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Soft Skills - Induction Programby

Nayan Khinvasara

Founder Jobs In A Jiffy

http://www.jobsinajiffy.com

The intent of Induction Program isto provide the employee with the information and instruction

necessary to perform the initially assigned tasks safely and withoutrisk and better understand their professional responsibilities.

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Objectives of Induction Program

Typically the objectives of such induction trainingprograms are:

Enhancing the knowledge of the programmers in the

languages they already know. Training them on other languages and platforms thatthey do not know.

Providing them an overview of some of the importanttechnologies, analysis and design methodologies,

testing methodologies, etc. Training them on the programming standards, etc. of

the organization.

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SOFT SKILLS

TRAINING PRESENTATION

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INTRODUCTION

EFFECTIVE COMMUNICATION

TECHNICAL/NON-TECHNICAL VERBAL COMMUNICATION ASPECTS

WRITTEN COMMUNICATION ASPECTS

DOCUMENTATION

WORK ETHICS

MANNERISMS & ATTITUDE

CELL PHONE ETIQUETTE

PERSONAL APPEARANCE

TEAMWORK

SOFT SKILLS

TRAINING CONTENTS

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Soft skills refer to the cluster ofpersonality traits,social graces, facility with language, personal

habits, friendliness, and optimism that markpeople to varying degrees.

Soft skills complement hard skills, which are thetechnical requirements ofa job.

Soft skills are also an important part of the successofan organization.

SOFT SKILLS

INTRODUCTION

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Personal Qualities:

Responsibility

Self-esteem Sociability

Self-management

Integrity / Honesty

Positive attitude Time management

Researching skills

SOFT SKILLS

EXAMPLES

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Interpersonal Skills:

Participate as a member of the Team

Teach others / Learn from others

Serve Clients / Customers

Exercise Leadership

Negotiate

Work with cultural diversity

SOFT SKILLS

EXAMPLES

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Technology advances as knowledge is pooled by

teams.

Ability to communicate ideas to others is asimportant as having good ideas.

Ability to serve better in Team Environment.

Make your point and win promotions andresponsibilities.

SOFT SKILLS

EFFECTIVE COMMUNICATION

IMPORTANCE

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Good technical communication - accurate, clear,concise, coherent and appropriate.

Avoid vague terms - use precise terminology andknown definitions or conventions.

Follow Industry Standards References.

Checkfor Accurate Figures and Results.

SOFT SKILLS

EFFECTIVE COMMUNICATION

TECHNICAL

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Good Non-Technical communication Pleasing, Friendly, Loyaland respectful.

Avoid attacking others Personal Spaces.

Avoid debates on Diversities.

Try to connect to your Seniors, Team members and Juniorspersonally for better working space.

SOFT SKILLS

EFFECTIVE COMMUNICATION

NON-TECHNICAL

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Polite.

Confident.

Appropriate language and speed.

Understandable.

Avoid slang. Please, Thank You.

Listening and comprehending well.

SOFT SKILLS

EFFECTIVE COMMUNICATION

VERBAL COMMUNICATION ASPECTS

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Basics

Email communication

SOFT SKILLS

EFFECTIVE COMMUNICATION

WRITTEN COMMUNICATION ASPECTS

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Basics

Well-crafted sentences

Paragraph organization

Essay and report organization

Vocabulary

Spelling

Grammar

SOFT SKILLS

EFFECTIVE COMMUNICATION

WRITTEN COMMUNICATION ASPECTS

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SOFT SKILLS

EFFECTIVE COMMUNICATION

WRITTEN COMMUNICATION ASPECTS

Email communication

Avoid "Hi", "Another one", "FYI", "Question",no subject in the subject line

Quote context at beginning

Signature name, organization, designation, contact details

Follow-up, thank you emails NOT always

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Precise, to-the-point

Readable

Tabulated

Pictorial representation graphs, pie-charts, etc.

Comparison with original results

Use of standard test dataset

SOFT SKILLS

DOCUMENTATION

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What is workethic?

Motivating belief that employees owe theiremployer a fullday ofdiligent work including following their supervisorsinstructions. It is what you do when no one is watching.

Strong workethic creates good impressions

Some ingredients:

-Punctuality

-Positive, helpful attitude

-Call-in sick / late

-Value teamwork

SOFT SKILLS

WORK ETHICS

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SOFT SKILLS

High energy, high initiative.

High trust, team work, positive attitude (to press on inthe face of obstacles).

Collaboration, communication. Complementary skills (harness diversity).

Courage to risk making mistakes, adventure,celebration.

Ability to detect & recover from deviations/mistakesquickly (tolerance for premature ideas, loud thinking& building ideas on one another)

WORK ETHICS

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Courteous

Polite and helpful

A can-doattitude

Motivation

Initiative; self-starter

Hard worker

Honest

SOFT SKILLS

MANNERISMS & ATTITUDE

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Turn Your Cell Phone Ringer Offor Low.

-Ifyou don't want to turn offyour cell phone completely,at least set it to vibrate

Use Your Cell Phone Only for Important Calls

- Friends calling to chat is not an important call

SOFT SKILLS

CELL PHONE ETIQUETTE

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Find a Private Place to Make Cell Phone Calls

- Even during your breaks, make calls away from yourdesk; your colleagues might be working.

Don't Bring Your Cell Phone to Meetings

- If it rings, you might be tempted to look at it. This is rudeand shows that your mind is not 100% on the job.

SOFT SKILLS

CELL PHONE ETIQUETTE

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Clothes Clean and Pressed

Hair clean and combed

Teeth brushed Shower, use deodorant

Do not let your after-shave/perfume be

overpowering

Tip: for train travelers, keep a bottle of

deodorant/perfume in your drawer

SOFT SKILLS

PERSONAL APPEARANCE

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Basic elements ofgood teamwork:

Goals: What we're trying to accomplish together.

Roles: Who does what and how we handleoverlaps and interdependencies.

Process: How werun our business and

how we work together.

Relationships: Communication and interpersonalskills for getting work done

SOFT SKILLS

TEAMWORK

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THANK YOU.