Date post: | 06-Apr-2018 |
Category: |
Documents |
Upload: | ankit-michael-samuel |
View: | 220 times |
Download: | 0 times |
of 94
8/2/2019 Social Security Schemes in BHEL
1/94
A Project Report on :
" Study on Social Security & Welfare Schemes in BHEL "
2011-2012Submitted for the partial fulfillment of
Master of Business Administration (MBA)
of Maulana Azad National Institute of Technology,
Bhopal
Submitted By
Ankit Michael Samuel4th Sem MBA, MANIT
Scholar Number: 102103107
8/2/2019 Social Security Schemes in BHEL
2/94
2
NIT Bhopal- Management Studies Department
Table of ContentsDeclaration i
Certificate ii Acknowledgements Preface iv Profile of the Organization
1.1 Company History ............................................. 13
1.2 Manufacturing Units of BHEL........................... ...... 14
1.3 Introduction to BHEL Bhopal.............................. .......15
1.4 BHEL, a candidate for Maharatna Company........ .... 17BHEL Human Resource Departments
2.1 Introduction....................................................................19
2.2 Descriptions of HR Departments..................................19
2.3 Functions of HR Departments........................................28
2.4 Levels of Employees .......................................................30
2.5 Organizational Hierarchy................................................. 32
2.6 Human Resource Practices in BHEL..............................33
I. Study on Social Security & Welfare Schemes inBHEL.......................................................................39
8/2/2019 Social Security Schemes in BHEL
3/94
3
NIT Bhopal- Management Studies Department
Chapter 1
1.1 Introduction.................................................................441.2 Welfare Briefing.....................................................45
1.2.1 Welfare Schemes in BHEL
1.2.1.1 Statutory welfare scheme
1.2.1.2 Non- Statutory Welfare Scheme
1.3 Statutory labor welfare facilities................................51
1.4 Non statutory labor welfare facilities............................531.5 Objectives of the Study.................................................541.6 Social Security Schemes in BHEL...............................55
Chapter 2
2.1 Social Security Schemes in BHEL...............................56
2.1.1 Group Saving Linked Insurance Scheme (GSLIS)2.1.1.1.1 Amount Insured2.1.1.1.2 Premium Per Month. (In Rs.)
2.1.2 Death Relief Fund (DRFS)2.1.3 Employee Deposit Linked insurance (EDLI)
2.1.3.1 Amount Insured2.1.4 Group Insurance Scheme (GIS)
2.1.4.1 Amount Insured
2.1.5 Group Personnel Accident Policy(GPAP)2.1.5.1 ICICI LOMBARD
2.1.5.1.1 Compensation
2.1.5.1.2 The coverage for employees
2.1.5.1.3 Process
8/2/2019 Social Security Schemes in BHEL
4/94
4
NIT Bhopal- Management Studies Department
2.1.6 Gratuity 2.1.6.1 Gratuity Calculation:
2.1.7 The E mployees Family Pension Scheme
2.1.7.1 Calculations
2.1.7.2 Benefits
2.1.8 Provident Fund2.1.8.1 Provident Fund Calculations
2.1.9 Earned Leave2.1.10 Retired Employees' Contributory Health Scheme
2.1.11 Act: The workmens Compensation Act, 1923 2.1.11.1 Main Provisions2.1.11.2 Compensation2.1.11.3 The process of providing T he
Workmens Compensation in BHEL
2.1.11.4 The Claim process
2.1.11.4.1 Preparation of Accident Report
and Compensation Amount
2.1.11.4.2 Procedure
2.1.10 Retired Employees' Contributory Health Scheme2.1.10.1 Sample Forms (to be filled by employees)
8/2/2019 Social Security Schemes in BHEL
5/94
5
NIT Bhopal- Management Studies Department
Chapter 3
3.1 Live Case Handling in BHEL.............................................88
3.1.1 Accident case
3.1.1.1 Rules of half monthly compensation(HMC) Calculation.
3.1.1.2 Rules for Earned Leave Calculation
3.1.1.3 Rules for Lumsum Payment
3.1.2 Death case
3.2 Finding of the Study............................................................93
3.3 Suggestions...........................................................................95
3.4 Conclusion...........................................................................96
II Bibliography ...........................................................................98
8/2/2019 Social Security Schemes in BHEL
6/94
6
NIT Bhopal- Management Studies Department
Declaration
I Ankit Michael Samuel student of 4th Sem fromDepartment of Management Studies of Maulana AzadNational Institute of Technology, Bhopal. Here by declare that I did my major project on " Study onSocial Security & Welfare Schemes in BHEL" underthe guidance of Amit Banerjee.
Yours Sincerely Ankit Michael Samuel
4th Sem MANIT (DOMS), Bhopal
8/2/2019 Social Security Schemes in BHEL
7/94
7
NIT Bhopal- Management Studies Department
CertificateT his is to certify that Mr. Ankit Michael Samuel student
of M.B.A. of MANIT, Bhopal has successfully completedhis major project as a part of professional studies onproject "Social Security Schemes in BHEL".
This project work has been carried out under thesupervision and is of sufficiently high standard to warrant ispresentation for the examination leading to degree of M.B.A. of MANIT university of Bhopal.
I wish them a successful professional career.
Date:
Shri Amit Banerjee Ankit Michael
Samuel
(Associate Professor (MANIT, Bhopal)
Management Studies Department,
MANIT,Bhopal)
8/2/2019 Social Security Schemes in BHEL
8/94
8
NIT Bhopal- Management Studies Department
Preface
Personnel Management occupies the prime position of all
disciplines in Management which deals with many resources.
These resources were expanded to include, among others, the
following: Men, materials, machinery, money, etc
Human beings play a dual role- a resource as well as a motive
force for all other resources. They are also responsible for
manipulating all other resources by way of developing, utilizing,
commanding and controlling them like materials, machines,
money, information, land, infrastructure, etc. Human resources
management (HRM) plays a decisive role in to manpower
development: be it labors, students, educated, unemployed,supervisor or manager. Proper H.R.M. can develop right type of
shop floor ethos and values which improve productivity and
personal satisfaction of employees.
BHEL is one of the of India's nine largest Public Sector
Undertakings or PSUs, known as the Navratnas or the nine
jewels. BHEL, Bhopal is the vast bank of knowledge. It is the
http://en.wikipedia.org/wiki/Public_Sector_Undertakinghttp://en.wikipedia.org/wiki/Public_Sector_Undertakinghttp://en.wikipedia.org/wiki/Navratnashttp://en.wikipedia.org/wiki/Navratnashttp://en.wikipedia.org/wiki/Navratnashttp://en.wikipedia.org/wiki/Public_Sector_Undertakinghttp://en.wikipedia.org/wiki/Public_Sector_Undertaking8/2/2019 Social Security Schemes in BHEL
9/94
9
NIT Bhopal- Management Studies Department
perfect place to learn about the Management of the Manpower
Resources. The knowledge gained here is going to be very
helpful in making a successful professional career.
I had taken the topic:
Project on Social Security Schemes in BHEL.
The main purpose of this research is to know Performance
Appraisal System in BHEL. I had tried to put my best efforts tocomplete this task on the basis of skills achieved during studies
in the institute and the knowledge provided by the respective
employees of HRM Department in the BHEL, Bhopal. I had
put my maximum effort to gain the accurate data from the
BHEL, Bhopal. If any error or mistakes found in study and in
collecting data kindly ignore.
8/2/2019 Social Security Schemes in BHEL
10/94
10
NIT Bhopal- Management Studies Department
Acknowledgement
The successful completion of our project would have been a
dream, devoid of the worthwhile help and ample cooperation of
various people, who are expert in their respective fields. I
express my gratitude to the Personnel Department of BHEL,
Bhopal for giving me an opportunity to carry out this project in
their organization.
The inception of the whole process started with, Sh. K.K.Nair
(AGM,HRM), his earnest efforts, which motivated us to a great
deal. So, I express my deep sense of gratitude toward his
innovative ideas.
My project in charge Sh. Prajjal Adak , a man of simplicity and
sincerity, whose enthusiasm toward my project provoked me
throughout to commit my best efforts and achieve the desired
results. Who always showed and directed me towards right path.
My commitment to the project is a result of patience, hard work,
8/2/2019 Social Security Schemes in BHEL
11/94
11
NIT Bhopal- Management Studies Department
and dedication as inspired by him. I put deep benevolence and
gratitude to Sh.Prajjal Adak.
And, Of course Shri Amit Banerjee , our MANIT Faculty whoinspired me of giving my best each time. He is a man of
discipline and great source of knowledge.
I would also like to thanks Sh. M.Isadore(DGM), Sh. Nisar
Haidar(DGM), Smt. Surekha Banchhor(Manager), Sh.AmolChoubey(Executive),Sh. K.R Divya(Dy.Officer) for being the
guiding and encouraging figures all through the duration of this
project. Without their cheering and Invaluable insight into this
project, the project work would not have been accomplished.
At last, but not the least, it is really a proud privilege for us to
express our deepest sense of gratitude and external gratefulness
to our esteemed faculty members, family members & friends
who provided proper guidance for the project work and woke
enthusiasm for the topic.
Date:
8/2/2019 Social Security Schemes in BHEL
12/94
12
NIT Bhopal- Management Studies Department
Profile of the Organization
8/2/2019 Social Security Schemes in BHEL
13/94
13
NIT Bhopal- Management Studies Department
1.1 Company History
Bharat Heavy Electricals Limited (BHEL ) (BSE: 500103,
NSE: BHEL) is one of the oldest and largest state-ownedengineering and manufacturing enterprise in India in the energy-related and infrastructure sector which includes Power, Railways, Transmission and Distribution, Oil and Gas sectors and many more. It is the 12th largest power equipment manufacturer in the
world. BHEL was established more than 50 years ago, ushering in the indigenous Heavy Electrical Equipment industry in India.The company has been earning profits continuously since 1971-72 and paying dividends since 1976-77. 74% of the total powergenerated in India is produced by equipment manufactured by BHEL.
