Date post: | 27-Dec-2015 |
Category: |
Documents |
Upload: | clara-butler |
View: | 218 times |
Download: | 2 times |
Soft Skills for a Digital Workplace: Verbal Soft Skills for a Digital Workplace: Verbal CommunicationCommunication
Unit E:Unit E:Making Formal PresentationsMaking Formal Presentations
ObjectivesObjectives
Plan effective presentations
Develop presentation content
Rehearse a presentation
Deliver a presentation
ObjectivesObjectives
Build rapport
Manage anxiety
Use appropriate visuals
Manage questions and answers
Planning Effective PresentationsPlanning Effective Presentations
It’s important to carefully plan and prepare for an oral presentation.
Guidelines for public speaking: Refine your message Anticipate your audience Ask what your manager wants Budget enough planning time Anticipate the extras
Improving Informal Improving Informal CommunicationCommunication
Use informal communication opportunities to: Develop and strengthen personal
relationships Promote yourself Further your ideas and goals
When communicating informally: Be professional Emphasize the positive Overcome obstacles
Developing Presentation ContentDeveloping Presentation Content
The three parts of a presentation are: Introduction Body Conclusion
Developing Presentation ContentDeveloping Presentation Content
Guidelines for developing presentation content: Include the three major parts of a
speech Show your organization to the audience Create a storyboard of your presentation Write for the ear Include attention-getters
Developing Presentation ContentDeveloping Presentation Content
Attention-getting devices Show pictures or photos Play a video or video clip Tell a story Lead an activity
Rehearsing a PresentationRehearsing a Presentation
Remember that it takes a lot of preparation to sound spontaneous.
Effective speakers know that the more they practice a speech, the more naturally they will deliver it.
When you master the content of the speech, you will feel more comfortable adjusting your rate of speech, adding pauses, and including suitable gestures and movements.
Rehearsing a PresentationRehearsing a Presentation
Do’s and Don’ts for rehearsing a presentation: Practice as though you are delivering
your speech Record yourself (audio) Record yourself (video) Ask someone to critique you Use visualization Rehearse a dry run
Delivering a PresentationDelivering a Presentation
Remember that a speech is partly a performance.
The way you speak, move, and interact with the audience influences how people react to what you say.
Delivering a PresentationDelivering a Presentation
Do’s and Don’ts for delivering a presentation: Gesture appropriately Use the power of pauses Speak naturally – don’t read your
speech Use a sound system or public address
system Walk as you talk Have a backup plan
Building RapportBuilding Rapport
Rapport is mutual trust, emotional similarity, and natural personal attraction.
When you establish rapport with the audience, they become your allies, are more cooperative, and will be interested in what you have to say.
Building RapportBuilding Rapport
Guidelines for building rapport: Interact before the meeting starts Follow the three-second rule Minimize the distance Illuminate your face Make your examples personal
Managing AnxietyManaging Anxiety
Performance anxiety, or stage fright, is a psychological reaction to a person’s fear of public embarrassment.
Glossophobia is the fear of public speaking and is the most common of all human phobias.
Most stage fright arises while you are anticipating the performance.
Once you start to speak, much of the fear quickly goes away.
Managing AnxietyManaging Anxiety
Strategies for managing anxiety: Be well prepared Loosen up before you speak Remember to breathe Keep some water handy Don’t apologize Remember the audience wants you to
succeed
Using Appropriate VisualsUsing Appropriate Visuals
Prepare visual aids that reinforce your major ideas, stimulate the audience, and work well in the physical setting of your presentation.
People learn more readily and retain more information when learning is reinforced by visualization.
Popular visual aids include: Flip charts Overhead transparencies Slides Video clips
Using Appropriate VisualsUsing Appropriate Visuals
Visual aids that are poorly done distract from a presentation.
Well-designed visuals can significantly enhance your presentation.
Using Appropriate VisualsUsing Appropriate Visuals
Do’s and Don’ts for using visuals: Include one message per visual Let your audience read or listen (not
both) Keep the effects simple Manage your colors Use minimalist backgrounds Proofread carefully
Managing Questions and AnswersManaging Questions and Answers
After the presentation, you are expected to respond to audience questions.
You can request questions during the presentation or in a period at the end of the presentation.
Handling questions with authority is part of making a successful presentation and one you should prepare for and rehearse.
Managing Questions and AnswersManaging Questions and Answers
Guidelines for managing questions and answers: Establish the ground rules Kick start the questions Listen to the entire questions Repeat each question Answer to the entire audience Don’t answer if you don’t know
Technology@Work: Technology@Work: Presentation SoftwarePresentation Software
You use presentation software to create and deliver electronic slide shows.
Presentation software has become the standard way to make and give business presentations.
Although Microsoft PowerPoint is the most well-established presentation software, there are others available.
Technology@Work: Technology@Work: Presentation SoftwarePresentation Software
The top five programs designed for business presentations: Microsoft Office PowerPoint Adobe Flash Google Docs Apple Keynote OpenOffice Impress
Technology@Work: Technology@Work: Presentation SoftwarePresentation Software
Microsoft Office PowerPoint 2007
SummarySummary
Time spent preparing and planning a presentation is critical to its success.
Speeches include three major parts: introduction, body, and conclusion.
Remember to rehearse the presentation.
Follow the guidelines for delivering a presentation.