

Page 40: Social Media for Law Firms and the Legal Industry

Social Media for Law Firms | 6S Marketing

Blogging

STRATEGY

Proper integration, distribution and strategy is vital to

the success of any corporate social media initiative

http://www.flickr.com/photos/dennis_vu

Page 41: Social Media for Law Firms and the Legal Industry

Social Media for Law Firms | 6S Marketing

STRATEGY

Create measurable objectives

Build supporting content: Blog, Twitter, Facebook, LinkedIn

Distribute and share content: RSS feeds, social media integration, social media account management

SOCIAL MEDIA

Image source: http://mashable.com/2010/06/01/lawyers-social-media/

Page 42: Social Media for Law Firms and the Legal Industry

Social Media for Law Firms | 6S Marketing

PROCEDURE

Do not provide legal advice or counsel, because doing so could create a lawyer/client relationship even if unintended

Refrain from taking a position on any legal issue, because doing so could create an issue conflict with a firm client

GENERAL GUIDELINES

Page 43: Social Media for Law Firms and the Legal Industry

Social Media for Law Firms | 6S Marketing

PROCEDURE

Do not express personal opinions about other people, especially lawyers, judges, politicians and clients, or about controversial topics

Quality matters. If you’re not design-oriented, ask someone who is whether your blog looks decent, and take their advice on how to improve it

GENERAL GUIDELINES

Page 44: Social Media for Law Firms and the Legal Industry

Social Media for Law Firms | 6S Marketing

CONTACT USChris Breikss

[email protected]

@6S_Marketing

Facebook.com/6Smarketing

QUESTIONS?


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