It is one of India's nine largest Public Sector Undertakings orPSUs, known as the Navratnas or 'the nine jewels.
http://en.wikipedia.org/wiki/Bombay_Stock_Exchangehttp://www.bseindia.com/bseplus/StockReach/AdvanceStockReach.aspx?scripcode=500103http://en.wikipedia.org/wiki/National_Stock_Exchange_of_Indiahttp://www.nseindia.com/marketinfo/companyinfo/companysearch.jsp?cons=BHEL§ion=7http://en.wikipedia.org/wiki/Engineeringhttp://en.wikipedia.org/wiki/Manufacturinghttp://en.wikipedia.org/wiki/Indiahttp://en.wikipedia.org/wiki/Power_Generationhttp://en.wikipedia.org/wiki/Railwayshttp://en.wikipedia.org/wiki/Electricity_distributionhttp://en.wikipedia.org/wiki/Petroleum_industryhttp://en.wikipedia.org/wiki/Dividendhttp://en.wikipedia.org/wiki/Public_Sector_Undertakinghttp://en.wikipedia.org/wiki/Navratnashttp://en.wikipedia.org/wiki/Navratnashttp://en.wikipedia.org/wiki/Navratnashttp://en.wikipedia.org/wiki/Navratnashttp://en.wikipedia.org/wiki/Public_Sector_Undertakinghttp://en.wikipedia.org/wiki/Dividendhttp://en.wikipedia.org/wiki/Petroleum_industryhttp://en.wikipedia.org/wiki/Electricity_distributionhttp://en.wikipedia.org/wiki/Railwayshttp://en.wikipedia.org/wiki/Power_Generationhttp://en.wikipedia.org/wiki/Indiahttp://en.wikipedia.org/wiki/Manufacturinghttp://en.wikipedia.org/wiki/Engineeringhttp://www.nseindia.com/marketinfo/companyinfo/companysearch.jsp?cons=BHEL§ion=7http://en.wikipedia.org/wiki/National_Stock_Exchange_of_Indiahttp://www.bseindia.com/bseplus/StockReach/AdvanceStockReach.aspx?scripcode=500103http://en.wikipedia.org/wiki/Bombay_Stock_Exchange8/2/2019 Social Security Schemes in BHEL
14/94
14
NIT Bhopal- Management Studies Department
1.2 Manufacturing Units of BHELMain Manufacturing Facilities
Bhopal (Madhya Pradesh) Bharat Heavy Electrical Limited, Ranipur, Haridwar
(Uttarakhand) [10] Bharat Heavy Electricals Limited, Ramachandrapuram,
Hyderabad ( Andhra Pradesh) Jhansi (Uttar Pradesh) High Pressure Boiler Plant and Seamless Steel Tube Plant,
Tiruchirapalli (Tamil Nadu) [11] Boiler Auxiliaries Plant, Ranipet (Tamil Nadu) Electronics Division and Electro Porcelain Division,
Bangalore (Karnataka) Jagdishpur (Uttar Pradesh) Rudrapur (Uttrakhand) Industrial Valves Plant, Goindwal (Punjab) Bharat Heavy Plates and Vessels Limited (Vizag)
http://en.wikipedia.org/wiki/Bhopalhttp://en.wikipedia.org/wiki/Madhya_Pradeshhttp://en.wikipedia.org/wiki/Bharat_Heavy_Electrical_Limited,_Ranipurhttp://en.wikipedia.org/wiki/Haridwarhttp://en.wikipedia.org/wiki/Uttarakhandhttp://en.wikipedia.org/wiki/Bharat_Heavy_Electricals_Limited#cite_note-9http://en.wikipedia.org/wiki/Bharat_Heavy_Electricals_Limited#cite_note-9http://en.wikipedia.org/wiki/Bharat_Heavy_Electricals_Limited#cite_note-9http://en.wikipedia.org/w/index.php?title=Ramachandrapuram,_Hyderabad&action=edit&redlink=1http://en.wikipedia.org/wiki/Hyderabad,_Andhra_Pradeshhttp://en.wikipedia.org/wiki/Andhra_Pradeshhttp://en.wikipedia.org/wiki/Jhansihttp://en.wikipedia.org/wiki/Uttar_Pradeshhttp://en.wikipedia.org/w/index.php?title=High_Pressure_Boiler&action=edit&redlink=1http://en.wikipedia.org/w/index.php?title=Seamless_Steel_Tube&action=edit&redlink=1http://en.wikipedia.org/wiki/Tiruchirapallihttp://en.wikipedia.org/wiki/Tamil_Naduhttp://en.wikipedia.org/wiki/Bharat_Heavy_Electricals_Limited#cite_note-10http://en.wikipedia.org/wiki/Bharat_Heavy_Electricals_Limited#cite_note-10http://en.wikipedia.org/wiki/Bharat_Heavy_Electricals_Limited#cite_note-10http://en.wikipedia.org/w/index.php?title=Boiler_Auxiliaries&action=edit&redlink=1http://en.wikipedia.org/wiki/Ranipethttp://en.wikipedia.org/wiki/Tamil_Naduhttp://en.wikipedia.org/wiki/Electronicshttp://en.wikipedia.org/wiki/Porcelainhttp://en.wikipedia.org/wiki/Bangalorehttp://en.wikipedia.org/wiki/Karnatakahttp://en.wikipedia.org/wiki/Jagdishpurhttp://en.wikipedia.org/wiki/Rudrapurhttp://en.wikipedia.org/wiki/Uttrakhandhttp://en.wikipedia.org/wiki/Valveshttp://en.wikipedia.org/wiki/Goindwalhttp://en.wikipedia.org/wiki/Punjab_(India)http://en.wikipedia.org/w/index.php?title=Bharat_Heavy_Plates_and_Vessels_Limited&action=edit&redlink=1http://en.wikipedia.org/wiki/Vizaghttp://en.wikipedia.org/wiki/Vizaghttp://en.wikipedia.org/w/index.php?title=Bharat_Heavy_Plates_and_Vessels_Limited&action=edit&redlink=1http://en.wikipedia.org/wiki/Punjab_(India)http://en.wikipedia.org/wiki/Goindwalhttp://en.wikipedia.org/wiki/Valveshttp://en.wikipedia.org/wiki/Uttrakhandhttp://en.wikipedia.org/wiki/Rudrapurhttp://en.wikipedia.org/wiki/Jagdishpurhttp://en.wikipedia.org/wiki/Karnatakahttp://en.wikipedia.org/wiki/Bangalorehttp://en.wikipedia.org/wiki/Porcelainhttp://en.wikipedia.org/wiki/Electronicshttp://en.wikipedia.org/wiki/Tamil_Naduhttp://en.wikipedia.org/wiki/Ranipethttp://en.wikipedia.org/w/index.php?title=Boiler_Auxiliaries&action=edit&redlink=1http://en.wikipedia.org/wiki/Bharat_Heavy_Electricals_Limited#cite_note-10http://en.wikipedia.org/wiki/Tamil_Naduhttp://en.wikipedia.org/wiki/Tiruchirapallihttp://en.wikipedia.org/w/index.php?title=Seamless_Steel_Tube&action=edit&redlink=1http://en.wikipedia.org/w/index.php?title=High_Pressure_Boiler&action=edit&redlink=1http://en.wikipedia.org/wiki/Uttar_Pradeshhttp://en.wikipedia.org/wiki/Jhansihttp://en.wikipedia.org/wiki/Andhra_Pradeshhttp://en.wikipedia.org/wiki/Hyderabad,_Andhra_Pradeshhttp://en.wikipedia.org/w/index.php?title=Ramachandrapuram,_Hyderabad&action=edit&redlink=1http://en.wikipedia.org/wiki/Bharat_Heavy_Electricals_Limited#cite_note-9http://en.wikipedia.org/wiki/Uttarakhandhttp://en.wikipedia.org/wiki/Haridwarhttp://en.wikipedia.org/wiki/Bharat_Heavy_Electrical_Limited,_Ranipurhttp://en.wikipedia.org/wiki/Madhya_Pradeshhttp://en.wikipedia.org/wiki/Bhopal8/2/2019 Social Security Schemes in BHEL
15/94
15
NIT Bhopal- Management Studies Department
1.3 Introduction to BHEL Bhopal
Heavy Electrical Plant, Bhopal is the mother plant of Bharat Heavy Electricals Limited, the largest engineering andmanufacturing enterprise in India in the energy-related andinfrastructure sector, today. It is located at about 7 kms. fromBhopal Railway station, about 5 kms. from Habibganj Railway station and about 18 kms. From Raja Bhoj Airport. Withtechnical assistance from Associated Electricals (India) Ltd., a UK based company, it came into existence on 29 th of August,1956. Pt. Jawaharlal Nehru, first Prime minister of India dedicated this plant to the nation on 6 th of November, 1960.
BHEL , Bhopal with state-of-the-art facilities, manufactures widerange of electrical equipments. Its product range includes
Hydro, Steam, Marine & Nuclear Turbines, Heat Exchangers,Hydro & Turbo Generators, Transformers, Switchgears, Controlgears, Transportation Equipment, Capacitors, Bushings,Electrical Motors, Rectifiers, Oil Drilling Rig Equipments andDiesel Generating sets.
8/2/2019 Social Security Schemes in BHEL
16/94
16
NIT Bhopal- Management Studies Department
BHEL, Bhopal certified to ISO: 9001, ISO 14001 and OHSAS18001, is moving towards excellence by adopting TQM as perEFQM / CII model of Business Excellence. Heat Exchanger
Division is accredited with ASME U Stamp. With the slogan of Kadam kadam milana hai, grahak safal banana hai, it iscommitted to the customers.
