giuseppe@valueamplify.com

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3

Microsoft Confidential

Traditional Waterfall Approach to Project ManagementExample

Apply Rules

IT Budget AllocationCollaborative Decision Making

Manage Cost, Risk and Time.

Manage Benefits/Value

Harvest Collaborative Intelligence

9/29/2014 5

1. Network of working partners and contacts

2. Project Management Function

3. Digital Content Management

(Micro vs structured documentation)

Role of Community of Practice in Project Management

Waterfall

Visibility

Ability to Change

Business Value Risk

Current Challenges of Project Management

Ability to Change

Business Value

Risk

Visibility

Waterfall

Social Project Management

Benefit of Social Project Management

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Evolution of Communication and Collaboration

99/28/2014

Yammermakescollaborationeasier and more efficient

Sources: Gallup Consulting "Employee Engagement, What's your Engagement Ratio?" 2008 - IBM Global CIO Study, 2011 - Yammer User Survey, 2010 - McKinsey, The Social Economy, July 2012 - Gallup Consulting “Employee Engagement, What’s Your Engagement Ratio?” 2008 - Yammer User Surveys, 2010 and 2013

80% of Yammer users are more informed with

what is happening within their organizations

DriveemployeeengagementusingYammer

From separated teams To a connected organization

Lower turnover

Sources: Gallup Consulting "Employee Engagement, What's your Engagement Ratio?" 2008 - IBM Global CIO Study, 2011 - Yammer User Survey, 2010 - McKinsey, The Social Economy, July 2012 - Gallup Consulting “Employee Engagement, What’s Your Engagement Ratio?” 2008 - Yammer User Surveys, 2010 and 2013

•

•

•

•

•

Engagingemployees to drive business transformation

FHI360 Healthcare Project

Seed Conversations Objective: Accelerate the community “Bonding” process, Engage members , Generate community vitality, Peer-learning experience.

Boundaries: Posts needs to be in scope with visionPersonal notes are welcome in small percentage.Recommendations:1. Questions about the lead/Project in priority2. Posting a worth-to-share article and add a

“spicy” comment3. Offer to do something about the project4. Polls5. Challenges/Contests6. Vitality generators such as referrals7. Invite to send praises8. Education on how to use yammer #hashtag

Examples:What is the biggest benefit/challenge of xx project opportunity Share on Yammer using hashtag #project_name.Share a “hidden gem” that has made your work or personal life better (could be a website, App, training course, employee benefit, book, etc.) Use hashtag #hiddengem.What is the most inspirational tool/article on the Cloud seen so far?. Use hashtag #cloudnewsTell us about a current project the community shoudkl ahlpmake it happen in in the cloud #cloud opportunty.

22

Category Activity Description MS Provides

Emails

Discussion seeds • Topic areas to start a conversation Best Teasers List

Newsletter• Cloud private community news –

New IP notification, training available, rewards, reminder of upcoming events, call for IP on special topics

Templates and sample for customization

News feed • Cloud specific newsfeed from top periodical RSS, eMagazines

Events

SME Conf Call • Moderator name and topic Moderator

Webcast• Special topic events with speakers• 1 hour engagement session

Speaker, partner

Internal company events and activates fro recruitment

• Sponsored event (brownbag, breakfast or dinner) to drive sense of community and recruit new members

• Advertise service on Bulletin Boards, email signature

Coaching, motivation, milestones, tracking

External events • Industry events TechEd, etc

Training• Major external industry events• Promote MSFT Industry Insights & Solutions

Vouchers, Deals

Clubs/Blogs • urls suggestions

Ask The Expert • A button to engage specialist in escalations Experts

Calls for Best Practice• Call for Best Practice, • Ask for nominations to develop new IP (sanitize content)

Recognitions

Rewards / Awards • Promote Reward / Award winners, Give away, MOOC

Offer POC/POV• When BOSM Index reaches level 400 Lead can offer the MS

POC/POV packagePOC, POV

NURTURE: Content PULL vs PUSH

ContentPULL

INTERACTIVE TV SHOW APPROACH

List Of Conversation Series aligned with Azure Solutions1. Yammer2. Develop and Test3. Identity and Access Mgmt4. Media5. Big Data6. Mobile Apps7. Web Apps8. Storage, Backup and Recovery9. Big Compute10. Infrastructure Service11. Integration12. Data Mgmt

Excel Stats Drive Programming

Leaders and teams today are dispersed across geographies and departmental silos. It’s important to stay on top of what

your fellow executives are doing and make sure leadership is in alignment.

Create a leadership group. Share regular reports

and engage in

discussion around

these documents.

Encourage other leaders to post updates on strategies and

goals.23

Like a post you find

interesting or valuable.

Post a praise for

a job well done.

Feedback is powerful. Employees are encouraged by the feedback and reinforcement they receive from others,

especially managers and executives.

24

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Areas of Vale Creation of Social

Innovation is converting innovative ideas into commercial success

FormalProject

PRELIMINARY

Level 200: #Tags

Level 100: Keywords Seed/Monitor

Level 300: Topics

Level 400: Private Groups (Innovation)

Project IdeasProblems Solutions

Due Diligence/ Consensus

SMEs Formal Review/Signoff Elevate promising Tag to Structured “Topic”

Project Manager Calls a TeamWorkgroup with a deliverable

Lead Social Maturity Levels

Everybody Can Help INNOVATE!

..

. Analytics &Content Pull from Interest only

Exec Sponsor Monitoring

Initiative Maturity Index

Understanding Leads

(Analytics)

Incentive Behaviors(Gamification)

Private SocialPlatform

(i.e. Yammer)

The Components of Cloud Innovation Center

29

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Social BI

The cutting edge information for decision support.

Help from Social Predictable Analytics

- Confidential – Value Amplify Consulting

Unlimited Investigations as questions are raised

We start with the Tipping Point Index.

The first driver is:

BI

What issue is mostly

discussed?

How Influential are they

people discussing it?

Tipping Point Maturity Index-Force 2 Pain/Gain

Double click on any Topic on the right color of the bar to display emotions of users.

Example

1. Who is confused

2. About What

Example when “double Click” on Purple for Confused people to go and help.

Sentiment analysis of pain?

Sentiment analysis gain?

Quantifications discussed?

Tipping Point Maturity Index-Force 3

For every Topic/Project

1. SME level of contribution to each Topics/Ideas/Project

2. Multiple competencies for each SME

3. Which Technologies/Keywords are considered for each Topic/Project

What are the technologies?

Who are the SMEs ?

What is the readiness

confidence?

What on-going training ?

Community Moderator, Social coach for leads, IP management, delivering plans,

giuseppe@valueamplify.com

If they use Facebook or Linkedin, they are already trainedLike with IM, you can wait or you can be embracing

Yammer is free for Microsoft customersAdtl private Yammer networks are in Office 365

Yes, we will use emails and leverage Yammer as additional repository for the first 3-6 months

giuseppe@valueamplify.com