Softship LIMA

The Principal Suite

LIMA - all you need.

Dear Sirs,

Among the imperative demands of doing successful

business is the necessity to eliminate redundant

processes and keep the remainder as simple and

efficient as possible. Softship has adhered strictly to

that policy while developing LIMA.

Softship spearheads this special business with the

combined knowledge of more than 15 years of

experience in shipping IT solutions and a dedication to

user friendliness and to the highest quality standards.

So, when looking for a watertight shipowner solution

which equally satisfies the line manager’s needs as

well as the director’s demands LIMA is the ultimate

software solution

You do want the best?

Then give it a try.

LIMA. Line Management.

Herbert FrickDirector

ONE TOTAL SOLUTION

OPERATIONS DEPARTMENT

Schedule Management 4

Dangerous Goods Handling 4

Voyage Management 5

Passengers aboard 5

COMMERCIAL DEPARTMENT

Voyage Estimation 6

Customer Management 6

Agency Management 7

Cost Management 8

Data Warehousing 9

EQUIPMENT DEPARTMENT 10

CLAIMS/LEGAL DEPARTMENT

Claims Handling 12

Vessel Insurance 12

ACCOUNTING DEPARTMENT 13

IT DEPARTMENT

Automatic File Management 14

Master Data Management 14

Security Management 14

WEB FEATURES 15

2 3

Operations Department

The simulation module shows all effects of a change VOYCES Schedule Managementof schedule. Approved changes of the schedule can

The schedule module of Softship's LIMA is a top level be transmitted directly to the main shipping instrument for voyage planning. application.

In addition to two different schedule types the module A web interface allows to publish any of the two provides variance analysis and a simulation mode which schedules either as web document or any other reveals in real time all future effects of the changes. suitable distribution format for the web.

IMDGThe IMDG feature manages IMO cargo inquiries for

bookings and Bs/L. An IMDG database can be

connected to the application, so that the user just

has to enter the 4 digit UN number to import all

available information from the database: mfag,

Ems-number, IMO class, flashpoint, technical

description, proper shipping name, packaging

group and much more.

Any IMO item in a shipment can be declared by a

simple drag and drop manoeuvre instead of

thumbing through weighty IMDG manuals. At the beginning of each new business year the Budget

Schedule sets the details for all vessels and voyages.

This schedule forms the foundation of all planning and

analysis, and remains unchanged during the course of

the business year.

The Current Schedule forms the base for dealing with

voyages. Initially this schedule contains the data from the

Budget Schedule. During the course of time it is updated

with 'statements of facts' according to the actuals, e.g.

information as received with the noon reports.

The Current Schedule is the schedule 'as is'. These

actual scheduling data are forwarded to all official

parties.

Voyage ManagementLaytime calculationSince a laytime calculation saves a substantial amount of

money there is no way around it, time-consuming though

it may be.

The good news: you need not do it yourself any longer.

LIMA's laytime calculation does this tedious task within a

fraction of the time you needed.

Starting from the statement of facts, the application

automatically generates your laytime calculation and

time sheets allowing, for example, for daybreaks and

demurrage - all within minutes!

Standard conditions are predefined and ready-to-use like

full time counting, half time to count, time not to count,

rain, shifting time not to count or a free percentage value

for partial counting in case of breakdowns.

For maximum ease-of-use the application supports drag-

and-drop input.

BunkerBunker handling and management is as simple with

LIMA as could be wished for. Clearly structured screens

give the vessel's fuel consumption and speed. Profit from

the best fuel prices available by knowing exactly when

and where to bunker.

PAX Passenger aboard

An ever increasing demand for a very special way of

travelling, holiday on a freighter, presents a welcome

additional income - provided that the costs for

administrative manpower do not exceed the earnings.

Here, PAX is the ideal solution.

With PAX Softship delivers a professional application

that gives you the best possible help in organising

freighter trips.

More than fifteen years of Softship's shipping

experience went into the programming of PAX in close

collaboration with renowned shipping companies.

Beside a wide range of features the solution's main

advantages are user-friendly screens, intuitive entry

and built-in Internet capability.

Some of the module’s helpful features include:

Easy management of enquiries and quotes, as

well as reservations and bookings,

Automatic extrapolation of round trips,

Online check of cabin occupancy and voyages,

Direct link to individual documents i.e.

questionnaires for passengers, printed information

about the ship and cabins, schedules, price lists,

health certificates and many more,

A TO DO list (overview of all tasks where action is

required),

Tickets or automatic accounting.

