Date post: | 25-May-2015 |
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EM 201ORGANIZATION
AND MANAGEMENT
Dr. Marinette Ramos
MANAGEMENT AND
SOCIETY
Report by: Mrs. Maria Michelle L. Arevalo
Social Responsibility and Ethics
Moral Development and Concept of Values
What is social responsibility?• The moral and ethical content of
managerial and corporate decisions over and above the
pragmatic requirements
• Concerned with low individuals and organizations
BUSINESSORGANIZATION EMPLOYERS
CUSTOMERS
OWNERS/INVESTORS
SUPPLIERS
COMMUNITYGOVERNMENT
The public seems to feel that managers & business organizations should provide leadership in rebuilding cities, wiping out poverty, controlling crime, and cutting government red tape.
MAJOR ARGUMENTS FOR SOCIAL RESPONSIBILITY
1. Public expectations
2. Long run profits
3. Ethical obligation
5. Better environment
6. Discouragement of further government regulation
4. Public image
7. Balance of responsibility and power
10. Superiority of prevention over cures
9. Possession of resources
8. Stockholder interests
MAJOR ARGUMENTS AGAINST SOCIAL RESPONSIBILITY
1. Violation of profit maximization
2. Dilution of purpose
3. Costs
4. Too much power
5. Lack of skills
6. Lack of accountability
7. Lack of broad public support
PHASE 1PROFIT-MAXIMIZING MANAGEMENT
Raw self-interest What’s good for me is good
for my country Profit maximizer Money & wealth are most
important Let the buyer beware Labor is a commodity to be
bought & to be sold
Accountability of management is to the owners
Technology is very important Employee personal problems must be
left at home I am a rugged individualist, and I will
manage my business as I please Minority group are inferior to whites.
They must be treated accordingly The natural environment controls the
destiny of people
PHASE 2TRUSTEESHIP MANAGEMENT
Self-interest & contributor’s interest
What’s good for organizations & management is good for our country
Profit satisfier Money is important, but
so are people
Let us not cheat the customer
Labor has certain rights which must be recognized
Accountability of management is to the owners, customers, employees, and other contributors
Technology is important & so are people
We recognize that employees have needs beyond their economic needs
I am an individualist, but I recognize the value of group participation
Minority groups have their place in society, and their place is inferior to mine
People can control & manipulate the environment
Enlightened self-interest, contributor’s interest & society’s interest
What is good for society is good for our company
Profit is necessary, but… People are more important than money Let the seller beware
PHASE 3QUALITY-OF-LIFE MANAGEMENT
Employee dignity has to be satisfied
Accountability of management is to be owners, contributors, and society
People are more important than technology
We hire the whole person Group participation is
fundamental to our success
Minority group members are people, as you and I are
We must preserve the environment in order to lead quality lives
BUSINESS ETHICS moral principles that guide the way a
business behaves
involves distinguishing between “right” and “wrong” and then making the “right” choice
10 COMMANDMENTS FOR MORAL EXECUTIVES
I. Thou shalt not bear false witness in the books & records of the employer.
II. Thou shalt not play games with numbers.
III. Thou shalt speak the truth to thy boss, even though he may not want to hear it.
V. Thou shalt keep thine eyes wide open.
IV. Thou shalt rattle on thy neighbor when he is doing something wrong.
VI. Sin not, nor help thy brother to sin, for thou art thy brother’s keeper.
VII. Thou shalt not have two masters – thy boss and thyself.
VIII. Thou shalt not seek to profit by use of thy employer’s confidences.
IX. Honor thy father and thy mother and, in addition, thy auditors.
X. Obey the real Ten Commandments
BUSINESS BASIC CONCEPTS
embraces commerce & industry
not an accidental human activity but an integral element of the social order
primary purpose is to meet society’s human needs
Essentially an expression of human relationships
Principles for the Conduct of
Business
Employees
SuppliersCustomers
recognition
fair recruitment practice
job security
safe & healthy atmosphere
conditions in w/c human potentials
& relationships can be developed
participative element
FOR EMPLOYEES:
FOR SUPPLIERS:• The terms of all contracts
be clearly stated & honored in full
• Abuse of economic power in dealing w/ a smaller concern be avoided
• No supplier be encouraged to commit his resources for apparently long-term purposes
FOR CUSTOMERS:Strive after a quality
Avoid anything that would be detrimental to the health, safety & growth
Seek to apply or make use of the discoveries & inventions of science
Deliver the product/service in the quality, quantity & time agreed upon
Ensure that all promotional communications be informative & true
FOR OWNERS & OTHER PROVIDERS OF CAPITAL: Provide an adequate rate of return
Use their financial resources to provide goods & services responsibly & efficiently
Furnish the owners & other providers of capital w/ such information
Pursue the specific objectives of the owners & other providers of the capital
FOR LOCAL GOVERNMENT & NATIONAL:
To participate in the discussion of proposed legislation and / or its implementation
To propose sound policies in the use of human & material resources
FOR SOCIETY IN GENERAL:
Take regular stock of their response to the basic needs of society
Do their best to ensure that the way they deploy their resources benefits society in general
Pay proper regard to the environmental & social consequences of their business activity
Ethical Principles for the Professional Manager
Acknowledge that his role is to serve
Avoid all abuse of executive power
Reveal the facts to his superiors
Establish a policy regarding conflicts of interest
Not tolerate any form of illegal data-gathering or any form of incentive
Recognize that his subordinates have a right to information on matters affecting them
Fully evaluate the likely effects on employees & the community of the business plans for the future
Cooperate with his colleagues & not attempt to secure personal advantages
3 Simple Steps for Maximum Benefit of the Code
1. Involve examination, understanding & acceptance of the code by the policy makers
2. Develop detailed guidelines & policies for use by their employees
3. Evaluation & regular audit of the implementation of the code & its policies & guidelines
ETHICS IS KNOWING THE DIFFERENCE BETWEEN
WHAT YOU HAVE A RIGHT TO DO AND WHAT IS
RIGHT TO DO.