BHEL Bhopal has its own Laboratories for material testing andinstrument calibration which are accredited with ISO 17025 by NABL. The Hydro Laboratory, Ultra High Voltage laboratory and Centre for Electric Transportation are the only laboratories
of it are in this part of the world.
BHEL Bhopal's strength is its employees. The company continuously invests in Human Resources and pays utmost attention to their needs. The plant's Township, well known forits greenery is spread over an area of around 20 sq kms. andprovides all facilities to the residents like, parks, community halls, library, shopping centers, banks, post offices etc. Besides,free health services are extended to all the employees through350 bedded (inclusive of 50 floating beds) Kasturba Hospital andchain of dispensaries.
8/2/2019 Social Security Schemes in BHEL
17/94
17
NIT Bhopal- Management Studies Department
1.4 BHEL, a candidate for Maharatna Company
For getting Maharatna status, a company needs to have a three- year track record of annual net profit of over Rs 5,000 crore, net worth of more than Rs 15,000 crore and turnover of more thanRs 25,000 crore. It should also be a listed firm.
"It (to accord Maharatna status to BHEL) is being examined and will be done shortly. BHEL is likely to fulfill that criteria soon,"Patel added.
BHEL's turnover was Rs 33,173.34 crore in the fiscal 2009-10.However, the company's annual average net profit was Rs 3,433crore during the last three years.
Its shares were trading at Rs 2192.5, down 0.05 per cent fromthe last close at the Bombay Stock Exchange.
Maharatna scheme was announced by the government inDecember 2009 to give more operational freedom to the top-
performing PSUs.
When that several PSUs lack the required number of independent directors on their board, Patel said the positions
would be filled up soon.
8/2/2019 Social Security Schemes in BHEL
18/94
18
NIT Bhopal- Management Studies Department
"Many PSUs have independent director vacancies. Theindependent director position has to be fulfilled at the earliest and Department of Public Enterprises will make sure that all theposition have eminent people," he added.
As per the Clause 49 of the listing agreement betweencompanies and stock exchanges requires companies to haveindependent directors in half of the board positions.
Some large listed state-run companies do not have the requirednumber of independent directors.
This has impeded the government's effort to divest part of its
stake in public sector firms, forcing it to name retiredbureaucrats as independent directors.
Out of 47 listed government companies, the boards of 17companies like Indian Oil, BHEL and SAIL do not have therequired number of independent directors," a recent government report had said.
There are 246 Central Public Sector Enterprises in the country,as on March 2009.
8/2/2019 Social Security Schemes in BHEL
19/94
19
NIT Bhopal- Management Studies Department
BHEL Human Resource Departments
2.1 Introduction
Human resource is a term used to describe the individuals whomake up the workforce of an organization, although it is alsoapplied in labor economics to, for example, business sectors oreven whole nations. Human resources is also the name of thefunction within an organization charged with the overallresponsibility for implementing strategies and policies relating tothe management of individuals (i.e. the human resources). Thisfunction title is often abbreviated to the initials "HR".
2.2 Description of HR DepartmentsThe Human Resource Department of BHEL , Bhopal is
broadly divide into two Category :-
I.HRDC
II.HRM
I.HRDC (Human Resource Development Centre) :-
The principal objective of training and development division in
BHEL is to make sure the availability of a skilled and willing workforce to an organization. The training system in BHEL is
to create a smarter workforce and yield the best results.
http://en.wikipedia.org/wiki/Human_resource_managementhttp://traininganddevelopment.naukrihub.com/organization.htmlhttp://traininganddevelopment.naukrihub.com/organization.htmlhttp://en.wikipedia.org/wiki/Human_resource_management8/2/2019 Social Security Schemes in BHEL
20/94
20
NIT Bhopal- Management Studies Department
Human Resource Development Centre in BHEL performs the
following activities:-
1. Apprenticeship Training
2. Faculty Work
3. Vocational Training
4. Induction Training
5. Developmental Training for employees.
II.HRM (Human Resource Management):-
HRM covers the various departments, performing the different
functions, which are as follows:-
1.Establishment
2.Industrial Relations & Welfare
3.Human Resource Systems Development
4.Law
5.Administration
6.Others
6.a Policy
8/2/2019 Social Security Schemes in BHEL
21/94
21
NIT Bhopal- Management Studies Department
6.b Single Window Cell
6.c Rajbhasha
6.d Contract Labour Cell
1. Establishment
All the Establishment Matters comes under this department . It
deals with a wide range of activities starting from induction of an
employee till retirement. It includes record keeping of all the
employees & its verification (as per required). For Example;
Sanction of leave , bus pass , higher qualification matters ,
passport , promotions , transfers , social security forms and their
nominations , loans etc.
2. Industrial Relations & Welfare
Industrial Relations is a multidisciplinary field that studies the
employment relationship. It is a bridge between workers and top
management. It focuses on labour relationship which includes
resolving the grievances of the workers. Contract Labour
Administration and Industrial Dispute Cases also comes under
it.
BHEL has various labour unions which are actively giving shape
to IR.The main Trade Unions are:-
8/2/2019 Social Security Schemes in BHEL
22/94
22
NIT Bhopal- Management Studies Department
1.HMS (Hind Majdoor Sangh)
2.INTUC (Indian National Trade Union Congress)
3.KTU (Karamchari Trade Union)
4.CITU
5.AITUC
During all these years, Indian National Trade Union Congress (INTUC) had the monopoly over four other trade unions in theplant.
3. Human Resource Systems Development
It consist of all the functions like:-
a. Staffing (MPP, Recruitment , Placement & Exits)
Understanding & Over staffing reduces the competitive
efficiency of the business. Planning staff levels requires an
assessment of present and future needs of the organization be
compared with present resource and future predicted resources
which is accomplished by Man Power Planning .
8/2/2019 Social Security Schemes in BHEL
23/94
23
NIT Bhopal- Management Studies Department
Recruitments is an essential & indispensable part of HR which
deals with hiring process, which may be from outside or insidethe company. Internally through transfers, promotions etc. , and
externally through campus selection , written examinations and
interviews etc.
b. Performance Management
BHEL being a very big & widely spread organization which haslarge number of manpower. Thus to appraise its performance
need a comprehensive & exhaustive method.
Performance appraisal in BHEL is done in 2 ways:-
Supervisors and Workmen : - ACR (Annual Confidential Report)
Executives : - e Map
c. New Business Initiative
BHEL have a separate department for new Business technique
which performs various functions like designing SAP , ERP , e-Map , PCMM etc, exclusively for BHEL.
d. Rewards & Recognition
8/2/2019 Social Security Schemes in BHEL
24/94
24
NIT Bhopal- Management Studies Department
e. Career Planning
f. Succession Planning
g. Competency Management
h. Compensation Management
i. Communication Systems
4. Law
This Department performs all the legal activities of the BHEL. It
covers:-
Litigation Regarding Service Matters
Arbitration
Court Cases
Legal Advices
Contract Labour Matters
5. Administration
For the welfare of the employees the many other facilities were
provided by the BHEL which is administered very efficiently.
They are as follows:-
8/2/2019 Social Security Schemes in BHEL
25/94
25
NIT Bhopal- Management Studies Department
Township Administration
Office Administration
Hospital Administration
Sports Administration
Transport
6. Others
There were so many other departments of HR which are working for the benefits of the employees. It facilitates the
information to the employees, which indirectly encourage the
employees to perform their best. They are as follows:-
6. a. Policy
Policy matters include check on various implementation
processes. It deals with endorsing & distribution of Corporate
HR circulars etc. Many concepts like e-Map, competency
mapping , HR Software packages (SAP , ERP etc) are its
concern areas.
8/2/2019 Social Security Schemes in BHEL
26/94
26
NIT Bhopal- Management Studies Department
6. b. Single Window Cell
This department facilitates the convenience of work dealt by an
employee who is unable to go to different cell to process his/her
need. So, all the work can be done through a single window or
cell.
6. c. Rajbhasha
Hindi speaking enables proper communication & flow of work
within an organization, where majority of people are Hindi
speaking. BHEL being a governmental organization needs to do
its entire works (as far as possible) in Hindi.
6. d. Contract Labour Cell
BHEL employee structure comprises many workers who are not
the employees of it. They are working on contract basis. A large
chunk of work is done by them thus they are very crucial to the
organization. It can be of two types:-
a) Job Contract- Registered Societies of contract labour supply
this kind of labours.
8/2/2019 Social Security Schemes in BHEL
27/94
27
NIT Bhopal- Management Studies Department
b) Work Contract These are brought on temporary basis on
fixed priced order value by the contractor.
2.3 Functions of Some HR Departments
1. Recruitment Department
Recruitment refers to the process of attracting, screening,and selecting qualified people for a job. For somecomponents of the recruitment process, mid- and large-sizeorganizations often retain professional recruiters oroutsource some of the process to recruitment agencies.
The stages in recruitment include sourcing candidates by advertising or other methods, screening potentialcandidates using tests and/or interviews, selecting candidates based on the results of the tests and/orinterviews, and on-boarding to ensure the candidate is ableto fulfill their new role effectively.
2. Manpower Planning Department
Manpower Planning which is also called as Human ResourcePlanning consists of putting right number of people, right kind of people at the right place, right time, doing the right things for
which they are suited for the achievement of goals of theorganization. Human Resource Planning has got an important place in the arena of industrialization. Human ResourcePlanning has to be a systems approach and is carried out in a set procedure. The procedure is as follows:
http://en.wikipedia.org/wiki/Employmenthttp://en.wikipedia.org/wiki/Recruiterhttp://en.wikipedia.org/wiki/Employment_agencyhttp://en.wikipedia.org/wiki/Advertisinghttp://en.wikipedia.org/wiki/Advertisinghttp://en.wikipedia.org/wiki/Employment_agencyhttp://en.wikipedia.org/wiki/Recruiterhttp://en.wikipedia.org/wiki/Employment8/2/2019 Social Security Schemes in BHEL
28/94
28
NIT Bhopal- Management Studies Department
1. Analysing the current manpower inventory 2. Making future manpower forecasts3. Developing employment programmes4. Design training programmes
3. Promotion Department
A promotion is the advancement of an employee's rank orposition in an organizational hierarchy system. Promotionmay be an employee's reward for good performance i.e.positive appraisal.