"

"""

"

"

4 5

Operations Department

The simulation module shows all effects of a change VOYCES Schedule Managementof schedule. Approved changes of the schedule can

The schedule module of Softship's LIMA is a top level be transmitted directly to the main shipping instrument for voyage planning. application.

In addition to two different schedule types the module A web interface allows to publish any of the two provides variance analysis and a simulation mode which schedules either as web document or any other reveals in real time all future effects of the changes. suitable distribution format for the web.

IMDGThe IMDG feature manages IMO cargo inquiries for

bookings and Bs/L. An IMDG database can be

connected to the application, so that the user just

has to enter the 4 digit UN number to import all

available information from the database: mfag,

Ems-number, IMO class, flashpoint, technical

description, proper shipping name, packaging

group and much more.

Any IMO item in a shipment can be declared by a

simple drag and drop manoeuvre instead of

thumbing through weighty IMDG manuals. At the beginning of each new business year the Budget

Schedule sets the details for all vessels and voyages.

This schedule forms the foundation of all planning and

analysis, and remains unchanged during the course of

the business year.

The Current Schedule forms the base for dealing with

voyages. Initially this schedule contains the data from the

Budget Schedule. During the course of time it is updated

with 'statements of facts' according to the actuals, e.g.

information as received with the noon reports.

The Current Schedule is the schedule 'as is'. These

actual scheduling data are forwarded to all official

parties.

Voyage ManagementLaytime calculationSince a laytime calculation saves a substantial amount of

money there is no way around it, time-consuming though

it may be.

The good news: you need not do it yourself any longer.

LIMA's laytime calculation does this tedious task within a

fraction of the time you needed.

Starting from the statement of facts, the application

automatically generates your laytime calculation and

time sheets allowing, for example, for daybreaks and

demurrage - all within minutes!

Standard conditions are predefined and ready-to-use like

full time counting, half time to count, time not to count,

rain, shifting time not to count or a free percentage value

for partial counting in case of breakdowns.

For maximum ease-of-use the application supports drag-

and-drop input.

BunkerBunker handling and management is as simple with

LIMA as could be wished for. Clearly structured screens

give the vessel's fuel consumption and speed. Profit from

the best fuel prices available by knowing exactly when

and where to bunker.

PAX Passenger aboard

An ever increasing demand for a very special way of

travelling, holiday on a freighter, presents a welcome

additional income - provided that the costs for

administrative manpower do not exceed the earnings.

Here, PAX is the ideal solution.

With PAX Softship delivers a professional application

that gives you the best possible help in organising

freighter trips.

More than fifteen years of Softship's shipping

experience went into the programming of PAX in close

collaboration with renowned shipping companies.

Beside a wide range of features the solution's main

advantages are user-friendly screens, intuitive entry

and built-in Internet capability.

Some of the module’s helpful features include:

Easy management of enquiries and quotes, as

well as reservations and bookings,

Automatic extrapolation of round trips,

Online check of cabin occupancy and voyages,

Direct link to individual documents i.e.

questionnaires for passengers, printed information

about the ship and cabins, schedules, price lists,

health certificates and many more,

A TO DO list (overview of all tasks where action is

required),

Tickets or automatic accounting.

"

"""

"

"

4 5

Commercial Department

Voyage Estimation

Customer Management

With LIMA's voyage estimation module you will gain

complete control over your voyage financial information.

Instant access to crucial information by a single mouse

click makes this tool indispensable for keeping a tight rein

on costs and reducing errors significantly.

Automatic calculation of canal fees and port costs is

based on respective databases. Additionally the

application accounts for draft, loa, beam at berth and

canal restrictions.

Easy modification of data such as voyage, port rotation

and loaded cargo allow you effortless comparison of

vessels and voyage changes.

LIMA’s Sales & Marketing tool supports your business

acquisitions with excellent address management, The seamless integration of the BP marine distance table complete history of promotions and full customer renders the calculation module an invaluable tool. statistics. In accordance with LIMA's single-input-only Furthermore, customer defined distance tables round off principle the captured contacts' data are utilised by any the module and make it adaptable to your needs. other module of the product family.

