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Social Sells and How!?

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Social Sells and HOW!? Leveraging the Uniqueness of Social Media Part of the BĒM Group Social Media Marketing Series Presented by Kim E. Williams, Client Service Manager @WilliamsKim
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Page 1: Social Sells and How!?

Social Sells and HOW!?Leveraging the Uniqueness of Social Media

Part of the BĒM Group

Social Media Marketing SeriesPresented by Kim E. Williams, Client Service Manager

@WilliamsKim

Page 2: Social Sells and How!?

Social Sells and HOW!?Leveraging the Uniqueness of Social Media

Agenda

1. Overview of Digital Marketing Landscape

2. Role of Social Media3. Uniqueness of Social Media

4. How it can work for you - kinda

Page 3: Social Sells and How!?

Overview

Google Analytics

Great Website

Solid Hosti ng

Sear

ch O

ptim

izati

on

Paid

Adv

erti

sing

Emai

l Cam

paig

ns

Mob

ile S

trat

egy

Soci

al M

arke

ting

Page 4: Social Sells and How!?

OverviewS

ocia

l Med

ia M

arke

ting

Page 5: Social Sells and How!?

Digital gains

larger portion of marketing budget

Traditional budgets shrink

Overview

Page 6: Social Sells and How!?

Role of Social

Advertising

• Push• Announce• Authoritative• Convince• Control the Brand• Sell• Invasive• Directive

Social Media

• Permission• Conversation• Opinion• Sharing• Evolve the Brand• Incentive• Invitational• Grass Roots

Page 7: Social Sells and How!?

Role of Social

Social media is about creating an environment where

advocates for your brand can easily congregate and

promote your brand.

Page 8: Social Sells and How!?

Understanding & embracing social network marketing is

mission critical.

Role of Social

Page 9: Social Sells and How!?

Understanding & embracing social network marketing

PROPERLY is mission critical.

Uniqueness of Social

Page 10: Social Sells and How!?

Understanding & embracing social network marketing

PROPERLY is mission critical.

Social Works!?

DO’s – Branding, Search Optimization

DON’Ts – Leads, Sales

Page 11: Social Sells and How!?

Understanding & embracing social network marketing

PROPERLY is mission critical.

Social Works!?

Top 100 Social Media successes based on Reputation – via

www.SocialMedia.Alterian.com SM2.

Page 12: Social Sells and How!?

Social Reputation – What?

Social Media is the child of Traditional Marketing. We do well to remember the heritage as well as the differences.

ReachEngagement

SentimentAffect

Page 13: Social Sells and How!?

Social Reputation – What?

Reach

Subscribers, Fans, Connections and Followers…

Page 14: Social Sells and How!?

Social Reputation – What?

Engagement

Quantity of reaction to Reach…

Page 15: Social Sells and How!?

Social Reputation – What?

Sentiment

Quality of reaction to Reach…

Page 16: Social Sells and How!?

Social Reputation – What?

Affect

Value of reaction to Reach…

Brand Awareness?

Search Results?

Page 17: Social Sells and How!?

Social Reputation – What?

Reach

Engagement

Sentiment

Affect

Retention

Page 18: Social Sells and How!?

How?

Tool Up…

Page 19: Social Sells and How!?

Social Metrics - Tools

Social Labs

Page 20: Social Sells and How!?

Social Metrics - Tools

HootSuite

Page 21: Social Sells and How!?

Social Metrics - Tools

www.Google.com/alerts

Page 22: Social Sells and How!?

Sample Google Alert

Comes to your inbox at frequency you choose.

News alerts, blog posts, etc.

Make note of the sentiment of each alert.

Page 23: Social Sells and How!?

Social Metrics - Tools

Technorati.com

Page 24: Social Sells and How!?

Social Metrics-Tools

TweetScan.com

• Works like Google Alerts.• Up to 10 search terms.

Page 25: Social Sells and How!?

Social Metrics-Tools

Page 26: Social Sells and How!?

Social Metrics - Tools

Page 27: Social Sells and How!?

Social Metrics - Tools

Page 28: Social Sells and How!?

Social Metrics - Tools

Page 29: Social Sells and How!?

Social Metrics - Tools

Page 30: Social Sells and How!?

Social Metrics - Tools

Google Analytics

Page 31: Social Sells and How!?

Social Metrics - Tools

Google Analytics

Page 32: Social Sells and How!?

Create your Social Marketing Dashboard

Social Metrics - Measure

Page 33: Social Sells and How!?

Social Dashboard

Channel Goal

Goal target dateCurrent

You should have a dashboard for your other marketing channels too.

Page 34: Social Sells and How!?

Social Sells and HOW!?Leveraging the Uniqueness of Social Media

Conclusions1. Social Media is one tool to market

ecommerce online2. Social Media is an effective tool to

increase Search visibility and Brand awareness

3. Search and Brand sells – thus does Social Media

4. Start, Measure and Adjust

Page 35: Social Sells and How!?

The End

Page 36: Social Sells and How!?

Stay Connected

www.BEMgroupinc.com

@WilliamsKim

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