Before a company promotes an employee to a particularposition it ensures that the person is able to handle theadded responsibilities by screening the employee withinterviews and tests and giving them training or on-the-jobexperience.
A promotion can involve advancement in terms of designation, salary and benefits, and in some organizationsthe type of job activities may change a great deal. Theopposite of a promotion is a demotion.
4. Transfer Department
A transfer is a lateral move to a position in the same classifiedpay range (classified position) or to a position with comparableduties and responsibilities (non-classified positions).
5. Policy Department
A policy is typically described as a principle or rule toguide decisions and achieve rational outcome(s). The term
http://en.wikipedia.org/wiki/Rank_orderhttp://en.wikipedia.org/wiki/Hierarchyhttp://en.wikipedia.org/wiki/Demotionhttp://en.wikipedia.org/wiki/Demotionhttp://en.wikipedia.org/wiki/Hierarchyhttp://en.wikipedia.org/wiki/Rank_order8/2/2019 Social Security Schemes in BHEL
29/94
29
NIT Bhopal- Management Studies Department
is not normally used to denote what is actually done, this isnormally referred to as either procedure or protocol.
Whereas a policy will contain the 'what' and the 'why',
procedures or protocols contain the 'what', the 'how', the'where', and the 'when'. Policies are generally adopted by the Board of or senior governance body within anorganization where as procedures or protocols would bedeveloped and adopted by senior executive officers.
A Policy can be considered as a "Statement of Intent" or a "Commitment". For that reason at least, we can be heldaccountable for our "Policy"
2.4 Levels of Employees
Executive
Supervisors
Workers
8/2/2019 Social Security Schemes in BHEL
30/94
30
NIT Bhopal- Management Studies Department
Executive Category:E1 Engineer/Executive Trainee
E1A Engineer/Executive /Officer
E2 Sr.Engineer/Executive /Officer
E3 Deputy Manager
E4 Manager
E5 Sr.Manager
E6 DGM
E6A Sr.DGM
E7 AGM
E8 GM
E9 Executive Director
Supervisors Category:S1 Assistant Engineer Grade 2
S2 Assistant Engineer Grade 1S3 Deputy Engineer
S4 Additional Engineer Grade 2
S5 Additional Engineer Grade 1
S6 Sr.Additional Engineer Grade 2
S7 Sr.Additional Engineer Grade 1
8/2/2019 Social Security Schemes in BHEL
31/94
31
NIT Bhopal- Management Studies Department
Workers Category: A1/B1 Unskilled Labours/Attendant
A2/B2 Semi-Skilled Labours
A3/B3 Artisan Grade 4
A4/B4 Artisan Grade 3
A5/B5 Artisan Grade 2
A6/B6 Artisan Grade 1
A7/B7 Technician
A8/B8 Sr. Technician
A9/B9 Master Technician
A10/B10 General Technician A11/B11 Chief Technician
8/2/2019 Social Security Schemes in BHEL
32/94
32
NIT Bhopal- Management Studies Department
2.5 Organizational Hierarchy
8/2/2019 Social Security Schemes in BHEL
33/94
33
NIT Bhopal- Management Studies Department
2.6 Human Resource Practices in
BHEL
1. Ensuring a Safe, Healthy and Happy Workplace
.In BHEL there is a system to capture the needs of employees
through Employee Perception Surveys on environmental factors
which are followed up by in-depth analysis, focused groupdiscussions and interactions with workforce so as to improve
their work environment. A full fledged WEX department
functions along with HR department to bring about these
changes. They have very recently introduced ESS which online
captures such requirements of employees on a Companywide
bases. BHEL has embarked upon a massive modernization of
its offices to suit the new age style of functioning
2. Creating an atmosphere of openness and knowledge sharing-
creative communication
To promote transparency BHEL has incorporated MECOM
(Management Employee Communication Meeting), at its Bhopal
8/2/2019 Social Security Schemes in BHEL
34/94
34
NIT Bhopal- Management Studies Department
unit. This plan entitles each worker to a presentation which
facilitates open communication among workers and the senior
management. This unique practice welcomes free criticism,
appreciation, complaints and feedback from one and all.
BHEL intends to bring about a revolutionary change through the
incorporation of its new concept MECOM. BHELs initiative
is a step towards understanding the organization at every level of
management. It identifies the importance of its people and how
people are its greatest assets which will finally take the
organization to greater heights. Through this initiative, it seeks to
strengthen the character of disclosure and transparency so that
there is an unrestricted flow of information, which will create a
conducive atmosphere for employee as well as organizational
growth.
There are ship councils, canteen committee, township
committee etc to promote sharing and soliciting employees
ideas. There are specifically dedicated knowledge management
portals, a full scheme on developing knowledge workers, a
Mentoring scheme , a multi -skilling scheme; where sharing is
done on a very continuous basis.
8/2/2019 Social Security Schemes in BHEL
35/94
35
NIT Bhopal- Management Studies Department
3. Developing an atmosphere of Performance linked payments
BHEL Reward performance through a very well documented
Reward Scheme that rewards both individual and groupperformance and certainly there are no rewards below a certain
level of performance. They have introduced a PRP scheme
based on which the employees are paid bonus linked to their
performance. There are many other schemes like IMPRESS
and an IPR (Patent) scheme that reward excellence in
performance.
4. Fair Evaluation System for Employees
BHEL e-MAP system ensures all the parameters of fair
Evaluation. All executives and supervisors are mapped through
their balanced score cards. The measurement is not only of performance but also that of quality of performance. We at
BHEL tend to measure behavioral traits too for identifying
futures leaders and specialists. The whole process provides
effective feedback leading to discussions and improvements.
There have been continuous improvisations in this scheme for
better and just evaluation.
5. Getting the right person in right time
8/2/2019 Social Security Schemes in BHEL
36/94
36
NIT Bhopal- Management Studies Department
BHEL has been the first PSU to introduce an online system of
recruitment even at artisan level. This has ensured a very quick
yet transparent system of recruitment, they announce the results
the next day of written test or interview and today this stand as a
bench mark process amongst PSUs. They have gone into
exercises of identifying the core and non core areas for
recruitment, effective redeployment of existing manpower
through retraining. They have retainership scheme for retaining
the expert manpower much needed in the organization. Thus inBHEL we have been exploring all the resources to get the best
person in time and for the right job.
6. Training and development:
BHEL have invested hugely here. They have specially designed
focused training programmes at executive, supervisor and worker
level inductees. A full fledged system is in place to identify the
training needs of existing employees. Multi-skilling with a host of
behavioral training programmes forms the back bone of our
training objectives. BHEL mentoring scheme takes special care
of their endeavors like LEAN, DTC , 6 sigma, 5S have been
introduced through extensive training
8/2/2019 Social Security Schemes in BHEL
37/94
37
NIT Bhopal- Management Studies Department
6. Compensation and benefits:
BHEL have been extremely good when it comes to pay packages
and benefits. The recent wage revision has led to a very handsome increase in salary of workers. Insurance coverage,
death relief, medical care , township facilities, parks, schools,
colleges, community centers, holiday homes, education fees,
libraries, various allowances, places of worship, extensive sports
club, swimming pool, Yoga Centre, cooperative societies etc. are
all various benefits that ensure at BHEL.
7. A culture of Continuous Improvement The PCMM model
and SAP for HR
BHEL have introduced a model called PCMM (People
Capability Maturity model) for continuous improvement of HR practices. The model is based CMM model practiced in software
industry and BHEL is first PSU to introduce this model for HR
practices. This shall hels in establishing the best form each HR
practice and that too uniformly across the organization. BHEL
have introduced SAP for HR function and HR deliverables are
now sourced through SAP only.
8. Care
8/2/2019 Social Security Schemes in BHEL
38/94
38
NIT Bhopal- Management Studies Department
Swasth Karamchari Yojna
8/2/2019 Social Security Schemes in BHEL
39/94
39
NIT Bhopal- Management Studies Department
I. Study on Social Security & Welfare Schemes in BHEL
1.1 Introduction
Social Security is one of the fundamental needs of the day.
Freedom and security against economic risk is the minimum that
must be secured in under developed economies as early as
possible.
In the view of International labor organizations, Social Securi ty
is that security which a society furnishes through appropriate
organization against certain risk to which its members are
exposed.
Social security is primarily a social insurance program providing
social protection or protection against socially recognized
conditions. It is a collective name for those measures, which a
society has provided to meet such contingencies .The earning
power of the workers may be affected by sickness, maternity,invalidity, employment injury, old age and death. It is not
possible for workmen individually to make adequate provisions
8/2/2019 Social Security Schemes in BHEL
40/94
40
NIT Bhopal- Management Studies Department
against these risks. Therefore, the benefits of social security are
admissible to all.
Some important schemes for the Social Security of the workers are as follows:-
Group Saving Linked Insurance Scheme (GSLIS) Death Relief Fund (DRF) Employee Deposit Linked insurance (EDLI) Group Insurance Scheme (GIS)
The payment of Gratuity Act, 1972 The employees family pension scheme Provident Fund
1.2 Welfare
Dictionary meaning of welfare is exemption from calamity orenjoyment of health or prosperity. In other words welfare means
peoples health, happiness or comfort.
