Social Networking and Best Practices on PBS Connect

Agenda

• Social Networking: The Basics

• Social Networking Tools and Features on PBS Connect

• ShareiT!

• Collaboration Areas

• Conferences Blog

• Upcoming features

• PBS Connect Overview

• Questions

Networks Make Things Happen

Such as:

• Mailing a letter

• Making a phone call

• Driving from one city to another

People Networks Make Things Happen Too!

Tom Jill Greg

Online Social Networks

Online Social Networking Structures

• Profile

• Friends

• Groups

• Discussions

• Blogs

• Widgets

Social Networking at the Office

Image courtesy of “Enterprise 2.0: Social Software on Intranet” By Patty Caya and Jakob Nielsen

Social Networking at the Office

Image courtesy of “Enterprise 2.0: Social Software on Intranet” By Patty Caya and Jakob Nielsen

Social Networking on PBS Connect

COMMUNITY

COLLABORATION

EASE OF USE

ShareiT! Conferences Conferences BlogObjective:To provide a central repository of station-only best practices and lessons learnedSelf Publishing: Allow stations to share their best work without oversight from PBSTo build community using the same techniques as Facebook

Objective:To build community by displaying photos of those who post to conferencesTo make using conferences less hierarchical

Objective:• To provide real time updates on conferences•To ensure those not able to travel are kept in the loop by posting notes from general and selected sessions.

ShareiT!

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Collaboration Areas

Collaboration Areas

Filtering by Name

Conferences Blogs

Coming Soon…..

Instant MessagingPBS Connect Twitter

Twitter in the Workplace

Yammer

Twitter-like tool that is used by companies for internal communication

We recently signed up for Yammer and are seeing it spread virally among our employees. It is helping us accelerate collaboration and internal communications across our 20,000 employees in 300 offices in 30 countries.

We're seeing all kinds of serendipitous connections across projects, cultures and time zones.

- Brian Robins, CEO SunGard

My emails were reduced 50% by using Yammer for internal communication. Yammer eliminates multiple sends and blanket cc's

- Kim Patrick Kobza, CEO, Neighborhood America

IM in the Workplace

• Saves time

• Great for quick questions

• More visible than an email in an inbox

• Can respond even while doing something else

• Include multiple people

• Set your status to available, busy or away

Questions?

Seton McIlroy

slmcilroy@pbs.org

703-739-5199