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Allison Park/@allisonkpark GoSeeTell Network
Social Media for the Advanced User
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Agenda
Location Aware
Content Management
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© GoSeeTell Network 2010
h2p://geekandpoke.typepad.com/
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Twitter: Learn from the Conversation
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Twitter: Learn from the Conversation
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Twitter: Measurement
KPI Amount
Followers ?
@replies ?
RTs ?
Mentions ?
Social Capital ?
Click Throughs ?
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Twitter: Measurement
What is the measurement of success?
1. Interactions
2. Click Throughs
3. Partnership Development
4. Bookings
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Twitter: Partnership Development
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Twitter: Customer Stewardship
Hotel Lucia, Photo by Marilyn M on Flickr.com: h2p://budurl.com/syee
© GoSeeTell Network 2010
© GoSeeTell Network 2010
Facebook: Target Your Audience
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Facebook: Target Your Audience
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Facebook: Partnership Development
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Facebook: Measurement
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Location Aware
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Location Aware
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Foursquare
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Foursquare
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Foursquare
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Gowalla
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Gowalla
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Content Management
1. Create a Strategy - Who is your audience? - What resource are you providing?
2. Manage Content - Create an editorial calendar - Who approves the messages? - Who publishes the messages?
3. Level of Interaction and Engagement - Are you responding to questions directed to your accounts? - Are you actively searching for questions to answer?
4. Management tools - Twitter tools: Hootsuite, Tweetdeck, Seesmic - URL shortener - RSS Feeds and Reader