According to international labor organization Workers welfare
should be understood as meaning such services, facilities and
demenities which may be established in, or invicinity of an
undertaking to enable the persons employed there to perform
their working healthy congenial surrounding and provides all
voluntary acts by employer aimed at improvement and
8/2/2019 Social Security Schemes in BHEL
41/94
41
NIT Bhopal- Management Studies Department
betterment of workers social moral and social economic and
intellectual conditions.
According to Royal Commission of labor The term welfare, asapplied to the industrial worker, is one which most necessarily is
elastic, bearing somewhat different interpretations in the degree
of industrialization of workers.
1.2.1 Welfare Schemes in BHEL
In compliance with the provisions of the factories Act 1948,
BHEL Bhopal has undertaken a number of welfare measures
for the welfare of its employees and their family members. The
various statutory & non statutory welfare measures are discussed
as below:-
1.2.1.1 Statutory welfare scheme
1. Washing facilities: - Washing facilities like soap, cleaning
powder are being provided for the workers at their work
place.2. Facilities for storing: - In all the manufacturing blocks as
well as in all annexes, the employees have been provided
with cupboard/almirahs to keep their personal belongings.
8/2/2019 Social Security Schemes in BHEL
42/94
42
NIT Bhopal- Management Studies Department
3. Facilities for sitting: - Workers have been provided with
suitable sitting facilities while worker may find a pause to
rest.
4. First-aid & Ambulance room: - As on date 158 first-aid
boxes have been provided to manufacturing
blocks/annexes, canteens. These boxes are kept with
employees having knowledge of first-aid procedures with
training n medical care being provided to them of and on .
The contents of these boxes are periodically checked andfilled in as and when necessary.
5. Canteens: - there are 03 works canteen at present pulse
one staff canteen catering to the needs of employees.
Besides these, one canteen is functioning in Hospital for
the patients. These canteens supply Meals, tea, coffee,
snacks, and sweets. In works canteen No.3 special
provision for women employees has been made for their
meals, snacks etc.
6. Crche: - Adjacent to works canteen No.3 there isprovision for crche. Children up to the age of 6 years of
the working mother are kept from 7.00 am to 5.00 pm.
8/2/2019 Social Security Schemes in BHEL
43/94
43
NIT Bhopal- Management Studies Department
Provision is made for fruits, biscuits, milk, meals to these
children. Presently about 30 children have been
accommodated in the crche.
7. Shelter, rest rooms and lunch rooms: - Both in works
canteen and in staff canteen suitable arrangements have
been made for workers who bring meals with them.
8. Labour welfare Officers: - Under Human Resources
Management Division 12 welfare offices and 16 labour
welfare supervision are functioning to look after the welfare
of employees.
8/2/2019 Social Security Schemes in BHEL
44/94
44
NIT Bhopal- Management Studies Department
1.2.1.2 Non- Statutory Welfare Scheme:
1. Educational facilities: - In BHEL Township there are fourHr. Sec. Schools functioning under BHEL Education
Society. Two colleges and a nursing college are also
functioning in the township.
2. House accommodations: - All employees (100%) havebeen provided with residential accommodations. BHEL
Bhopal has also allotted land to their employees who have
constructed their own house.
3. Medical facilities :- BHEL Bhopal has a well equipped
Kasturba Hospital along with four peripheral dispensaries
in each of its four townships plus one occupational health
center in the factory premises; equipped with necessary
health facilities & infrastructure. Employees and their
dependents are given free medical treatment. A highly
subsidized contributory health scheme exists for retired
employees. Kasturba Hospital is a 400 bedded hospital
with nearly 88 doctors and 91 nurses and with a staff of
8/2/2019 Social Security Schemes in BHEL
45/94
45
NIT Bhopal- Management Studies Department
over 285 employees. Besides the regular employees
numbering 8000+, Other beneficiaries include nearly
42000 dependents and 14000 retired employees. Some of
the most sophisticated surgical procedures in the field of
Cardiac and neurocare, complex orthopedic, operations
like knee and hip surgeries are being done.
4. Uniforms :- BHEL provides to all categories worker
uniforms clothing along with safety shoes.
5. Different Social/ Cultural Associations :- For the social and
cultural activities of the residents of BHEL township,17
cultural associations like Malayalee Association, Tamil
sangam, Bangla Sanskritik Parishad, etc. exist.Infrastructural support by way of accommodation, water,
light is provided by BHEL.
BHEL is having a number of clubs for their employees
viz., for executive (BHEL SENIOR CLUB), for supervisor
(ATA CLUB) and for workers (AGA CLUB). Yoga centerare there where yogic exercise are being given by the
trained teachers for the benefits of the employee and their
family member.
8/2/2019 Social Security Schemes in BHEL
46/94
46
NIT Bhopal- Management Studies Department
6. Parks: - 19 parks are being maintained in the township.
7. Sports Activities: - To promote sports activities BHEL
management has provided for one huge sports complex
(including a sports stadium and golf course). Facilities for
almost all sports and games are provided (both indoor and
out-door).A sports Authority has also been established to
look after such facilities, inter-unit tournaments etc. This
sports complex is NIS certified.
8. Community Centers: BHEL has many community halls in
BHEL township which provides following facilities:
Library: Library / reading room where national/ local news
are provided free of cost.
Games: Both indoor and outdoor facilities are available for
the benefits of employees and their family member. By
charging very nominal; charges of Rs.2/- to RS.5/- pre
person per game.
Marriage hall: BHEL Township is providing the facilitiesof solemnizing the marriage of the sons/ daughters of their
employees. This facility is available at very nominal
charges.
8/2/2019 Social Security Schemes in BHEL
47/94
47
NIT Bhopal- Management Studies Department
9. Public Grievance Cell: To redress the Grievances of the
inhabitants of BHEL Township, Shopkeepers etc. a Public
Grievance Cell is functioning at Town Administrative
Office and HOD of the township heads this cell. The
objective of this cell is to look into the grievances of the
complainants and resolve amicable solutions.
10.
Tree Plantation: BHEL Bhopal is very conscious of its surroundings and environment. BHEL Town Ship and
factory is well known for its greenery. Every year a large
number of saplings are planted in the month of August.
The plantation drive continues almost throughout the year.
On an average, 15,000 saplings are planted every year.
1.3 Statutory labor welfare facilities
Statutory Facilities are those, which are provided by law. There
are compulsory facilities. Every concern has to make
arrangement of such facilities so that worker can do the work
without problem. These facilities are important for every
8/2/2019 Social Security Schemes in BHEL
48/94
48
NIT Bhopal- Management Studies Department
organization for improving health and for providing safety to the
worker. Some of the important health, welfare and safety
provisions are given under factories act 1948. Some important
facilities are:-
Cleanliness Drinking Water Proper lighting Bath Rooms facility
Medical facility Shelter , restroom and lunch rooms Washing facilities Crches Disposal of waste and effluents spittoons
8/2/2019 Social Security Schemes in BHEL
49/94
49
NIT Bhopal- Management Studies Department
1.4 Non Statutory labor welfare Facilities
Non-statutory facilities are those facilities, which are not
prescribed by law. These facilities are provided by the
management to the workers for avoiding labour turnover and
absenteeism and for giving maximum satisfaction & job security
to them some of the non-Statutory facilities are as follow:
Conveyance facility Education facility Housing facility Loan and advance facility House rent allowance (H.R.A) Leave travel allowance (L.T.A)
Recreation facilities
8/2/2019 Social Security Schemes in BHEL
50/94
50
NIT Bhopal- Management Studies Department
1.5 Objectives of the Study
The main objectives of the study are as follows:-
a) To know about the Social security schemes and policies
followed by the company.
b) To know about the Welfare Schemes of the company.
c) To gather the information about the structure of the schemes
in BHEL.
d) To gather the information about the process of
implementation of the schemes in BHEL.
e) To know about the rules and regulations followed by the
company for various policies and schemes.
f) To know about the effectiveness of the schemes for both theemployees and the organization.
8/2/2019 Social Security Schemes in BHEL
51/94
51
NIT Bhopal- Management Studies Department
2.1 Social Security Schemes in BHEL
BHEL Bhopal has undertaken a number of Social security
Schemes for the Security of its employees and their family
members. In compliance with the provisions of the factories Act
1948, The workmens Compensation Act 1923, The employees
Provident Fund Act, The payment of Gratuity Act and others.
The various Social Security Schemes in BHEL are discussed as
below:-
2.1.12 Group Saving Linked Insurance Scheme(GSLIS)
2.1.13 Death Relief Fund (DRFS)2.1.14 Employee Deposit Linked insurance (EDLI)2.1.15 Group Insurance Scheme (GIS)2.1.16 Group Personnel Accident Policy(GPAP)2.1.17 Gratuity 2.1.18 The employees family pension scheme 2.1.19 Provident Fund2.1.20 Earned Leave2.1.21 Retired Employees' Contributory Health Scheme2.1.22 A ct: The workmens Compensation Act, 1923
2.1.1 Group Saving Linked Insurance Scheme
8/2/2019 Social Security Schemes in BHEL
52/94
52
NIT Bhopal- Management Studies Department
The BHEL Group Savings Linked Insurance Scheme which
effect from April 1987 provides an insurance cover for all the
regular employees and promotes savings to provide financial
assistance to the employees / beneficiaries at the time of
retirement or insurance cover in the event of death while in
service. This scheme is applicable to all the full time / regular
employees between the age of 18 and 60 years borne on the pay
rolls of the Company and drawing pay in the salary grades of the
Company.
2.1.1.1 Amount Insured
The assurance which shall be effected on the life of each
member is for the sums assured as under:
Category - Salary Grade wise Sum Assured (Rs.)
AI/BI to A VI/B VI grades, S-0,
all temporary employees
recruited against regular
vacancies either on daily rated
wages or on consolidated wages.
