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Social Media for Student Services

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Social Media: Newcastle College “Using Social Media to create an interactive student experience.” Emily Hampton, Social Media Manager, NCG October 2011
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Page 1: Social Media for Student Services

Social Media: Newcastle College

“Using Social Media to create an interactive

student experience.”

Emily Hampton, Social Media Manager, NCG

October 2011

Page 2: Social Media for Student Services

Emily Hampton, BA (Hons) Social Media Manager, NCG

Extensive experience of building social communities engaging thousands of individuals through spectrum of age demographics.

First-class Honours Graduate: Dissertation on “The Impact and Value of Social Media for Marketing and Business Development”

- shared and read throughout the world.

Has produced and managed several Social Media strategies for businesses in the North East

About Me

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Social Media is Shaping our

Teenagers

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STUDENT SUPPORT TOOL

• Answering the questions of prospective and current students

• Important to establish strong lines of communication between Student Services and myself

• Me informing you of posts that may have an impact on you

• Me asking for information to answer someone’s query

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Social Media Guidelines

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• New channel of communication

• Increase brand awareness and drive traffic to our website

• Target our audience

• Listening and monitoring tool

• Encourage dialogue – with prospective, current and past students, staff, and parents.

Summary

Page 20: Social Media for Student Services

Emily Hampton, BA (Hons) Social Media Manager, NCG

Email: [email protected]

Tel: 0191 200 4672

Twitter: @EmilieHamptonSM

LinkedIn: emilyjhampton

Contact Me


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