With the voyage comparison you can finally match the Any of your employees may be granted individually initial estimation against the actual results. defined access to the same encompassing customer data,

providing an excellent starting point for their dealings. Any output may be redirected to an editor for instant

editing as well as linked to fax and communication For knowing the customer 'inside out' greatly helps in software.gaining their confidence and assists in avoiding mistakes

which derive from lack of customer knowledge.

Each of the business processes can be validated Agency Managementimmediately, thus giving you maximum control. For

Since shipments placed by your agents are what actually example: if you wish no agent can book in your system,

generates the revenue for your company, a precise whether web-based or via EDI, without an authorised

control of the agents’ actions is crucial to your business freight agreement; no B/L will be issued without an

management. approved booking.

As a direct mirror of your agents’ daily practice of quoting, And you set the rate policy. When you use electronic rate

booking, issuing of voyage documentation and balancing filing for your tariffs, you can effortlessly monitor

of accounts, LIMA controls your agency business all over allotments per PoL, PoD and/or agent or keep track of

the world. project cargo. With LIMA you will smoothly steer your

business towards success.

You set the rules that apply to your agents, you decide

what does happen - and what does not. The quality of You can eliminate weeks of delay of D/As by reversing

the cooperation is greatly improved by the application of the billing and claiming your money from your agents

IT-controlled specifications e.g. minimum tariffs, special based on precise proformas.

rates, service contracts, bookings and manifest data.

6 7

Commercial Department

Voyage Estimation

Customer Management

With LIMA's voyage estimation module you will gain

complete control over your voyage financial information.

Instant access to crucial information by a single mouse

click makes this tool indispensable for keeping a tight rein

on costs and reducing errors significantly.

Automatic calculation of canal fees and port costs is

based on respective databases. Additionally the

application accounts for draft, loa, beam at berth and

canal restrictions.

Easy modification of data such as voyage, port rotation

and loaded cargo allow you effortless comparison of

vessels and voyage changes.

LIMA’s Sales & Marketing tool supports your business

acquisitions with excellent address management, The seamless integration of the BP marine distance table complete history of promotions and full customer renders the calculation module an invaluable tool. statistics. In accordance with LIMA's single-input-only Furthermore, customer defined distance tables round off principle the captured contacts' data are utilised by any the module and make it adaptable to your needs. other module of the product family.

With the voyage comparison you can finally match the Any of your employees may be granted individually initial estimation against the actual results. defined access to the same encompassing customer data,

providing an excellent starting point for their dealings. Any output may be redirected to an editor for instant

editing as well as linked to fax and communication For knowing the customer 'inside out' greatly helps in software.gaining their confidence and assists in avoiding mistakes

which derive from lack of customer knowledge.

Each of the business processes can be validated Agency Managementimmediately, thus giving you maximum control. For

Since shipments placed by your agents are what actually example: if you wish no agent can book in your system,

generates the revenue for your company, a precise whether web-based or via EDI, without an authorised

control of the agents’ actions is crucial to your business freight agreement; no B/L will be issued without an

management. approved booking.

As a direct mirror of your agents’ daily practice of quoting, And you set the rate policy. When you use electronic rate

booking, issuing of voyage documentation and balancing filing for your tariffs, you can effortlessly monitor

of accounts, LIMA controls your agency business all over allotments per PoL, PoD and/or agent or keep track of

the world. project cargo. With LIMA you will smoothly steer your

business towards success.

You set the rules that apply to your agents, you decide

what does happen - and what does not. The quality of You can eliminate weeks of delay of D/As by reversing

the cooperation is greatly improved by the application of the billing and claiming your money from your agents

IT-controlled specifications e.g. minimum tariffs, special based on precise proformas.

rates, service contracts, bookings and manifest data.

6 7

SIBIA - Business AnalysisWith our capable shipping solution, LIMA, your IT

department has access to an array of valuable data. The

crucial boost to ROI, though, are consistent data

warehousing and a thorough management analysis of that

data.

SIBIA guides you through the complex layers and

dimensions of the business events and helps you

recognise where to hone business performance. With

COGNOS Business Intelligence as the driving force

behind SIBIA, the system allows ultra-fast, user-defined

online data evaluation which is as easy to use as any

drag-and-drop routine you perform on your computer.