10,000/-
AVII/BVII to AXI/BXI, 20,000/-
8/2/2019 Social Security Schemes in BHEL
53/94
53
NIT Bhopal- Management Studies Department
SA1/SB1 to SA3/SB3, Jr.
Executives
E1 to E4 and other equivalent
grades
40,000/-
E5 and above. 80,000/-
2.1.1.2 Premium Per Month. (In Rs.)
Sum Assured Monthly
Premium
Risk Portion Savings
Portion
10,000/- 13.50 5.00 8.50
20,000/- 27.00 10.00 17.00
40,000/- 54.00 20.00 34.00
80,000/- 108.00 40.00 68.00
The Risk Portion will be borne by the Company and the Savings
portion will be contributed by the employee.
8/2/2019 Social Security Schemes in BHEL
54/94
54
NIT Bhopal- Management Studies Department
2.1.2 Death Relief Fund (DRFS)
The BHEL Employees Death Relief Fund Scheme / DeathRelief Scheme give monetary assistance to the families of the
members who die while in service of the company. Scheme
covers all categories of employees who have voluntarily
enrolled themselves as members of the scheme. The scheme is
administered by a committee formed by respective unit
management.
Category Contribution amount peremployee
All Employees Rs.5/per death
All Employees have to pay Rs.5/- for each death during the
corresponding month. The amount is deducted from the Salary
of the employee every month.
2.1.3 Employee Deposit Linked insurance (EDLI)
BHEL Employees Deposit Linked Insurance Scheme is a
Group Insurance scheme operating with Life Insurance
Corporation of India. This scheme is in lieu of the statutory
8/2/2019 Social Security Schemes in BHEL
55/94
55
NIT Bhopal- Management Studies Department
EDLI scheme 1976 which is applicable to all the Provident Fund
subscribers. The scheme is applicable to all the full time regular
employees between the age of 18 and 60 years on the pay rolls of
the company and drawing pay in the salary grades of the
Company.
2.1.3.1 Amount Insured
This policy confers a uniform cover of Rs. 1,32,000/- to all
categories of employees of the company and is applicable to allemployees of the company covered under Group Insurance
Scheme.
Category Assured Amount
All Employees Rs.1.32,000
2.1.4 Group Insurance Scheme (GIS)
The BHEL Employees Group Insurance Scheme one year
renewal term assurance plan presently with Life Insurance
Corporation of India provides graded insurance cover. The
scheme is applicable to all the full time regular employees
between the age of 18 and 60 years on the pay rolls of the
company and drawing pay in the salary grades of the Company.
8/2/2019 Social Security Schemes in BHEL
56/94
56
NIT Bhopal- Management Studies Department
2.1.4.1 Amount Insured
The assurance which shall be effected on the life of each
member wef 1/11/2007 is as follows:
Grade Category and Salary Grade Sum Assured (Rs.)
A AI/BI to AVI/BVI grades, S-0, all
temporary employees recruited
against regular vacancies either on
daily rated wages or on
consolidated wages.
2 Lakhs
B AVII/BVII to AXI/BXI &
SAI/SBI to SAIII/SBIII, Jr.
Executives
4 Lakhs
C E1 to E4 and other equivalent
Grades.
7 Lakhs
D E5 and above 10 Lakhs
8/2/2019 Social Security Schemes in BHEL
57/94
57
NIT Bhopal- Management Studies Department
2.1.5 Group Personnel Accident Policy (GPAP)
The scheme is applicable to all the full time regular employees
between the age of 18 and 60 years on the pay rolls of the
company and drawing pay in the salary grades of the Company.
This Policy is meant to cover accidentally caused body injury
due to external reasons except natural deaths, death due to
disease and suicide. The term Accident has a wide connotation.
The death/injury need not occur only in connection with an
official duty in order to be eligible for compensation. The cover
will be in force anywhere in the world.
This policy started from the year 2002 and currently it is in tie
up with the ICICI LOMBARD.
8/2/2019 Social Security Schemes in BHEL
58/94
58
NIT Bhopal- Management Studies Department
2.1.5.1 ICICI LOMBARD
These tie ups changes every year and the span of the policy is
from July to June. In the Previous year it is tied up with TATA
AIG.
During the financial year (July2101-June2011) company paid a
premium of 72 lakhs Rs. for 46224 employees (all employees of
BHEL.)
2.1.5.1.1 The compensation available is as follows:
1. Full sum insured in case of death due to accident.
2. Prescribed percentage of sum insured in case of loss of
limbs resulting in partial or total disablement.
3. Cover for total temporary disablement will covers inability
to attend office on account of all types of injuries on the
advice of the Doctor @ 1%(One percent) of Sum Insured
(limited to Rs 5000.00) per week for absence in excess of
eight weeks. Prorata payment will be made for part of the
week, if applicable.
8/2/2019 Social Security Schemes in BHEL
59/94
59
NIT Bhopal- Management Studies Department
2.1.5.1.2 The coverage for employees posted at sites and other
than at sites is as
follows (Rs.in lakhs)
Sl.No.Category
Other than
site
employees
Site Category
A B C
1
Executives including
Executive Trainees /
Supervisors in Executive
Grades
5.00 10.00 12.00 15.00
2Supervisors & Workers
in Supervisor Grades4.00 8.00 10.00 12.00
3
Supervisor trainees,Employees in Worker
Grades, temporary
employees recruited
against regular vacancies
either on daily rated
wages or on
consolidated wages
3.00 6.00 8.00 10.00
8/2/2019 Social Security Schemes in BHEL
60/94
60
NIT Bhopal- Management Studies Department
All foreign sites will be treated as Category C sites.
2.1.5.1.3 Process
STEP 1 - Intimation of the accident of the employees is given to
the agency by the company.
STEP 2 - Filling of claim form personal accident insurance
which contain:-
Incident report
FIR(accident cause outside of campus and death whether inside
or outside of campus)
Leave certificate
Sickness certificate
Treatment papers
Discharge certificate
In case of death:
FIR
Death certificate
Post mortem report
8/2/2019 Social Security Schemes in BHEL
61/94
61
NIT Bhopal- Management Studies Department
STEP 3 - This filled forms is sent to the agency for cross
checking .Agency have their own medical officer who crosscheck the disability percentage in case of injury.
STEP 4 - If everything is satisfied then the company pays the
capital insured amount within 3-4 month.
2.1.6 Gratuity
Gratuity means a small sum of money given to a person as a
reward for good service. This rule recognizes the employees
service by the management. It is provided only when an
employee complete minimum of 5 years of service in the
company & in continuation. Gratuity thus mainly depends on the
number of years in services & monthly wages.
2.1.6.1 Gratuity Calculation:
Gratuity = [(Basic +DA+ Service Wt. )* Length of Service * 15 ]
26
8/2/2019 Social Security Schemes in BHEL
62/94
62
NIT Bhopal- Management Studies Department
Gratuity is received only when an employee willingly resigns or
retires. Its maximum limit is up to Rs.10,00,000/- (lumpsum
amount).
The ceiling limit of gratuity amount payable in case of death of
an employee are as follows:
A. during the first year
of service
2 months'
emoluments
B. after one year but
before 5 years of
service
6 months'
emoluments
C. after completion of
5 years but before
20
years of service
12 months'
emoluments
D. service of
20 years
Half a month's more
emoluments for
completed half year
of qualifying
8/2/2019 Social Security Schemes in BHEL
63/94
63
NIT Bhopal- Management Studies Department
service subject to a
maximum of 33
times the
emoluments
provided the amount
of death gratuity shall
in no
case exceed
Rs.3,50,000/-.
2.1.7 The E mployees Family Pension Scheme
Employees' Pension Scheme-95 came into effect from 16.11.95.The Employees' Pension Scheme-95 has been conceived as a
Benefit defined Social Insurance Scheme formulated following
actuarial principles for ensuring long term financial sustenance.
In BHEL Employees' Pension Scheme-95 is followed. Here the
pension schemes include monetary benefits of Rs.1500-2000 per
month as per the grade of the employee.
8/2/2019 Social Security Schemes in BHEL
64/94
64
NIT Bhopal- Management Studies Department
8.33% of pension is given out of 12% and rest of the amount is
transferred to the Provident Fund Accounts of that employee.
2.1.7.1 Calculations:
Let us take an example of employee having salary of Rs.1000/-
per month then,
Employee contribution of 12% equals 120
Employer contribution of 12% equals 120
Now 8.33% of 1000 equals 83
And, 120-83 = 37 So,
Fund For Pension
Rs. 83/- (Employer Contribution)
Fund For PF(Provident Fund)
37 + 120 = Rs. 157/-
where 37 is employer & 120 is employee contribution.
NOTE: Pension doesnt exceed Rs.6500/ -
8/2/2019 Social Security Schemes in BHEL
65/94
65
NIT Bhopal- Management Studies Department
For Example:-
If employee salary :- Rs. 20,000/- p.m.
Employee & Employer contribution of 12% is :- Rs.2400/-
8.33% of 20,000 is 1666 but it doesnt exceed 6500 so 541 goes
to the pension fund
i.e. Pension Fund = Rs. 541/-
Fund For PF(Provident Fund)
2400-541 = 1859
1859 + 2400 = Rs. 4259/-
Where 1859 is employer & 2400 is employee contribution.
2.1.7.2 Benefits
Newly introduced Employees' Pension Scheme-95 provides for
following benefit package:
1. Pension for life to the member, on
superannuation/retirement and invalidation.
2. To the members of the family upon death of the member:
a. Pension to Widow/Widower for life or till re-marriage.
8/2/2019 Social Security Schemes in BHEL
66/94
66
NIT Bhopal- Management Studies Department
b. To children/orphan, two at a time additionally upto 25
years of age simultaneously with widow/widower pension.
c. Children/orphan with total and permanent disability shall
be entitled to payment of children pension or orphan
pension as the case may be irrespective of age and number
of children in the family.
d. Facility for payment of pension to nominee in the event of
member who is unmarried or without any eligible family
member to receive pension, ande. Facility for payment of pension to dependent
father/mother in the event the member dies leaving behind
no eligible family members and no nomination by such
deceased member exists.
