Predictions 2016: Cracking Open The

Digital Economy

WEBINAR

Charles GreenDirector of Thought Leadership

Panelist QUESTIONS #PredictionsBSF

Software may be eating the world, but it is also eating executives jobs

QUESTIONS #PredictionsBSF

Prediction No.1Testing Gets A Seat At The Executive Table

QUESTIONS #PredictionsBSF

75% of mobile apps ship with between 1 and 10 bugs

QUESTIONS #PredictionsBSF

• Elevate the importance of testing within your organization

• Do business executives understand the importance of testing (and automation) to your 2016 business agenda?

• Look to automation to handle increasingly complex testing environment

Prediction No.1Testing Gets A Seat At The Executive Table

What you should do about it

Prediction No.2Design Thinking Continues To Gain Traction

QUESTIONS #PredictionsBSF

92% of enterprise service buyers believe Design Thinking will have “some” to “significant” impact

on the shift to an “as-a-service economy”

Source: HFS Research

Prediction No.2Design Thinking Continues To Gain Traction

QUESTIONS #PredictionsBSF

• Start experimenting with Design Thinking.

• Ask your service provider and partners what they are doing with Design Thinking, and how they can apply it to your projects and engagements.

• Proactively look to creating multi-disciplinary teams as you start your Design Thinking journey

What you should do about it

Prediction No.3Software Powers Increasingly Individual Customer Journeys

QUESTIONS #PredictionsBSF

2016 will be about using the technology we already have to create delightful and powerful customer

experiences

Prediction No.3Software Powers Increasingly Individual Customer Journeys

QUESTIONS #PredictionsBSF

• Need to redesign the technology and organizational processes to make the organization laser-focused on the customer

• Shift from reactive to proactive

• Start by conducting research

• Investment in big data and analytics

What you should do about it

Prediction No.4Software Platforms For The Internet Of Things Shifts Focus Of Software Product Development

QUESTIONS #PredictionsBSF

By 2018 there will be over 22 billion IOT devices, and over 200,000 IOT apps and services

But the focus will shift away from the number of connected devices, to how the IOT can create

transformative customer experiences – requiring powerful software platforms

Prediction No.4Software Platforms For The Internet Of Things Shifts Focus Of Software Product Development

QUESTIONS #PredictionsBSF

• Much of the technology needed is already available

• Shift your budget allocation toward IOT initiatives

• Consider IOT hackathons to see where value can quickly be created

What you should do about it

Concluding remarks

QUESTIONS #PredictionsBSF

• As technology becomes ever more embedded in business processes, so the potential for new business models and transformation increases

• Continuing shift of budgets from tech to business stakeholders. 55% of technology spending controlled by line of business executives

Q & A

QUESTIONS #PredictionsBSF

Charles Greencgreen@belatrixsf.com

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