Social Networks & BPM

Thomas Stoesser, Software AG

April 12, 2023 | Software AG - Get There Faster | 2 April 12, 2023 | Software AG - Get There Faster | 2

Software AG At-A-Glance

40+ Years of Software Expertise Over 4,200 enterprise customers 3,600 professionals Present in 70+ countries R&D and support centers globally

Rock Solid Financial Performance 2009 revenue: €847 million 20 consecutive quarters of

profitable growth and meeting or exceeding expectations

Market cap ~€1.15 billion Fast growing revenue, net profit

and cash flow

April 12, 2023 | Software AG - Get There Faster | 3 April 12, 2023 | Software AG - Get There Faster | 3

IDS Scheer At-A-Glance

The leader in Business Process Excellence and Enterprise Architecture

7,500 customers in 70 countries Deep industry expertise and SAP

specialization, including automotive, defense & security, healthcare, financial services, high-tech, and telecom and utilities

Leader in Gartner Magic Quadrant for Business Process Analysis

€399 million revenue in 2008

April 12, 2023 | Software AG - Get There Faster | 4

university@softwareag.com

www.softwareag.com/university

Free software

+ Guest Lecture

+ Project Package “Campus Connect”

+ Thesis / Internship

+ Company Visit

University Relations Program

April 12, 2023 | Software AG - Get There Faster | 5

Challenges ARISalignTM is Addressing

Model Implement

Eff

ort

Traditional BPM

Monitor

wM BPMS Innovation

Discover

Time

April 12, 2023 | Software AG - Get There Faster | 6

Who Should Participate in Process Design

Process

Participants

Business & Tech

Experts

Process

Modelers

Process

Developers Process

Stakeholders

Process Excellence

Committee

This is what I do.(Get credit score)

Ok; and this is what it translates to in technology and practice.(This is actually a service owned by business unit X)

Here’s the as-is process. And this is the to-be process.

Here is the implementation.

This is exactly what I wanted!

Here are the rules and regulations all projects need to follow.

April 12, 2023 | Software AG - Get There Faster | 7

Why Process Discovery is so difficult - Barriers

Geographic Location

DifferentDepartments

CommunicationDifferent understandings, i.e., “What is a customer?”,

“What does the order process look like?”

ExternalPartners

April 12, 2023 | Software AG - Get There Faster | 8

Communities

April 12, 2023 | Software AG - Get There Faster | 9

Bringing Social Networking and BPM together

Social NetworkingWeb 2.0 Technologies

Business ProcessManagement

April 12, 2023 | Software AG - Get There Faster | 10

• Collaborative platform for all who are involved in BPM projects Ease of use must be appealing for business users Process requirements Capturing & documenting know-how Process modelling Project transparency

• Bring BPM experts together Networking, Focus groups, Forums Marketplace

• Crossing geographic und organizational barriers

April 12, 2023 | Software AG - Get There Faster | 11

Tool: Collaboration

April 12, 2023 | Software AG - Get There Faster | 12

April 12, 2023 | Software AG - Get There Faster | 13

Software AG - ARISaglin

Thank you!