2.1.8 Provident Fund
It is that fund (pension fund) in which a monthly sum is set aside
for an old age pension. Employee Provident fund is that amount
of money which is deposited by every employee in the company
during the services, so that invested amount could be withdrawnafter retirement. Thus it is a very crucial part of each & every
employees salary.
8/2/2019 Social Security Schemes in BHEL
67/94
67
NIT Bhopal- Management Studies Department
CPF which is Company Provident fund is the fund where money
of employee is invested every month & thus it goes to the
companies account. Thus company also gives some amount of
money from its own side which is equivalent amount as that of
an employee contribution. Thus PF is a joint investment of both
the company & its employees.
2.1.8.1 Provident Fund Calculations
Provident Fund = [12%(Basic salary + DA)per month] +
[Equivalent amount by the company]
Interest on PF is also given which is in the range of 8 to 8.5%
currently. Provisions like withdrawals can be made use of this
scheme, like:
1. Temporary loan marriage of dependents
2. Permanent withdrawal own marriage, marriage of
children , construction or purchase of house & other
properties .
This withdrawal can be made only once.
8/2/2019 Social Security Schemes in BHEL
68/94
68
NIT Bhopal- Management Studies Department
Before 1 year of retirement, 90% of total PF amount can be
withdrawn. Thus in case of any need ,one can be safe & secure
with the money of PF. PF is a compulsion and is provided to all
employees.
2.1.9 Earned Leave
Earned Leave is defined by the BHEL , as it is related to the
number of years of service put in by the employees as under:-
No. of complete years of
service
Entitlement of earned leave per
annum(days)
Upto 5 yr 22
Above 5 upto 10 yr 24
Above 10 upto 15 yr 26
Above 15 upto 20 yr 28
Above 20 yr 30
On retirement, the remaining earned leave (taken in account of
full service years) of the employee is paid by the last basic salary.
If the employee wants to withdraw the money of Earned Leave
8/2/2019 Social Security Schemes in BHEL
69/94
69
NIT Bhopal- Management Studies Department
during the period of the service than company pays for the
Earned Leave as :-
Earned leave = (Basic of one day ) * Number of Earned Leave
employees required ( remaining earned leaves from previous
year)
On Retirement the earned leave is paid as:-
Earned leave = (Basic of one day) * (Total number of remaining earned leave in employees service)
8/2/2019 Social Security Schemes in BHEL
70/94
70
NIT Bhopal- Management Studies Department
2.1.10 Retired Employees' Contributory Health Scheme
This scheme shall be known as 'BHEL Retired Employees'
Contributory Health Scheme' effective from 1st Nov., 1985. Thescheme is intended to extend medical cover to the retired BHEL
employee and his/her spouse and spouse of an employee who
dies while in service. This scheme is applied to all the categories
of BHEL retired / deceased employees i.e , Regular employees
who retired from service on attaining the age of superannuation
after rendering a minimum of 5 years continuous service in the
Company.
A nominal amount has to pay by the employee and for his/her
spouse per year and he/she is eligible to get all the medical
facilities , treatments , medicines without any charge.
2.1.10.1 Sample Forms (to be filled by employees)
Below are the sample forms to be filled by the employees for
Social Security. Employees have to filled up these forms during
the joining of their services. So as to gather the information
about their personal profile, family, nominations and others.
FORMS are as follows:-
8/2/2019 Social Security Schemes in BHEL
71/94
71
NIT Bhopal- Management Studies Department
1. BHEL GROUP SAVING LINKED INSURANCE
SCHEME
2. BHEL EMPLOYEES GROUP INSURANCE SCHEME
AND EMPLOYEE DEPOSIT LINKED INSURANCE
3. GRATUITY NOMINATION
4. PROVIDENT FUND
5. NOMINATION FOR DEATH RELIEF FUND
8/2/2019 Social Security Schemes in BHEL
72/94
72
NIT Bhopal- Management Studies Department
8/2/2019 Social Security Schemes in BHEL
73/94
73
NIT Bhopal- Management Studies Department
8/2/2019 Social Security Schemes in BHEL
74/94
74
NIT Bhopal- Management Studies Department
8/2/2019 Social Security Schemes in BHEL
75/94
75
NIT Bhopal- Management Studies Department
8/2/2019 Social Security Schemes in BHEL
76/94
76
NIT Bhopal- Management Studies Department
8/2/2019 Social Security Schemes in BHEL
77/94
77
NIT Bhopal- Management Studies Department
8/2/2019 Social Security Schemes in BHEL
78/94
78
NIT Bhopal- Management Studies Department
8/2/2019 Social Security Schemes in BHEL
79/94
79
NIT Bhopal- Management Studies Department
8/2/2019 Social Security Schemes in BHEL
80/94
80
NIT Bhopal- Management Studies Department
2.1.11 Act: The workmens Compensation Act, 1923
The Workmen's Compensation Act, 1923 is one of the
important social security legislations. It aims at providing
financial protection to workmen and their dependants in case of
accidental injury by means of payment of compensation by the
employers.
2.1.11.1 Main Provisions
Under the Act, the State Governments are empowered to
appoint Commissioners for Workmen's Compensation for;
(i) Settlement of disputed claims,
(ii) Disposal of cases of injuries involving death, and
(iii) Revision of periodical payments.
2.1.11.2 Compensation
In case of death the minimum amount of compensation fixed isRs 80,000 and Rs. 90,000 in case of permanent total
disablement. The existing wage ceiling for computation of
maximum amount of compensation is Rs. 4000. The maximum
8/2/2019 Social Security Schemes in BHEL
81/94
81
NIT Bhopal- Management Studies Department
amount of compensation payable is Rs. 4.56 lakh in the case of
death and Rs. 5.48 lakh in the case of permanent total
disablement.
2.1.11.3 The process of providing The Workmens
Compensation in BHEL
When an accident takes place in BHEL, it is judged on the basis
of severity i.e. Major or Minor accident or Near Missed Case.Then Cases of disability is checked as:
Total Temporary Disability: When the part of the person
following an accident is temporary disabled and can be
recovered or healed. Such Disabilities are termed as Total
Temporary Disability. Total Permanent Disability : When the person following an
accident is permanently disabled and cannot be recovered
or healed. And cannot be used further in the factory, then
such disabilities are termed as Total Permanent Disability.
Partial Permanent Disability: When the part of the person
following an accident is permanently disabled and cannot
be recovered or healed. Such Disabilities are termed as
Partial Permanent Disability.
8/2/2019 Social Security Schemes in BHEL
82/94
82
NIT Bhopal- Management Studies Department
2.1.11.4 The Claim process
Accide nt report
Committee
Amount of Compensation
2.1.11.4.1 Preparation of Accident Report and Compensation
Amount:-
Accident report is prepared by referring the Workmens
Compensation Act. 081 2000 ISO1778 (E-15 0995K)
Case:
1. If Doctor Advice rest for 28 days or above then consider
number of leaves as such.
2. If Doctor Advice rest for less than 28 days then deducts 3 days
payment.
8/2/2019 Social Security Schemes in BHEL
83/94
83
NIT Bhopal- Management Studies Department
2.1.11.4.2 Procedure
1. Fill up the primary accident form.
2. Issue of sick leave with medical certificate by doctor.
3. Setting of enquiry officer team.
a. Enquiry officer.
b. Safety.
c. Human resource.
4. Enquiry teams check the accident place and prepare the
report by taking in consideration of the statement of eye
witness.
5. Report is prepared about
About the work worker is performing during injury.
Whole incident about accident.
Reason of occurrence.
Measure to stop or avoid the accident.
6. Approval of report by : HR,
Law,
Finance, and
HODs
8/2/2019 Social Security Schemes in BHEL
84/94
84
NIT Bhopal- Management Studies Department
7. HMC(Half Monthly Compensation ) , Lumsum Payment according to injury , Earned leave Payment is done.
8. The details of payment copy goes to the labour court where labour court asks the employee about thesatisfaction level with the payment done to him/her in thepresence of witness.
9. If everything is satisfactory then the case is closed.
10. Otherwise court gives the letter to the BHEL about thedissatisfaction of the employee and further proceedings
were takes place.
3.1 Live Case Handling in BHEL
There were 2 live cases studied in BHEL, related to Social
Security they are :-
1. Accident Case
2. Death Case
3.1.1 Accident case
Consider a case of Mr. XYZ. (Name hidden for security reasons)
Accident Date: 9/1/2011
Re-Joining Date of Factory: 25/2/2011
8/2/2019 Social Security Schemes in BHEL
85/94
85
NIT Bhopal- Management Studies Department
10/1/2011 24/2/2011 :- 46 days
Age:- 25 years
Injured during working hours causing fracture in palm with 4%permanent disability.
A procedure followed by BHEL:
Amendments rules 08/2000/s0/778(e-150995k)
3.1.1.1 Rules of half monthly compensation (HMC) Calculation:
1. Annual Salary = 189756
Average Salary = Annual Salary/12 = 15813
25% of Average Salary = 3953.25
2. Taking pay of 15 days-
3953 25 15=263 55 (pay for one day.)
For 46 days-
Half monthly compensation-
263.5546=12123 30 or 12123
8/2/2019 Social Security Schemes in BHEL
86/94
86
NIT Bhopal- Management Studies Department
Rs.12,123/- is paid as HMC.
3.1.1.2 Rules for Earned Leave Calculation:
According to personal manual S.No (02/1998)
(S.No/AA/KA/C/H/1/12 FEB 1998)
NOTE: It is applicable only for 90 days leave for more days
approval has to be taken by higher authority.