Instant reports are generated from multi-dimensional data

cubes which hold and update information according to

your specifications. A single click on a pre-defined report

gathers the necessary data from the chosen data cube

and presents it in real-time on your screen.

Define as many data cubes and as many reports as you

need to cover your business processes in depth and

come to the right decisions at the right time.

Report formats are based on XML, so you can use

whichever client you prefer.

Choose the Window, Web or Excel client and work

with your chosen interface to display multi-dimensional

analyses, directed by user-friendly, graphically assisted

screens.

Jan Feb Mar Apr May Jun Jul Aug Spt Oct Nov Dec

turnover last business year

current business year

current busines plan

Commercial Department

You decide, according to your business needs, about

how tight the rein on your agents should be.

Of course, the whole system is comprehensively and

safely secured with a strict user security. With the

security administration tools of LIMA you set the

authorisations for your agents. No matter whether a

user logs into LIMA via the Internet, dial-in or LAN, his

profile sets his rights and limits, even down to a single

field on a screen, if necessary.

With a reliable user authorisation in place you can

utilise your website to your advantage. You can let Cost Management

those agents who do not have their own integrated LIMA handles all port costs and tariffs for pre- and system log into LIMA and input their data by means of oncarriage. Terms and conditions of terminals for the Internet. stuffing, handling, storage, berth costs and tug, mooring

and pilotage tariffs form an initial point of your voyage With the equipment status, schedules and booking data result analysis. available online and in real-time you can keep your

agents and authorized customers informed on a timely Once again you gain immensely from LIMA's data basis. sharing concept, where all components access the same

data.Thus, LIMA is an indispensable tool when it comes to

streamlining the business connection to your agents In addition, features such as rate filing reference or and keeping control of your agents earnings.commission control provide excellent business tools for

keeping a tight rein on costs.

The controlling functionality supports proactive

management of costs from long range plans to post

voyage costs.

Because of the underlying single-database-concept,

significant comparisons between costs and costs

estimates are simply a matter of a few mouse clicks and

key-strokes.

With a reliable port cost control, you can maximise

revenues. You can easily compare offers of different

service suppliers and choose the best.

8 9

SIBIA - Business AnalysisWith our capable shipping solution, LIMA, your IT

department has access to an array of valuable data. The

crucial boost to ROI, though, are consistent data

warehousing and a thorough management analysis of that

data.

SIBIA guides you through the complex layers and

dimensions of the business events and helps you

recognise where to hone business performance. With

COGNOS Business Intelligence as the driving force

behind SIBIA, the system allows ultra-fast, user-defined

online data evaluation which is as easy to use as any

drag-and-drop routine you perform on your computer.

Instant reports are generated from multi-dimensional data

cubes which hold and update information according to

your specifications. A single click on a pre-defined report

gathers the necessary data from the chosen data cube

and presents it in real-time on your screen.

Define as many data cubes and as many reports as you

need to cover your business processes in depth and

come to the right decisions at the right time.

Report formats are based on XML, so you can use

whichever client you prefer.

Choose the Window, Web or Excel client and work

with your chosen interface to display multi-dimensional

analyses, directed by user-friendly, graphically assisted

screens.

Jan Feb Mar Apr May Jun Jul Aug Spt Oct Nov Dec

turnover last business year

current business year

current busines plan

Commercial Department

You decide, according to your business needs, about

how tight the rein on your agents should be.

Of course, the whole system is comprehensively and

safely secured with a strict user security. With the

security administration tools of LIMA you set the

authorisations for your agents. No matter whether a

user logs into LIMA via the Internet, dial-in or LAN, his

profile sets his rights and limits, even down to a single

field on a screen, if necessary.

With a reliable user authorisation in place you can

utilise your website to your advantage. You can let Cost Management

those agents who do not have their own integrated LIMA handles all port costs and tariffs for pre- and system log into LIMA and input their data by means of oncarriage. Terms and conditions of terminals for the Internet. stuffing, handling, storage, berth costs and tug, mooring

and pilotage tariffs form an initial point of your voyage With the equipment status, schedules and booking data result analysis. available online and in real-time you can keep your

agents and authorized customers informed on a timely Once again you gain immensely from LIMA's data basis. sharing concept, where all components access the same

data.Thus, LIMA is an indispensable tool when it comes to

streamlining the business connection to your agents In addition, features such as rate filing reference or and keeping control of your agents earnings.commission control provide excellent business tools for

keeping a tight rein on costs.

