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Social Media Marketing for Small Business

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Social Media for EntrepreneursTalk to your Customers A Contribution in GEW 2014 Mohamad Bajouk
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“Social Media for Entrepreneurs”Talk to your Customers

A Contribution in GEW 2014

Mohamad Bajouk

“Social Media for Entrepreneurs”Talk to your Customers

A Contribution in GEW 2014

Mohamad Bajouk

“Social Media for Entrepreneurs”Talk to your Customers

A Contribution in GEW 2014

Mohamad Bajouk

“Social Media for Entrepreneurs”Talk to your Customers

A Contribution in GEW 2014

Mohamad Bajouk

“Social Media for Entrepreneurs”Talk to your Customers

A Contribution in GEW 2014

Mohamad Bajouk

outline

Inspirit Academy – GEW 2014

- Marketing

- Terminology

- Social Media Pitfalls

- Strategy Talks

- Measure to Manage

- Publicizing Social Media Accounts

- Exploring Platforms

- Applying what we talked about

Inspirit Academy – GEW 2014

Inspirit Academy – GEW 2014

Marketing is a Social &

Managerial PROCESS by

which individuals &

groups obtain what they

need & want through :

Creating, Offering &

exchanging products of

value to others

Inspirit Academy – GEW 2014

Inspirit Academy – GEW 2014

Inspirit Academy – GEW 2014

Inspirit Academy – GEW 2014

If your business is not on the internet, then your business

will be out of business.”“

- Bill Gates, Founder of Microsoft

Inspirit Academy – GEW 2014

. SEO

. SEM

. Conversion Rate

. SMO

. SMM

. Viral Content

. CTR

. CPC

. CPM

. Impression

. Reach

. Engagement

. Organic Reach

. Paid Reach

Terminology

Inspirit Academy – GEW 2014

When Social Media doesn’t pay back pleasant results?

Pitfalls

Inspirit Academy – GEW 2014

PitfallsLack of Understanding

Lack of Good Content

Lack of Commitment

Lack of Strategy

Inspirit Academy – GEW 2014

Lack of Understanding

Lack of Good Content

Lack of Commitment

Lack of Strategy

Pitfalls

Inspirit Academy – GEW 2014

Lack of Understanding

Lack of Good Content

Lack of Commitment

Lack of Strategy

Pitfalls

Inspirit Academy – GEW 2014

Lack of Understanding

Lack of Good Content

Lack of Commitment

Lack of Strategy

Pitfalls

Inspirit Academy – GEW 2014

Strategy Talks

Inspirit Academy – GEW 2014

Strategy TalksKnow Your Audience

- Where are they?

- What is important to them?

- Ask & Respond

Inspirit Academy – GEW 2014

Strategy TalksKnow Your Audience

- Where are they?

- What is important to them?

- Ask & Respond

WIFM?

Inspirit Academy – GEW 2014

Strategy TalksKnow Your Audience

- Where are they?

- What is important to them?

- Ask & Respond

Inspirit Academy – GEW 2014

Strategy TalksDefine your Objectives

- Why Social Media?

- Create Goals

- Define ROI

Inspirit Academy – GEW 2014

Strategy TalksDefine your Objectives

- Why Social Media?

- Create Goals

- Define ROI

BRANDRECOGNITION

CUSTOMERSERVICE

REFERRALS SEARCHENGINEOPTIMIZATION

NETWORKING

RESEARCH

NEWBUSINESS

RELATIONSHIP BUILDING

WEBSITETRAFFIC

HIGHERCONVERSION

COMMUNITYBUILDING

INCREASED SALES

Inspirit Academy – GEW 2014

Strategy TalksDefine your Objectives

- Why Social Media?

- Create Goals

- Define ROI

Inspirit Academy – GEW 2014

Strategy TalksCreate Key Messages

- What do you want to say?

- Understand your Context

- Identify your Voice

Inspirit Academy – GEW 2014

Strategy TalksCreate Key Messages

- What do you want to say?

- Understand your Context

- Identify your Voice

Inspirit Academy – GEW 2014

Strategy TalksCreate Key Messages

- What do you want to say?

- Understand your Context

- Identify your Voice

Inspirit Academy – GEW 2014

Strategy TalksPlan your Content

- Create a Content Calendar

- Tell Stories

- Share content from others

Inspirit Academy – GEW 2014

Strategy TalksPlan your Content

- Create a Content Calendar

- Tell Stories

- Share content from others

Inspirit Academy – GEW 2014

Strategy TalksPlan your Content

- Create a Content Calendar

- Tell Stories

- Share content from others

Inspirit Academy – GEW 2014

10 questions to ask when

creating a Social Media

Marketing Plan

Strategy Talks

Inspirit Academy – GEW 2014

Measure to ManageChoose your measurement tool

- Google Analytics

- Hootsuite

- Social Bakers

- Social Mention

- Insights

Inspirit Academy – GEW 2014

PublicizingLead others to your SM Presence

In Office/ Stationary

Verbally

Website

Email

Inspirit Academy – GEW 2014

PublicizingLead others to your SM Presence

In Office/ Stationary

Verbally

Website

Email

Inspirit Academy – GEW 2014

PublicizingLead others to your SM Presence

In Office/ Stationary

Verbally

Website

Email

Inspirit Academy – GEW 2014

PublicizingLead others to your SM Presence

In Office/ Stationary

Verbally

Website

Email

Inspirit Academy – GEW 2014

Select a subject to Market

. What are my GOALS?

. Who is my TARGET AUDIENCE?

. What PLATFORMS shall I use?

. What kind of CONTENT shall I share?

. Where am I getting my content from?

. How much TIME per day will I dedicate?

. How shall I MEASURE my ROI

Inspirit Academy – GEW 2014

Final Words….


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