1.Earned leave for one month-
Basic + DA = 11,700+5031
= 16,731
2. 16,731 30 = 557.70 (pay for one day)
557.70 * 46 = 25,654 (for 46 days)
3. 25654 12123 = 13,531(disability payment for earned
leave)
It means Half Monthly Compensation +Earned leave
= total payment.
8/2/2019 Social Security Schemes in BHEL
87/94
87
NIT Bhopal- Management Studies Department
= 25,654
Rs.25,654/- paid for earned leave.
3.1.1.3 Rules for Lumsum Payment:
Detail accident report is given to the doctor for
examine.
Doctor provides the percentage of disability of worker.
Rs.8000/- from 31 may 2010(before it was Rs.4000/-)
Compensation Monthly Wage
4% of injury found in this case.
AGE FACTOR- Factor for working out lumsum
equivalent of compensation amount in case of
permanent disability and death.
In this case age is 25 which equals 216.14.
Payment is done as-
Monthly Wage * Age Factor * Disability percentage 100
Here ,
8000 * 216 91 * 4 100 = 69411 20
69411 20 12,123 (Half Monthly Compensation) = 57,288
8/2/2019 Social Security Schemes in BHEL
88/94
88
NIT Bhopal- Management Studies Department
Rs.57,288/- is paid as Lumsum Payment.
3.1.2 Death case
Consider a case of Mr. XYZ. (Name hidden for security reasons)
Date of Birth:- 14/7/1955
Death Date:16 /3/2011
Mode of Death :- Road Accident
Place of Death :- Near Jublee Gate of BHEL
Case date of Duty attended :- 16/3/2011
Family members Information
1. Wife :- 100% nomination in every scheme
2. 4 son 1 daughter (2 son were less than 25 yr.)
AMOUNT PAID
GPA :- 4lakhs
Death Relief :- Rs. 45 , 485/-
GIS :- Rs.40,000/-
EDLI :- Rs. 1,20,000 /-
8/2/2019 Social Security Schemes in BHEL
89/94
89
NIT Bhopal- Management Studies Department
GSLIS :- Rs. 25,000 /-(More compensation due to death)
CPF :- Rs.10,57,015/-
Gratuity :- Rs. 9,48,409/-
Leave Earned :- Rs. 3,40,845/-
3.2 Findings of the Study
BHEL follows the Social Security & Labour Welfare Schemes very effectively & efficiently. The Timeframe provided by the
BHEL to give the compensation to their employees at the time
of Accidents & Death cases is very less.
BHEL Personnel procedures and information regarding internal
circulars etc. were communicated to the workers at the right time
and it is be easily available. The relation between the
management and employees was found quiet cooperative and
constructive in nature. BHEL employees were very satisfied with
the current Schemes.
Successfully following the Social Security & Labour Welfare
Schemes in BHEL increases the overall efficiency as :-
8/2/2019 Social Security Schemes in BHEL
90/94
90
NIT Bhopal- Management Studies Department
SocialSecurity &
LabourWelfare
JobSatisfaction
Efficiency&
Capability
Co-OperativeRelation
Increase inProduction
Fullfillmentof Family
Needs
Increase inMotivation
Preventionfrom BadHabbits
Reductionof Labur
turnover &Absentees
8/2/2019 Social Security Schemes in BHEL
91/94
91
NIT Bhopal- Management Studies Department
3.3 Suggestions
1. LCDs in office flashing the current updates and the BHEL
turn over and assets update and current stock rate.
2. Uniform off Day on Friday.
3. BHEL Office Bus for the employees and extra facility for the
employees doing over time & working late hours.
4. Providing Coupons (such as , McDonalds , Dominos, Pizza
Hut ,Big Bazaar , Reliance Fresh , etc.) in the end of the month
for the employees who are coming to the office/work area at
right time. Amount of coupons are according to the number of
days they are punctual and at the right time. This acts as the
motivation tool for the employees to come at the right time in
the office/work area.
5. Installation of automatic tea and coffee machines and cold
drink machines in BHEL.
6. Some management games should be played among the
worker in the recreation hall, in this way their will be better
coordination among employee and worker.
7. I had observe in the Gas Plants of BHEL, that proper
ventilation was not there and the environment was very dusty
8/2/2019 Social Security Schemes in BHEL
92/94
92
NIT Bhopal- Management Studies Department
which is not good from the point view of workers health. Thus,
I recommend that management should consider it properly so
that the atmosphere of these workshops could not effect
negatively on employees health by introducing Electro Static
Preceptor (ECP).
3.4 Conclusion
Every activity has its purpose or an objective behind it. Thus the
efforts made were directed towards the achievement of its
purpose. This project help in gaining experience and acquiring
certain knowledge about the company, Human Resource
Management practice in an organization like BHEL which is one
of the industries in India and one of its own kinds. It has helped
to correlate the subject taught in class and the way it is practiced
at the site.
I would like to conclude that all employees are provided withSocial Security measures and employee benefit schemes which
play an important role in raising their efficiency and in turn
increases the production level.
8/2/2019 Social Security Schemes in BHEL
93/94
93
NIT Bhopal- Management Studies Department
This project has helped to study Social Security & Welfare
Schemes and processing of various cases in the HumanResource Department of BHEL, Bhopal. It was found that
most of the employees are well aware of the procedures and
policies and are satisfied with the present system of dealing with
the cases. Hence, handling of Social Security & Welfare
Schemes is quite effective in the company.
8/2/2019 Social Security Schemes in BHEL
94/94
Bibliography 1. ^ Armstrong, Michael (2006). A Handbook of Human Resource Management
Practice (10th ed.). London: Kogan Page. ISBN 0-7494-4631-5 . OCLC 62282248 .
2. ^ Towers, David. "Human Resource Management essays" . http://www.towers.fr/essays/hrm.html . Retrieved 2007-10-17.
3. ^ "Personnel Management" . The Columbia Encyclopedia (Sixth ed.).Columbia University Press. 3001. http://www.bartleby.com/65/x-/X-personne.html . Retrieved 2007-10-17. "personnel management see industrialmanagement"
4. ^ Encyclopdia Britannica (kl ed.). "Personnel administration is also frequently called personnel management, industrial relations, employee relations"
5. ^ Golding, N. (2010) "Strategic Human Resource Management" in Beardwell, J. and Claydon, T. (2010) Human Resource Management A Contemporary
Approach, FT Prentice Hall6. ^ Storey, J. (2007) "What is strategic HRM?" in Storey, J. (2007) Human
Resource Management: A Critical Text, Thompson7. ^ Paauwe, J. (2009) 'HRM and Performance: Achievement, Methodological
Issues and Prospects' Journal of Management Studies , 46 (1)8. ^ Pfeffer, J. (1994) Competitive advantage through people, Harvard Business
School Press9. ^ Becker, B. and Gerhart, B. (1996) 'The impact of human resource
management on organizational performance' Academy of Management Journal39 (4) 779 801
10. ^ Kochan, T. and Barocci, T. (1985) Human Resource Management and
Industrial Relations, LittleBrown11. ^ Delery, J. and Doty, H. (1996) 'Modes of theorizing in SHRM' Academy of Management Journal, 39(4), 802 835
12. ^ Prahalad, C. and Hamel, G. (1990) 'The core competences of theorganisation' Harvard Business Review
13. ^ Ulrich, Dave (1996). Human Resource Champions. The next agenda for adding value and delivering results . Boston, Mass.: Harvard Business SchoolPress. ISBN 0-87584-719-6 . OCLC 34704904 .
14 ^ Th S i I f Hi h P f W k S
http://en.wikipedia.org/wiki/Human_resource_management#cite_ref-hrmhandbook_0-0http://en.wikipedia.org/wiki/Human_resource_management#cite_ref-hrmhandbook_0-0http://en.wikipedia.org/wiki/International_Standard_Book_Numberhttp://en.wikipedia.org/wiki/International_Standard_Book_Numberhttp://en.wikipedia.org/wiki/Special:BookSources/0-7494-4631-5http://en.wikipedia.org/wiki/Special:BookSources/0-7494-4631-5http://en.wikipedia.org/wiki/Special:BookSources/0-7494-4631-5http://en.wikipedia.org/wiki/Online_Computer_Library_Centerhttp://en.wikipedia.org/wiki/Online_Computer_Library_Centerhttp://en.wikipedia.org/wiki/Online_Computer_Library_Centerhttp://www.worldcat.org/oclc/62282248http://www.worldcat.org/oclc/62282248http://en.wikipedia.org/wiki/Human_resource_management#cite_ref-1http://en.wikipedia.org/wiki/Human_resource_management#cite_ref-1http://www.towers.fr/essays/hrm.htmlhttp://www.towers.fr/essays/hrm.htmlhttp://www.towers.fr/essays/hrm.htmlhttp://www.towers.fr/essays/hrm.htmlhttp://www.towers.fr/essays/hrm.htmlhttp://en.wikipedia.org/wiki/Human_resource_management#cite_ref-2http://www.bartleby.com/65/x-/X-personne.htmlhttp://www.bartleby.com/65/x-/X-personne.htmlhttp://www.bartleby.com/65/x-/X-personne.htmlhttp://www.bartleby.com/65/x-/X-personne.htmlhttp://www.bartleby.com/65/x-/X-personne.htmlhttp://www.bartleby.com/65/x-/X-personne.htmlhttp://www.bartleby.com/65/x-/X-personne.htmlhttp://en.wikipedia.org/wiki/Human_resource_management#cite_ref-3http://en.wikipedia.org/wiki/Human_resource_management#cite_ref-3http://en.wikipedia.org/wiki/Human_resource_management#cite_ref-4http://en.wikipedia.org/wiki/Human_resource_management#cite_ref-4http://en.wikipedia.org/wiki/Human_resource_management#cite_ref-5http://en.wikipedia.org/wiki/Human_resource_management#cite_ref-5http://en.w