The controlling functionality supports proactive

management of costs from long range plans to post

voyage costs.

Because of the underlying single-database-concept,

significant comparisons between costs and costs

estimates are simply a matter of a few mouse clicks and

key-strokes.

With a reliable port cost control, you can maximise

revenues. You can easily compare offers of different

service suppliers and choose the best.

8 9

Equipment Department

You get complete information with respect to each

single M&R depot, the faster to decide where your

boxes can be repaired at the lowest expense.

Profitable by land and by sea

Container flow and numerous statistics allow for

economic and administrative evaluations of the

equipments' movements. Individual reports that are not

already part of CMC can easily be generated from the

information stored in the database.

Demurrage/Detention

A financially interesting feature is the automated

demurrage/detention calculation. The computer

calculates the fees for demurrage/detention with respect individually. For this purpose CMC generates a draft

to the customer to be invoiced, considering holidays, invoice which can be sent out when cleared by staff.

weekends and every single Service Contract or B/L

Let CMC raise your income and and help you to charge

demurrage/ detention quickly and accurately.

Equipment ManagementLIMA’s CMC provides a global view of the monitored

equipment; no matter whether 50 or 500 000 units are to

be controlled, the application handles them all - carrier

owned, shipper owned and lease - reliably and accurately.

The movements reported by agents can be imported

automatically into CMC, where they are ready for your

queries. The quality of reported movements is easily

checked as a full turnaround of their history is stored and

illogical sequences are highlighted on the screen.

Easy handling and comprehensive reports guarantee a

smooth and complete equipment control.

Full speed ahead with leased boxes

An important feature of CMC is the lease control module.

Contract monitoring, analysis of leasing invoices, Box ‘in the docks’ – fast in, fast out

forecasting, depot handling costs, depot storage costs,

pick-up and drop-off reports keep your leasing expenses

in tight control.

Let LIMA speed up your containers' voyage to and from

repair. With the help of specific repair tariffs the estimates

and approvals are compared in no time at all. Which

container is damaged how badly and where exactly? What

are the repair costs? When will the container be ready?

LIMA’s M&R module is the top-performance many-to-

many platform that connects and serves the needs of all

parties involved in M&R: depots, surveyors, lessors and

lessees. Built as an integrated platform for M&R activities,

LIMA renders the repair processes transparent for

complete control of your equipment.

Tariffs, repair estimates, surveys, work orders, repair

status, invoices and statistics are processed and distribu-

ted as the daily workflow requires for dry van, tank, reefer,

chassis or Gensets.

10 11

Equipment Department

You get complete information with respect to each

single M&R depot, the faster to decide where your

boxes can be repaired at the lowest expense.

Profitable by land and by sea

Container flow and numerous statistics allow for

economic and administrative evaluations of the

equipments' movements. Individual reports that are not

already part of CMC can easily be generated from the

information stored in the database.

Demurrage/Detention

A financially interesting feature is the automated

demurrage/detention calculation. The computer

calculates the fees for demurrage/detention with respect individually. For this purpose CMC generates a draft

to the customer to be invoiced, considering holidays, invoice which can be sent out when cleared by staff.

weekends and every single Service Contract or B/L

Let CMC raise your income and and help you to charge

demurrage/ detention quickly and accurately.

Equipment ManagementLIMA’s CMC provides a global view of the monitored

equipment; no matter whether 50 or 500 000 units are to

be controlled, the application handles them all - carrier

owned, shipper owned and lease - reliably and accurately.

The movements reported by agents can be imported

automatically into CMC, where they are ready for your

queries. The quality of reported movements is easily

checked as a full turnaround of their history is stored and

illogical sequences are highlighted on the screen.

Easy handling and comprehensive reports guarantee a

smooth and complete equipment control.

Full speed ahead with leased boxes

An important feature of CMC is the lease control module.

Contract monitoring, analysis of leasing invoices, Box ‘in the docks’ – fast in, fast out

forecasting, depot handling costs, depot storage costs,

pick-up and drop-off reports keep your leasing expenses

in tight control.

Let LIMA speed up your containers' voyage to and from

repair. With the help of specific repair tariffs the estimates

and approvals are compared in no time at all. Which

container is damaged how badly and where exactly? What

are the repair costs? When will the container be ready?

