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Social Media Presentation to Wanneroo Business Association Feb10

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Drive More Business & Reduce Marketing Costs with Facebook, Twitter & Social Media - Wanneroo Business Association, 24 th Feb 2009 Philip Knight
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Page 1: Social Media Presentation to Wanneroo Business Association Feb10

Drive More Business & Reduce Marketing Costs with Facebook, Twitter & Social Media- Wanneroo Business Association, 24th Feb 2009

Philip Knight

Page 2: Social Media Presentation to Wanneroo Business Association Feb10

Who is aussiehome.com?- est 1999, mainly real estate clients - run www.aussiehome.com- developed 200+ RE web sites- and other online CRM, systems- independent & WA owned

DESIGN – CODE – ADVICE – PRINT - TRAIN

Page 3: Social Media Presentation to Wanneroo Business Association Feb10

3Social Media – Business Applications

NOW Age of Social (media)

1994 Age of Surf 1998 Age of Search

Page 4: Social Media Presentation to Wanneroo Business Association Feb10

4Social Media – Business Applications

Fragmentationof all media

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5Social Media – Business Applications

SOCIAL MEDIA – defined

web sites that are filled with information from the viewers

such as blogs, Youtube, Facebook, Twitter, Flickr, Slideshare…

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6Social Media – Business Applications

SOCIAL MEDIA in Aus (Jun09)

_ Facebook: 6mn visitors (+95% p.a.)

_ MySpace: 3.5mn (only +5%)

_ Twitter: 800,000 (up from 13,000)

_ 70%+ net users visit social netwks (+29%)

_ Twitter the fastest growing

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7Social Media – Business Applications

Power that is SOCIAL MEDIA

- free- powerful- scares big media silly- it’s all about making connections- not being used by your competitors (yet)

Page 8: Social Media Presentation to Wanneroo Business Association Feb10

8Social Media – Business Applications

“Markets are conversations”conversations among humans sound human

natural, uncontrived, honestpublic switch quickly

tell us something! (then we might speak to you)

business is only part of our lives, it’s all of yoursThe Cluetrain Manifesto: The End of Business as Usualby Christopher Locke, Rick Levine, Doc Searls, David WeinbergerPub 1999 : read it for free at www.cluetrain.com

Page 9: Social Media Presentation to Wanneroo Business Association Feb10

9Social Media – Business Applications

So – have a conversation with your mkt

- WIIFT- contribute, join in, - have a clear company policy

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10Social Media – Business Applications

Advantages SOCIAL MEDIA

- Cheap! and fast/instant- Reach / Accessible- Can be updated/improved- Democratic (power to the little guy)- It involves your clients (directly)

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11Social Media – Business Applications

BLOGS

- a “web log”- leave comments, post- Start your own- at blogger.com, wordpress.org

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12Social Media – Business Applications

BENEFITS? you’re asking the wrong question, but …

Better Traffic & SEO to your siteFun, empowering for you/staffListen + Learn from your public

Gather interesting contentWhat goes around comes around

“Markets are conversations”= the future of marketing?

Page 13: Social Media Presentation to Wanneroo Business Association Feb10

13Social Media – Business Applications

Mark Zuckerberg, Founder, Facebook

Page 14: Social Media Presentation to Wanneroo Business Association Feb10

14Social Media – Business Applications

http://www.facebook.com/gunningham

Page 15: Social Media Presentation to Wanneroo Business Association Feb10

15Social Media – Business Applications

Your own FACEBOOK Profile Page

Build your own profileMaybe keep it separate

from biz?Interact

WIIFT!

Page 16: Social Media Presentation to Wanneroo Business Association Feb10

16Social Media – Business Applications

Set up a FACEBOOK Group/Business Page

Invite ‘fans’publish events, goings oninteractive shop window

Walls, Photos, discussionsImport blog feed, apps

Page 17: Social Media Presentation to Wanneroo Business Association Feb10

17Social Media – Business Applications

http://www.facebook.com/aussiehome

Page 18: Social Media Presentation to Wanneroo Business Association Feb10

18Social Media – Business Applications

FACEBOOK Business Page

It’s your company web siteWITHIN

the Facebook community

(with blogs, photo galleries, events…)

Page 19: Social Media Presentation to Wanneroo Business Association Feb10

19Social Media – Business Applications

FACEBOOK Fan Box

Have your FBBusiness page

Update your site+ advertise FB page

Page 20: Social Media Presentation to Wanneroo Business Association Feb10

20Social Media – Business Applications

Post your own FACEBOOK Ads

Direct + targettedSet a budget

Easy to set up, edit, cancel + monitor

21mn+ views ($3400)

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21Social Media – Business Applications

Page 22: Social Media Presentation to Wanneroo Business Association Feb10

22Social Media – Business Applications

Page 23: Social Media Presentation to Wanneroo Business Association Feb10

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FACEBOOK Policy

AddictiveTime Wasting

Haven’t got time!

You need a policy, and stick to itHave a reason, WIIFT, part of marketing

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3. TWITTER

_ conversations in 140 characters_ easy + very powerful _ unique web address (twitter.com/…)_ link to site, updates, join in_ listings, news, events, h/opens…

Page 25: Social Media Presentation to Wanneroo Business Association Feb10

25Social Media – Business Applications

http://twitter.com/chazgunningham

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http://twitter.com/aussiehome

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3. TWITTER

_ choosing your name_ background image_ what to say?_ what to pass on (RT)_ who to do it?

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3. TWITTER

_ world’s best search engine?_ find out what ppl are saying about anything, including you! respond_ pass on interesting tweets (RT)_ join in the conversation_ make connections

Page 29: Social Media Presentation to Wanneroo Business Association Feb10

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3. TWITTER

_ it’s your own radio broadcast_ it can update FB for you_ tweets can be imported to site_ look tech savvy!_ brand yourself/company_ talk direct to your clients/prospects

Page 30: Social Media Presentation to Wanneroo Business Association Feb10

30Social Media – Business Applications

Chad Hurley, Cofounder, Youtube.com

Page 31: Social Media Presentation to Wanneroo Business Association Feb10

31Social Media – Business Applications

www.youtube.com/aussiehometv

Upload testimonialsabout us

our area..How could you use this?

Page 32: Social Media Presentation to Wanneroo Business Association Feb10

32Social Media – Business Applications

USED TOGETHER – rinse and recycle

- the power multiplies… - comment on blogs , link back - blog + tweet links to post - link twitter to Facebook- keep the conversation going

Page 33: Social Media Presentation to Wanneroo Business Association Feb10

33Social Media – Business Applications

SOCIAL MEDIA POLICY

- our clients & prospects are here- we are going to be here- we’re not going to be distracted- we are going to engage, contribute- we will listen, and learn- we will not talk business (much)

Page 34: Social Media Presentation to Wanneroo Business Association Feb10

34Social Media – Business Applications

THANK YOU! For More:

_ [email protected]

_ facebook.com/aussiehome_ twitter.com/aussiehome _ blog.aussiehome.com_ youtube.com/aussiehometv


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