Date post: | 26-Jan-2015 |
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©2014 Software AG. All rights reserved.
Joerg Klueckmann Director Cloud Business Solutions
Software AG Live Boosting Business Performance in the Cloud
©2014 Software AG. All rights reserved. 2 |
By 2020 the
cloud market will hit $241 Billion (2012 – $40.7 B)
jobs will be created by 14 million cloud computing by 2015
Source: Forrester
©2014 Software AG. All rights reserved. 3 |
Software AG Live Improving processes
Managing IT portfolios
Developing applications
Integrating systems
ALL IN THE CLOUD
©2014 Software AG. All rights reserved. 4 |
COLLABORATIVE
PROCESS ANALYSIS
PORTFOLIO
MANAGEMENT
PROCESS
AUTOMATION
& INTEGRATION
INTELLIGENT
BUSINESS OPERATIONS
& BIG DATA
ALFABET
IT Planning and
Portfolio Management
ALFABET
Enterprise
Architecture
Management
Portfolios Live
WEBMETHODS
Integration
WEBMETHODS
Business Process
Management
AgileApps Live
Integration Live
(Q4/2014)
APAMA
Intelligent Business
Operations
TERRACOTTA
In-Memory Data
Management
ARIS
Business Process
Analysis
ARIS
Governance, Risk
and Compliance
Management
Process Live
©2014 Software AG. All rights reserved. 5 |
ProcessLive.com
©2014 Software AG. All rights reserved. 6 |
About Process Live - ARIS in the cloud
• Process Live integrates social
collaboration with process improvement
capabilities in the cloud
• You can subscribe to Process Live and
start immediately to collaboratively
design, improve and share processes
• Process Live is built on proven ARIS
technology and methodology which has
shaped the BPA discipline over the last
20 years
©2014 Software AG. All rights reserved. 7 |
Process Live capability architecture
Sharing Role-based views
Collaboration
Cloud architecture
User management
Design Analysis
Repository
Documents
Community
©2014 Software AG. All rights reserved. 8 |
How Process Live boosts customer satisfaction
• Identify all customer touch points
• Design all processes following these
touch points (involve customers)
• Make them core processes with SLAs
and process owners
• Create customer journey maps and
continuously improve customer
experience
©2014 Software AG. All rights reserved. 9 |
PortfoliosLive.com
©2014 Software AG. All rights reserved. 10 |
About Portfolios Live
• Portfolios Live is the only cloud-based solution
for Integrated IT Portfolio Management
• Intended for IT architects, planners and
portfolio managers needing out-of-the-box
support for immediate EA and portfolio
assessment work
• Portfolios Live is built on Alfabet technology,
recognized as market-leading for Integrated
IT Portfolio Management and Enterprise
Architecture Management
©2014 Software AG. All rights reserved. 11 |
How Portfolios Live boosts customer satisfaction
• Use IT portfolio assessment to identify
critical systems for customer
interaction
• Design your IT portfolio to support a
customer-centric organization
• Specify the capabilities to be
developed to create tomorrow's
customer experience
©2014 Software AG. All rights reserved. 12 |
AgileAppsLive.com
©2014 Software AG. All rights reserved. 13 |
About AgileApps Live
• AgileApps Live is a business process and
application platform to create situational
and case management apps
• It provides flexibility to adapt to changing
business processes, regulations, and other
business needs
• All applications deploy on mobile devices,
come with pre-built integration across
social networks, and can be deployed in the
cloud or on-premise
©2014 Software AG. All rights reserved. 14 |
AgileApps Live capability architecture
Mobile &
web access Multi-channel
access Engagement
Cloud or on-premise architecture
User management
Interaction Analytics
Integration
Automation
Extension
©2014 Software AG. All rights reserved. 15 |
How AgileApps Live boosts customer satisfaction
• Build applications that flexibly engage with
customers and differentiate your business
• Address your customers wherever they
are – be social
• Ensure consistent customer experiences
across all channels
• Respond faster to customer demands with
lower costs and effort
©2014 Software AG. All rights reserved. 16 |
IntegrationLive.com Coming October 2014
©2014 Software AG. All rights reserved. 17 |
About Integration Live
• Software AG’s iPaaS offering
provides hosted integration
capabilities delivered as a service
and available by subscription
• Integrate SaaS applications, such as
Salesforce.com and NetSuite with
other cloud-based applications
• Integrate SaaS applications with
traditional, on-premises
applications, such as SAP, Oracle
eBusiness Suite, and more
©2014 Software AG. All rights reserved. 18 |
How Integration Live boosts customer satisfaction
• Have the freedom to use the systems
you need to boost customer satisfaction
• Ensure the right data at the right time
to solve issues faster
• Become that agile enterprise that
continuously improves customer
satisfaction
©2014 Software AG. All rights reserved. 19 |
Software AG Live –
Start fast, gain more...
©2014 Software AG. All rights reserved. 20 |
...and make your
customers happy Awesome
Customer
Service