LIMA’s M&R module is the top-performance many-to-

many platform that connects and serves the needs of all

parties involved in M&R: depots, surveyors, lessors and

lessees. Built as an integrated platform for M&R activities,

LIMA renders the repair processes transparent for

complete control of your equipment.

Tariffs, repair estimates, surveys, work orders, repair

status, invoices and statistics are processed and distribu-

ted as the daily workflow requires for dry van, tank, reefer,

chassis or Gensets.

10 11

Claims / Legal Department

Claims handlingThe add-on module for P&I Correspondents handles

The product ATLANTIS simplifies and accelerates the time registration and invoicing. The claims handler can

processing of claims by means of electronic files. capture the time spent on each file and add a remark on

Clearly structured data, their logical recording and the kind of activity involved. Provided with this data

consistent use improve not only the efficiency but also ATLANTIS delivers prompt and accurate invoices. On

the quality of claims handling. Furthermore, short request a detailed list of hours worked and work

response times and a serviceable design of windows performed can be attached to the invoice. Another

make ATLANTIS stand out.feature is the management of disbursements e.g. for

surveyor's fees or travel expenses. Such expenses can During the first telephone call in respect of a claim be processed separately for each file.incident the claims handler starts a new file with only a

few inputs. If the voyage the incident relates to already

exists, the incident can be filed under this voyage. Only Vessel insurancea few details are required to complete various standard The vessel insurance module allows the shipping line to letters. Using these standard letters, e.g. first notice of administrate all insurance policies electronically in a claim can be given to the insurers, and surveyors can be central place. Meticulous capture of all policy payments appointed immediately. including commissions and rebates are secured in a

comprehensive user dialogue.

The system automatically allocates a date for the file to be reviewed. Only closed files no longer appear in the The huge advantage of this procedure is that any policy list of files to be reviewed. The claims handler can begin can be interactively linked to any claim which is covered his day's work by looking at the files in the file review. by the respective policy. By doing this, ATLANTIS makes Time limits for files requiring special action are sure that all relevant claims are assigned correctly to the monitored as well. ATLANTIS highlights these files. If policy in question. Thus the claims manager is pro-time extensions have been granted, these are also actively supported in keeping track of the deductibles monitored. and in making the financially sensible decision on a claim

by case basis: whether to call the Club and use the

policy or to pay the damages on the ship owner's own Various search criteria ensure fast and direct access to

account. specific files, even if the file reference is unknown.

Some examples of multiple search criteria are

containers, insured subject-matter (vessel, lorry

registration number, etc), voyage numbers, insurers' and

P&I correspondents' references and many more.

Accounting Department

Numerous statistics and reports make you the captain of Disbursements Accountingyour accounting data. Outstanding freights, expense

LIMA’s AIDA automatically handles the disbursements overviews, lists of received debit notes, weekly or monthly

accounts for you. All relevant data flow together in AIDA. evaluations in respect of vessel and voyage are just a few

The agent uses AIDA to automatically generate the examples.

disbursements account and report to you strictly accor-

ding your requirements. This may also happen directly via When the data coming from the agency application, the an online web dialogue which allows your agents to accounting department and business partners, are capture any single invoice in real-time within LIMA.complete AIDA can instantly create a draft account. If the

draft is correct, the data are sent by mail or via EDI. For fast and easy input of received debit notes AIDA

features a quick-capture function.AIDA is an excellent example business data integration.

If your partners in the transport chain (for example tally, Information coming from every department of your

tug or terminal companies) deliver the data electronically, company is shared by all for better cost and time

the debit notes can easily be imported into AIDA.effectiveness. Your time is too precious to be wasted on

collecting and evaluating data. Do your daily work more AIDA can directly import seafreight and other invoices efficiently and faster instead!from liner agency software. So, the information flows into

the disbursements account without any manual effort.

A connection between AIDA and your accounting software

is essential and part of any Softship project. Much basic

information is shared by both applications. Therefore, the

programmes exchange data like debit notes and received

payments, and relieve you from repeated capture of the

same data.

