SSMMario Andrés López

>Soft Systems Methodology

OBJECTIVE

PARTS WHOLE<

The normal approach…

>PEOPLE.

>Relationships

>Interests

>World Views

∮b

a

∑❑

√❑

𝜕 y𝜕 xtan−1❑

?How dow you measure that?

Soft = Easy?

Dilbert clip. (Removed)

So, What is the problem here??

They can’t find a name

The boss is stubborn

Dilbert is in charge of the project

Marketing is stupid and useless

Consultant is bossy and demanding

Most names are taken

They can’t find a name

The boss is stubborn

Dilbert is in charge of the project

Marketing is stupid and useless

Consultant is bossy and demanding

Most names are taken

There’s a lot of stress

People feeling too much pressure

No constructive criticism

Going in the wrong direction

People’s ideas are overrated

Might end up in non selling products

People who feels bad, people who works bad

Productivity falls

Competitivity falls

I’m the boss, I’m always right

I don’t care about another thing other than my job

I have to go along with my boss

They can’t find a name

The boss is stubborn

Dilbert is in charge of the project

Marketing is stupid and useless

Consultant is bossy and demanding

Most names are taken

There’s a lot of stress

People feeling too much pressure

No constructive criticism

Going in the wrong direction

People’s ideas are overrated

Might end up in non selling products

People who feels bad, people who works bad

Productivity falls

Competitivity falls

I’m the boss, I’m always right

I don’t care about another thing other than my job

I have to go along with my boss

Events

Facts

Problems

Paradigms

What it’s all about…

Mental models

Everyone has its own vision

Imagine a complex system

There’s customers vision

Quality

On time

Low price

There’s the owners vision

High profit

Productivity

Low costs

There’s the people who do things vision

Im not being paid for that

It’s not my responsibility

I don’t like to work here

There’s the outside people

vision

Be sustainable!

Follow the standards!

Follow the law!

And there’s somewhere we would like to be

SustainableProfitable

Responsible Market share

Competitive

CustomersActorsTransformationWetalchaungOwnersEnvironment

Let’s try something…

CATWOE this group.