12 13

Claims / Legal Department

Claims handlingThe add-on module for P&I Correspondents handles

The product ATLANTIS simplifies and accelerates the time registration and invoicing. The claims handler can

processing of claims by means of electronic files. capture the time spent on each file and add a remark on

Clearly structured data, their logical recording and the kind of activity involved. Provided with this data

consistent use improve not only the efficiency but also ATLANTIS delivers prompt and accurate invoices. On

the quality of claims handling. Furthermore, short request a detailed list of hours worked and work

response times and a serviceable design of windows performed can be attached to the invoice. Another

make ATLANTIS stand out.feature is the management of disbursements e.g. for

surveyor's fees or travel expenses. Such expenses can During the first telephone call in respect of a claim be processed separately for each file.incident the claims handler starts a new file with only a

few inputs. If the voyage the incident relates to already

exists, the incident can be filed under this voyage. Only Vessel insurancea few details are required to complete various standard The vessel insurance module allows the shipping line to letters. Using these standard letters, e.g. first notice of administrate all insurance policies electronically in a claim can be given to the insurers, and surveyors can be central place. Meticulous capture of all policy payments appointed immediately. including commissions and rebates are secured in a

comprehensive user dialogue.

The system automatically allocates a date for the file to be reviewed. Only closed files no longer appear in the The huge advantage of this procedure is that any policy list of files to be reviewed. The claims handler can begin can be interactively linked to any claim which is covered his day's work by looking at the files in the file review. by the respective policy. By doing this, ATLANTIS makes Time limits for files requiring special action are sure that all relevant claims are assigned correctly to the monitored as well. ATLANTIS highlights these files. If policy in question. Thus the claims manager is pro-time extensions have been granted, these are also actively supported in keeping track of the deductibles monitored. and in making the financially sensible decision on a claim

by case basis: whether to call the Club and use the

policy or to pay the damages on the ship owner's own Various search criteria ensure fast and direct access to

account. specific files, even if the file reference is unknown.

Some examples of multiple search criteria are

containers, insured subject-matter (vessel, lorry

registration number, etc), voyage numbers, insurers' and

P&I correspondents' references and many more.

Accounting Department

Numerous statistics and reports make you the captain of Disbursements Accountingyour accounting data. Outstanding freights, expense

LIMA’s AIDA automatically handles the disbursements overviews, lists of received debit notes, weekly or monthly

accounts for you. All relevant data flow together in AIDA. evaluations in respect of vessel and voyage are just a few

The agent uses AIDA to automatically generate the examples.

disbursements account and report to you strictly accor-

ding your requirements. This may also happen directly via When the data coming from the agency application, the an online web dialogue which allows your agents to accounting department and business partners, are capture any single invoice in real-time within LIMA.complete AIDA can instantly create a draft account. If the

draft is correct, the data are sent by mail or via EDI. For fast and easy input of received debit notes AIDA

features a quick-capture function.AIDA is an excellent example business data integration.

If your partners in the transport chain (for example tally, Information coming from every department of your

tug or terminal companies) deliver the data electronically, company is shared by all for better cost and time

the debit notes can easily be imported into AIDA.effectiveness. Your time is too precious to be wasted on

collecting and evaluating data. Do your daily work more AIDA can directly import seafreight and other invoices efficiently and faster instead!from liner agency software. So, the information flows into

the disbursements account without any manual effort.

A connection between AIDA and your accounting software

is essential and part of any Softship project. Much basic

information is shared by both applications. Therefore, the

programmes exchange data like debit notes and received

payments, and relieve you from repeated capture of the

same data.

12 13

Administration

EDI GUARDThe EDI Guard is an automated file managing tool

which handles the distribution and correct assignment

of all inbound and outbound EDI messages and data.

With these excellent features, EDI Guard takes a lot of

work off the system administrator’s shoulders as it

automatically controls and steers all jobs and transfers

messages to the correct server, client, printer, etc. inthe

shortest time possible due to direct socket connection

to any IP address.

EDI GUARD Features:

! POP3 - Email receiving including automatic

detaching of mail attachments

! SMTP - Sending of emails in standard formats

! FTP - Up- and download of files

! PGP - -En- and decoding of data

BASE System Administration and Security Management

The BASE module is designed for System

Administrators. It is the heart of LIMA and at the same

time the basis for the operational applications running in

the LIMA suite.

The User Security and Administration tool is maintained

in a separate module, which is not available to normal

users. This strict segregation makes sure that there are

only a very limited number of key users at Administrator

level who are authorised to maintain the User Profiles,

even down to field level for each single user and/or user

group and to set system switches and control codes.

The user security module even allows the administration

of multi-layered companies and an unlimited number of

subsidiaries. Affiliated companies may share master

data without the fear of unauthorised data access and

manipulation.

Examples of shared master data between LIMA’s

modules are customer data, vessel details, location

codes and many more. For all the described master data

the user can define EDI translation tables which will be

used in the LINE module during sending / receiving of

EDI data.

14

Web Features

LIMA’s Web SystemThe undeniable advantages of the Internet, 24/7

availability, low-cost-access and usage, make it an

ideal tool for an application which is a basic working

requirement not only for you as principal but even more

so for those who share a business interest with you:

your customers and business partners.

Thus, crucial business information can be made

accessible for authorised users on your website

automatic security control.

Web-based customer interaction simplifies many

business processes. Logged-in to their password

protected account, customers can access real-time

information on schedules, on their Bs/L or proforma

invoices. They can even track down their shipments by With this invaluable ability there is no need to wait for a container number, booking number or B/L number. The proforma D/A for weeks after the vessel sailed. With accounts grant a strictly monitored access to your web LIMA's web D/A you can reverse the billing and claim system. from your agent the expected revenues.

The reverse flow of data renders even more With .NET architecture and common protocols like XML advantages to you: business critical information of and SOAP, LIMA's Web System blends into your D/As, bookings or tariffs come directly from the agent environment like a drop of water into the ocean. via web services.

15

Administration

EDI GUARDThe EDI Guard is an automated file managing tool

which handles the distribution and correct assignment

of all inbound and outbound EDI messages and data.

With these excellent features, EDI Guard takes a lot of

work off the system administrator’s shoulders as it

automatically controls and steers all jobs and transfers

messages to the correct server, client, printer, etc. inthe

shortest time possible due to direct socket connection

to any IP address.

EDI GUARD Features:

! POP3 - Email receiving including automatic

detaching of mail attachments

! SMTP - Sending of emails in standard formats

! FTP - Up- and download of files

! PGP - -En- and decoding of data

BASE System Administration and Security Management

The BASE module is designed for System

Administrators. It is the heart of LIMA and at the same

time the basis for the operational applications running in

the LIMA suite.

The User Security and Administration tool is maintained

in a separate module, which is not available to normal

users. This strict segregation makes sure that there are

only a very limited number of key users at Administrator

level who are authorised to maintain the User Profiles,

even down to field level for each single user and/or user

group and to set system switches and control codes.

The user security module even allows the administration

of multi-layered companies and an unlimited number of

subsidiaries. Affiliated companies may share master

data without the fear of unauthorised data access and

manipulation.

Examples of shared master data between LIMA’s

modules are customer data, vessel details, location

codes and many more. For all the described master data

the user can define EDI translation tables which will be

used in the LINE module during sending / receiving of

EDI data.

14

Web Features

LIMA’s Web SystemThe undeniable advantages of the Internet, 24/7

availability, low-cost-access and usage, make it an

ideal tool for an application which is a basic working

requirement not only for you as principal but even more

so for those who share a business interest with you:

your customers and business partners.

Thus, crucial business information can be made

accessible for authorised users on your website

automatic security control.

Web-based customer interaction simplifies many

business processes. Logged-in to their password

protected account, customers can access real-time

information on schedules, on their Bs/L or proforma

invoices. They can even track down their shipments by With this invaluable ability there is no need to wait for a container number, booking number or B/L number. The proforma D/A for weeks after the vessel sailed. With accounts grant a strictly monitored access to your web LIMA's web D/A you can reverse the billing and claim system. from your agent the expected revenues.

The reverse flow of data renders even more With .NET architecture and common protocols like XML advantages to you: business critical information of and SOAP, LIMA's Web System blends into your D/As, bookings or tariffs come directly from the agent environment like a drop of water into the ocean. via web services.

15

Softship Aktiengesellschaft

Albert-Einstein-Ring 9

22761 Hamburg

Germany

Fon +49 (0)40 89 06 8-0

Fax +49 (0)40 89 06 8-500

Email team_ham@softship.com

URL www.softship.com

Softship Aktiengesellschaft

Albert-Einstein-Ring 9

22761 Hamburg

Germany

Fon +49 (0)40 89 06 8-0

Fax +49 (0)40 89 06 8-500

Email team_ham@softship.com

URL www.softship.com

i